59 Lead Generation jobs in Thailand

Lead Generation Internship (Saas)

Bangkok, Bangkok aCommerce

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**ROLE PURPOSE AND DESCRIPTION**

Goal: As aCommerce SaaS Operating Officer, you work closely with our commercial, support, and product teams to help our SaaS clients see success with aCommerce EIQ Market Insight. We built the most sophisticated ecommerce platform in Southeast Asia, helping some of the largest brands grow their ecommerce faster than on any other platform, due to our powerful promotion tools and extreme volume handling. We want you to be the e-commerce guru for our Clients, listen closely to their needs and aspirations, help them make the best use of our enterprise e-commerce platform EIQ Market Insight, helping them grow their e-commerce business on any channel.

**Responsibilities**: Own the e-commerce success of our SaaS clients. Specifically, this role will be doing:

- Help our SaaS clients to onboard smoothly and swiftly, using our client onboarding planner
- Act as a true e-commerce guru for our clients, guiding them how to grow their e-commerce business through and beyond our EIQ Market Insight platform.
- Help your clients to grow their ecommerce business across multiple channels, taking full advantage of our suite of products
- Ensure our Clients feel our love for them through every interaction
- Work with the commercial teams to grow our client revenues through our EIQ subscriptions and services
- Take ownership of customers issues and follow problems through to resolution.
- Create engaged customers and facilitate organic growth
- Determine priorities and call out gaps based on client expectations and business impact
- Work closely with the Client and Application Support teams to ensure a flawless client and user experience

**QUALIFICATIONS**

**Technical Qualifications**
- Studies undergraduate in any field

**Soft Skills and Other details**
- Proven, strong communication skills at senior and junior levels, with commercial, customer support, product, engineering and marketing

teams
- Ability to articulate complex technical concepts in easy-to
- understand for non-technical users and clients
- Excellent attention to detail - we love our clients
- Willingness to 'get hands dirty' - we are still a start-up
- Strong interpersonal, negotiation and decision-making skills

**BEING PART OF THE PRODUCT TEAM**

If your next challenge is to be an expert and key player in the ecommerce industry, joining our Product team will be your right decision. We're a bunch of fun-loving individuals who are
passionate about all things ecommerce, passionate about the success of our clients and passionate about the customer experience. By joining our team, you will be responsible for
building our future products.

Essentially, the main factor that drives this team is aCommerce's DNA or core values and culture. We incorporate our company's DNA into everything we do. Additionally, you will be
working with and learning from teammates who are flexible, adaptable and share positive energy with each other. Come and join us if this journey sounds interesting to you!
What's in it for YOU?

An opportunity to work with one of the largest ecommerce Enablers in Southeast Asia with a multicultural environment that will offer you challenges to develop your career and professional skills. aCommerce provides a variety of unique perks—and they're available to you whenever you need them. From solid healthcare services, work from home options, comfortable workspace, flexible leave (since it's important to enjoy quality time off), flexible work hours and attractive work locations: EmQuartier for our Thailand office, Sahid Sudirman Center in Jakarta or SM Aura Office Tower in Manila. aCommerce believes in investing in YOU which is why you will be given the opportunity to
explore the world of technology and innovation in ecommerce. Work alongside experts who will enhance and recognize your professional knowledge to the highest potential!

YOU ARE GETTING MORE THAN JUST A JOB!

At aCommerce, we provide you with more than just a job. Our business help large multinational brands (L'Oréal, Samsung, Adidas and Johnson & Johnson to name a few) with
their ecommerce revolution and being in the thick of it will transform your growth to wherever you and your career want to be! Being part of the #aTeam means:

- You are valued. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the region.
- Being trusted. Once a month, you have the benefit to work remotely and choose your own workspace.
- Being celebrated! May that be a small win or a major milestone in your career, you have a family here who will support and celebrate every step of the way of your aCommerce journey.
- Comfortable at work. We provide you with a laptop, a cozy working space and smart casual dress code! Just come in as you are and bring your passion, commitment and

"can do" attitude at work. There's a lot of things that you can look forward to if you join

us today and we leave it up to you to d
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Business Development Engineer

Khon Kaen, Khon Kaen Mondelez International

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**Job Description**
**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It With Pride.**
You will execute initiatives through I2M and IIM processes for the site and ensure effective execution, coordination, tracking & communication of change as it relates to new and existing products, packaging and processes for the plant.
**How you will contribute**
You will:
+ Support Project Development / Execution: Execute initiatives through I2M/IIM (Innovation 2 Market; Initiative Management), Provide critical inputs to the site BD leader (specifically for IIM Design Reviews (DR2 - DR6)); From Design reviews-DR 4 onwards execute project activities on the site; Master data creation, Art Work, Raw/Pack Material availability, Track timings - and report to project team. Organize trials and FPA's (e.g. materials, team logistics etc.). Communication and execution of promotional activities within the I2M process.
+ Support ongoing business simplification: Provide inputs to Site BD leader to support Integration of overall site change management agenda to ensure delivery of projects while maintaining service levels. Coordination (planning and tracking) with all plant departments for plant trials, key project activities. Status tracking and communication of Plant activities key Cross functional team members (external to the plant). Work on the de-complexity agenda and support the delivery of the site productivity and improvement agenda. Ensure execution of regional /global menu cards and ensure that manufacturing hurdle rates are met.
+ Support site BD Leader to Manage the interfaces with the category PCMs, be responsible for the timely execution of new initiatives and business related projects using IIM methodology; Coordinates effectively with Operations Core team to setup VSU teams for the projects and with the Engineering team to manage startup and construction activities for the projects.
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
+ Strong operational & manufacturing experience in CPG industry with experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts, Safety & GMP standards
+ Possess financial & business acumen, project management skills and Knowledge of industrial manufacturing equipment, Technology & Engineering automation basics.
+ Computer proficiency (MS Office to include Word, Excel, PowerPoint) & experience in ERP systems. Excellent communication skills (Verbal and Written), Analytical & Problem solving skills, strong collaboration and relationship management skills.
No Relocation support available
**Business Unit Summary**
**Mondelez International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like** **_Oreo_** **and** **_Tiger_** **biscuits,** **_Kinh Do_** **mooncakes,** **_Jacob's_** **crackers,** **_Cadbury Dairy Milk_** **chocolate,** **_Tang_** **powdered beverage,** **_Halls_** **candy and** **_Eden_** **cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.**
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Manufacturing support
Manufacturing
At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
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Business Development Manager

Fresenius Medical Care North America

Posted 6 days ago

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Job Description

**Key Responsibilities / Accountabilities:**
+ Leads in the improvement of Provider Businesses Market position and achieve financial growth by defining long term strategic goals, building key customer relationships, identifying business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions.
+ Works with team to develop proposals that speaks to the client needs, concerns and objectives aligned to FME Ethical Code of Conduct
+ Prospects for potential new partners, acquisitions or new projects. Research and build relationships with new clients.
+ Prepares and maintains all project documentation such as; initiation, delivery plans and
+ financial model. Works very closely with Head of operation, Project manager and Business Controller Finance to ensure partnerships/engagements/new clinics are financially-sound
+ Develops and maintains project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects.
+ Develops and maintains a Communications Plan and keep the business communities appraised of project plans and related implications
+ Ensures business benefits can be realized or that risks inhibiting realization are highlighted.
+ Leads the business case presentation to the Region after thorough feasibility studies are conducted for new business partnership or creation of standalone/direct profit clinics
+ Manages a portfolio of projects according to the standards and expectations of Provider Business.
+ Always find new opportunity by meeting with nephrologist for good relationship at least once a week.
+ Monitor and manage about growth in the existing clinic (same store), keep follow up the budget by closely work and follow up with area head of operation and finance team.
+ Other tasks work as assigned by the supervisor.
**Competencies (** **attitude, skills, typical qualifications and experience):**
+ With at least 5 years project management experience in a role that requires involvement and, understanding of project managing business initiatives including the introduction of new busines process to support the initiatives to facilities build up Networker and corresponding strong business network.
+ Experience in organization wide initiatives and change management
+ Preferably coming from business operation or developer related with hospital or Hemodialysis field
+ Good to have experience in kidney business or related field or previous work with Hemodialysis clinic is more consider
+ Able to communicate in English.
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Business Development Associate

Bangkok, Bangkok Hyatt

Posted 21 days ago

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**Description:**
**Job Purpose**
Reporting to the Vice President,BusinessDevelopment Asia-Pacific based in Bangkok office. The Business Development Associate will support the Development Team in identifying, evaluating, and coordinating new hotel opportunities across the Asia-Pacific regions for The Standard, The StandardX and other lifestyle brands, as part of Hyatt Hotels Corporation. This entry-level role focuses on administrative support, market research, lead tracking, and coordination tasks to contribute to the team's efforts in expanding the company's brand footprint.
The Associate will play a key support role and gain exposure to hotel development processes, market analysis, and relationship-building within the hospitality industry. This is a hands-on, learning-focused role for someone eager to grow in the hospitality real estate and hotel development industry.
**Duties and Responsibilities**
+ Assist the Development Team in tracking and organizing a pipeline of potential hotel development and conversion opportunities.
+ Conduct desk research on potential markets, development activity, ownership groups, and industry trends to support lead generation.
+ Coordinate and maintain internal records for leads, proposals, signed deals, and project statuses.
+ Help organize and maintain databases of key industry contacts, consultants, and owners.
+ Support the preparation of presentation decks and proposal materials for internal reviews, external pitches, and meetings with potential partners.
+ Assist in organizing and scheduling meetings, calls, site visits, and events related to development opportunities.
+ Liaise with internal departments (Design, Technical Services, Legal, etc.) to support deal coordination.
+ Stay up to date with industry publications and market intelligence to support the team's strategy and decision-making.
**Qualifications:**
To successfully fill this role as aBusiness Development Associate, you should maintain the attitude, behaviors, skills, and values that follow:
+ Fluent language skills (reading, writing and speaking). Proficiency in both **Thai and English** is required.
+ Bachelor's degree in Hospitality, Business, Real Estate, or a related field.
+ 1-2 years of experience in hospitality, business development, real estate, or a related industry preferred.
+ Strong organizational and coordination skills; ability to manage multiple tasks with attention to detail.
+ Proficiency in Microsoft Office (Word, PowerPoint, Excel)
+ Good communication and interpersonal skills, with a professional and proactive mindset.
+ Eagerness to learn and grow in the hotel development and real estate industry.
+ A passion for hospitality and interest in hotel branding and market expansion.
**Primary Location:** TH-10-Bangkok
**Organization:** Standard Asia Corporate Office
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** BAN002026
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Business Development Manager

Bangkok, Bangkok Thermo Fisher Scientific

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**Laboratory Product Division - Business Development Manager (Thailand)**

**Responsibilities**:
Business Development Manager, the individual will serve as a liaison between sales, marketing and product development to:

- Define country market trends and customer needs for Lab Equipment and Lab Plasticware
- Identify opportunities and maximize product offerings to customers through channel network
- Find new customers; Incubate products and solutions with early adopters
- Cultivate strategic partnerships. Help create winning proposals to regional leaders
- Execute vertical initiatives across life science - R&A, F&B, Industrial, Pharma, Healthcare e.g. KoL development, collecting Voice of Customer, training, establishing reference labs
- Work closely with regional marketing and commercial team to ensure strategic alignment and drive growth
- Ensure accurate tracking and reporting of all business development activities
- Execute consistently on plan targets. Success linked to revenue targets for all markets in country
- Performance measurement closely tied to revenue performance

**Qualifications**:

- Min. Bachelor of Science degree in Life Science or equivalent discipline
- Experienced in managing local distributors within the life science industry
- Strong business acumen
- Strong communication and presentation skills

**Other qualities desired**:
**Customer & Market Knowledge**:

- Has strong knowledge of market, customer segments, workflows, channel and competition
- Brings the customer and our impact on them deeply into the organization

**Leadership Behavior**:

- Courageous and risk-taking. Thinks outside the box, challenges the status-quo, recognizes opportunities, learns from setbacks and repeats
- Can influence and drive change without direct authority in large matrix organization

**Strategy & Business Acumen**:

- Adept at identifying new opportunities/markets and cultivating strategic partnerships
- Ability to leverage product management, marketing & sales to create/provide solutions to customers

**Go-To-Market Excellence**:

- Expert at finding new customers, opportunities; and driving more value from current ones
- Strong ability to pick up products knowledge and provide solutions to channels / customers

Visit our Career Site and join our Talent Community for exciting career opportunities within Thermo Fisher.
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Business Development Manager

Bangkok, Bangkok Thermo Fisher Scientific

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Job Description

**Laboratory Product Division - Business Development Manager (Thailand)**

**Responsibilities**:
Business Development Manager, the individual will serve as a liaison between sales, marketing and product development to:

- Define country market trends and customer needs for Lab Equipment and Lab Plasticware
- Identify opportunities and maximize product offerings to customers through channel network
- Find new customers; Incubate products and solutions with early adopters
- Cultivate strategic partnerships. Help create winning proposals to regional leaders
- Execute vertical initiatives across life science - R&A, F&B, Industrial, Pharma, Healthcare e.g. KoL development, collecting Voice of Customer, training, establishing reference labs
- Work closely with regional marketing and commercial team to ensure strategic alignment and drive growth
- Ensure accurate tracking and reporting of all business development activities
- Execute consistently on plan targets. Success linked to revenue targets for all markets in country
- Performance measurement closely tied to revenue performance

**Qualifications**:

- Min. Bachelor of Science degree in Life Science or equivalent discipline
- Experienced in managing local distributors within the life science industry
- Strong business acumen
- Strong communication and presentation skills

**Other qualities desired**:
**Customer & Market Knowledge**:

- Has strong knowledge of market, customer segments, workflows, channel and competition
- Brings the customer and our impact on them deeply into the organization

**Leadership Behavior**:

- Courageous and risk-taking. Thinks outside the box, challenges the status-quo, recognizes opportunities, learns from setbacks and repeats
- Can influence and drive change without direct authority in large matrix organization

**Strategy & Business Acumen**:

- Adept at identifying new opportunities/markets and cultivating strategic partnerships
- Ability to leverage product management, marketing & sales to create/provide solutions to customers

**Go-To-Market Excellence**:

- Expert at finding new customers, opportunities; and driving more value from current ones
- Strong ability to pick up products knowledge and provide solutions to channels / customers

Visit our Career Site and join our Talent Community for exciting career opportunities within Thermo Fisher.
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Business Development Assistant

Bangkok, Bangkok Reeracoen Thailand

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**Industry**: Trading(Other), Trading(Electronics/Semiconductors)
- ** Job Description**:

- To support the team in finding, approaching to and talking to new customers for the Company’s business.
- To support the team preparing a proposal to the customers.
- To support the team making a presentation of the proposal to potential customers, discussing technical & commercial terms and conditions of the proposal.
- To support the team discussing with contractors, suppliers and manufacturers for the purpose of project execution.
- To collect and analyze financial information.
- ** Requirement**:

- Business level in either English or Japanese
- Attitude to work as a team, passion to grow a new business
- ** English Level**: Level 3 - Business Level
- ** Other Language**: English
- ** Working Hour**: 8:30 ~ 17:00
- ** Holiday**: Saturday-Sunday
- ** Benefit**:

- Other terms: Overtime and medical insurance
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Business Development Representative

Bangkok, Bangkok Infobip Ltd

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At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (CPaaS) globally.Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. Join our development forces in deploying the code that powers the performance of the Infobip platform.
Job DescriptionThe Business Development Representative (BDR) is an individual contributor role within the regional structure with direct reporting line to the Inside Sales Team Leader, part of regional Inside Sales Hub. The BDR communicates with prospective clients and facilitate discussions with decision makers across all account segments, ensuring to qualify business need and how Infobip can help. BDR is instrumental in setting up compelling next steps for the either Infobip field sales, Partnerships, or Inside Sales to engage, that leads to high quality meetings, valuable sales opportunities, pipeline, and new revenue/GP for the business.Main Responsibilities:

- Use state-of-the-art sales methodology training to engage in one-on-one interactions with prospect customers converting them to quality meetings and sales opportunities
- Identify customer segment and vertical and/or need early in discussion to route properly to the Sales Team or Inside Sales Hub
- Use class leading tools, like Outreach, ZoomInfo, Salesforce amongst others
- Build and maintain extensive knowledge of how Infobip solves business problems
- Maintain accurate forecasting of potential meetings, and deliver high results against weekly, monthly, and quarterly targets & goals
- Begin a systematic career path journey where you learn, grow, and take on new challenges
- Learn a disciplined, programmatic approach to campaign-based pipeline generation and marketing sales-ready lead qualification.
- Collaborate with sales, marketing, and channel teams on proven account-based sales methods
- Work and qualify inbound Leads when required to do so and if applicable in region
- Use and maintain the Salesforce for data quality

*
2-4 years applicable experience including 2 years of solution sales, SaaS sales experience.
- Successful sales track record.
- Ability to penetrate accounts, meet with stakeholders within accounts.
- Infobip knowledge and/or knowledge of Infobip's competitors.
- Interaction with C level players.
- Team player with strong interpersonal/communication skills.
- Excellent communication/negotiating/closing skills with prospects/customers.
- Bachelor degree or equivalent.

Why our employees choose us (and stay)?
- Never a dull moment - We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.
- Opportunity knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
- Learn as you grow - Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
- Connect globally - Work with people from different countries, participate in the biggest IT and Telecom events. We put the “global” in globalization.
- Compensation & Benefits - Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, company library, organized sports, kitchen stocked with the usual suspects. Talk about a balanced lifestyle!
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Business Development Manager

Bangkok, Bangkok Ceva Logistics

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CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

You are responsible for providing customer service and assistance to using entry to more advanced technical and support knowledge on a broad range of operations policies, programs and practices. Focus is with external and end customer contact. Typically does not require supervisor duties. More senior employees may serve as a lead to other roles on a day to day basis.

WHAT ARE YOU GOING TO DO?

You will be providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance. Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details. Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs and practices. Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation. Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs. Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required. Performs other duties as assigned.

WHAT ARE WE LOOKING FOR?

You should have college degree might be preferred for higher level roles. Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.

Basic to more advanced general knowledge of customer service principles and pratices. Basic analytical skills and good service orientation. Communicating with co-workers to provide and receive direction.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
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Business Development Manager

Bangkok, Bangkok Ceva Logistics

Posted today

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Job Description

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA._
- CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?_
- YOUR ROLEYou are responsible for providing customer service and assistance to using entry to more advanced technical and support knowledge on a broad range of operations policies, programs and practices. Focus is with external and end customer contact. Typically does not require supervisor duties. More senior employees may serve as a lead to other roles on a day to day basis.- WHAT ARE YOU GOING TO DO?You will be providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance. Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details. Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs and practices. Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation. Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs. Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required. Performs other duties as assigned.WHAT ARE WE LOOKING FOR?You should have college degree might be preferred for higher level roles. Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.- Basic to more advanced general knowledge of customer service principles and pratices. Basic analytical skills and good service orientation. Communicating with co-workers to provide and receive direction.WHAT DO WE HAVE TO OFFER?With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.- CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
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