4 Relation Client jobs in Thailand
Client Support Associate
Bangkok, Bangkok
SS&C
Posted today
Job Viewed
Job Description
The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.
That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and thrive upon.
If you see your opportunity in complexity, then we are the right fit for you.
**Job Description**:- Provides integrated team support and maintenance of software.- Demonstrates basic IT skills with a moderate level of proficiency.- Performs standard assignments and applies existing policies or procedures to solve issues.- Knowledge:
- Computer or programming background if understanding the programming language will be better.- Happy to have service client about any issue.- Understanding or have been using SQL server will be good.- Linux, Unix VMS operating system will be advantage.- Experience with Stock trading system will be advantage.
LI-SM1
Human Resources Department - Talent Acquisition
6th Floor, RSU Tower 571 Sukhumvit Road
North Klongton, Wattana, Bangkok 10110
Phone: (+66) 2685-8400 ext: 8343 m:
here
and
here
for assistance.
That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and thrive upon.
If you see your opportunity in complexity, then we are the right fit for you.
**Job Description**:- Provides integrated team support and maintenance of software.- Demonstrates basic IT skills with a moderate level of proficiency.- Performs standard assignments and applies existing policies or procedures to solve issues.- Knowledge:
- Computer or programming background if understanding the programming language will be better.- Happy to have service client about any issue.- Understanding or have been using SQL server will be good.- Linux, Unix VMS operating system will be advantage.- Experience with Stock trading system will be advantage.
LI-SM1
Human Resources Department - Talent Acquisition
6th Floor, RSU Tower 571 Sukhumvit Road
North Klongton, Wattana, Bangkok 10110
Phone: (+66) 2685-8400 ext: 8343 m:
here
and
here
for assistance.
This advertiser has chosen not to accept applicants from your region.
0
Client Service Manager
Bangkok, Bangkok
Exely
Posted today
Job Viewed
Job Description
Exely is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages providing an exceptional possibility to share global exchange experience.
**This job in a nut shell**
**Responsibilities**
1. Work with unpaid invoices
- Support hotels with invoices delivering in time and make sure that 100% of clients get invoices and activity statement documents
- Clean all unpaid invoices with a depth of more than 2 months
2. Retention
- Work on retention cases with CSM and Retention team
- Act as point of contact for complaints and escalate issues as appropriate
- Schedule regular meetings with customers to ensure they are satisfied
3. Upsells or cross-sells
Up-sell or cross-sell services and products
4. Additional responsibilities
- Participation in industry events with Business Development team
- Collaborate with internal teams (e.g. sales, support, customer success ) to address customers’ needs.
**Requirements**:
- At least 1 year proven B2B sales experience (account management experience preferably);
- Excellent communication skills required: willingness to make phone calls, ability to handle objections, excellent presentation skills;
- Knowledge and experience with sales techniques is desirable;
- Customer-oriented approach: You can effortlessly establish rapport with customers, comprehend their actual requirements, possess an overwhelming urge to aid, not just sell at any cost;
- You are a problem solver and have cases to prove it;
- Strong self-organization, discipline, and ability to work remotely with a high sense of responsibility;
- Proficiency in Thai as a native language, at an advanced level in English;
- Experience in TravelTech (Online Travel Agency, Channel Manager, Booking Software, and other SaaS products for the hospitality sector) would be highly beneficial;
- Proficiency in CRM and computer software is required.
**Benefits**
- Competitive salary based on your experience;
- KPI based bonus;
- Prioritising employee wellbeing and providing the necessary facilities for their comfort (medical insurance after probation end, corporate equipment, dedicated onboarding manager);
- You will have a well-structured onboarding and constant support from an experienced manager;
- Clear business objectives, opportunities for growth within the company;
- Scheduling: from Monday to Friday, form 9 AM till 6 PM (Thai time zone);
- The start-up environment is fast-paced and constantly growing, with full support from our established international team;
- English Speaking Club with colleagues from around the world;
- Online&Offline camps, workshops and gatherings; Network with colleagues from all over the world (Random Coffee Program).
If you’re interested in this position, please send us your CV with a brief self-introduction story and we’ll get back to you shortly.
**This job in a nut shell**
**Responsibilities**
1. Work with unpaid invoices
- Support hotels with invoices delivering in time and make sure that 100% of clients get invoices and activity statement documents
- Clean all unpaid invoices with a depth of more than 2 months
2. Retention
- Work on retention cases with CSM and Retention team
- Act as point of contact for complaints and escalate issues as appropriate
- Schedule regular meetings with customers to ensure they are satisfied
3. Upsells or cross-sells
Up-sell or cross-sell services and products
4. Additional responsibilities
- Participation in industry events with Business Development team
- Collaborate with internal teams (e.g. sales, support, customer success ) to address customers’ needs.
**Requirements**:
- At least 1 year proven B2B sales experience (account management experience preferably);
- Excellent communication skills required: willingness to make phone calls, ability to handle objections, excellent presentation skills;
- Knowledge and experience with sales techniques is desirable;
- Customer-oriented approach: You can effortlessly establish rapport with customers, comprehend their actual requirements, possess an overwhelming urge to aid, not just sell at any cost;
- You are a problem solver and have cases to prove it;
- Strong self-organization, discipline, and ability to work remotely with a high sense of responsibility;
- Proficiency in Thai as a native language, at an advanced level in English;
- Experience in TravelTech (Online Travel Agency, Channel Manager, Booking Software, and other SaaS products for the hospitality sector) would be highly beneficial;
- Proficiency in CRM and computer software is required.
**Benefits**
- Competitive salary based on your experience;
- KPI based bonus;
- Prioritising employee wellbeing and providing the necessary facilities for their comfort (medical insurance after probation end, corporate equipment, dedicated onboarding manager);
- You will have a well-structured onboarding and constant support from an experienced manager;
- Clear business objectives, opportunities for growth within the company;
- Scheduling: from Monday to Friday, form 9 AM till 6 PM (Thai time zone);
- The start-up environment is fast-paced and constantly growing, with full support from our established international team;
- English Speaking Club with colleagues from around the world;
- Online&Offline camps, workshops and gatherings; Network with colleagues from all over the world (Random Coffee Program).
If you’re interested in this position, please send us your CV with a brief self-introduction story and we’ll get back to you shortly.
This advertiser has chosen not to accept applicants from your region.
1
Freelance Client Service Manager
Klick Health
Posted today
Job Viewed
Job Description
**About Klick Health**
As a Project Manager, you’ll join a dynamic team of project manager experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while collaborating with other crafts to implement innovative solutions that drive our clients towards their goals.
What sets Klick apart is the opportunity to collaborate with an inspiring group of individuals who are passionate about their work and committed to supporting each other. At Klick, diversity of skills and expertise thrives, creating a rich tapestry of knowledge and capabilities. We don’t expect you to be flawless from day one; we value your authenticity because it brings a unique perspective to our team. Join us at Klick, where your potential will flourish in an environment that values individuality.
**Responsibilities**:
- Manage day to day projects and assure the delivery of those projects on time and within budget, while maintaining high client satisfaction.
- Collaborate with your team internally and externally (with vendor/partners) to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements.
- Handling Veeva Promomats uploads and client feedback gathering.
- Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations.
- Support delivery on key brand objectives, ensuring they seamlessly integrate into our strategic recommendations.
- Assist with project budgets with direction from your leadership.
- Collaborate with cross-functional teams in the delivery of launch programs.
- Maintain an action and solution oriented approach at all times.
- Ensure that all communications reflect Klick Health standards and contribute to a positive client experience.
- Thoroughly grasp clients, industry dynamics, competitors, key drivers, and the evolving business environment.
**Requirements**:
- 4+ years client services experience in the advertising industry.
- 2+ Years pharmaceutical/healthcare advertising experience required.
- Experience of working on Veeva Promomat system to upload projects for client approval.
- Comfortable managing a budget of 1-2M in revenue.
- Experience participating in brand planning.
- Launch experience is a plus.
- Intake of new client opportunities and brief coordination.
- Setup, and participate in client meetings, provide follow-up and recap notes.
- In partnership with Project Management, review and create scopes of work.
- Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
- Maintain relationships with Manager and Sr. Manager level clients.
- Strong presentation and communication skills.
- Understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
- Understanding of the local market cultural dynamics, native language of official communication.
- Should be proficient in English.
- University degree required, MBA a plus.
- Travel: As needed travel to the client, mainly within the country.
- Valid passport is required.
- Comfort with and enthusiasm for integrating AI into your work.
LI-Hybrid #LI-AS1
- Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities._
As a Project Manager, you’ll join a dynamic team of project manager experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while collaborating with other crafts to implement innovative solutions that drive our clients towards their goals.
What sets Klick apart is the opportunity to collaborate with an inspiring group of individuals who are passionate about their work and committed to supporting each other. At Klick, diversity of skills and expertise thrives, creating a rich tapestry of knowledge and capabilities. We don’t expect you to be flawless from day one; we value your authenticity because it brings a unique perspective to our team. Join us at Klick, where your potential will flourish in an environment that values individuality.
**Responsibilities**:
- Manage day to day projects and assure the delivery of those projects on time and within budget, while maintaining high client satisfaction.
- Collaborate with your team internally and externally (with vendor/partners) to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements.
- Handling Veeva Promomats uploads and client feedback gathering.
- Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations.
- Support delivery on key brand objectives, ensuring they seamlessly integrate into our strategic recommendations.
- Assist with project budgets with direction from your leadership.
- Collaborate with cross-functional teams in the delivery of launch programs.
- Maintain an action and solution oriented approach at all times.
- Ensure that all communications reflect Klick Health standards and contribute to a positive client experience.
- Thoroughly grasp clients, industry dynamics, competitors, key drivers, and the evolving business environment.
**Requirements**:
- 4+ years client services experience in the advertising industry.
- 2+ Years pharmaceutical/healthcare advertising experience required.
- Experience of working on Veeva Promomat system to upload projects for client approval.
- Comfortable managing a budget of 1-2M in revenue.
- Experience participating in brand planning.
- Launch experience is a plus.
- Intake of new client opportunities and brief coordination.
- Setup, and participate in client meetings, provide follow-up and recap notes.
- In partnership with Project Management, review and create scopes of work.
- Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
- Maintain relationships with Manager and Sr. Manager level clients.
- Strong presentation and communication skills.
- Understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
- Understanding of the local market cultural dynamics, native language of official communication.
- Should be proficient in English.
- University degree required, MBA a plus.
- Travel: As needed travel to the client, mainly within the country.
- Valid passport is required.
- Comfort with and enthusiasm for integrating AI into your work.
LI-Hybrid #LI-AS1
- Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities._
This advertiser has chosen not to accept applicants from your region.
2
HR Client Service Manager (Payroll)
PRTR
Posted today
Job Viewed
Job Description
More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.
- Creating payroll of more than 1,000 HCs+. Multiple payouts (pay date), and multiple cut-off payouts using the B-plus system.
- Being able to calculate payments and calculate as a manual.
- Coordinating with banks for tax remittance, social security, provident fund, etc.
- Attending meetings, preparing presentations weekly report summaries.
- Taking care and understanding the labor relations laws of employees.
- Handling other tasks as assigned.
- Working Mon-Fri from 8:30 a.m. - 5:30 p.m.
- Male or Female, 30 - 45 years old.
- Bachelor's degree or above, unlimited fields diligent, patient, responsible able to work well under stress.
- More than 5 years of experience in HR Payroll.
- Can use MS Office very well **Can use Pivot Vlookup**.
- Have more than 2 subordinates.
- Interview with results and start work immediately.
- Can communicate well in English.
**Benefits**
- social security
- health insurance
- provident fund
- Bonus based on company performance
- annual holiday
- Creating payroll of more than 1,000 HCs+. Multiple payouts (pay date), and multiple cut-off payouts using the B-plus system.
- Being able to calculate payments and calculate as a manual.
- Coordinating with banks for tax remittance, social security, provident fund, etc.
- Attending meetings, preparing presentations weekly report summaries.
- Taking care and understanding the labor relations laws of employees.
- Handling other tasks as assigned.
- Working Mon-Fri from 8:30 a.m. - 5:30 p.m.
- Male or Female, 30 - 45 years old.
- Bachelor's degree or above, unlimited fields diligent, patient, responsible able to work well under stress.
- More than 5 years of experience in HR Payroll.
- Can use MS Office very well **Can use Pivot Vlookup**.
- Have more than 2 subordinates.
- Interview with results and start work immediately.
- Can communicate well in English.
**Benefits**
- social security
- health insurance
- provident fund
- Bonus based on company performance
- annual holiday
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Relation client Jobs in Thailand !
3