30 Retail jobs in Thailand

Loss Prevention Manager - Khao Lak Marriott Beach Resort & Spa

Phang Nga, Phang Nga Marriott

Posted 2 days ago

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**Additional Information**
**Job Number** 25139744
**Job Category** Loss Prevention & Security
**Location** Khao Lak Marriott Beach Resort & Spa, 1/111 Moo 2, Takua Pa District, Phang Nga, Phang Nga, Thailand, 82190VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security/Loss Prevention Operations**
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
- Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
- Comply with applicable laws and safety regulations.
- Follow proper key control guidelines in loss prevention and in the property.
- Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
- Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
- Follow Duty of Care process for the protection of guests and employees.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
- Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
- Oversees and guides the efforts of the Accident Prevention Committee.
- Oversees first aid program for guests and employees.
- Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
**Ensuring Exceptional Customer Service**
- Meet quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.
**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informs and/or updates the executives and peers on relevant information in a timely manner.
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Retail Excellence Manager

Bangkok, Bangkok Coty

Posted 2 days ago

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Job Description

Retail Excellence Manager
**Retail Excellence Manager**
Employment Type: Full-time
Division: Prestige
Reporting to: Commercial Excellence Lead
Direct Reports: Retail Excellence Executive
**RESPONSIBILITIES**
This role will manage all Retail Operational processes, together with Beauty Advisors in department stores throughout the market. This person to be the key point of contact among retail, sales and marketing team.
**Retail Excellence Management**
+ Responsible to manage the end-to-end omni sales plan for FSS
+ Accountable and responsible to manage the offline sell-out sales plan for all channels
+ In collaboration with commercial excellence team analyze monthly sell-out/ sell in performance for designated channel, sharing market/ brand/ consumers intel, feedback to Commercial lead/Marketing team during monthly business review meeting with defined action plan to ensure KPIs are achieved
+ Support Commercial excellence manager to implement business/ retailer strategy and develop top 10 doors strategies and productivity plan to achieve key KPI
+ Providing feedback on sales/marketing promotion plans for effectiveness
+ Initiate and drive brand service at the highest quality and customer satisfaction
+ Lead the operations for door opening, promotion area, pop-up activities in stores and etc.
+ Stock Management at Consignment counter
a. To monitor and ensure level of inventory are in healthy condition
b. To monitor non-sellable utilization i.e. tester, GWP, sample
c. To conduct stock cycling count / stock take activities, liaise with CS team
**BA Management / Performance / Service Excellence**
+ Deployment of monthly BA targets shared by Commercial Excellence manager to BA timely and properly each month.
+ Manage BA cost budget to ensure Monthly / Quarterly BA spending on track
+ Conduct monthly BA meeting
+ Monitor BA performance "IPT / AUS", work with Training Manager for proper coaching & development
+ Recruitment & Retention plan: - review BA package and career path benchmarking, key measurements on BA turnover rate to build strong BA organization
+ Develop operational plan and BA team for service excellence - BA grooming, Merchandising according to standard guideline / handle customer complaints
**Working for Coty means** Our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you're someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries - we'd love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.
The team consists of Retail Operations team and you will work closely together with several departments such as Marketing, Commercial and Sales, Finance, Supply Chain teams. All your colleagues are collaborative, and you will receive tremendous support for you to excel in this role.
**YOU ARE A COTY FIT**
+ Minimum 5 years' experience in Retail / Sales and/or Marketing
+ Previous experience in Retail Operations management would be a plus
+ Excellent in planning, strong analytical and critical thinking skills, ability to interpret trends and propose insights
+ Good communication and team-building abilities, and interpersonal skills
+ Ability to work in a multinational environment and in a fast paced and changing product category experience is a plus.
+ Fluent in Thai and English languages is required
**OUR BENEFITS**
As our Retail Excellence Manager,some of the benefits you will receive are:
+ Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work
+ Product Allowance: Employees can order from a selection of Coty Products each year
+ Free goods: Employees would be able to enjoy occasional free products due to Company's initiative
+ Gender-Neutral Paid Parental Leave: All Employees, regardless of gender, will have access to the same number of fully paid weeks of offered parental leave
**ABOUT COTY**
Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self.Join us in making over the world of beauty!For additional information about Coty Inc., please visit TH
City: Bangkok
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Loss Prevention Supervisor - Aloft Bangkok

Bangkok, Bangkok Marriott

Posted 3 days ago

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**Additional Information**
**Job Number** 25135456
**Job Category** Loss Prevention & Security
**Location** Aloft Bangkok Sukhumvit 11, 35 Sukhumvit Soi 11, Sukhumvit Road, Bangkok, Thailand, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Retail Supervisor

Nike

Posted 7 days ago

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Job Description

**Position Title: Coach**
To work in retail is to be the face of Nike, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Across the globe, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.
**WHO ARE WE LOOKING FOR?**
As our **Nike Store Coach** , your mission will be to create an environment that will provide a premium consumer and employee experience and implement/execute programs to drive business results.
**WHAT WILL YOU WORK ON?**
As our Nike Store Coach, you will manage all daily activities in a specific area of the store, including selling and service. You will lead, coach, drive and inspire associates within a designated area. You will be executing and maintaining visual merchandising and selling floor standards. You will communicate promotional event information to maximise the results of each event. You will identify issues and opportunities based on selling and customer feedback. You will also assist the Store Manager (Nike Head Coach) in delivering a premium consumer and employee experience
**WHAT YOU BRING**
- A Bachelor's Degree and 3 years' retail experience or 4 years' retail experience in lieu of a degree
- A minimum of 1 year's management experience
- Demonstrable experience in retail management, including experience in coaching and mentoring people
- Ability to communicate in English
- Ability to use retail business systems and Microsoft Office
- Ability to work weekends, evenings and holidays as needed
Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 and let us know the nature of your request, your location and your contact information.
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Assistant Strategic Sourcing Manager, Marketing, Promo & Commerce

Unilever

Posted 8 days ago

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ABOUT PROCUREMENT
Part of the Supply Chain family, Procurement is responsible for over 30B Euro of material and services spend globally with more than 60,000 suppliers, over half of them in MBS. Getting the right services and materials, sustainably sourced and ensuring responsible procurement is critical to ensuring our brands with purpose grow. Our teams work closely with the business to understand stakeholders needs, bring innovation to meet changing consumer, employees and customer's needs, and drive financial value for Unilever through competitive buying. We're at the forefront of digital procurement, bringing new tools and analytics to drive data-based decisions.
Our ambition is based on three key drivers: being Purpose-Led, Value-Driven, and Future-Fit.
ABOUT MBS
MBS, Unilever's Marketing and Business Services Procurement team, is responsible for Unilever's sourcing and supplier strategy and execution for all third party spend across Marketing, Business Services, and IT, supporting the business requirements of Brands, Business Groups, Business Units and functions to drive 4G growth through strategic supplier management, cost and value management, sustainability, and innovation, aligned with Unilever's Compass & procurement Lighthouse Strategy. The team manages an annual spend of ~9B Euro with a supplier base of about 40,000. Within MBS, the Assistant Sourcing Manager is responsible for the Promo portfolio for Greater Asia, specifically for Thailand, Cambodia and Laos.
The Asistant Manager will work together with our Customer Development/CMI /Finance functions to increase effectiveness of our promo materials & services procurement by streamlining accountabilities, building capabilities, digital path, leveraging knowledge, relationships, and business strategies across markets.
He/she needs to focus on increase efficiency of promo material &services sourcing and creating smooth operation for stakeholders.
Key Accountabilities:
+ Understand the business needs related to promo portfolio ; translate the business requirements regarding the Markets in scope by working very closely with the Strategic Sourcing Manager and Portfolio Strategy Lead.
+ Connect strategy & execution of Global POSM portfolio into the Market goals and priorities, aligned with Unilever Compass, Lighthouse and OneMBS strategies.
+ Work together with Local Stakeholders and functions (Customer Development, Finance, F4G CMI) execute the sourcing strategies.
+ Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results for Greater Asia.
+ Liaise with internal stakeholders, to support business, market, MBS and Procurement priorities and enable rapid alignment and deployment.
+ Ensure Portfolio fundamentals (i.e., data consistency, data insights, recurring stakeholder communications, contracts, quality processes etc.) are all put in place for Markets in scope.
+ Future proof the portfolio for the Markets by driving digital approaches, while building technology enablers to help manage selected portfolio and scope, via an impactful sustainability agenda.
+ Support internal performance management and reporting including creation and stewardship of relevant key performance indicators.
Qualification/experience
+ 3-6 years of procurement or shopper marketing experience.
+ Experience in managing complex portfolio/category, at global or multi-regional level is desired.
+ Good at negotiation and contracting.
+ Understanding of supply market, value-chain, and FMCG knowledge. Knowledge of POSM portfolio and supply markets a strong plus.
+ Experience in strategic supplier relationship management.
General Skills & Competencies
+ Comfortable working in conditions of ambiguity
+ Delivers change whilst managing the interface between "day to day" and improvement projects.
+ Passion for continuous improvement
+ Strong verbal and written communication skills, including creation and delivery of effective presentations
+ High financial and business acumen
+ Good at project and time management
+ Stakeholder management and people skills
+ Passion and practical creativity
Travel:
International travel might be required. Not projected to require more than 20% on average (may vary based on location).
Contacts:
Internal:
Procurement:
+ MBS LT
+ Sourcing teams
+ Supplier Operations in UniOps
+ Procurement Strategy and Insights
Business partners:
+ Customer Development
+ CMI
+ Marketing
+ BG/BU
+ Finance
+ Legal
External:
+ External Partners
+ Suppliers
Reporting Channel:
Reporting into Strategic Sourcing Manager, Marketing, Greater Asia.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
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Outlet Manager - Pool House

Phuket, Phuket Hyatt

Posted 9 days ago

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**Description:**
**Place of Work:**
Food and Beverage Outlet
**Scope and General Purpose of Job:**
Functions as the Business Manager and a Marketing Specialist for the Outlet, to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable
**Responsible to:**
Director of Food and Beverage
**Responsible for:**
Assistant Manager - Outlet
Team Leader - Outlet
All other Food and Beverage Employees in the Outlet
Main Duties
Administration
· Ensures that the Food and Beverage activities in the outlet are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
· Prepares and updates the Departmental Operations Manuals.
· Conducts regular departmental communications briefing and meetings.
Customer Service
· Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.
· Ensures that employees also provide excellent service to internal customers in other departments as appropriate.
· Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
· Maintains positive guest and colleague interactions with good working relationships.
· Personally and frequently verifies that guests in the Outlet are receiving the best possible service.
· Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations.
Financial
· Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
· Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
· Ensures that the outlet is operated in line with maximising profit while delivering on the brand promise.
· Achieves the monthly and annual personal target and the outlet's revenue.
· Assists in the preparation of the Annual Business Plan for Food and Beverage.
· Assists in the monthly re-forecasting, involves the respective Heads of Department as appropriate.
· Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
· Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
Financial (continued)
· Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.
· Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.
Marketing
· Prepares with the Outlet team, a yearly marketing plan which is the basis of the Food and Beverage Annual Marketing Plan.
· Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel's operations remain competitive and cutting edge.
· Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business.
Operational
· Ensures that minimum brand standards have been implemented.
· Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
· Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
· Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
· Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".
· Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
· Monitors service and food and beverage standards in the Outlet; works with the Assistant Outlet Managers and Chef de Cuisines to take corrective actions where necessary.
· Conducts frequent and thorough inspections together with the Chef de Cuisine of the Food and Beverage Outlet Operation.
· Frequently verifies that only fresh products are used in food and beverage preparation.
· Assists the Executive Chef/Chef de Cuisine with creative suggestions and ideas.
· Conducts monthly inventory checks on all operating equipment and supplies.
· Liaises with the Kitchen and Beverage Department on daily operations and quality control.
· Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
· Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
· Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.
**Primary Location:** TH-83-Phuket
**Organization:** Hyatt Regency Phuket
**Job Level:** Full-time
**Job:** Food and Beverage
**Req ID:** PHU000457
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Multi-Property Digital Marketing & E-Commerce Manager

Phuket, Phuket Marriott

Posted 10 days ago

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**Additional Information**
**Job Number** 25133190
**Job Category** Sales & Marketing
**Location** Courtyard Phuket Town, 1 Soi Surin, Talat Yai, Phuket, Phuket, Thailand, 83000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Loss Prevention Manager

Bangkok, Bangkok Marriott

Posted 10 days ago

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Job Description

**Additional Information**
**Job Number** 25129937
**Job Category** Loss Prevention & Security
**Location** Courtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand, 10520VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security Operations**
- Assists in the development and implementation of emergency procedures.
- Recommends follow-up action for security breaches.
- Conducts investigation of all losses of property assets and refers to proper management for disposition.
- Deploys security staff to effectively monitor and protect property assets.
- Complies with all Corporate Security safety and security management guidelines and procedures.
- Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
- Conducts periodic patrols of entire property and parking areas.
- Recognizes success across areas of responsibility.
- Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
- Implements action plans to monitor and control risk.
- Keeps abreast of local criminal activity as it may impact property.
- Maintains required reports and documentation regarding patrols of property and parking areas.
- Inspects all security equipment and ensures it is fully functioning.
- Provides means for obtaining necessary medical attention on a timely basis.
- Conducts hourly employee performance appraisals according to Standard Operating Procedures.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Maintains first aid and CPR certifications required for Security officers.
- Implements local authority requirement for security and safety.
**Leading Security Teams**
- Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.
- Celebrates successes by publicly recognizing the contributions of team members.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
**Providing and Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Meets quality standards and customer expectations on a daily basis.
- Provides services that are above and beyond for customer satisfaction and retention.
**Conducting Human Resources Activities**
- Assists in minimizing cost of accident claims through aggressive claims management.
- Brings issues to the attention of Human Resources as necessary.
- Strives to improve service performance.
- Administers property policies fairly and consistently.
**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Develops and maintains a working relationship with local law enforcement authorities.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Provides guidance in setting health and safety policies and standards.
- Coordinates with Event Sales for VIP escort and media control for large events.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Outlets Manager

Phuket, Phuket Marriott

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

**Additional Information**
**Job Number** 25126856
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Phuket Patong Beach Resort, 198/8-9 Thawewong Road, Phuket, Thailand, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Outlet Manager

Marriott

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

**Additional Information**
**Job Number** 25127330
**Job Category** Food and Beverage & Culinary
**Location** Le Meridien Khao Lak Resort & Spa, 31 Moo 7, Bangmoung, Khao Lak, Phang Nga, Thailand, 82190VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
 

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