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Technician - Data Center

Samut Prakan, Samut Prakan WESCO

Posted 1 day ago

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Job Description

As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance, troubleshooting and housekeeping.
**Responsibilities:**
+ Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
+ Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
+ Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
+ Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
+ Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
+ Provide hardware support for installations, moves, additions, and changes
+ Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
+ Conduct regular physical and visual inspections of equipment and data center facilities
+ Manage inventory records and perform regular cycle counts to ensure asset accuracy
+ Update documentation for structured cabling and materials during new installations
+ Oversee capacity management in terms of space, power, cooling, and patch panel port availability
+ Understand and follow incident and change management processes
+ Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
+ Perform other duties as assigned
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred
+ Licenses/Certificates/Designations: CCNA and CCNP preferred
+ At least 1 year experience as a Data Center Technician or IT experience in an enterprise Data Center environment with strong knowledge of data center best practices
+ Must be fluent in English
+ Proficiency in troubleshooting and diagnosing server hardware issues from major vendors
+ Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks
+ Good understanding of data cabling and patching
+ Strong organizational and communication skills with the ability to manage multiple competing priorities
+ Ability to respond promptly to issues, provide updates, and escalate when necessary
+ Working hours: On shift rotation, must be willing to work nights or overnight hours, with days off.
**ตำแหน่งงาน: ช่างเทคนิคศูนย์ข้อมูล (Technician - Data Center)**
ในฐานะช่างเทคนิคศูนย์ข้อมูล คุณจะต้องรับผิดชอบในการปฏิบัติงานที่ได้รับมอบหมายในศูนย์ข้อมูลอย่างมีประสิทธิภาพ ซึ่งรวมถึงการตั้งค่าเซิร์ฟเวอร์และอุปกรณ์เครือข่าย การบำรุงรักษา การแก้ไขปัญหา และการดูแลความเรียบร้อยทั่วไป
ความรับผิดชอบ
+ ดำเนินการตรวจสอบอุปกรณ์เซิร์ฟเวอร์และสตอเรจในศูนย์ข้อมูลรายสัปดาห์ เพื่อตรวจจับปัญหาฮาร์ดแวร์และการเชื่อมต่อเครือข่าย รวบรวมและวิเคราะห์ข้อมูล ipmi-sel และบันทึกการจัดการแพลตฟอร์มเฉพาะของผู้ขาย
+ วินิจฉัยปัญหาการเชื่อมต่อของอุปกรณ์เซิร์ฟเวอร์และสตอเรจ รวมถึงการแก้ไขปัญหาเบื้องต้นเกี่ยวกับตัวรับส่งสัญญาณเครือข่ายและปัญหาความแรงของสัญญาณใยแก้วนำแสง โดยใช้เครื่องมือและขั้นตอนที่กำหนดไว้ในศูนย์ข้อมูล
+ ใช้ข้อมูลการวินิจฉัยที่รวบรวมได้เพื่อประสานงานกับทีมสนับสนุนของผู้ขาย (เช่น HPE, Dell, IX) โดยการเปิดเคสสนับสนุนและติดตามการแก้ไขฮาร์ดแวร์และการตรวจสอบตามที่ร้องขอ
+ ทำงานร่วมกับทีมปฏิบัติการศูนย์ข้อมูลเพื่อจัดการด้านการขนส่งของกระบวนการซ่อมและแก้ไข รวมถึงการนำทางผู้รับเหมาของผู้ขายเพื่อซ่อมแซม และตรวจสอบให้แน่ใจว่าเป็นไปตามแนวทางการปฏิบัติงานที่กำหนดไว้
+ ดูแลจัดการด้านการขนส่งของกระบวนการส่งคืนวัสดุเพื่อขออนุมัติ (RMA) สำหรับส่วนประกอบต่างๆ เช่น rPDU, สวิตช์เครือข่าย และชิ้นส่วนที่เปลี่ยนได้ ณ พื้นที่ปฏิบัติงาน (PSU, โมดูลพัดลม, โมดูลควบคุม)
+ ให้การสนับสนุนด้านฮาร์ดแวร์สำหรับการติดตั้ง การย้าย การเพิ่ม และการเปลี่ยนแปลง
+ ปลดประจำการอุปกรณ์ไอที เช่น HDD/SSD, เครือข่าย, เซิร์ฟเวอร์, สตอเรจ และอุปกรณ์สำรองข้อมูล
+ ตรวจสอบอุปกรณ์และสิ่งอำนวยความสะดวกในศูนย์ข้อมูลเป็นประจำทั้งทางกายภาพและด้วยสายตา
+ จัดการบันทึกสินค้าคงคลังและดำเนินการนับจำนวนเป็นรอบเพื่อตรวจสอบความถูกต้องของทรัพย์สินเป็นประจำ
+ อัปเดตเอกสารสำหรับสายเคเบิลแบบมีโครงสร้างและวัสดุระหว่างการติดตั้งใหม่
+ ดูแลการจัดการความจุในด้านพื้นที่, พลังงาน, ระบบทำความเย็น และความพร้อมของพอร์ตบนแผงต่อสาย (Patch Panel)
+ ทำความเข้าใจและปฏิบัติตามกระบวนการจัดการเหตุการณ์และการเปลี่ยนแปลง
+ ส่งรายงานประจำเกี่ยวกับการย้าย การเปลี่ยนแปลง คำขอการสนับสนุน และกิจกรรมอื่นๆ เพื่อรักษาความพยายามในการปรับปรุงอย่างต่อเนื่อง
+ ปฏิบัติหน้าที่อื่น ๆ ตามที่ได้รับมอบหมาย
คุณสมบัติ
+ วุฒิการศึกษาระดับมัธยมปลายหรือเทียบเท่า หรือมีประสบการณ์จากการฝึกอบรมระหว่างปฏิบัติงานแทนวุฒิการศึกษาระดับมัธยมปลายได้
+ มีวุฒิการศึกษาปริญญาตรี - ธุรกิจไอที หรือสาขาที่เกี่ยวข้องจะได้รับการพิจารณาเป็นพิเศษ
+ มีใบอนุญาต/ใบรับรอง/การแต่งตั้ง: CCNA และ CCNP จะได้รับการพิจารณาเป็นพิเศษ
+ มีประสบการณ์อย่างน้อย 1 ปีในตำแหน่งช่างเทคนิคศูนย์ข้อมูล หรือมีประสบการณ์ด้านไอทีในสภาพแวดล้อมศูนย์ข้อมูลระดับองค์กร และมีความรู้ความเข้าใจอย่างลึกซึ้งเกี่ยวกับแนวทางปฏิบัติที่ดีที่สุดของศูนย์ข้อมูล
+ ต้องมีความเชี่ยวชาญในภาษาอังกฤษ
+ มีความสามารถในการแก้ไขปัญหาฮาร์ดแวร์เซิร์ฟเวอร์จากผู้ขายรายใหญ่
+ มีประสบการณ์ในการแก้ไขปัญหาการเชื่อมต่อเครือข่าย Ethernet รวมถึง RJ45 copper uplinks และ LC/MPO fiber uplinks
+ มีความเข้าใจที่ดีเกี่ยวกับสายเคเบิลและระบบการเชื่อมต่อข้อมูล
+ มีทักษะการจัดการองค์กรและการสื่อสารที่ดี พร้อมความสามารถในการจัดการหลายงานที่มีความสำคัญแตกต่างกันไป
+ มีความสามารถในการตอบสนองต่อปัญหาได้อย่างรวดเร็ว ให้ข้อมูลอัปเดต และยกระดับปัญหาเมื่อจำเป็น
+ เวลาทำงาน: เมื่อต้องสลับกะ จะต้องเต็มใจทำงานกะกลางคืนหรือกะกลางคืน และมีวันหยุด
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
This advertiser has chosen not to accept applicants from your region.

Associate Technician - Field Services

Samut Prakan, Samut Prakan WESCO

Posted 1 day ago

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Job Description

This is an Asset Management Specialist role, where you will be responsible for managing the computer assets and peripherals in the warehouse or distribution center of the data center.
**Responsibilities:**
+ Receiving, processing, and unpacking goods, signing for packages, preparing computer kits for distribution, updating inventory records, counting boxes, and reporting on basic troubleshooting of defective goods.
+ Uses and operates manual and electronic documents, files, and records (shipping accounts, bar-coding, inventory, monthly inventory reporting, electronic delivery logs, incoming shipments, etc.) to properly document activities, and provide material and reliable resources information.
+ Utilizes asset management tools such as bar code scanners to perform inventories.
+ Provides outstanding customer service by maintaining attention to detail, completing assigned work in a timely manner, and maintaining an efficient and effective work environment.
+ Performs other related duties as assigned to ensure the efficient and effective functioning of the Asset Management Team.
+ Maintains a detailed and accurate log of all items shipped, received, or moved within the area of responsibility.
+ Receive server related goods at the datacenter and responsible to create layout and coordinate the mountings of servers to racks.
**Qualifications:**
+ High School Diploma or Equivalent required, Bachelor's Degree preferred.
+ At least 1 year of experience in data center or warehouse logistics.
+ Must be fluent in English
+ Good communication and customer centric attitude.
บทบาทนี้คือผู้เชี่ยวชาญด้านการจัดการทรัพย์สินโดยคุณจะต้องรับผิดชอบในการจัดการทรัพย์สินที่เป็นคอมพิวเตอร์และอุปกรณ์ต่อพ่วงในคลังสินค้าหรือศูนย์กระจายสินค้าของศูนย์ข้อมูล
ความรับผิดชอบ:
+ รับสินค้า, ดำเนินการและแกะหีบห่อ, เซ็นรับพัสดุ, จัดเตรียมชุดคอมพิวเตอร์เพื่อการกระจาย, อัปเดตบันทึกสินค้าคงคลัง, นับกล่องและรายงานการแก้ไขปัญหาเบื้องต้นเกี่ยวกับสินค้าที่มีข้อบกพร่อง
+ ใช้และดำเนินการกับเอกสาร, ไฟล์และบันทึกทั้งแบบแมนนวลและอิเล็กทรอนิกส์ (บัญชีการจัดส่ง, บาร์โค้ด, สินค้าคงคลัง, รายงานสินค้าคงคลังรายเดือน, บันทึกการจัดส่งแบบอิเล็กทรอนิกส์, การจัดส่งขาเข้าฯลฯ) เพื่อจัดทำเอกสารกิจกรรมอย่างถูกต้องและให้ข้อมูลทรัพยากรที่สำคัญและเชื่อถือได้
+ ใช้อุปกรณ์จัดการทรัพย์สินเช่นเครื่องสแกนบาร์โค้ดเพื่อทำการนับสินค้าคงคลัง
+ ให้บริการลูกค้าที่ยอดเยี่ยมโดยใส่ใจในรายละเอียด, ทำงานที่ได้รับมอบหมายให้เสร็จทันเวลาและรักษาสภาพแวดล้อมการทำงานที่มีประสิทธิภาพและประสิทธิผล
+ ปฏิบัติหน้าที่อื่นๆที่เกี่ยวข้องตามที่ได้รับมอบหมายเพื่อให้แน่ใจว่าทีมจัดการทรัพย์สินทำงานได้อย่างมีประสิทธิภาพและประสิทธิผล
+ จัดทำบันทึกรายละเอียดและถูกต้องของสินค้าทั้งหมดที่จัดส่ง, ได้รับหรือย้ายภายในพื้นที่ที่รับผิดชอบ
+ รับสินค้าที่เกี่ยวข้องกับเซิร์ฟเวอร์ที่ศูนย์ข้อมูลและรับผิดชอบในการสร้างผังและประสานงานการติดตั้งเซิร์ฟเวอร์เข้ากับแร็ค
คุณสมบัติ:
+ วุฒิการศึกษาระดับมัธยมปลายหรือเทียบเท่าเป็นสิ่งจำเป็น, ระดับปริญญาตรีจะได้รับการพิจารณาเป็นพิเศษ
+ มีประสบการณ์อย่างน้อย 1 ปีในศูนย์ข้อมูลหรือโลจิสติกส์คลังสินค้า
+ ต้องมีความคล่องแคล่วในการใช้ภาษาอังกฤษ
+ มีทักษะในการสื่อสารที่ดีและมีทัศนคติที่มุ่งเน้นลูกค้าเป็นศูนย์กลาง
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
This advertiser has chosen not to accept applicants from your region.

Manager - Warehouse

Bang Na WESCO

Posted 1 day ago

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Job Description

As the Manager - Warehouse, you will be responsible for managing and developing a team while driving change and operational efficiency. You will stablish strong communications with the team and drive operational efficiency through employee engagement and process improvement.
**Responsibilities:**
+ Manage a fast paced, hands-on environment.
+ Lead a team of operations associates to ensure best in class customer service is delivered daily.
+ Select, coach, counsel, and develop a team of warehouse associates, including a team lead.
+ Align with sales to anticipate operational demands, build trust in operational ability, and provide exceptional service to our customers.
+ Serve as a liaison and build meaningful relationships with; Leadership peers, sales teams, customer service, transportation, facilities, finance, audit teams, corporate quality and other Anixter teams.
+ Design and implement new procedures, prepares cost projections, lead maintenance activities and analyze site performance.
+ Monitors workflow, work completed, error rates and related metrics and adjusts accordingly.
+ Direct and oversee programs to ensure safety of all associates, equipment and property. Ensure compliance with all company, customer and government/regulatory requirements.
+ Monitor and develop staffing plans to ensure proper staffing levels -- manages labor costs, overtime and retention.
**Qualifications:**
+ High school diploma or equivalent required
+ 1+ years required, 5 years preferred, of supervision in warehouse environment
+ 1+ years required, 5 years preferred, of supervision with inventory control and cycle counting
+ Extensive experience leading full cycle warehouse activities
+ Experienced engagement with handling materials
+ Ability to interface effectively with warehouse team members, other departments, customers, sales teams and vendors
+ Ability to foster a cooperative work environment, set clear expectations, and hold people accountable
+ Experience identifying development opportunities and leading change initiatives
+ Knowledge of inventory management practices, warehouse and distribution best practices, quality management systems and facility maintenance programs
+ Excellent computer skills and warehouse management system experience required
+ Strong communicator, self-directed, motivated and goal oriented
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
This advertiser has chosen not to accept applicants from your region.

Supervisor - Operations

Bang Na WESCO

Posted 1 day ago

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Job Description

As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures.
**Responsibilities:**
+ Coordinate employee work assignments to achieve inbound and outbound service requirements
+ Direct achievement of performance objectives related to productivity, quality, service, and safety
+ Monitor workflow, work completed, error rates and related metrics and takes corrective action
+ Ensure procedures are observed, implemented, and enforced
+ Confirm quality and inspection process is accurate and excess costs are eliminated
+ Ensure safe working environment and follows safety regulations
+ Maintain accurate time, attendance, and performance management records
+ Maintain positive employee relations and morale
+ Recommend performance management actions
+ Assist in developing and documenting warehouse processes
+ Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
+ Process returned merchandise
+ Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
+ Develop and implements training certification programs and ensures warehouse employees receive training
**Qualifications:**
+ High School Degree or Equivalent required
+ Fork Lift Certification preferred
+ 3 years warehouse and distribution operations experience
+ 1 year experience leading warehouse associates
+ Ability to operate a forklift or have the ability to obtain a forklift certification
+ Strong knowledge of inventory control processes
+ Knowledge of electrical, construction or mechanical products
+ Strong communication and interpersonal skills
+ Strong time management skills
+ Basic computer skills
+ Attention to detail
+ Ability to learn and use business planning systems
+ Resolve problems in a timely manner under stressful situations
+ Comfortable working in a team environment
+ Ability to operate hand and power tools and equipment
+ Ability to anticipate and prepare for customer needs
**Physical Expectations:**
+ Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
+ Work may require excessive bending or stooping.
+ Employee required to climb ladders.
+ Employee required to use hand tools.
+ Employee uses heavy machinery (e.g., forklift, etc.).
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
This advertiser has chosen not to accept applicants from your region.

Coordinator - Facilities

Samut Prakan, Samut Prakan WESCO

Posted 1 day ago

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Job Description

As the Coordinator - Facilities, you will maintain the efficient and smooth operation of a physical jobsite. You will ensure safety standards are followed throughout the facility. You will be responsible for building maintenance, equipment functionality, and maintaining an inventory of supplies.
**Responsibilities:**
+ Conduct facility walk-throughs to identify safety concerns and post notices.
+ Maintains physical space, ensuring a safe, clean and functional environment.
+ Receives, manages and processes work order requests; ensures problems are resolved quickly.
+ Acts as liaison between employees and any outside contractors needed to resolve specialized problems.
+ Implements preventive maintenance schedules for buildings and equipment.
+ Participates in the Emergency Preparedness Planning team.
+ Applies and assists with applications for required environmental permits.
+ Performs other related duties as assigned.
**Qualifications:**
+ High School Degree or Equivalent - Previous on-the-job training experience in lieu of high school degree considered
+ CPR Certification Preferred
+ 2-3 years experience in facilities, building management, customer service, etc.
+ Proficiency in Word, Excel and all Microsoft office suite items
+ Good communication skills both written and verbal
+ Fast learner with ability to take notes and refer to them as needed
+ Basic understanding of building systems, HVAC, Lighting, etc.
+ Good interpersonal skills; works well with all personality types
+ Organizational skills and ability to multi-task
+ Self-motivated to work independently or within a team as needed
+ Ability to prioritize and complete tasks within a deadline
**Physical Expectations:**
+ Work may require excessive bending or stooping.
+ Employee required to walk long distances repeatedly throughout the day.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
This advertiser has chosen not to accept applicants from your region.

Bellman - Jubilee Prestige Hotel Ratchadapisek

Bangkok, Bangkok Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Jubilee Prestige Hotel Ratchadapisek, 204 Ratchadapisek Road Huai Khwang, Bangkok, NO STATE, Thailand, 10310VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Assist Concierge and Front Office staff with guest requests and services, as needed.
Serve as a departmental role model, and assist management in training, motivating and coaching employees. Communicate with guests, other employees, or departments to ensure guest needs are met. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearances are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Chief Steward - Jubilee Prestige Hotel Ratchadapisek

Bangkok, Bangkok Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Jubilee Prestige Hotel Ratchadapisek, 204 Ratchadapisek Road Huai Khwang, Bangkok, NO STATE, Thailand, 10310VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.
OR
- 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Schedules events, programs, and activities, as well as the work of others.
- Monitors the inflow of ordered materials and the maintenance of current materials.
- Conducts china, glass and silver inventories.
- Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
- Investigates reports and follows-up on employee accidents.
- Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).
- Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.
- Enforces proper cleaning routines for serviceware, equipment, floors, etc.
- Enforces proper use and cleaning of all dish room machinery.
- Ensures all food holding and transport equipment is in working order.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
**Leading Kitchen Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures and maintains the productivity level of employees.
- Serves as a role model to demonstrate appropriate behaviors.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Celebrates successes by publicly recognizing the contributions of team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Communicates performance expectations in accordance with job descriptions for each position.
- Establishes and maintains open, collaborative relationships with employees.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Strives to improve service performance.
- Solicits employee feedback.
- Understands the impact of department's operation on the overall property financial goals and objectives.
**Ensuring Exceptional Customer Service**
- Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.
- Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Managing and Conducting** **Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Recruits, interviews, selects, hires, and promotes employees in the organization.
- Trains employees in safety procedures.
- Provides feedback to individuals based on observation of service behaviors.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Ensures property policies are administered fairly and consistently.
- Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.
- Participates in employee progressive discipline procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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Training Coordinator - Jubilee Prestige Hotel Ratchadapisek

Bangkok, Bangkok Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** Jubilee Prestige Hotel Ratchadapisek, 204 Ratchadapisek Road Huai Khwang, Bangkok, NO STATE, Thailand, 10310VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Verify training and development activities are linked to the organization's mission and vision. Assist with development and learning delivery of brand and service-related topics. Support planning and execution of key learning delivery and leadership development activities. Facilitate specified on-property training, including core required training and brand training for hourly associates, supervisors, and leaders. Maintain knowledge on brand and leadership development tools and resources. Assist leaders with their resources and development as requested/appropriate.
Monitor compliance of required training, including training programs for new hires and brand training initiatives. Work directly with human resources and operations leaders to support compliance for all required training. Understand and utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel's training needs. Participate fully in the Field Trainer Network and partner with the continent learning organization to verify that updated programs and processes are pulled through for the hotel. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes).
Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by management.
PREFERRED QUALIFICATIONS
Education: High School diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: Supervisory experience is preferred.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Director of Finance - Jubilee Prestige Hotel Ratchadapisek

Bangkok, Bangkok Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Finance & Accounting
**Location** Jubilee Prestige Hotel Ratchadapisek, 204 Ratchadapisek Road Huai Khwang, Bangkok, NO STATE, Thailand, 10310VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
The proposed 22-story JW Marriott Hotel Bangkok Ratchadapisek, featuring 386 guest rooms and suites, originally opened in 1999 as Swissotel Bangkok Ratchada. The hotel last underwent a renovation in 2014, with minor refurbishments carried out annually. It is part of a mixed-use complex that includes the 25-story Le Concorde office tower and retail spaces. Currently, Marriott International will take over the hotel's operation under a white-label agreement in 2025, with the reflagging to JW Marriott Hotel Bangkok Ratchadapisek scheduled for Q1 2028. Majority of renovation will take place during the white-label phase and remaining to be fully completed by 2030.
The hotel is situated at 204 Rachadapisek Road in the Huai Khwang district, northeast of Bangkok's city center. This area is recognized for its residential and commercial character. It boasts good accessibility and visibility from Rachadapisek Road, with direct access to Huai Khwang Station along the MRT Blue Line. Conveniently located approximately 18 KM and 28 KM from Don Mueang Airport and Suvarnabhumi Airport, respectively.
**JOB SUMMARY**
Functions as the property's strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.
**CANDIDATE PROFILE**
**Education and Experience**
- 4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.
OR
- Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.
**CORE WORK ACTIVITIES**
**Engaging in Strategic Planning and Decision Making**
- Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
- Analyzes information, forecasts sales against expenses and creates annual budget plans.
- Compiles information, analyzes and monitors actual sales against projected sales.
- Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Thinks creatively and practically to develop, execute and implement new business plans
- Creates the annual operating budget for the property.
- Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.
- Implements a system of appropriate controls to manage business risks.
- Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.
- Analyzes financial data and market trends.
- Leads the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction.
- Provides on going analytical support by monitoring the operating department's actual and projected sales.
- Produces accurate forecasts that enable operations to react to changes in the business.
**Leading Finance Teams**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.
- Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.
- Oversees internal, external and regulatory audit processes.
- Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.
- Conducts annual performance appraisals with direct reports according to standard operating procedures.
**Anticipating and Delivering on the Needs of Key Stakeholders**
- Attends meetings and communicating with the owners, understanding the priorities and strategic focus.
- Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
- Advises the GM and executive committee on existing and evolving operating/financial issues.
- Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.
- Demonstrates an understanding of cash flow and owner priorities.
- Manages communication with owners in an effective manner.
- Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements.
- Facilitates critique meetings to review information with management team.
**Developing and Maintaining Finance Goals**
- Ensures Profits and Losses are documented accurately.
- Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Develops and supports achievement of performance goals, budget goals, team goals, etc.
- Improves profit growth in operating departments.
- Reviews audit issues to ensure accuracy.
- Monitor the purchasing process as applicable.
**Managing Projects and Policies**
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures.
- Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).
- Ensures compliance with management contract and reporting requirements.
- Ensures compliance with standard and local operating procedures.
- Ensures compliance with standard operating procedures.
**Managing and Conducting Human Resource Activities**
- Ensures team members are cross-trained to support successful daily operations.
- Ensures property policies are administered fairly and consistently.
- Ensures new hires participate in the department's orientation program.
- Ensures new hires receive the appropriate new hire training to successfully perform their job.
- Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.
- Conduct performance review process for employees.
- Participates in hiring activities as appropriate.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Executive Chinese Chef - Jubilee Prestige Hotel Ratchadapisek

Bangkok, Bangkok Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Jubilee Prestige Hotel Ratchadapisek, 204 Ratchadapisek Road Huai Khwang, Bangkok, NO STATE, Thailand, 10310VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Exhibits culinary talents in Chinese cuisine by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED;8 years experience in the culinary, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 6 years experience in the culinary, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Chinese Cuisine Kitchen Operations for Property**
- Leads kitchen management team.
- Provides direction for all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Ensures property policies are administered fairly and consistently.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
- Demonstrate new cooking techniques and equipment to staff.
**Setting and Maintaining Goals for Culinary Function and Activities**
- Develops and implements guidelines and control procedures for purchasing and receiving areas.
- Establishes goals including performance goals, budget goals, team goals, etc.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Manages department controllable expenses including food cost, supplies, uniforms and equipment.
- Participates in the budgeting process for areas of responsibility.
- Knows and implements the brand's safety standards.
**Ensuring Culinary Standards and Responsibilities are Met**
- Provides direction for menu development.
- Monitors the quality of raw and cooked food products to ensure that standards are met.
- Determines how food should be presented, and create decorative food displays.
- Recognizes superior quality products, presentations and flavor.
- Ensures compliance with food handling and sanitation standards.
- Follows proper handling and right temperature of all food products.
- Ensures employees maintain required food handling and sanitation certifications.
- Maintains purchasing, receiving and food storage standards.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
**Ensuring Exceptional Customer Service**
- Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Ensures employees are treated fairly and equitably.
- Trains kitchen employees on the fundamentals of good cooking and excellent plate presentations.
- Administers the performance appraisal process for direct report managers.
- Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
- Observes service behaviors of employees and provides feedback to individuals and or managers.
- Manages employee progressive discipline procedures for areas of responsibility.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
**Additional Responsibilities**
- Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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