6 jobs in Red Hat
Solution Architect - Enterprise
Bangkok
Red Hat
Posted 12 days ago
Job Viewed
Job Description
The Red Hat Sales team is looking for a talented presales professional to join us as a Solutions Architect in Thailand, covering the Thailand market. In this role, you will work with customers to build a relationship of trust and confidence between Red Hat and the customer engineering, development, and operations teams, while gaining an understanding of their business needs and aligning them with our solutions. You'll work with a specialist team to design and deliver evaluations, proofs of concepts, and pilots of our offerings and you'll play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. As a Solutions Architect, you will serve as a customer advocate to build the best solutions in the areas of Container Platform, Platform-as-a-Solution (PaaS), Infrastructure-as-a-Solution (IaaS), cloud management, DevOps, and middleware, ensuring that they are implemented and supported in an innovative and reliable way. You'll need to have an excellent working knowledge of the latest technology architectures for the enterprise space, their supporting best practices, and associated tools and solutions.
**What you will do:**
+ Based on customer engagements, perform a discovery of needs, find out the most effective methods of support, close the sales of proposed projects, and document proofs of concepts
+ Deliver successful Red Hat solution workshops i.e. Container Platform, DevOps, Virtualization and IT Automation for small to medium teams of both technical and non-technical backgrounds that shape and impact customer use cases and architectural design decisions
+ Deliver and support high-quality proofs of concepts and pilots with local teams that increase customer confidence in our offerings
+ Demonstrate expertise in modern application development practices by evangelizing and speaking at customer and partner events and high-profile industry conferences
**What you will bring:**
+ 5+ years of experience in presales
+ 1+ year(s) of experience in cloud and container-based solutions like OpenShift by Red Hat, Amazon Web Services (AWS), Azure Kubernetes Service(AKS), Google Kubernetes Engine (GKE), or Rancher
+ Experience with the design and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high-availability requirements
+ Excellent written and verbal communication skills with extensive experience presenting to IT managers and C-level executives at large firms
+ Solutions sales mentality in an environment with multiple offerings and services
The following are considered a plus
+ Experiences with Automation framework and Infra-as-a-Code tools i.e. Red Hat Ansible and/or Terraform
+ Experiences with the latest application development technologies and middleware implementation practices
+ Experiences with agile development and related toolset for rapid application development and deployment
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
**What you will do:**
+ Based on customer engagements, perform a discovery of needs, find out the most effective methods of support, close the sales of proposed projects, and document proofs of concepts
+ Deliver successful Red Hat solution workshops i.e. Container Platform, DevOps, Virtualization and IT Automation for small to medium teams of both technical and non-technical backgrounds that shape and impact customer use cases and architectural design decisions
+ Deliver and support high-quality proofs of concepts and pilots with local teams that increase customer confidence in our offerings
+ Demonstrate expertise in modern application development practices by evangelizing and speaking at customer and partner events and high-profile industry conferences
**What you will bring:**
+ 5+ years of experience in presales
+ 1+ year(s) of experience in cloud and container-based solutions like OpenShift by Red Hat, Amazon Web Services (AWS), Azure Kubernetes Service(AKS), Google Kubernetes Engine (GKE), or Rancher
+ Experience with the design and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high-availability requirements
+ Excellent written and verbal communication skills with extensive experience presenting to IT managers and C-level executives at large firms
+ Solutions sales mentality in an environment with multiple offerings and services
The following are considered a plus
+ Experiences with Automation framework and Infra-as-a-Code tools i.e. Red Hat Ansible and/or Terraform
+ Experiences with the latest application development technologies and middleware implementation practices
+ Experiences with agile development and related toolset for rapid application development and deployment
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Ecosystem Solution Architect
Bangkok
Red Hat
Posted 15 days ago
Job Viewed
Job Description
The Red Hat Thailand team is looking for an experienced sales engineer to join us as a Ecosystem Solutions Architect. In this role, you will be the front-line technical person for our ecosystem partners. You'll discover and analyze our ecosystem partner's business goal and advantage, tied in with Red Hat solutions to uncover untap potential to grow business together. As a Ecosystem Solutions Architect, you will need to have excellent communication and people skills, as you'll be a crucial part of the first in-depth experience our ecosystem partners have with Red Hat. We'll also need you to have a balance of technical expertise, passion for open source, and a thorough understanding of business processes. Successful applicants must reside in Indonesia where Red Hat is registered to do business.
What you will do:
+ Present the complete Red Hat portfolio to the ecosystem partners and customers
+ Serve as the primary technologist for the ecosystem partners and a trusted advisor to the technical teams and their business points of contact
+ Co-create go to market strategy with our ecosystem partners especially related to their technical capabilities and technical solutions
+ Own the ecosystem partner's technical blue-print and technical capabilities related to Red Hat technology
+ Explore potential collaborations with ecosystem partners related to integration with Red Hat technologies
+ Assist Partner Account Manager to execute business plan from the technical portion
What you will bring:
+ Bachelor degree in Engineering
+ 8+ years of experience working as a sales engineer, consultant, or solutions architect or in a relevant role; experience in pre-sales
+ Extensive knowledge of the Kubernetes ecosystem including competing technologies, Red Hat Ansible Automation Platform or competing enterprise automation technologies, Red Hat Enterprise Linux (RHEL) or competing operating systems, virtualization infrastructure solutions, and cloud service providers
+ Have experience to work with public cloud technologies like AWS, Google Cloud, Microsoft Azure, and Ali Cloud
+ Experience in working and nurturing business partners including partner recruitment, partner enablement, partner activation, and go to market strategy
+ Ability to translate technical knowledge and skills into proposals, presentations, standard demos, and customer workshops
+ Ability to coordinate associates and inspire and persuade internal and external stakeholders
+ Knowledge of UNIX or Linux systems, preferably in a Red Hat's platform like Red Hat Enterprise Linux (RHEL), Red Hat Network Satellite, or other related technologies
+ Knowledge of open source cloud Infrastructure-as-a-Service (IaaS) solutions and kubernetes
+ Knowledge of technologies like clustering, directory services, and identity management
+ Excellent technical capabilities in modern methodologies like agile, DevOps, and continuous integration (CI) and continuous delivery (CD), and related capabilities like automation, orchestration, and configuration management
+ Experience with Linux system programming and system administration
+ Consultative selling excellence
\#EG-LI1
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
What you will do:
+ Present the complete Red Hat portfolio to the ecosystem partners and customers
+ Serve as the primary technologist for the ecosystem partners and a trusted advisor to the technical teams and their business points of contact
+ Co-create go to market strategy with our ecosystem partners especially related to their technical capabilities and technical solutions
+ Own the ecosystem partner's technical blue-print and technical capabilities related to Red Hat technology
+ Explore potential collaborations with ecosystem partners related to integration with Red Hat technologies
+ Assist Partner Account Manager to execute business plan from the technical portion
What you will bring:
+ Bachelor degree in Engineering
+ 8+ years of experience working as a sales engineer, consultant, or solutions architect or in a relevant role; experience in pre-sales
+ Extensive knowledge of the Kubernetes ecosystem including competing technologies, Red Hat Ansible Automation Platform or competing enterprise automation technologies, Red Hat Enterprise Linux (RHEL) or competing operating systems, virtualization infrastructure solutions, and cloud service providers
+ Have experience to work with public cloud technologies like AWS, Google Cloud, Microsoft Azure, and Ali Cloud
+ Experience in working and nurturing business partners including partner recruitment, partner enablement, partner activation, and go to market strategy
+ Ability to translate technical knowledge and skills into proposals, presentations, standard demos, and customer workshops
+ Ability to coordinate associates and inspire and persuade internal and external stakeholders
+ Knowledge of UNIX or Linux systems, preferably in a Red Hat's platform like Red Hat Enterprise Linux (RHEL), Red Hat Network Satellite, or other related technologies
+ Knowledge of open source cloud Infrastructure-as-a-Service (IaaS) solutions and kubernetes
+ Knowledge of technologies like clustering, directory services, and identity management
+ Excellent technical capabilities in modern methodologies like agile, DevOps, and continuous integration (CI) and continuous delivery (CD), and related capabilities like automation, orchestration, and configuration management
+ Experience with Linux system programming and system administration
+ Consultative selling excellence
\#EG-LI1
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Senior AI Architect, APAC
Bangkok
Red Hat
Posted 15 days ago
Job Viewed
Job Description
**About The Job:**
The Red Hat APAC Solutions and Technology Practice team in Professional Services is looking for a Senior AI Architect to join the world's leading provider of open-source solutions. You will collaborate with regional sales, consulting, and engineering teams to scope and deliver customer engagements across the Asia-Pacific region.
You will lead the design and development of scalable AI workloads that address the demands of diverse markets and industries in APAC, including finance, telecommunications, manufacturing, and healthcare. As a Senior AI Architect, you'll also contribute to building regional expertise by mentoring architects and consultants, crafting repeatable delivery methodologies, and representing Red Hat as an industry leader in AI technologies.
You'll work closely with customers to understand their challenges, design solutions leveraging Red Hat's technologies (in particular Red Hat AI Platform ( ), and ensure exceptional customer experiences. This role involves up to 40% travel across APAC to engage with customers.
**What You Will Do:**
At 3 months, be prepared to:
+ Gain in-depth knowledge of Red Hat technologies by completing enablement programs focused on OpenShift and Red Hat AI platform.
+ Scope and deliver consulting engagements for customers, applying Red Hat's expertise in containerization and AI technologies.
+ Support regional consulting and sales teams in early customer engagements to scope solutions and articulate AI's value proposition.
+ Own solution scoping and architectural direction for initial engagements, ensuring alignment with enterprise architecture, scalability and business outcomes.
Within 6 months, be ready to:
+ Lead the design and implementation of customer solutions on AI Platform. Develop expertise in areas such as distributed workloads, hardware accelerators at scale, or ISV partner integrations in APAC markets.
+ Collaborate with product engineering and sales teams to align customer feedback with Red Hat's solutions roadmap.
+ Collaborate with consultants in delivering high-quality AI projects.
+ Mentor and elevate regional consulting teams, setting standards for solution quality, reusable assets and delivery excellence.
Within 12 months, be contributing to broader regional and global objectives by:
+ Driving the adoption of AI best practices and methodologies across APAC, enabling scalable and repeatable AI platform deployments.
+ Engaging in active participation and contributing to the Red Hat AI community of practice by sharing lessons learned, best practices, and technical expertise.
+ Representing APAC in global AI strategy discussions and contributing regional perspectives to Red Hat's technology vision.
+ Developing AI solutions tailored to the unique needs of APAC customers.
**What You Will Bring:**
+ Bachelor's degree or higher in computer science or a related technical field.
+ Experience leading successful AI consulting engagements, including shaping opportunities, driving delivery and achieving measurable business outcomes inoutcomes in APAC in the APAC region or similar markets.
+ Strong ability to translate AI capabilities into business value, including ROI driven use case prioritization.
+ Proven ability to architect and design complex solutions in rapidly evolving technology environments.
+ Expertise in architecting scalable AI/ML systems, including distributed training/inference, data pipelines and production deployment.
+ Demonstrated ability to operate at both strategic and hands on levels, from advisory to deep technical architecture.
+ The ability to stay on top of emerging solutions for AI and the ability to learn those technologies quickly.
+ Experience with modern predictive and generative AI techniques.
+ Strong application architecture and development expertise.
+ Deep expertise with Red Hat OpenShift/Kubernetes and open source AI community projects such as Kubeflow, PyTorch and vLLM.
+ Familiarity with AI use cases in industries such as finance, telecommunications, healthcare, or retail within APAC.
+ Demonstrated ability to advise senior IT and business executives, including experience presenting to C-level stakeholders.
+ Hands-on experience with agile, DevOps, and MLOps and LLMOps methodologies and platform engineering practices.
+ Excellent communication and presentation skills tailored to diverse cultural and professional audiences.
+ Willingness to travel across APAC (up to 40% of the time).
Why Join Red Hat?
At Red Hat, you'll have the opportunity to work on cutting-edge open-source technologies, drive impactful AI transformations, and influence some of the largest and most innovative companies in the APAC region.
\#LI-VG11
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
The Red Hat APAC Solutions and Technology Practice team in Professional Services is looking for a Senior AI Architect to join the world's leading provider of open-source solutions. You will collaborate with regional sales, consulting, and engineering teams to scope and deliver customer engagements across the Asia-Pacific region.
You will lead the design and development of scalable AI workloads that address the demands of diverse markets and industries in APAC, including finance, telecommunications, manufacturing, and healthcare. As a Senior AI Architect, you'll also contribute to building regional expertise by mentoring architects and consultants, crafting repeatable delivery methodologies, and representing Red Hat as an industry leader in AI technologies.
You'll work closely with customers to understand their challenges, design solutions leveraging Red Hat's technologies (in particular Red Hat AI Platform ( ), and ensure exceptional customer experiences. This role involves up to 40% travel across APAC to engage with customers.
**What You Will Do:**
At 3 months, be prepared to:
+ Gain in-depth knowledge of Red Hat technologies by completing enablement programs focused on OpenShift and Red Hat AI platform.
+ Scope and deliver consulting engagements for customers, applying Red Hat's expertise in containerization and AI technologies.
+ Support regional consulting and sales teams in early customer engagements to scope solutions and articulate AI's value proposition.
+ Own solution scoping and architectural direction for initial engagements, ensuring alignment with enterprise architecture, scalability and business outcomes.
Within 6 months, be ready to:
+ Lead the design and implementation of customer solutions on AI Platform. Develop expertise in areas such as distributed workloads, hardware accelerators at scale, or ISV partner integrations in APAC markets.
+ Collaborate with product engineering and sales teams to align customer feedback with Red Hat's solutions roadmap.
+ Collaborate with consultants in delivering high-quality AI projects.
+ Mentor and elevate regional consulting teams, setting standards for solution quality, reusable assets and delivery excellence.
Within 12 months, be contributing to broader regional and global objectives by:
+ Driving the adoption of AI best practices and methodologies across APAC, enabling scalable and repeatable AI platform deployments.
+ Engaging in active participation and contributing to the Red Hat AI community of practice by sharing lessons learned, best practices, and technical expertise.
+ Representing APAC in global AI strategy discussions and contributing regional perspectives to Red Hat's technology vision.
+ Developing AI solutions tailored to the unique needs of APAC customers.
**What You Will Bring:**
+ Bachelor's degree or higher in computer science or a related technical field.
+ Experience leading successful AI consulting engagements, including shaping opportunities, driving delivery and achieving measurable business outcomes inoutcomes in APAC in the APAC region or similar markets.
+ Strong ability to translate AI capabilities into business value, including ROI driven use case prioritization.
+ Proven ability to architect and design complex solutions in rapidly evolving technology environments.
+ Expertise in architecting scalable AI/ML systems, including distributed training/inference, data pipelines and production deployment.
+ Demonstrated ability to operate at both strategic and hands on levels, from advisory to deep technical architecture.
+ The ability to stay on top of emerging solutions for AI and the ability to learn those technologies quickly.
+ Experience with modern predictive and generative AI techniques.
+ Strong application architecture and development expertise.
+ Deep expertise with Red Hat OpenShift/Kubernetes and open source AI community projects such as Kubeflow, PyTorch and vLLM.
+ Familiarity with AI use cases in industries such as finance, telecommunications, healthcare, or retail within APAC.
+ Demonstrated ability to advise senior IT and business executives, including experience presenting to C-level stakeholders.
+ Hands-on experience with agile, DevOps, and MLOps and LLMOps methodologies and platform engineering practices.
+ Excellent communication and presentation skills tailored to diverse cultural and professional audiences.
+ Willingness to travel across APAC (up to 40% of the time).
Why Join Red Hat?
At Red Hat, you'll have the opportunity to work on cutting-edge open-source technologies, drive impactful AI transformations, and influence some of the largest and most innovative companies in the APAC region.
\#LI-VG11
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Growth Territory Sales Executive
Bangkok
Red Hat
Posted 15 days ago
Job Viewed
Job Description
**About the Role:**
We are seeking a motivated and results-oriented Growth Territory Sales Executive (TSE) to join our dynamic Territory Sales team. This is an exciting opportunity for an early-career sales professional to accelerate their career in high-tech sales. You will be responsible for driving sales and acquiring new customers within your assigned territory, work closely with our partners to execute sales strategies, manage demand generation activities, and ensure the successful achievement of sales targets. This role is primarily responsible for executing the sales strategy with Value-Add Distributor (VADs), Value-Add Resellers (VARs) and CCSP working closely with PAM, partner marketing, and renewal team to drive revenue growth and new customer acquisition in Commercial Territory.
**What You'll Do:**
+ Drive to achieve and exceed 100% of your Annual Contract Value (ACV) target.
+ Meet and surpass new customer acquisition goals.
+ Support and progress a robust sales pipeline through effective demand generation.
+ Track and analyze the ROI of demand generation activities to optimize for the highest reach and yield.
+ Lead, create, and maintain comprehensive Territory Execution Plans.
+ Collaborate with channel partners to drive new business, renewals, and cross-selling opportunities.
+ Effectively utilize and execute channel incentives to maximize partner engagement and sales.
**What You'll Bring:**
+ 3-5years of B2B sales experience (Software or Technology sales preferred). Experience in an SDR/BDR role or an Inside Sales role looking to step up is ideal.
+ A strong desire to chase new business; you are not afraid of cold outreach or rejection
+ Good understanding of how a 2-tier channel model works (Selling through partners)
+ Strong verbal and written communication skills; you can clearly articulate value propositions to prospects.
+ You are eager to learn, open to feedback, and ready to adopt our sales methodology.
+ Strong verbal and written communication skills; you can clearly articulate value propositions to prospects.
\#EG-LI1
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
We are seeking a motivated and results-oriented Growth Territory Sales Executive (TSE) to join our dynamic Territory Sales team. This is an exciting opportunity for an early-career sales professional to accelerate their career in high-tech sales. You will be responsible for driving sales and acquiring new customers within your assigned territory, work closely with our partners to execute sales strategies, manage demand generation activities, and ensure the successful achievement of sales targets. This role is primarily responsible for executing the sales strategy with Value-Add Distributor (VADs), Value-Add Resellers (VARs) and CCSP working closely with PAM, partner marketing, and renewal team to drive revenue growth and new customer acquisition in Commercial Territory.
**What You'll Do:**
+ Drive to achieve and exceed 100% of your Annual Contract Value (ACV) target.
+ Meet and surpass new customer acquisition goals.
+ Support and progress a robust sales pipeline through effective demand generation.
+ Track and analyze the ROI of demand generation activities to optimize for the highest reach and yield.
+ Lead, create, and maintain comprehensive Territory Execution Plans.
+ Collaborate with channel partners to drive new business, renewals, and cross-selling opportunities.
+ Effectively utilize and execute channel incentives to maximize partner engagement and sales.
**What You'll Bring:**
+ 3-5years of B2B sales experience (Software or Technology sales preferred). Experience in an SDR/BDR role or an Inside Sales role looking to step up is ideal.
+ A strong desire to chase new business; you are not afraid of cold outreach or rejection
+ Good understanding of how a 2-tier channel model works (Selling through partners)
+ Strong verbal and written communication skills; you can clearly articulate value propositions to prospects.
+ You are eager to learn, open to feedback, and ready to adopt our sales methodology.
+ Strong verbal and written communication skills; you can clearly articulate value propositions to prospects.
\#EG-LI1
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
SEA Compliance Specialist (Software Asset Management)
Remote
Red Hat
Posted 15 days ago
Job Viewed
Job Description
**About The Job:**
Red Hat is looking for an individual to be responsible for the execution of Subscription Education program initiatives and sales performance in the ASEAN market (Malaysia, Philippines, Indonesia, Thailand). The ideal candidate will work directly with sales teams, partners, and end customers in Korea to build awareness and enforce the Red Hat subscription model.
**What Will You Do:**
+ Drive collection of revenue through the education and enforcement of Red Hat's subscription model.
+ Achieve or exceed quarterly/annual revenue targets through prospecting possible compliance issues, negotiating successfully with customer and Red Hat account teams, and tracking performance through our CRM tool.
+ Mentor regional sales teams and partners on Red Hat subscription model and requirements.
+ Provide continuous education to regional sales teams and partners.
+ Ensure appropriate behavior is understood and followed by Red Hat employees and end customers.
+ Educate partners on the different types of partners programs at Red Hat and ensure proper and timely reporting of Red Hat consumption.
+ Initiate and implement the Subscription Asset Management (SAM) program within region.
+ Work directly with non-compliant customers when appropriate to resolve legal concerns.
+ Track, measure, and enforce compliance-related opportunities, including timelines forresolution/escalation;Provide metrics to Global Subscription Education and Awareness team.
+ Identify, report, and correct methods of subscription abuse identified within target region.
+ Document and distribute compliance best practices for regional sales teams.
+ Create and distribute regionally specific marketing and messaging for program.
+ Identify regional external compliance standards that are applicable to Red Hat value proposition.
+ Educate regional sales teams on external compliance standards.
**What Will You Bring:**
+ Experience from the Big 4 and/or Software Asset Management, ITAM, Licence & Contract Compliance, preferred
+ Skills: Strong analytical, strategy, negotiation, and conflict resolution skills. Excellent commercial and communication skills, including managing programs and projects.
+ Business Acumen: Fundamental understanding of Red Hat's subscription model and ability to articulate its value. Ability to analyze contractual terms and conditions and explain them in "plain English" to stakeholders.
+ High level of initiative, drive, and intelligence; strong self-starter
+ Good judgment in potentially sensitive and/or difficult situations
+ Detail and process-oriented
+ Possess sales, business development and marketing skills
+ Ability to effectively negotiate with internal and external parties
+ Ability to use and track revenue generation using Salesforce.com
+ Language: Fluency in English is preferred
**Minimum Requirements:**
+ Previous Sales, Software Licensing and Compliance, Business Development, Contract Reviews, Software Asset Management experience
+ Bachelors degree
+ Preferred - 5+ years related experience in either sales, business development, compliance, legal, or management fields
\#LI-VG11
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Red Hat is looking for an individual to be responsible for the execution of Subscription Education program initiatives and sales performance in the ASEAN market (Malaysia, Philippines, Indonesia, Thailand). The ideal candidate will work directly with sales teams, partners, and end customers in Korea to build awareness and enforce the Red Hat subscription model.
**What Will You Do:**
+ Drive collection of revenue through the education and enforcement of Red Hat's subscription model.
+ Achieve or exceed quarterly/annual revenue targets through prospecting possible compliance issues, negotiating successfully with customer and Red Hat account teams, and tracking performance through our CRM tool.
+ Mentor regional sales teams and partners on Red Hat subscription model and requirements.
+ Provide continuous education to regional sales teams and partners.
+ Ensure appropriate behavior is understood and followed by Red Hat employees and end customers.
+ Educate partners on the different types of partners programs at Red Hat and ensure proper and timely reporting of Red Hat consumption.
+ Initiate and implement the Subscription Asset Management (SAM) program within region.
+ Work directly with non-compliant customers when appropriate to resolve legal concerns.
+ Track, measure, and enforce compliance-related opportunities, including timelines forresolution/escalation;Provide metrics to Global Subscription Education and Awareness team.
+ Identify, report, and correct methods of subscription abuse identified within target region.
+ Document and distribute compliance best practices for regional sales teams.
+ Create and distribute regionally specific marketing and messaging for program.
+ Identify regional external compliance standards that are applicable to Red Hat value proposition.
+ Educate regional sales teams on external compliance standards.
**What Will You Bring:**
+ Experience from the Big 4 and/or Software Asset Management, ITAM, Licence & Contract Compliance, preferred
+ Skills: Strong analytical, strategy, negotiation, and conflict resolution skills. Excellent commercial and communication skills, including managing programs and projects.
+ Business Acumen: Fundamental understanding of Red Hat's subscription model and ability to articulate its value. Ability to analyze contractual terms and conditions and explain them in "plain English" to stakeholders.
+ High level of initiative, drive, and intelligence; strong self-starter
+ Good judgment in potentially sensitive and/or difficult situations
+ Detail and process-oriented
+ Possess sales, business development and marketing skills
+ Ability to effectively negotiate with internal and external parties
+ Ability to use and track revenue generation using Salesforce.com
+ Language: Fluency in English is preferred
**Minimum Requirements:**
+ Previous Sales, Software Licensing and Compliance, Business Development, Contract Reviews, Software Asset Management experience
+ Bachelors degree
+ Preferred - 5+ years related experience in either sales, business development, compliance, legal, or management fields
\#LI-VG11
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Senior Technical Account Manager - RHEL/OpenShift
Bangkok
Red Hat
Posted 15 days ago
Job Viewed
Job Description
**About the Job:**
Red Hat South East Asia TAM team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat Enterprise Linux / OpenShift Container Platform. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Senior Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent communication, collaboration skills, and the ability to learn new technologies quickly and use your time efficiently.
**What You Will Do:**
+ Manage and grow customer relationships by delivering attentive, relationship-based support
+ Build a sense of trust with customers and serve as their advocate within Red Hat
+ Perform technical reviews and share knowledge to identify and prevent issues
+ Gain an understanding of customer technical infrastructures and environments, hardware, and offerings
+ Create customer engagement plans and keep the documentation on customer environments updated
+ Support enterprise customers, implementing automated and containerized cloud application platform solutions
+ Perform initial or secondary investigations and respond to online and phone support requests
+ Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues
+ Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
+ Participate in internal projects and initiatives, and serve as a subject matter expert and mentor for specific technical or process areas
+ Deliver key portfolio updates and help our customers successfully implement upgrades
+ Manage customer use cases and maintain clear and concise case documentation
+ Engage with Red Hat's solutions engineering teams to help develop solution patterns based on customer engagements as well as personal experience that will guide platform adoption
+ Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
+ Communicate how specific Red Hat's cloud solutions and our cloud roadmap align with customer use cases
+ Travel, as necessary, to visit customers and attend events within the country or region
**What You Will Bring:**
+ 5+ years of expertise working on Red Hat OpenShift Container Platform, Kubernetes, or Docker Cluster Management
+ 5+ years of experience in system installation, configuration, upgrading, and maintenance of Red Hat Enterprise Linux (RHEL) or other Linux distributions
+ Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
+ Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
+ Competent comprehension of enterprise architecture and strategic business drivers
+ Ability to manage multiple issues and projects with a focus on detail
+ Aptitude to learn new open source technologies quickly
**The Following Are Considered a Plus**
+ Bachelor's degree in a technology-related discipline, preferably computer science or engineering
+ Experience working in a Technical Account Management, Product Support, DevOps, or Engineering role
+ Software engineering background; experience with RPM-based Linux and Java technologies
+ Experience deploying applications in cloud environments
+ Experience in developing and managing containerized applications
+ Good grasp of CI/CD concepts
+ Upstream involvement in open source projects
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Red Hat South East Asia TAM team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat Enterprise Linux / OpenShift Container Platform. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Senior Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent communication, collaboration skills, and the ability to learn new technologies quickly and use your time efficiently.
**What You Will Do:**
+ Manage and grow customer relationships by delivering attentive, relationship-based support
+ Build a sense of trust with customers and serve as their advocate within Red Hat
+ Perform technical reviews and share knowledge to identify and prevent issues
+ Gain an understanding of customer technical infrastructures and environments, hardware, and offerings
+ Create customer engagement plans and keep the documentation on customer environments updated
+ Support enterprise customers, implementing automated and containerized cloud application platform solutions
+ Perform initial or secondary investigations and respond to online and phone support requests
+ Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues
+ Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
+ Participate in internal projects and initiatives, and serve as a subject matter expert and mentor for specific technical or process areas
+ Deliver key portfolio updates and help our customers successfully implement upgrades
+ Manage customer use cases and maintain clear and concise case documentation
+ Engage with Red Hat's solutions engineering teams to help develop solution patterns based on customer engagements as well as personal experience that will guide platform adoption
+ Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
+ Communicate how specific Red Hat's cloud solutions and our cloud roadmap align with customer use cases
+ Travel, as necessary, to visit customers and attend events within the country or region
**What You Will Bring:**
+ 5+ years of expertise working on Red Hat OpenShift Container Platform, Kubernetes, or Docker Cluster Management
+ 5+ years of experience in system installation, configuration, upgrading, and maintenance of Red Hat Enterprise Linux (RHEL) or other Linux distributions
+ Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
+ Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
+ Competent comprehension of enterprise architecture and strategic business drivers
+ Ability to manage multiple issues and projects with a focus on detail
+ Aptitude to learn new open source technologies quickly
**The Following Are Considered a Plus**
+ Bachelor's degree in a technology-related discipline, preferably computer science or engineering
+ Experience working in a Technical Account Management, Product Support, DevOps, or Engineering role
+ Software engineering background; experience with RPM-based Linux and Java technologies
+ Experience deploying applications in cloud environments
+ Experience in developing and managing containerized applications
+ Good grasp of CI/CD concepts
+ Upstream involvement in open source projects
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5