6 Business Intelligence jobs in Thailand

Company Description

Minor Hotels is a hotel owner, operator and investor with a portfolio of over 78,000 rooms across more than 530 hotels, resorts and serviced suites under the Anantara, AVANI, Oaks, Tivoli, Elewana, NH Collection, NH, nhow, Marriott, Four Seasons, St. Regis and Radisson Blu. Today, Minor Hotels' hotel and spa portfolio spans across 55 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

**Job Description**:
A rare opportunity exists to join our dynamic Commercial Operations team. You will be an integral part of our expansion, working closely with every commercial function where you will see your data turn into insights and insights turn into actions. You will be expected to be innovative, and help us continue to develop, implement, and constantly refine how we work with the evolving world of data. With a geographically diverse and multi-cultural audience, you will be an excellent communicator, with the ability to influence to achieve outstanding results.

To serve the company’s data needs from all departments using internal data warehouse together with external data sources and turn them into actionable information. This position is expected to analyse and anticipate audiences’ requirement and support them to make data-informed decisions.

**Responsibilities**:

- Identify and assess business needs, questions, or supporting data required for strategic or day-to-day decision-making.
- Collect, consolidate, and clean data from various sources.
- Develop dashboards, automated reports, and analyses using Microsoft Power Platform, Python, or similar tools.
- Identify potential issues, monitor, and continually improve tools and processes.
- Implement, communicate, and conduct training on new tools and processes to drive adoption.

**Qualifications**:

- Strong analytical competencies and excellent creative problem-solving skills.
- Familiar with Python, SQL and database structure.
- Meticulous attention to detail and data accuracy.
- Business acumen.
- Ability to work independently and collaboratively across functions.
- Eager to learn and adopt new technologies.
- Thrives in a diverse working culture.
- Strong verbal and written English communication skills.
- Knowledge and experience in Cloud technology (a plus).
- One year+ of relevant work experience (a plus).

Location:
**Thailand**
- Department: Data & Business Intelligence- Location: Thailand- Responsibilities:

- Reporting to Head of Business Intelligence & Strategy Planning for Customer Care, your job is to be the expert in using data to measure and analyze business performance.- Maintain & refine existing day to day operations-related automated reports
- Provide visibility in daily operations and critical support during campaigns
- Develop clear, timely and accurate periodic reports that drive continuous improvement in process and productivity using automation / self-serve dashboards where applicable
- Aggregating data from various sources and draw out insightful data for the next course of action
- Work with the internal team to address the pain point faced by buyers and sellers
- Perform analysis to drill down into certain business challenges, providing conclusions and advice based on insights.

**Job Requirements**
- 3-5 years Experience in analytics, project management, strategy and/or tech consulting, or other related fields. Experience in E-commerce and/or Customer Service is a plus.
- Sharp critical thinking, strong analytical and numerical skills. Good communication skills
- Eager to work in a fast-paced and ambiguous environment
- Solid knowledge of SQL and other programming language. Hands-on experience in data extraction, cleaning, preparation, and dashboard development
- Highly energetic and self-motivated. Willingness to learn attitude with ability to work under pressure
- Bachelor’s or Master's degree in relevant field of study.

The Business Intelligence manager for APAC &MEA region will manage all the business related data and insights with a strong focus on market performance and forecast, by using best practice research techniques and analytics to develop an understanding of our consumers, categories, markets, and brand positioning across our diverse region. The Business Intelligence Manager will play a key strategic role within the organization, ensuring Electrolux makes consumer centric and data driven business decisions. This role is Bangkok based as 1st priority location.
A Typical Day
Routine Work
Use the Retail Measurement Data (Nielsen/GfK) to demonstrate category and brand performance, be able to present the findings (trends and insights) of ours and competition brands to the larger audience.
Will be working on category/sub-category forecast for strat plan, be able to connect macro and micro variables and the impact of the same on the category forecast (having statistical knowledge of forecast model will be added advantage)
Connect brand's retail performance and brand tracking performance (Equity & Purchase intents) and generate insights to support NPD/Innovation process.
Undertake innovation projects to build/develop insights from both retail (sales) and consumers perspective and help the product team to realize the opportunity size (both in volume and value).
Take the ownership of retail performance and industry forecast reports delivery system to the internal stakeholders by liaising with the agency.
Stakeholder Interaction
Bring the perspective of APAC and MEA market and consumers insights to cross functional and global boards committees through Innovation, Syndicated data, Shopper insights and through brand tracking as and when applicable. Be able to connect the dots from different data sources.
Manage and lead consumer and business insights projects for the Business Area across our portfolio of categories and brands to guide strategic decisions for product innovations, Gen-Plan, and technology roadmap initiatives based on those insights.
Cultivate sustainable and strong cross-functional partnerships with key internal stakeholders from product line, Sales & Marketing by providing strategic recommendations, rooted in insights, that promote total category & brand growth.
Will be interacting with Category managers, Sales & Marketing team to explain the brand and category performance and understand from them the ground realities from shopper and execution point of view of the local sales areas.
Will have regular interaction with Global market intelligence team and category leads on the industry performance and forecast.
Who You Are
EDUCATION
University degree (Statistics/Mathematics background preferred but not necessary)
EXPERIENCE
Strong hold on excel with numeric competence is a must. (SPSS or other statical/visualization tools experience will be an advantage)
Functional Knowledge of Retail Measurement and Industry Forecast are a must (Nielsen/GfK/Euromonitor)
Have worked and used syndicated data for Innovation projects (Adhoc studies)
Excellent English proficiency
Innovation capabilities development experience.
Work background of BASES or Advanced Analytics and/or other NPD process would be added advantage.
Part of Insights team within a global consumer products company or an agency
Proven track record of leading strategic business discussions through market and consumer insights.
Strong relationships within insights vendor community to ensure best practice research approaches.

**About Agoda**

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

**Our Purpose - **Bridging the World Through Travel**

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

**Get to Know Our Team**

The Data department oversees all of Agoda's data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company's culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

**The Opportunity**

**In This Role, You'll Get to**
- Understand marketing related data flows and structures
- Collaborate with cross-functional teams to analyze and solve marketing data, campaigns and experimentation issues.
- Design and develop data solutions, such as data warehousing on Big Data platforms using ETL and visualization tools.

**What You'll Need to Succeed**
- Bachelor's or advanced degree in IT, Mathematics, Statistic, Analytics, or other related fields.
- At least 1-3 years of experience in Business Intelligence or Data Analysis area.
- Excellent communication skills (both verbal and written in English), with proven ability to convey complex messages clearly to stakeholders.
- Experience in ETL tools, data warehouse design, data modeling, and visualization.
- Strong SQL command and the ability to write complex queries on big data sets.
- Quick learner, problem-solving aptitude, effective prioritization, proactive and strong attention to detail.
- High sense of **ownership** and growth mindset.
- Self-motivated, ability to work well independently and as part of a team.

**It's Great If You Have**
- Intellectually curious, fast and self-driven learner on areas including new business models, analytical techniques, technical skills etc.
- Experience with large scale data platforms (Hadoop, Impala, Spark, Vertica).
- Experience in business analysis or data modeling. Other languages e.g., Python/R/Scala will be helpful.

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**Equal Opportunity Employer**

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

To all recruitment agencies: Agoda

Do you thrive in fast-paced environments where you can lead teams, solve problems, and drive continuous improvement through data insights? If so, we want you on our team!
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.