Explore numerous education and teaching job opportunities. The education sector presents diverse roles, from preschool 2 Education & Teaching jobs in Thailand
AYS Manager & Front Office Trainer
Bangkok, Bangkok
Marriott
Posted 13 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Bangkok Marriott Marquis Queen's Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents' information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Tracks all guest issues from various sources and report results.
- Ensures guest requests/issues are logged.
- Oversees the financial aspects of the department including purchasing and
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Bangkok Marriott Marquis Queen's Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents' information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Tracks all guest issues from various sources and report results.
- Ensures guest requests/issues are logged.
- Oversees the financial aspects of the department including purchasing and
This advertiser has chosen not to accept applicants from your region.
0
E-learning Instructional Designer
Bangkok, Bangkok
FWD Life Insurance PCL
Posted today
Job Viewed
Job Description
Design and develop interactive and engaging eLearning courses using various instructional design models, adult learning theories, learning technologies, and techniques to ensure effective learning experiences.
Conduct quality assurance checks to ensure the accuracy, functionality, and interactivity of eLearning content.
Incorporate assessment strategies and interactive activities to measure learning outcomes and enhance learner engagement.
Stay up-to-date with emerging trends and technologies in eLearning and instructional design.
Collaborate with cross-functional teams, such as eLearning content creators, graphic designers, multimedia specialists, and developers, to seamlessly integrate eLearning content.
Provide guidance and support to internal stakeholders on best practices for eLearning design and development.
Evaluate eLearning solutions through user feedback and data analysis.
Maintain documentation and records of eLearning projects, including timelines and version control.
**Baseline Qualifications**:
Bachelor's degree in Instructional Design, Education, or related fields.
Minimum 5 years' experience in eLearning experiences.
Proven experience in instructional design, eLearning development or a similar role.
Experience in insurance industry is a preferred.
Good command in English both verbal and written.
Proactive, Open, Caring, Commit, Innovative.
**Job skills required**: English, Assurance, Quality Assurance
Conduct quality assurance checks to ensure the accuracy, functionality, and interactivity of eLearning content.
Incorporate assessment strategies and interactive activities to measure learning outcomes and enhance learner engagement.
Stay up-to-date with emerging trends and technologies in eLearning and instructional design.
Collaborate with cross-functional teams, such as eLearning content creators, graphic designers, multimedia specialists, and developers, to seamlessly integrate eLearning content.
Provide guidance and support to internal stakeholders on best practices for eLearning design and development.
Evaluate eLearning solutions through user feedback and data analysis.
Maintain documentation and records of eLearning projects, including timelines and version control.
**Baseline Qualifications**:
Bachelor's degree in Instructional Design, Education, or related fields.
Minimum 5 years' experience in eLearning experiences.
Proven experience in instructional design, eLearning development or a similar role.
Experience in insurance industry is a preferred.
Good command in English both verbal and written.
Proactive, Open, Caring, Commit, Innovative.
**Job skills required**: English, Assurance, Quality Assurance
This advertiser has chosen not to accept applicants from your region.
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