3 jobs in Grundfos
Partner Management Specialist, APAC & Ocenia
Bangkok
Grundfos
Posted 3 days ago
Job Viewed
Job Description
Partner Management Specialist, APAC & Ocenia
Job Description
**Are you passionate about building strong channel partnerships and driving service growth across diverse markets in the Asia-Pacific region?** Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new **Partner Management Specialist, APAC Oceania** , you will be managing and developing strategic channel partner relationships across the APAC Oceania region, ensuring alignment between Grundfos service capabilities and partner performance to deliver exceptional value to our customers. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
**What you will be doing**
As a key part of the Global Service Delivery team, you'll create impact by Strengthening our partner ecosystem across APAC Oceania to expand service reach, improve customer outcomes, and accelerate sustainable growth in industrial markets.
Your main responsibilities include:
+ Manage and nurture relationships with channel partners across the APAC Oceania region, ensuring mutual growth and alignment with Grundfos service strategy
+ Identify, evaluate, and onboard new channel partners to expand service coverage and capability in Grundfos key markets
+ Monitor partner performance through KPIs and regular business reviews, driving continuous improvement and accountability
+ Collaborate cross-functionally with sales, service, and product teams to develop partner enablement programs and go-to-market strategies
+ Serve as the primary liaison between Grundfos and regional partners, navigating cultural nuances and adapting communication to diverse stakeholders
+ Analyze market trends and competitive dynamics to recommend partner portfolio adjustments and new business opportunities
**What makes you a great fit**
Above all, you are a relationship-driven professional with strong channel partner experience in industrial B2B environments, cultural agility across Asia-Pacific markets, and excellent communication skills in English. We would also imagine that you have:
+ 5+ years of experience in partner management, channel development, or business development within industrial or B2B environments
+ Proven track record of managing and growing channel partner networks across multiple countries or regions
+ Fluent English communication skills, both written and verbal
+ Strong interpersonal skills with demonstrated cultural adaptability and ability to work effectively across diverse APAC markets
It is a plus if you also:
+ Experience working within service-oriented organizations or aftermarket business models
+ Familiarity with the water technology, pump, or broader industrial equipment industry
+ Proficiency in an additional APAC language (e.g., Mandarin, Japanese, Bahasa)
+ Contract management experience
**Why you will love working here**
We care! Day to day, you can look forward to:
+ A working environment built around your needs, with flexible hours, home working opportunities and parental support.
+ Annual bonuses, health insurance and a strong focus on well-being activities.
+ Three days' additional paid leave for volunteering in your community.
+ Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
**Are you ready to unlock possibilities at Grundfos? Apply today!**
_To get to know us better, follow us on LinkedIn or visit grundfos.com_
Information at a Glance
**Job details**
Workplace: Hybrid (office and home-working)
Job Location: Bangkok, Krung Thep Maha Nakhon Bangkok, Thailand
Contract Type: Full-Time
Employment Type: Regular
Job Description
**Are you passionate about building strong channel partnerships and driving service growth across diverse markets in the Asia-Pacific region?** Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new **Partner Management Specialist, APAC Oceania** , you will be managing and developing strategic channel partner relationships across the APAC Oceania region, ensuring alignment between Grundfos service capabilities and partner performance to deliver exceptional value to our customers. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
**What you will be doing**
As a key part of the Global Service Delivery team, you'll create impact by Strengthening our partner ecosystem across APAC Oceania to expand service reach, improve customer outcomes, and accelerate sustainable growth in industrial markets.
Your main responsibilities include:
+ Manage and nurture relationships with channel partners across the APAC Oceania region, ensuring mutual growth and alignment with Grundfos service strategy
+ Identify, evaluate, and onboard new channel partners to expand service coverage and capability in Grundfos key markets
+ Monitor partner performance through KPIs and regular business reviews, driving continuous improvement and accountability
+ Collaborate cross-functionally with sales, service, and product teams to develop partner enablement programs and go-to-market strategies
+ Serve as the primary liaison between Grundfos and regional partners, navigating cultural nuances and adapting communication to diverse stakeholders
+ Analyze market trends and competitive dynamics to recommend partner portfolio adjustments and new business opportunities
**What makes you a great fit**
Above all, you are a relationship-driven professional with strong channel partner experience in industrial B2B environments, cultural agility across Asia-Pacific markets, and excellent communication skills in English. We would also imagine that you have:
+ 5+ years of experience in partner management, channel development, or business development within industrial or B2B environments
+ Proven track record of managing and growing channel partner networks across multiple countries or regions
+ Fluent English communication skills, both written and verbal
+ Strong interpersonal skills with demonstrated cultural adaptability and ability to work effectively across diverse APAC markets
It is a plus if you also:
+ Experience working within service-oriented organizations or aftermarket business models
+ Familiarity with the water technology, pump, or broader industrial equipment industry
+ Proficiency in an additional APAC language (e.g., Mandarin, Japanese, Bahasa)
+ Contract management experience
**Why you will love working here**
We care! Day to day, you can look forward to:
+ A working environment built around your needs, with flexible hours, home working opportunities and parental support.
+ Annual bonuses, health insurance and a strong focus on well-being activities.
+ Three days' additional paid leave for volunteering in your community.
+ Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
**Are you ready to unlock possibilities at Grundfos? Apply today!**
_To get to know us better, follow us on LinkedIn or visit grundfos.com_
Information at a Glance
**Job details**
Workplace: Hybrid (office and home-working)
Job Location: Bangkok, Krung Thep Maha Nakhon Bangkok, Thailand
Contract Type: Full-Time
Employment Type: Regular
Is this job a match or a miss?
Apply Now
0
Customer Service Executive
Bangkok
Grundfos
Posted 19 days ago
Job Viewed
Job Description
Customer Service Executive
Job Description
**Are you passionate about delivering exceptional customer experiences while coordinating seamless service operations?** Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new **Customer Service Executive** , you will be coordinating end-to-end service operations and acting as the key point of contact for customers, ensuring their orders, inquiries, and service needs are handled with efficiency and care. You'll be part of a diverse, supportive and inclusive culture that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
**What you will be doing**
As a key part of the Service & Solutions team, you'll create impact by Building trusted customer relationships and driving smooth service delivery that directly contributes to customer satisfaction and operational excellence.
**Your main responsibilities include:**
- Coordinate and schedule service operations using the Service Management System, ensuring timely execution of on-site work including Health & Safety compliance
- Handle customer requests via phone, email, and ticketing systems - preparing quotations, processing orders for spare parts and service jobs, and ensuring accurate product specifications and delivery terms
- Enter credit memos, process returns, and coordinate the return of defective materials from customers, distributors, and service centers
- Liaise with customers, service staff, and Authorized Service Partners to build trust and provide proactive follow-ups on ongoing repairs and maintenance
- Resolve customer complaints related to invoicing and shipping, delivering effective solutions that protect both customer relationships and company interests
- Process special orders and inquiries in coordination with suppliers, ensuring complete and correct order input for a smooth operational flow
**What makes you a great fit**
Above all, you are a detail-oriented customer service professional with strong coordination skills, a genuine service mindset, and the ability to build trusted relationships across teams and with external stakeholders.
We would also imagine that you have:
- Bachelor's Degree in any field with at least 2 years of experience in a customer service coordinator or similar role
- Hands-on experience using SAP or CRM systems for order processing and service management
- Good written and spoken English communication skills
- Strong computer literacy with proficiency in MS Office (Excel, Word, Outlook)
It is a plus if you are also:
- Experience in a manufacturing, industrial, or technical services environment
- Familiarity with service scheduling and logistics coordination
- Knowledge of warranty and returns processing workflows
**Why you will love working here**
We care! Day to day, you can look forward to:
- A working environment built around your needs, with flexible hours, home working opportunities and parental support.
- Annual bonuses, health insurance and a strong focus on well-being activities.
- Three days' additional paid leave for volunteering in your community.
- Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
To get to know us better, follow us on LinkedIn or visit grundfos.com
Information at a Glance
**Job details**
Workplace: Onsite Position
Job Location: Bangkok, Krung Thep Maha Nakhon Bangkok, Thailand
Contract Type: Full-Time
Employment Type: Regular
Job Description
**Are you passionate about delivering exceptional customer experiences while coordinating seamless service operations?** Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new **Customer Service Executive** , you will be coordinating end-to-end service operations and acting as the key point of contact for customers, ensuring their orders, inquiries, and service needs are handled with efficiency and care. You'll be part of a diverse, supportive and inclusive culture that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
**What you will be doing**
As a key part of the Service & Solutions team, you'll create impact by Building trusted customer relationships and driving smooth service delivery that directly contributes to customer satisfaction and operational excellence.
**Your main responsibilities include:**
- Coordinate and schedule service operations using the Service Management System, ensuring timely execution of on-site work including Health & Safety compliance
- Handle customer requests via phone, email, and ticketing systems - preparing quotations, processing orders for spare parts and service jobs, and ensuring accurate product specifications and delivery terms
- Enter credit memos, process returns, and coordinate the return of defective materials from customers, distributors, and service centers
- Liaise with customers, service staff, and Authorized Service Partners to build trust and provide proactive follow-ups on ongoing repairs and maintenance
- Resolve customer complaints related to invoicing and shipping, delivering effective solutions that protect both customer relationships and company interests
- Process special orders and inquiries in coordination with suppliers, ensuring complete and correct order input for a smooth operational flow
**What makes you a great fit**
Above all, you are a detail-oriented customer service professional with strong coordination skills, a genuine service mindset, and the ability to build trusted relationships across teams and with external stakeholders.
We would also imagine that you have:
- Bachelor's Degree in any field with at least 2 years of experience in a customer service coordinator or similar role
- Hands-on experience using SAP or CRM systems for order processing and service management
- Good written and spoken English communication skills
- Strong computer literacy with proficiency in MS Office (Excel, Word, Outlook)
It is a plus if you are also:
- Experience in a manufacturing, industrial, or technical services environment
- Familiarity with service scheduling and logistics coordination
- Knowledge of warranty and returns processing workflows
**Why you will love working here**
We care! Day to day, you can look forward to:
- A working environment built around your needs, with flexible hours, home working opportunities and parental support.
- Annual bonuses, health insurance and a strong focus on well-being activities.
- Three days' additional paid leave for volunteering in your community.
- Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
To get to know us better, follow us on LinkedIn or visit grundfos.com
Information at a Glance
**Job details**
Workplace: Onsite Position
Job Location: Bangkok, Krung Thep Maha Nakhon Bangkok, Thailand
Contract Type: Full-Time
Employment Type: Regular
Is this job a match or a miss?
Apply Now
1
Key Account Executive, DBS
Bangkok
Grundfos
Posted 19 days ago
Job Viewed
Job Description
Key Account Executive, DBS
Job Description
**Are you passionate about driving sales growth in domestic building services and helping customers find the right water technology solutions for their projects?** Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new **Sales Engineer, Domestic Building Service, TH** , you will be driving sales and developing business processes for domestic building service solutions across Thailand, building strong customer relationships and expanding Grundfos's market presence in the residential and commercial building segments. You'll be part of a diverse, supportive and inclusive culture that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
**What you will be doing**
As a key part of the Domestic Building Services, Thailand team, you'll create impact by Strengthening Grundfos's position in Thailand's building services market by delivering tailored pump and water technology solutions that improve comfort, efficiency, and sustainability in buildings.
Your main responsibilities include:
+ Drive sales of Grundfos domestic building service products by identifying opportunities, engaging customers, and closing deals across assigned territories in Thailand
+ Develop and maintain strong relationships with contractors, consultants, developers, and distributors in the building services sector
+ Provide technical consultation and product selection support to customers, ensuring solutions meet project specifications and local regulations
+ Lead and improve sales processes within the domestic building services segment, ensuring alignment with business targets and market strategies
+ Monitor market trends, competitor activities, and local regulatory changes to identify growth opportunities and inform sales strategies
+ Collaborate with internal teams including marketing, product management, and customer service to deliver seamless customer experiences
**What makes you a great fit**
Above all, you are a results-oriented sales professional with solid technical knowledge of domestic building service systems, strong influencing skills, and a proven ability to lead business processes and drive growth in the Thai market. We would also imagine that you have:
+ Master's or Bachelor's degree in business (Business Management, Marketing, or related field) or equivalent technical discipline
+ Solid knowledge in channel management, and retail market.
+ Strong ability to influence stakeholders and lead sales or business processes independently
It is a plus if you also:
+ Experience working with pump systems or water technology solutions in a B2B environment
+ Established network of contacts among Thai contractors, consultants, or developers in the building sector
+ Proficiency in CRM tools and data-driven sales planning
**Why you will love working here**
We care! Day to day, you can look forward to:
+ A working environment built around your needs, with flexible hours, home working opportunities and parental support.
+ Annual bonuses, health insurance and a strong focus on well-being activities.
+ Three days' additional paid leave for volunteering in your community.
+ Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
**Are you ready to unlock possibilities at Grundfos? Apply today!**
_To get to know us better, follow us on LinkedIn or visit grundfos.com_
Information at a Glance
**Job details**
Workplace: Hybrid (office and home-working)
Job Location: Bangkok, Krung Thep Maha Nakhon Bangkok, Thailand
Contract Type: Full-Time
Employment Type: Regular
Job Description
**Are you passionate about driving sales growth in domestic building services and helping customers find the right water technology solutions for their projects?** Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new **Sales Engineer, Domestic Building Service, TH** , you will be driving sales and developing business processes for domestic building service solutions across Thailand, building strong customer relationships and expanding Grundfos's market presence in the residential and commercial building segments. You'll be part of a diverse, supportive and inclusive culture that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
**What you will be doing**
As a key part of the Domestic Building Services, Thailand team, you'll create impact by Strengthening Grundfos's position in Thailand's building services market by delivering tailored pump and water technology solutions that improve comfort, efficiency, and sustainability in buildings.
Your main responsibilities include:
+ Drive sales of Grundfos domestic building service products by identifying opportunities, engaging customers, and closing deals across assigned territories in Thailand
+ Develop and maintain strong relationships with contractors, consultants, developers, and distributors in the building services sector
+ Provide technical consultation and product selection support to customers, ensuring solutions meet project specifications and local regulations
+ Lead and improve sales processes within the domestic building services segment, ensuring alignment with business targets and market strategies
+ Monitor market trends, competitor activities, and local regulatory changes to identify growth opportunities and inform sales strategies
+ Collaborate with internal teams including marketing, product management, and customer service to deliver seamless customer experiences
**What makes you a great fit**
Above all, you are a results-oriented sales professional with solid technical knowledge of domestic building service systems, strong influencing skills, and a proven ability to lead business processes and drive growth in the Thai market. We would also imagine that you have:
+ Master's or Bachelor's degree in business (Business Management, Marketing, or related field) or equivalent technical discipline
+ Solid knowledge in channel management, and retail market.
+ Strong ability to influence stakeholders and lead sales or business processes independently
It is a plus if you also:
+ Experience working with pump systems or water technology solutions in a B2B environment
+ Established network of contacts among Thai contractors, consultants, or developers in the building sector
+ Proficiency in CRM tools and data-driven sales planning
**Why you will love working here**
We care! Day to day, you can look forward to:
+ A working environment built around your needs, with flexible hours, home working opportunities and parental support.
+ Annual bonuses, health insurance and a strong focus on well-being activities.
+ Three days' additional paid leave for volunteering in your community.
+ Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
**Are you ready to unlock possibilities at Grundfos? Apply today!**
_To get to know us better, follow us on LinkedIn or visit grundfos.com_
Information at a Glance
**Job details**
Workplace: Hybrid (office and home-working)
Job Location: Bangkok, Krung Thep Maha Nakhon Bangkok, Thailand
Contract Type: Full-Time
Employment Type: Regular
Is this job a match or a miss?
Apply Now
2