158 Human Resources jobs in Thailand
Agent-Air Export Customer Service
Posted today
Job Viewed
Job Description
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
+ 18,000 trained professionals
+ 346 locations worldwide
+ Fortune 500
+ Globally unified systems
1. To take orders and make freight and document pick-up arrangements.
2. To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
3. To review, check and verify air export documents as provided by shippers.
4. To strictly follow export-handling procedures as established by the management.
5. To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
6. To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
7. To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers' complaints.
8. To handle & achieve company's quality system such as IO, OPS, Training hours, EXCEL
9. To take up additional assignments as required to meet with the Company needs.
+ University graduate, preferably with minimum 1 year's relevant experience.
+ Be able to work under pressure and in time frame.
+ Good communication in English.
+ Chinese speaking is preferrable.
+ Well-versed in MS Office.
Expeditors offers excellent benefits
+ Paid Vacation, Holiday
+ Group Medical & Life & Accident Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.
All your information will be kept confidential according to EEO guidelines.
Associate, HR Shared Service

Posted 1 day ago
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Job Description
+ Manage employee and leader inquiries via calls, chat and service tickets; prepare administrative documents to resolve HR issues in line with company policies and relevant laws.
+ Monitor HR Shared Service KPIs (e.g., first contact resolution, employee satisfaction score, data accuracy) and maintain records accordingly.
+ Assist in HR lifecycle processes such as onboarding, benefits administration, interview scheduling, and employee inquiry resolution, ensuring timely completion.
+ Support payroll transactions, data maintenance, and HR reporting for various HR functions.
+ Manage employee data updates and ensure compliance with policies and legislation to deliver effective HR services.
+ Help improve customer service by resolving routine issues and maintaining accurate, confidential HR records.
+ Maintain the compliance library for the HR Shared Service team and stay informed on HR best practices and trends.
+ Proactively identify systemic issues and develop root-cause solutions that enhance the employee experience and may be scaled across teams/functions
+ Use Power tools to simplify and automate.
+ Implement data quality checks and validation rules to ensure data accuracy and minimize manual intervention.
The Associate, HR Share Service, works under general direction and acts as a trusted People First (Ford's HR support team), responsible for supporting the administration and resolution of HR issues from employees (mainly Thai's hourly), including employee inquiries, benefits, onboarding/offboarding, compliance, and employee data management. This role ensures timely, consistent, and compliant handling of HR operational tasks such as managing employee data, assignment changes, and staffing compliance. Deploy automation solutions using tools such as Power Tools (Power BI, Power Apps, Power Automation), and Data tools (Qliksense, Alteryx, Pega). The role also supports the maintenance of accurate and confidential records and data related to HR matters.
+ Manage employee and leader inquiries via calls, chat and service tickets; prepare administrative documents to resolve HR issues in line with company policies and relevant laws.
+ Monitor HR Shared Service KPIs (e.g., first contact resolution, employee satisfaction score, data accuracy) and maintain records accordingly.
+ Assist in HR lifecycle processes such as onboarding, benefits administration, interview scheduling, and employee inquiry resolution, ensuring timely completion.
+ Support payroll transactions, data maintenance, and HR reporting for various HR functions.
+ Manage employee data updates and ensure compliance with policies and legislation to deliver effective HR services.
+ Help improve customer service by resolving routine issues and maintaining accurate, confidential HR records.
+ Maintain the compliance library for the HR Shared Service team and stay informed on HR best practices and trends.
+ Proactively identify systemic issues and develop root-cause solutions that enhance the employee experience and may be scaled across teams/functions
+ Use Power tools to simplify and automate.
+ Implement data quality checks and validation rules to ensure data accuracy and minimize manual intervention.
+ Bachelor's Degree in HR management, Business Administration, Accounting, or related fields.
+ At least 5 years of work experience in the area of Human Resources, 1+ years of customer service is preferred.
+ Basic programming or scripting skills (Python, VBA, JavaScript, etc.) are a plus.
+ 1-2 years of experience in Power Tools (Power BI, Power Apps, Power Automation), Data tool (Qliksense, Alteryx, Pega)
+ Experience in Payroll system, Accounting and Taxation.
+ Competency in Intermediate computer skill, especially MS excel, is a must.
+ Knowledge & Skill on PeopleSoft/Oracle application in much advantage.
+ Possess analytical skills, systematic thinking and be a good team player.
+ Able to communicate of both spoken and written English.
+ Able to work under pressure and routine job.
+ Service mind.
+ Demonstrated effectiveness in working with contact center technologies, including but not limited to contact center tracking systems and Human Resources Information Systems (HRIS).
+ Knowledge and understanding of various HR processes.
+ Multi-tasking in a fast-paced environment.
+ Must always ensure superior customer experience.
+ Handle customer inquiries from multiple countries and understand country-specific policies and programs.
**Requisition ID** : 45728
Dream Internship - Human Resources Intern
Posted 1 day ago
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Job Description
BANGKOK GENERAL OFFICE
Job Description
Job Description: HR-Human Resources - Intern/Co-op - Management
Job Family Summary:
The Human Resources job family is responsible for all aspects of employee relations, organizational development, performance management, and legal compliance. This includes but is not limited to recruitment, benefits administration, employee engagement, and training & development.
Job Description:
This role is an integral part of the Human Resources team. As an Intern/Co-op in HR Management, you will have the opportunity to work on various HR projects and initiatives that contribute to our company's success.
Key Responsibilities:
+ Assist in the implementation of HR policies and procedures.
+ Support the HR team in various projects such as recruitment, onboarding, and training.
+ Help in maintaining employee records and HR databases.
+ Assist in organizing company events and employee engagement activities.
+ Participate in meetings and take minutes as required.
Job Qualifications
Qualifications:
+ A student pursuing a degree in Human Resources or related field.
+ Excellent communication skills, both written and verbal.
+ Strong organizational skills with attention to detail.
+ Able to handle sensitive information with discretion.
+ Eager to learn and grow in a fast-paced environment.
About us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit to know more.
Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.
We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
Job Schedule
Full time
Job Number
R000137711
Job Segmentation
Internships
HRBP Support Manager
Posted 2 days ago
Job Viewed
Job Description
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Human Resources
Job Type: Full time
Industry:
Guest Service Supervisor, Courtyard by Marriott Phuket, Patong Beach Resort
Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25139910
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Guest Service Expert (Chinese Speaking)
Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25139906
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Guest Service Expert (Night Shift), Courtyard by Marriott Phuket, Patong Beach Resort
Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25139899
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Guest Service Expert, Courtyard by Marriott Phuket Patong Beach Resort
Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25139897
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Assistant At Your Service Manager, Courtyard by Marriott Phuket, Patong Beach Resort
Posted 2 days ago
Job Viewed
Job Description
**Job Number** 25139908
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.
Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Service Attendant I ( Banquet Operations)
Posted 3 days ago
Job Viewed
Job Description
**Job Number** 25139171
**Job Category** Food and Beverage & Culinary
**Location** The Westin Grande Sukhumvit Bangkok, 259 Sukhumvit Road, Bangkok, East Java, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY - F&B and Event Service Expert**
Our jobs aren't just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests' experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.