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Chief, Conference Management Unit

Bangkok, Bangkok United Nations

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Job Description

The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis, normative support and technical assistance and capacity building, to respond to the development priorities and changing needs of the Asian and Pacific region.

This position is located in the Conference Management Unit, Conference and General Services Section, in the Division of Administration. The incumbent reports to the Chief of Conference and General Services Section.

**Responsibilities**:
Under the direct supervision of the Chief of the Conference and General Services Section and overall supervision of the Director of Administration, the incumbent is required to perform the following functions:

- Efficient operation of the United Nations Conference Centre, Bangkok (UNCC) and leading and/or providing oversight to various projects designed to enhance functioning of the UNCC;
- Effectively managing the Conference Management Unit and its human and financial resources and providing one-stop conference support services to ESCAP, UN and external clients in coordination with various internal stakeholders and external service providers;
- Increasing the utilization of the Centre by focusing on expanded usage by United Nations organizations, Member States, intergovernmental organizations, national institutes and other bodies, accredited non-governmental organizations and private sector entities, where appropriate;
- Coordinating of the use of UNCC by non-UN event organizers, recommending and reviewing charges for use of the facility by approved non-UN bodies, the initiating the billing for services/facilities provided, and the following-up in payment collection;
- Compiling, revising and monitoring of the implementation of the official calendar of meetings and activities for the ESCAP secretariat;
- Monitoring and controlling budgetary allocations through regular reviews; preparing budget proposals and drafting replies to audit observations in the field of conference services, UNCC operations, and other relevant areas; and providing effective monitoring reports and data;
- Performing any other duties as assigned.

Competencies
Core Competencies:
Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Managerial Competencies:
Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.

Judgement/Decision-making: Identifies the key issues in a complex situation and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Education
Advanced university degree (Master’s degree or equivalent) in public/business administration or related field is required.

A relevant first-level university degree in the above fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience
A minimum of seven years of progressively responsible experience in
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