Executive Housekeeper

Our beachfront Koh Samui resort invites you to savour unforgettable getaways in the glittering Gulf of Siam. Stylish sunlit rooms and spacious suites surround a palm-shaded pool, just steps from the sand.

Step into a majestic sanctuary and indulge in blissful treatments at the Bill Bensley-designed spa. Leave the little ones to have a blast at the kids' club while you savour the exotic flavours of Peruvian cuisine at Guilty restaurant overlooking the ocean. Spend lazy days by the pool or stroll to nearby Fisherman's Village for a taste of local culture, with dazzling fire shows and a sizzling culinary scene.

As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training , implement SOPs and ensure well maintained guest facilities.

Executive Housekeeper Duties and Responsibilities

• Direct and coordinate all housekeeping activities and staff
• Establish and enforce housekeeping policies and procedures
• Recruit, hire, and train housekeeping staff
• Monitor and evaluate staff performance
• Monitor and respond to customer complaints
• Ensure that all rooms and common areas are clean and well maintained
• Plan and develop housekeeping budgets
• Ensure all housekeeping supplies are stocked and ordered as needed
• Develop and implement safety and security protocols

Executive Housekeeper Requirements and Qualifications

• High school diploma; degree in hospitality management preferred
• Proven experience as an Executive Housekeeper or similar position
• Knowledge of housekeeping policies, procedures, and best practices
• Excellent organizational and people management skills
• Outstanding communication and interpersonal skills
• Able to multitask and prioritize and detail-oriented
• Flexible schedule and ability to work in a fast-paced environment

Thai Nationality only