Sales Advisor (Central Phuket)

Our client is an Italian luxury fashion house that makes men's clothing and accessories with over 500 shops and 7,000 employees worldwide. 

Job Description

• Providing a memorable luxury customer service experience.
• Resolving and escalating customer issues or complaints with empathy, while adhering to customer service policies such as those relating to alterations, damage, and repairs, global return policies, etc.
• Driving and maximizing sales performance to consistently achieve individual sales targets while ensuring a luxury customer experience.
• Working with the Store team to execute action plans to achieve daily, weekly, monthly, and yearly sales and KPI targets as assigned by the Store Manager.
• Actively communicating customer, product, and other store information to the broader Store team to ensure customer and business needs are met.
• Maintaining the cleanliness and tidiness of the store environment and product displays.

Qualifications

• Over 23 years old.
• Bachelor's Degree or higher in any related field.
• Having experience in a Sales Advisor role for a luxury brand will be an advantage.
• Good command of English/Chinese.
• Has a pleasing personality.
• Ability to work 6 days/week.

Benefits

• Commission: at least 15,000 THB
• Annual leave: 10 days
• Bonus average 1 month
• Provident fund
• Health insurance (AIA)
• Salary increment of 10%/per year
• Working 6 days (Shift 09.30 - 18.30 Hrs. / 11.15 - 21.00 Hrs)
• Oversea training (Singapore/Italy)