15 Account Coordinator jobs in Thailand

Job Description
Key role & Responsibility

• Valuation and Targeting ensure effective targeting of high value customers
• Sales Planning achieve sales, activity and field promotion objectives.
• Promotion Cycle Management ensure effective execution in alignment with the promotional strategy at territory level
• Formulary Listing ensure formulary listing success of company products
• Customer Focused Selling shape customer behaviors
• Territory Management maximize effectiveness and efficiency of call activities.
• Other Customer Contacts capitalize on other customer contacts effectively to influence physicians' perception and prescribing behavior
• Field Visit Management develop skills required for customer focused selling
• Tracking and Responding to Results achieve territory objectives and respond promptly to changes in the market
• Talent Management enhance personal skill development to deliver strategic and operational performance.

Qualifications

• Bachelor's in Veterinary Science or Veterinary Medicine
• Preferable at least 3 years' experience of Sales. Companion business would be a plus.
• Be able to travel, country work, after hours and occasional weekend work.
• Emphasis on Customer Focus and Sales Planning
• Understanding of animal health pharmaceutical industry and local competitor information.

Required Skills
Account Management, Account Management, Adaptability, Communication, Customer Experience Management, Customer Relationship Management (CRM), Customer Value Management, Inbound Phone Sales, Industry Knowledge, Interpersonal Relationships, Lead Generation, Management Process, Market Analysis, Marketing Strategies, Medical Sales, Operational Excellence, Organizational Performance Management, Product Knowledge, Promotional Strategies, Promotion Development, Promotions Management, Sales Forecasting, Sales Goal Achievement, Sales Presentations, Sales Reporting {+ 5 more}

Preferred Skills
Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
11/1/2025

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R

Type of employment: Full time

Salary: 25, ,000 (upon experience), with performance-based monthly commission after passing probation

Location: Bangkok, Thailand

Working Hours: Monday - Friday, hours, 100% onsite (Near BTS Phrom Phong)

Require all applicants to pass 1-week on-site training at office, before signing employment contract.

All applications will be treated with strict confidentiality.

The Role:

We are looking for proactive and relationship-driven professionals to join our Client Relations team and provide high quality of client service to clients through various channels, including calls, emails, and follow-ups. This is a great opportunity to be part of a fast-paced and dynamic environment where you will support clients, build relationships, and have opportunities to learn and grow.

Responsibilities:

The main responsibilities of the position include:

• Manage daily outbound calls to potential and existing clients from the assigned list, introduce products and services
• Build and maintain strong client relationships through clear and professional communication
• Identify client needs, provide tailored solutions, and manage objections professionally
• Report daily call activities, client cases, and progress updates to the team in a clear and timely manner
• Collaborate with internal teams to ensure smooth follow-ups and customer satisfaction
• Stay updated on the latest products, promotions, and terms, and communicate them clearly to clients
• Ensure compliance with the company's legal guidelines and compliance procedures
• Provide feedback and suggestions for system or process improvements
• Collaborate with the Client Relations team and other departments to support business development and customer satisfaction
• Contribute to team performance by consistently achieving individual and collective targets
• Support client registration or other service responsibilities at company events, if assigned

Requirements:

• Degree in any business-related field
• Background in sales/tele-sales experience will be considered an advantage
• Strong communication and interpersonal skills, with confidence in phone-based interactions
• Client handling experience in the financial services sector will be considered an advantage
• Excellent oral and written skills in English
• Critical thinking and problem-solving abilities to handle client needs and objections
• Good reporting skills with attention to detail, ensuring timely updates on daily activities
• Goal-oriented, proactive, and able to work under pressure to meet sales targets
• Strong computer literacy

Recruitment Process:

• HR Screen
• Interview with Line Manager(s)

• 1-week Training at Our Office with assessment on the last day of training

• After passing the training, Employment Contract will be signed.

• If fail the assessment, training compensation will be given via cheque.

Benefits:

• Attractive salary package with annual performance-based monthly commission
• Laptop provided
• Social Security
• Group Insurance after 6 months of employment.
• Annual Health Check Up.
• 90-day Probationary Period
• Annual Performance Review with 1-1 Feedback
• Professional Development and Training Opportunities
• Quarterly Team Activities and Annual Company Activity
• Daily Breakfast and Friday Snacks
• International Working Environment

The Client Relations Coordinator is responsible for managing all client communications and online interactions for PUREink Tattoo Studio & Art. This role ensures that every client receives fast, clear, and professional responses across digital channels, while maintaining the studio's premium brand.

During the first month, the coordinator will work in-studio in Bangkok to understand operations, artists, and workflows. After training, the role transitions to an online/remote position with flexible hours.

Client Communication (Online)

• Handle all inquiries via Instagram, Facebook, whatsapp, Email, and website chat.
• Provide price ranges, explain booking process, and guide clients through consultation steps.
• Manage follow-ups with clients to confirm bookings and deposits.
• Deliver excellent online customer service, reflecting PUREink's premium reputation.

Booking & Scheduling

• Manage digital calendar for all artists and coordinate with in-studio manager.
• Confirm deposits, track payments, and update booking sheets.
• Send reminders and confirmations to reduce cancellations/no-shows.

Client Experience

• Assist new clients by explaining aftercare instructions digitally (messages, email, PDFs).
• Collect Google reviews and feedback after appointments.
• Handle online reputation management (reply to reviews/comments professionally).

Sales & Upselling (Online)

• Promote available art pieces, prints, and studio merchandise online.
• Suggest tattoo + art bundles to clients via chat.
• Monitor client interests and share sales opportunities with management.

• Excellent written communication in English (and Thai preferred).
• Strong experience in online customer service or social media client handling.
• Organized and reliable in managing schedules and digital records.
• Professional, patient, and skilled at handling international clients.
• Comfortable with Google Workspace, online scheduling tools, and social platforms.
• Sales-driven mindset (able to upsell politely).

• Month 1: In-studio (Bangkok) for onboarding and training.
• After Training: Remote (online-based).
• Working hours: Flexible, but must respond promptly to clients during agreed hours.

• Base salary

Type of employment: Full time

Salary: 25, ,000 (upon experience), with performance-based monthly commission after passing probation

Location: Bangkok, Thailand

Working Hours: Monday - Friday, hours, 100% onsite (Near BTS Phrom Phong)

Require all applicants to pass 1-week on-site training at office, before signing employment contract.

All applications will be treated with strict confidentiality.

The Role:

We are looking for passionate and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities.

Responsibilities:

The main responsibilities of the position include:

• Develop and maintain excellent relationships with prospective and existing clients
• Drive client engagement and motivate them to increase service usage, aligning with the company's targets.
• Responsible for activating new client leads or following up with potential clients
• Handle client inquiries and ensure that high level service is provided with company product and services.
• Perform personal clientele analysis and taking actions as required
• Stay abreast of the latest developments, products and marketing promotions and the relevant terms and conditions; and communicate them to the clients
• Ensure compliance with the company's legal guidelines and compliance procedures
• Provide suggestions on system enhancements
• Act in the best interest of the company always, and cooperate with the rest of the Client Relations team to perform business development
• Contribute to the team effort by achieving targeted results
• Cooperate effectively with other departments as necessary
• May require performing client registration responsibility at company's event if assigned.

Requirements:

• Degree in any business-related field
• Background in sales/tele-sales experience will be considered an advantage
• Client handling experience in the financial services sector will be considered an advantage
• Excellent oral and written skills in English
• Reliable, with integrity of character
• Outstanding communication and interpersonal skills
• Dynamic, innovative and target oriented
• Have a growth-oriented mindset.
• Strong computer literacy

Recruitment Process:

• HR Screen
• Interview with Line Manager(s)

• 1-week Training at Our Office with assessment on the last day of training

• After passing the training, Employment Contract will be signed.

• If fail the assessment, training compensation will be given via cheque.

Benefits:

• Attractive salary package with annual performance-based monthly commission
• Laptop provided
• Social Security
• Group Insurance after 6 months of employment.
• Annual Health Check Up.
• 90-day Probationary Period
• Annual Performance Review with 1-1 Feedback
• Professional Development and Training Opportunities
• Quarterly Team Activities and Annual Company Activity
• Daily Breakfast and Friday Snacks
• International Working Environment

Job Description:

Key responsibilities :

• Proactive support role for team: most specifically executive and manager
• Serve as the primary point of contact for Japanese-speaking clients.
• Build and maintain strong relationships with clients to ensure satisfaction and long-term partnerships.
• Understand client needs and provide tailored solutions to meet business objectives.
• Act as a liaison between Japanese clients and Thai internal teams to ensure smooth communication and project execution.
• Facilitate meetings, calls, and written correspondence across languages and cultures.
• Coordinate with internal departments to deliver client requirements.
• Support project management activities and ensure alignment across teams.

Qualifications:

• Bachelor Degree or higher in related field
• 1-2 years of experience in Marketing or Advertising field
• Fluent in Thai, English & Japanese (N1, N2) both spoken and written.
• Online experience and knowledge are benefiting
• Computer literacy in MS Word, Excel, Outlook and PowerPoint
• Knowledge in advertising & marketing Principles.
• Good attitude, enthusiastic, optimistic, hardworking and challenge lover.

As part of our commitment to safeguarding your privacy, please be informed that the required information collected from you, who would like to apply for a position with us, will be limited to what is necessary for the recruitment process. We adhere to strict data protection measures in line with applicable regulations. Any personal data voluntarily provided, which is not essential for the recruitment process, will be promptly deleted or securely destroyed. We may provide you with our confirmation of such deletion or destruction on a case-by-case basis. For more details on how your personal data is handled, please review our privacy notice By proceeding, you acknowledge to the collection and processing of your data as described therein.

Key responsibilities :

• Proactive support role for team: most specifically executive and manager
• Serve as the primary point of contact for Japanese-speaking clients.
• Build and maintain strong relationships with clients to ensure satisfaction and long-term partnerships.
• Understand client needs and provide tailored solutions to meet business objectives.
• Act as a liaison between Japanese clients and Thai internal teams to ensure smooth communication and project execution.
• Facilitate meetings, calls, and written correspondence across languages and cultures.
• Coordinate with internal departments to deliver client requirements.
• Support project management activities and ensure alignment across teams.

Qualifications:

• Bachelor Degree or higher in related field
• 1-2 years of experience in Marketing or Advertising field
• Fluent in Thai, English & Japanese (N1, N2) both spoken and written.
• Online experience and knowledge are benefiting
• Computer literacy in MS Word, Excel, Outlook and PowerPoint
• Knowledge in advertising & marketing Principles.
• Good attitude, enthusiastic, optimistic, hardworking and challenge lover.

As part of our commitment to safeguarding your privacy, please be informed that the required information collected from you, who would like to apply for a position with us, will be limited to what is necessary for the recruitment process. We adhere to strict data protection measures in line with applicable regulations. Any personal data voluntarily provided, which is not essential for the recruitment process, will be promptly deleted or securely destroyed. We may provide you with our confirmation of such deletion or destruction on a case-by-case basis. For more details on how your personal data is handled, please review our privacy notice By proceeding, you acknowledge to the collection and processing of your data as described therein.

Job Description

• Seller Onboarding: Assist with seller onboarding training and SOP walkthroughs.
• SKU and Listing Management: Ensure the quality and accuracy of SKU listings, are aligned with Shopee listing rules.
• Direct Seller Support: Provide day-to-day, hands-on support to sellers to ensure they understand and comply with inbound and replenishment procedures.
• Inbound & Replenishment: Process replenishment requests and monitor seller compliance with inbound procedures.
• Capacity & Operations Monitoring: Assist with warehouse capacity planning and monitor operational Service Level Agreements (SLAs) and Return to Seller (RTS) processes.
• Escalation Resolution: Assist in the timely resolution of seller escalations and inquiries.
• Performance Monitoring: Track and monitor seller performance, collecting data to assist the team in identifying growth opportunities.
• Ad-Hoc Tasks: Support the Team Lead with various tasks, including data analysis and special projects.

Requirement

• Minimum Bachelor's Degree in Business Administration, Supply Chain, Logistics or similar fields. (Fresh Graduate is welcome.)
• 0-3 years of experience as Operations fields
• Solid knowledge and understanding of purchasing processes, policy, and systems
• Great communication, negotiation and interpersonal skills
• Strong problem-solver and detail-oriented
• Proficiency in Microsoft Office suite.
• Proficient in both English and Thai
• Ability to analyze data and make data-driven decisions.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of warehouse management systems is a plus.

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Job Description

• เป็นที่ปรึกษา, สรุปภาวะตลาด (Market Outlook) และให้คำแนะนำจัด Port การลงทุน (Asset Allocation) แก่ลูกค้าและผู้ที่สนใจลงทุนในกองทุนรวมผ่านทางโทรศัพท์ ให้เหมาะสมกับระดับความเสี่ยงที่รับได้
• ให้บริการข้อมูลการลงทุน ผลิตภัณฑ์การลงทุน การใช้บริการผ่านช่องทางอิเล็กทรอนิกส์ (SCB Easy, SCBAM Fund Click) ผ่านทางโทรศัพท์
• ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ไขปัญหาให้ลูกค้า สาขาของธนาคาร และตัวแทนขายอื่น ผ่านทางโทรศัพท์ และทาง Electronic Channel ) รวมถึงช่องทางอื่นที่จะพัฒนาเพิ่มเติมในอนาคต
• ตรวจสอบการให้ข้อมูลเกี่ยวกับกองทุนของตัวแทนขายและตัวแทนขายอิสระ (IIP)
• บริการเปลี่ยนแปลงข้อมูลทางโทรศัพท์
• รวบรวมข้อคิดเห็นและข้อเสนอแนะของลูกค้าที่ได้รับผ่านช่องทางต่าง ๆ และนำเสนอแก่หน่วยงานี่เกี่ยวข้องทราบ เพื่อพัฒนาผลิตภัณฑ์และการให้บริการ
• จัดทำรายงาน เช่น ข้อมูลสถิติการให้บริการต่างๆ ของหน่วยงาน และนำเสนอ In bound call การให้บริการเรื่องต่างๆ ของฝ่าย

Qualification:

• ปริญญาตรี สาขา บริหารธุรกิจ / การเงิน/ เศรษฐศาสตร์ / หรือสาขาอื่น ๆ ที่เกี่ยวข้อง
• มี IC หรือมี IP License
• มีประสบการณ์ทำงานด้านกองทุนรวมจะพิจารณาเป็นพิเศษ
• มี Service Mind มีใจรักงานด้านบริการ และมองโลกในแง่ดี
• มีมนุษยสัมพันธ์ดี สามารถติดต่อประสานงานและร่วมงานกับผู้อื่นได้เป็นอย่างดี
• มีไหวพริบดี สามารถแก้ปัญหาต่าง ๆ ที่เกี่ยวข้องในงานได้
• มีความคิดสร้างสรรค์ และสามารถจัดลำดับวางแผนงานได้ดี
• สามารถทำงานพร้อมกันได้หลายอย่างในขณะเดียวกัน (Multi-tasking Skills)
• ใช้โปรแกรม MS Office ได้ดี
• ใช้ภาษาอังกฤษได้ดี

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.

About the Team:

FBS Account Management Specialist is a key support role dedicated to the day-to-day operational success and satisfaction of our sellers.

This position involves managing critical operational tasks, including inventory quality control, SKU compliance monitoring, and performance reporting. The ideal candidate is a detail-oriented and proactive individual who will assist in maintaining seamless seller operations and contribute to a high level of seller and buyer satisfaction on our platform.

Job Description:

• SKU and Listing Management: Ensure the quality and accuracy of SKU listings, are aligned with Shopee listing rules.
• Inbound & Replenishment: Process replenishment requests and monitor seller compliance with inbound procedures.
• Operational Updates: Manage inbound and ASN (Advance Shipping Notice) updates to ensure efficient processing of shipments.
• Capacity & Operations Monitoring: Assist with warehouse capacity planning and monitor operational Service Level Agreements (SLAs) and Return to Seller (RTS) processes.
• Seller & SKU Retention: Actively support efforts in seller and SKU churn prevention.
• Customer Satisfaction: Manage and address issues to ensure high levels of seller and buyer satisfaction.
• Escalation Resolution: Assist in the timely resolution of seller escalations and inquiries.
• Performance Reporting: Prepare and deliver quarterly or monthly performance reports to sellers.

Requirements:

• Minimum Bachelor's Degree in Business Administration, Supply Chain, Logistics or similar fields.

• 3 years of experience as Operations fields or above

  
  
• Solid knowledge and understanding of purchasing processes, policy, and systems
• Great communication, negotiation and interpersonal skills
• Strong problem-solver and detail-oriented
• Proficiency in Microsoft Office suite.
• Proficient in both English and Thai
• Ability to analyze data and make data-driven decisions.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of warehouse management systems is a plus.