20 Head Of Operations Benelux jobs in Thailand

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
**What will I be doing?**
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
+ Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
+ Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
+ Respond to audits that are completed by the company to ensure continual improvement is achieved
+ Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
+ Comply and exceed hotel and company Service Standards
+ Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
+ Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
+ Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
+ Hold regular briefings and communication meetings with the HOD team
**What are we looking for?**
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:
+ A degree or diploma in Hotel Management or equivalent
+ Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
+ Experience in managing budgets, revenue proposals and forecasting results
+ In-depth knowledge of the hotel / leisure / service sector
+ Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
+ Accountable and resilient
+ Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of the hotel property management systems
+ Previous experience in the same or similar role
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _General Manager/Hotel Manager_
**Title:** _Director of Operations_
**Location:** _null_
**Requisition ID:** _HOT0BAIR_
**EOE/AA/Disabled/Veterans**

For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care.

Are you an experienced manager in the assistance and insurance industry?

Do you thrive in a dynamic and fast-paced environment where you can make a real impact?

If so, we want you to join our team as a **Head of Assistance Operations**!

As the Head of Assistance Operations, you will be responsible for overseeing all assistance cases, whether they originate from APRIL policies or third-party clients.

You will manage the entire process, from case notification to the confirmation that all medical and assistance services have been rendered.

You will work closely with the Head of Operations to ensure a seamless interface between the two teams and the medical team for complex medical cases.

In addition, you will provide support to the International Private Medical Insurance, operations, especially for hospitalization pre-authorization and assistance outside of business hours.

You will also support the medical team in any relevant matters.

As part of your role, you will also be responsible for sales management of the assistance activity.

This includes managing the existing client base, leading contract negotiations in partnership with the Head of Finance, managing answers to RFP, and participating in annual conferences.

You should have excellent communication and collaboration skills and be able to work effectively in a fast-paced environment.

Expected to work with regional People Operations team to develop and deploy the broader People strategy.
Responsible for guiding and implementing strategic and tactical people initiatives aligned to business's objectives - including and not limited to integrating Workday implementation with existing people operations, implementing Payroll outsourcing, and other people systems/projects.
Deliver effective People Operations services.
Actively provide advance level support and internal consulting to country management team.
Build relationships with managers at all levels and ensure responsive People services are provided.
Deliver efficient and effective on boarding experience for new hires.
Manage the payroll and benefits administration to ensure accurate payroll and timely payment.
Manage salary review and bonus review and payout cycles with the Regional Rewards team.
Policies, Procedures and legislation.
Maintain the employee handbook through regular reviews and update where necessary, especially where there are legislation changes.
Update and prepare Region People Operations and Country management team on key people related legislation changes.
Regular review to simplify processes and communicate changes in a timely and transparent manner to stakeholders.
Performance Management.
Manage and collaborate with Business Partners and Regional Organizational Development team in bi-annual Performance Management cycles.
Drive and provide guidance, advice and training to managers on managing performance issues at all levels.
Talent Management and Retention.
Deploy onboarding & assimilation programs and obtain necessary work visas for diverse workforce.
Develop and deploy employee engagement and culture building initiatives, and implement retention strategies - Identify learning needs and assist managers with the selection and contracting of relevant external training programs.
Employee Relations.
Manage disputes and grievances effectively.
Management of exits, including conducting of exit interviews to reduce regret attrition.
People Manager.
Coach, mentor and manage a small team of dedicated HR professionals.
Drive and manage people related projects as required.

**The must-haves**:
Minimum Bachelor Degree.
At least 10 years of comprehensive and proven HR experience in fast paced, collaborative working environment.
Solid knowledge of employment law in Thailand.
Strong interpersonal skills and ability to communicate and team effectively at all levels.
Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
Results oriented and 'hands on'.
Highly organized, able to work independently and lead a team.
Able to thrive in a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment.
Able to manage own resilience and innovate to manage ambiguity and change.
Self motivated, self confident, stress resistant.
Able to work under pressure.
Good English communication skills.

**Job skills required**: Management, Payroll, English

Oversee daily operations duties including but not limited to processing transactions, account verifications, and overall customer s asset.
Work closely with the COO, determine values and mission, and plan for short and long-term goals.
Supervise operations team to ensure operational excellence and excellent customer services.
Develop and maintain 3rd party integrations to introduce new tooling solutions into our existing infrastructure.
Manage the recruiting, training, and performance evaluation of operations personnel to ensure an effective team.
Determine staffing requirements, work assignments, and schedules for side projects.
Generate operational reports for COO and management as needed.
Develop and maintain operational procedures and guidelines for the team.
Communicate all operating policies and/ or issues at team meetings.
Address operational issues and concerns in a timely fashion.
Evaluate current operational strategies and recommend improvements.
Collaborate with cross-functional teams in improving the operational tools and systems.
Communicate with the legal counsel and safety department to ensure all processes remain compliant with the SEC and other governmental regulations.
Qualifications.
Bachelor s degree in any related field.
Minimum 5 years of experience in Customer Experience or related functions in the management level.
Strong English communication skills.
Able to manage multicultural and diverse teams.
Strong understanding of training or operations development tools and concepts.
Solid foundation in data analyzation, root cause, and learning-need analysis by using various data sources.
Strong mindset in people development.
Project management and planning skills.
Strong mentoring and coaching skills.
Strong leadership qualities with excellent communication and interpersonal skills.
Nice to have.
**Experience in any of the following industries**: Banking, Online Payments, Cryptocurrency, or Exchanges.
Years of experience in Operation or Customer support position.
Work experience in a high-growth startup or tech company.
General understanding of KYC/AMLO requirements.
**Remark**: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/ or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
**Job skills required**: Project Management, English, Legal

**THE FUTURE IS WHAT WE MAKE IT.**
**Field Operations Manager**
**Location: Malaysia, Thailand, Vietnam, Indonesia, Singapore**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
**Join Us and Make an Impact.**
As a Field Operations Manager, your focus will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories. The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team. This role is accountable for driving growth across all LSS service delivery modes through effective workforce planning, delivery coordination, and ensuring compliance with Honeywell and customer Quality, Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
**Key Responsibilities**
**Customer Engagement**
+ Develop strong trust relationships with key customer contacts.
+ Provide exceptional support to customers, act as person in charge responsible to track and resolve any Customer escalations, issues or concerns.
+ Collaborate with:
+ Contract Managers to plan and schedule labour resources to meet the needs of customers aligned to their contract entitlements.
+ Project Managers to plan and schedule labour resources to meet the needs of customers aligned to their Project Schedule and commitments.
+ FSMs, Spot Co-ordinators, Branch lead service engineers or directly contact customers to schedule FSS contract or SPOT activities.
+ Monitor and push Pulsar adaption in the region.
+ NPS - Responsible for driving Pulsar Survey adaption across the region and NPS for services.
+ NPS - Track the detractor scores (-ve NPS ratings) across all modes and remedial actions taken and ensure satisfactory closure with customer.
+ Understand the Customer base, identify FSS skills gaps and drive competencies to support future needs
**Operational**
+ Support Campaign roll-out within the region. Responsible to drive growth through BTB campaigns and regional/pole special to push the short cycle order and revenue growth.
+ Responsible for driving MOS with FSMs, Spot Co-ordinators, Branch lead service engineers for SPOT & Parts Revenue and Billing, Front-log & Back-log forecast and planning included.
+ Regional focal for ISC Demand planning for Hardware & Software shipments - Attend the monthly regional and pole level MOS calls, Provide Material SIOP forecasts for month & quarter.
+ Maintain Billability and Utilization for region as per global standard or regional agreement. Participate in burden rate & recovery review at set frequency.
+ Ensure Installed Base Audits are planned and completed on schedule.
+ Drive and monitor Honeywell HSE culture and ensure compliance with safety and environmental regulations, track and monitor SOS metrices.
+ Ensure that all HSE requirements for customer sites are thoroughly documented, regularly updated, and communicated to stakeholders prior to any FSS site visit.
+ Ensure operational excellence and adherence to quality standards as per Honeywell Accelerator AMS GDM.
+ Ensure that FSS service visit reports are attached to all Work Orders to comply with Honeywell Accelerator AMS GDM, reduce disputes and support reduction in Short Cycle Past Dues.
+ Work with cross-functional teams to achieve business objectives.
+ Monitor and analyse performance metrics to identify areas for operational improvement.
+ Drive continuous improvement initiatives to enhance operational efficiency.
+ Develop a strong network across the territory and HPS business teams to guarantee customer delivery satisfaction.
**Work Force Planning**
+ Optimize resource allocation and drive productivity.
+ Ensure FSS time entry, billability and overtime meet business targets.
+ Ensure effective work execution, planning, and competency of the teams in their territory.
+ Manage the relationship with GES and COEs for outsourcing packaged work.
+ Work with labour resource pools such as GES, Contractors and other LOBs to support field activities ensuring compliance to local laws, HSE compliance and correct documentation as required.
+ Ensure correct visas for foreign workers in partnership with FSM and GMS.
+ Ensure that compliance measures are established prior to travel, addressing all GMS aspects, including Immigration, Tax, and Social Security.
+ Ensure labor SIOP reporting and planning is maintained to optimize labor resourcing including driving the quarterly SIOP MOS for your area of responsibility.
+ Ensure Work Execution planning is completed to understand the resource and skill requirements.
**Training and Development**
+ Ensure all FSS in their territory are fully trained and understand business drivers and tools required to fulfill their role.
+ Identify FSS skills gaps and drive competencies to support future needs.
+ Ensure the scheduling and completion of training plans for technical (CEAT) and soft skills, new products, quality and mandatory HSE Training for all FSSs and TECPros if applicable across their territory.
+ Monitor and alert FSSs of expiring CEAT Certifications and proactively drive recertifications.
+ Manage and support the rollout of processes, training, tools, and initiatives, including productivity and its tracking
**Key Experience & Capabilities:**
+ Qualification: Engineering Degree in Instrumentation & Controls or Electronics & Controls or Equivalent
+ Experience: 15+ years of relevant Industry Experience involving Field/Project Engineering, Last 5 years preferably spent as responsible for Customer Management / Project Management. Need to demonstrate ability to collaborate with teams across the businesses / functions and work in a highly matrix environment to deliver expected results.
+ Skills of Importance - Customer Satisfaction, Customer Experience, Operations Efficiency, Organizational Process Alignment, Change Management Planning, Team Management, Operations Support, Results.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement .
If a disability prevents you from applying for a job through our website, e-mail No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree in a technical field or equivalent practical experience.
+ 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
+ 5 years of experience managing technical, vendor, contract management, or delivery teams.
+ Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
**Preferred qualifications:**
+ Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
+ Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
+ Experience with initiating and executing initiatives in a global environment.
+ Ability to lead and improve Environmental Health and Safety initiatives.
+ Excellent performance with data gathering, analysis and presentation skills.
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
**Responsibilities:**
+ Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
+ Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
+ Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
+ Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
+ Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**‎**
You will be part of our team, adding your leadership expertise + skills to the delivery of Customer + Operational excellence.
**How you create impact**
You will be responsible for overseeing + managing our business activities to achieve our business goals by
ensuring top class operational efficiency, leading to increasing revenue generation + profit margins.
+ To lead, expand + collaborate to achieve a structured roll out of our Centre of Excellence for Domestic + Cross-border transport (wherever applicable), along with haulage activities on a central platform.
+ To actively develop measures to improve our vendor management capability, reviewing + aligning resource allocation across different business activities to provide optimum service levels.
+ To ensure efficient operational activities exist + are continuously optimized by implementing best practice.
+ To be involved in the development + implementation of operational + reporting systems, including transport management systems (TMS) + application of new software.
+ To manage + review operational policies, standards + procedures including integrating + implementing automation, technology + systems.
+ To review incident/ crisis management ensuring effective business continuity plans are in place.
+ To monitor the annual budget, initiating corrective actions in case of deviations
**What we would like you to bring**
+ Minimum of 10 years of experience in a similar role. Prior experience in a multinational company is highly desirable.
+ Fluent in English, with excellent communication and interpersonal skills.
+ Proven track record in managing Profit & Loss (P&L) and driving sales growth.
+ Demonstrated success in leading change management initiatives to enhance operational efficiency and business performance.
**What's in it for you**
+ Miscellaneous benefits
+ Training and development
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**Job Number**

**Job Category** Food and Beverage & Culinary

**Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.

**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce

**Overview**:
**Salary**:
70,000 THB ~ 120,000 THB**Industry**:
Software, Consulting- We are a financial technology start-up, developing a digital bank platform.
- You will be a member of an agile team building the digital bank platform.**Responsibilities**:
- Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly
- Leading an IT professionals team and supporting to ensure that they are meeting their objectives.
- Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity.
- Managing technology vendors
- Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization's business goals.
- Maintaining a strong understanding of the organization's business needs
- Managing the IT budget and ensuring that expenses are in line with the organization's financial goals
- Ensuring that the organization's IT policies and procedures are up to date and compliant with industry standards and company regulations.

**Qualifications**:
**Requirement**:

- Requirements- BSc/BA in Computer Science, IT or relevant field
- Proven experience as IT Operations Manager
- Experience with system installation, configuration and analysis
- Thorough knowledge of networks and cloud computing
- Strong leadership skills to manage an IT professional team
- Excellent communication skills to effectively interact with team members, senior management, and other stakeholders.
- Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues.
- Ability to manage multiple projects**English Level**:
Level 4 - Conversational Level**Other Language**:
None

**Additional Information**:
**Benefit**:

- Social Security
- Health insurance
- Gym, massage zone
- Provident fund
- Development allowance
- Flexible work hours, Remote working
- Free lunch, specialty coffee, snacks (office)
- Outing 2 times/year
- Bonus**Working Hour**:
9:00 ~ 18:00**Holiday**:
Sat-Sun
Public Holidays**Job Function**:

- Other (IT)
- IT Helpdesk / IT Support/Admin
- IT Executive
- IT Consultant
- Customer Support
- Project Management
- Business/Corporate Planning