5,092 Jobs in Thailand

Job Title: Ice Cream Indirect Marketing Procurement Assistant Manager
Work Location: Unilever Thailand HQ
About Unilever Ice Cream
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
Job Purpose
The Marketing Procurement Assistant Manager - Asia will play a pivotal role in enhancing the effectiveness and efficiency of the Ice Cream business globally in the Marketing spend area. This role will work closely with cross-functional teams within the organization, including Marketing global-regional level, CMI, R&D and Finance, to streamline marketing procurement processes, focusing on high-impact solutions. As the Ice Cream BG transitions to a stand-alone company, this position will reduce complexity and accelerate collaborative decision-making to drive strategies and impactful business models, frameworks to drive growth, future-fit capabilities.
The successful candidate will drive category value through negotiations, technical and analytical skills to move our ice cream business towards the highest level of innovation, design and commercialisation, while ensuring equipment is timely delivered to all the countries under your portfolio. This role demands a proactive approach in building strong stakeholder relationships and delivering efficient sourcing strategies that align with Ice Cream BG's business objectives. Regular engagement with the Global and Regional Leadership Team will ensure alignment and agility in the face of dynamic market needs.
Main Responsibilities:
+ > Agency Contract Negotiation: Make sure best in class commercials in place by considering business needs
+ Stakeholder Management: Build and maintain collaborative relationships with regional and local stakeholders, ensuring alignment with the Ice Cream business priorities and needs. Effectively manage expectations and streamline communication with Portfolio Leads and the senior stakeholders.
+ Performance Monitoring: Track and report on key performance indicators (KPIs) related to procurement activities. Ensure that procurement strategies contribute positively to financial and operational targets.
+ Portfolio Coordination: Work closely with BU Leads to ensure that regional execution aligns with the overarching global strategy. Define, adapt and implement procurement initiatives to maximize impact.
+ Performance Improvement: Identify opportunities for efficiency and optimization within the marketing sourcing process. Drive performance by reducing fragmentation, focusing on high-impact areas, and executing sustainable sourcing strategies.
+ Market Analysis: Conduct market research to stay informed about industry trends, supplier capabilities, and pricing dynamics. Use this information to make informed procurement decisions.
+ Accountability for Results: Deliver on financial and operational KPIs, ensuring that procurement strategies contribute positively to business targets and Ice Cream's growth agenda.
+ Best Practices Sharing: Act as a subject matter expert for marketing procurement, bringing insights from BUs and sharing internal and external best practices across markets.
Experience & Qualification:
+ A minimum of 5 years experience in procurement, within at least 2 years in marketing procurement under managerial roles within FMCG industry.
+ Experience in managing complex marketing related portfolios across diverse categories,
+ Understanding of supply chain and value chain management in the context of E2E marketing eco-system, ideally globally.
+ Strong business acumen with the ability to balance long-term strategic thinking and short-term execution needs.
+ Willingness to travel 20% of the time.
Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:

Bangkok, Thailand
**Job Family Group:**
Downstream Supply Chain
**Worker Type:**
Regular
**Posting Start Date:**
August 11, 2025
**Business unit:**
Downstream and Renewables
**Experience Level:**
Experienced Professionals
**Job Description:**
+ Manage contract staff and grease asset to achieve agreed production plan.
+ Responsible to manufacturing grease and supervise subordinates to make their job done properly under Grease Quality System, Operational Stewardship, Shell HSSE Standards and Policy, Local laws and regulations, ISO 9001, ISO 14001 and 45001 requirements.
+ Responsible for preparing and completing all concerned production documents
+ Perform daily checks for manufacturing equipment and utilities and notification for defects or abnormal conditions.
+ Execute production according to plan to meet production schedule Adherence targets with minimal disruptions and downtime.
+ Ensure compliance to grease Method of Manufacture and accurate recording of Batch Process Data
+ Coordinate and work with Maintenance team for servicing of GMP equipment with minimum downtime affecting production schedule.
+ Responsible for grease trial blend activity for new product, new base oil and new additive.
-
**Job Knowledge, Skills & Experience**
+ Graduated in Engineering or equivalent (Preferred) Chemical, Mechanical, Industrial and Manufacturing.
+ Strong decision making and analytical skills.
+ Experience in operating Plant and Control System in Oil and gas is preferred.
+ Working experience with GSAP
+ Experience in an Engineering drawings verification (e.g. P&ID)
+ Experience and lead team in driving continuous improvement.
+ Good presentation skill is advantage
+ Positive thinking and Familiar with continuous improvement
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy (

Bangkok, Thailand
**Job Family Group:**
Downstream Supply Chain
**Worker Type:**
Regular
**Posting Start Date:**
August 11, 2025
**Business unit:**
Downstream and Renewables
**Experience Level:**
Experienced Professionals
**Job Description:**
**Key Responsibilities:**
This role is to perform the Blending of Lubricants, Process Oils, Specialty Products in accordance with Lubricants Quality System, and according to the production plan set by planners whilst meeting HSSE targets (Health, Safety, Security and environment).The blending operator will report directly to blending supervisors and will be responsible for the following key functions:
+ Maintain processes and blending facilities are executed effectively and correctly such as work instruction, standard operation procedures and Shell safety requirements.
+ Blend consistent with Lube quality systems and applications, applying equipment knowledge; drum decanting, product dissolving unit, cycle time and lead times, diagnosis and daily trouble shooting and quality procedures.
+ Control and operate tank farm and jetty operations under safety requirements.
+ Be able to apply 5S,TPM, Flow management, LEAN and OEE
+ Report daily production KPIs and provide necessary plant data such as LEAN dash board and OEE performance and production output
+ Provide maintenance execution management following machine preventive maintenance standard and program for machine operation and basic maintenance problem shooting for machine breakdown
+ Fully account to manage contract operator team
+ Support all company's activities in respect with ISO9001, ISO14001, ISO45001,IATF16949 and Lean activities which are required for improving plant capability.
+ Able to utilize resources to meet with productivities, such as product change over, machine downtime, flushing oil and waste management.
+ Ensure compliance at all time of Health and Safety policies and procedures
+ Other tasks following manager's assignment or company policy
+ Bachelor's Degree in Mechanical, Electrical, Chemical engineering or related fields
+ Minimum 3-5 years of production or manufacturing process experience
+ Understanding of Continuous Improvement and process management concepts and technique (Lean, OEE and TPM ) would be preferred
+ Understanding and awareness in ISO9001/ISO14001/ISO45001/IATF16949
+ Able to work under shift patterns and 6 working days per week
+ Good written and spoken both English and Thai
-
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy (

ADVANCED QUALITY ENGINEER
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Digital Data Network Business Unit is seeking a proactive and results-driven Advanced Quality Engineer to support its New Product Design Center. This role is critical in ensuring robust quality systems and practices are embedded throughout the New Product Introduction (NPI) and product change lifecycle-from component design to final assembly.
**Job Requirements**
As an AQE, you will:
+ Lead the development and implementation of Advanced Quality Planning (AQP) tools and methodologies within cross-functional product development teams.
+ Manage and mitigate project risks, ensuring customer requirements are clearly understood and integrated from the outset.
+ Conduct design and process audits for NPI projects, ensuring compliance with internal and external standards.
+ Collaborate closely with manufacturing sites to ensure seamless transition from design to production, including training facilitation and sharing of best practices and lessons learned.
+ Support customer complaint investigations during NPI, including documentation collection, in-process record review, and postmortem analysis.
+ Ensure effective deployment of control plans and support supplier development and management to meet quality expectations for NPI shipments
Responsibilities:
+ **Design Quality Assurance** : Organize and facilitate Design Reviews (DR) and DFMEA sessions to ensure robust product design and risk mitigation
+ **Prototype & Sample Build Quality** : Implement quality planning and controls for prototype/sample builds, including documentation and build record management.
+ **Measurement System Validation** : Conduct Measurement System Analysis (MSA) for inspection systems and gages used in the project
+ **Development Stage Quality Oversight** : Analyze samples, address quality issues, and drive improvement actions during product development.
+ **Verification & Qualification** : Lead design verification activities prior to design freeze and manage product qualification testing before Gate 5
+ **Tool & Process Validation** : Perform process capability studies and support Final Tool Approval (FTAR) using Comprehensive Tool Approval Reports (CTAR)
+ **Production Quality Control** : Establish and maintain quality controls and documentation for the production shop floor
+ **Ongoing Quality Monitoring** : Monitor process capability and manage corrective actions to ensure sustained quality performance.
+ **Inspection Review** : Review and approve measurement and cosmetic inspection results to ensure compliance with specifications
+ **Audit Support** : Provide support during customer and internal/external quality system audits.
**Talent Development & Leadership**
+ Support a culture of engagement and performance in alignment with TE's core values
+ Provide timely, thoughtful feedback to support your team's growth and development
+ Lead by example and act with empathy
**What your background should look like**
Success in the role requires strong analytical and creative problem-solving skills, strategic analysis and planning capabilities involving complex situations, highly developed oral and written communication skills.
+ **Education** : Bachelor's degree or higher in Electrical, Mechanical Engineering, or a related field
+ **Industry Experience** : Proven quality control experience in cable assemblies, connectors, sockets, or related industries.
+ **Quality Systems & Standards** :
+ Strong understanding of ISO 9001 and APQP procedures.
+ Familiarity with EIA-364 test methods and internal/external auditing practices.
+ Knowledge of Model-Based Definition (MBD) and GD&T requirements
+ **Analytical & Technical Expertise** :
+ Proficient in Root Cause Analysis (8D, Fishbone, 5 Whys).
+ Skilled in Risk Management (DFMEA/PFMEA), Process Capability (Cp, Cpk, Pp, Ppk), and Tolerance Stack-Up Analysis.
+ Experienced in Design of Experiments (DOE) and Six Sigma methodologies (Black Belt preferred).
+ Competent in data analytics and visualization tools (Power BI, Tableau, Python/R)
+ **Software Proficiency** : Skilled in statistical software such as Minitab and JMP.
+ **Leadership & Collaboration** :
+ Strong organizational and strategic planning abilities.
+ Effective communicator with excellent written and verbal English skills.
+ Ability to mentor junior engineers and lead cross-functional teams.
+ Demonstrated capability in change management and driving continuous improvement.
+ Strong interpersonal skills for conflict resolution and stakeholder negotiation
+ **Customer Focus** : Committed to delivering high-quality solutions aligned with customer expectations and business strategy.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: 10% to 25%
Requisition ID: 139467
Alternative Locations:
Function: Quality
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

ADVANCED QUALITY ENGINEER
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Digital Data Network Business Unit is seeking a proactive and results-driven Advanced Quality Engineer to support its New Product Design Center. This role is critical in ensuring robust quality systems and practices are embedded throughout the New Product Introduction (NPI) and product change lifecycle-from component design to final assembly.
**Job Requirements**
As an AQE, you will:
+ Lead the development and implementation of Advanced Quality Planning (AQP) tools and methodologies within cross-functional product development teams.
+ Manage and mitigate project risks, ensuring customer requirements are clearly understood and integrated from the outset.
+ Conduct design and process audits for NPI projects, ensuring compliance with internal and external standards.
+ Collaborate closely with manufacturing sites to ensure seamless transition from design to production, including training facilitation and sharing of best practices and lessons learned.
+ Support customer complaint investigations during NPI, including documentation collection, in-process record review, and postmortem analysis.
+ Ensure effective deployment of control plans and support supplier development and management to meet quality expectations for NPI shipments.
Responsibilities:
+ **Design Quality Assurance** : Organize and facilitate Design Reviews (DR) and DFMEA sessions to ensure robust product design and risk mitigation.
+ **Prototype & Sample Build Quality** : Implement quality planning and controls for prototype/sample builds, including documentation and build record management.
+ **Measurement System Validation** : Conduct Measurement System Analysis (MSA) for inspection systems and gages used in the project.
+ **Development Stage Quality Oversight** : Analyze samples, address quality issues, and drive improvement actions during product development.
+ **Verification & Qualification** : Lead design verification activities prior to design freeze and manage product qualification testing before Gate 5.
+ **Tool & Process Validation** : Perform process capability studies and support Final Tool Approval (FTAR) using Comprehensive Tool Approval Reports (CTAR).
+ **Production Quality Control** : Establish and maintain quality controls and documentation for the production shop floor.
+ **Ongoing Quality Monitoring** : Monitor process capability and manage corrective actions to ensure sustained quality performance.
+ **Inspection Review** : Review and approve measurement and cosmetic inspection results to ensure compliance with specifications.
+ **Audit Support** : Provide support during customer and internal/external quality system audits.
**Talent Development & Leadership**
+ Support a culture of engagement and performance in alignment with TE's core values
+ Provide timely, thoughtful feedback to support your team's growth and development
+ Lead by example and act with empathy
**What your background should look like**
+ **Education** : Bachelor's degree or higher in Electrical, Mechanical Engineering, or a related field
+ **Industry Experience** : Proven quality control experience in cable assemblies, connectors, sockets, or related industries.
+ **Quality Systems & Standards** :
+ Strong understanding of ISO 9001 and APQP procedures.
+ Familiarity with EIA-364 test methods and internal/external auditing practices.
+ Knowledge of Model-Based Definition (MBD) and GD&T requirements
**Analytical & Technical Expertise** :
+ Proficient in Root Cause Analysis (8D, Fishbone, 5 Whys).
+ Skilled in Risk Management (DFMEA/PFMEA), Process Capability (Cp, Cpk, Pp, Ppk), and Tolerance Stack-Up Analysis.
+ Experienced in Design of Experiments (DOE) and Six Sigma methodologies (Black Belt preferred).
+ Competent in data analytics and visualization tools (Power BI, Tableau, Python/R)
+ **Software Proficiency** : Skilled in statistical software such as Minitab and JMP
+ **Leadership & Collaboration** :
+ Strong organizational and strategic planning abilities.
+ Effective communicator with excellent written and verbal English skills.
+ Ability to mentor junior engineers and lead cross-functional teams.
+ Demonstrated capability in change management and driving continuous improvement.
+ Strong interpersonal skills for conflict resolution and stakeholder negotiation
+ **Customer Focus** : Committed to delivering high-quality solutions aligned with customer expectations and business strategy.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: 10% to 25%
Requisition ID: 139465
Alternative Locations:
Function: Quality
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

**Additional Information**
**Job Number** 25129778
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Chiang Rai Resort Thailand, 221 / 2 Moo 20 Kwaewai Road, Chiang Rai, Thailand, Thailand, 57000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25130138
**Job Category** Rooms & Guest Services Operations
**Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai, Chiang Mai, Thailand, 50100VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Guest Services Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures recognition of employees is taking place across areas of responsibility.
- Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
- Celebrates successes and publicly recognizes the contributions of team members.
**Maintaining Guest Services and Front Desk Goals**
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
**Managing Projects and Policies**
- Ensures compliance with all Front Office policies, standards and procedures.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
- Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Responds to and handles guest problems and complaints.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Establishes challenging, realistic and obtainable goals to guide operation and performance.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees are treated fairly and equitably.
- Manages employee progressive discipline procedures for Front Office Staff.
- Administers the performance appraisal process for direct report managers.
- Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25129997
**Job Category** Revenue Management
**Location** Courtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand, 10520VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
For Headquarters University Relations Use Only.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25130098
**Job Category** Food and Beverage & Culinary
**Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand, 84330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY - F&B and Event Service Expert**
Our jobs aren't just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests' experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.