28 Banking jobs in Thailand
Head of Delivery (?Banking & FSI)
Posted 3 days ago
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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Key responsibilities:**
+ Define and execute the overall delivery strategy for Finance & Banking projects.
+ Lead cross-functional teams to ensure timely, high-quality delivery of client solutions.
+ Establish governance frameworks, processes, and best practices across delivery operations.
+ Oversee the end-to-end delivery of complex digital transformation, banking platforms, and core system integration projects.
+ Ensure adherence to budget, timelines, compliance standards, and regulatory requirements
+ Drive excellence in delivery management, risk mitigation, and issue resolution.
+ Act as the primary delivery partner for senior client stakeholders, building trust and long-term relationships.
+ Collaborate with business, technology, and operations leaders to align delivery with client objectives.
+ Manage escalations and ensure customer satisfaction through proactive communication and solutioning.
+ Build, mentor, and manage delivery teams with a focus on high performance and continuous improvement.
+ Develop talent and create succession pipelines for leadership roles within the delivery function.
+ Foster a culture of accountability, collaboration, and innovation.
+ Monitor and report on delivery metrics (KPIs, SLAs, financials).
+ Optimize resource allocation and delivery models (onsite, offshore, hybrid).
+ Drive continuous improvement initiatives to enhance productivity, quality, and cost efficiency.
**Qualifications:**
+ Bachelor's or master's degree in business, Computer Science, Finance, or related field.
+ 15+ years of experience in IT delivery management, consulting, or program leadership, with at least 7 years in Finance & Banking.
+ Proven track record of leading large-scale digital transformation programs in core banking, payments, regulatory compliance, or financial platforms.
+ Strong knowledge of financial services industry standards, processes, and regulatory frameworks.
+ Experience working with Agile, DevOps, and modern delivery methodologies.
+ Exceptional leadership, communication, and stakeholder management skills.
+ Ability to manage P&L, budgets, and large delivery organizations.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Project Manager - Digital Transformation Banking
Posted today
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- Work with cross-functional team members to assess feasibility of project scope & IT Business Leaders and develop detailed project timelines to ensure that there is sufficient flexibility and contingency in the plan to respond to unanticipated difficulties.
- Identify, monitor, communicate and resolve issues, scope changes, budget variances or other FPO hurdles that may arise during the project execution.
- Interface with regional and/or worldwide cross functional teams to obtain project relevant information.
- Ensure compliance against governance as required.
- Ensure project has the right resources and plan (following agile methodologies including managing dependencies)
- Prepare and present project progress reports & presentations as required.
Qualification
- 10+ years of experience in large and complex B2C digital platform delivery or Project management, preferably within the Banking / Financial or IT sector
- Familiarity or direct experience with modern project delivery toolkits (e.g., Atlassian toolchain like Jira, Confluence)
- Previous experience managing a similar project with a large Thai organization is essential
- Familiarity with delivery new digital platform within FS or Banking in Thailand is a big plus
- Good command of English and Thai - Written and Spoken is essential
Customer Service
Posted today
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Yindii is looking for an energetic Operation & Customer Service Manager with good communication skills to join a growing startup fighting for a better planet. You’ll be handling daily delivery operations, taking care of our customers and accompanying our store partners.
**Responsibilities**:
- You are responsible that food is delivered safely from our partner stores to our customers
- Coordinate with the stores : Follow up daily orders, ensure that store partners are preparing orders etc.
- Follow up pickup & deliveries through partner tools like Lalamove
- Support customer’s satisfaction through telephone or online chat tools to answer questions, problems
**Requirements**:
- Degree or higher in customer service, tourism, marketing, communication or any related field
- 2+ year experience in Sales, Customer Service, Telemarketing or Customer facing position
- Good coordination skills, communication skills, strong presentation and service mind, planning and problem solving skills.
- Good computer skills, especially in Microsoft office. You are used to working remotely from a computer and interact with customers over phone & chat
- English & Thai (Speak, read & write) is a must
**Benefits**
- full-time
- Bangkok-based, remote work accepted up to 80%
- Work on solving real-world problems & making customers happy
- Work closely with the CEO who has over 10 years of experience in the field
- FREE credits to spend on the App to get premium food
**Salary**: ฿20,000.00 - ฿28,000.00 per month
COVID-19 considerations:
Daily cleaning of all surface
Weekly ATK test
Work-from-Home 4 days per week
Ability to commute/relocate:
- คลองเตย, กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- customer service: 2 years (preferred)
**Language**:
- Thai (required)
- English (required)
Local Talent Development Program, 12 Months Bank Contractor, Global Corporate Banking, Thailand

Posted 24 days ago
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Bangkok, Thailand
**To proceed with your application, you must be at least 18 years of age.**
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**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**South-East Asia Local Talent Development Program (LTDP):**
Bank of America is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business.
The LTDP program focuses on hiring diverse and local talent in the SEA countries. This program has helped us:
+ Attract graduates and junior talent into the local workforce,
+ Create opportunities for overseas graduates/junior talent wanting to return to their home country and contribute to the local economy and develop resources for the local banking environment.
+ It also gives an opportunity to work and gain experience in the "World's Best Bank" and "Asia's best bank for Corporate Social Responsibility" - all recent awards by Euromoney
**Key Responsibilities**
+ This role is focused in analytics for the Sales Performance unit.
+ Under the direction of manager, responsibilities include:
+ Producing complex revenue reports
+ General project and business planning locally and regionally
+ Supporting existing client's regular banking transactions
+ Understanding various banking products and services to support cross selling
+ Engagement with clients to pitch their banking requirements (prepare pitching presentation material)
+ Regular call reports submission
+ Recognize current financial industry competitive landscape
**Key Requirements**
+ Background in Mathematics, Accounting, Finance or Marketing preferred.
+ Minimum 1 - 3 years analytics work experience in Marketing, Accounting or Finance.
+ Critical skills and success factors include:
+ Advanced spreadsheet background
+ Financial analysis
+ Strong organizational skills
+ Project management orientation
+ Strong skill set within Excel and Power Point presentation
+ Strong written and verbal communication skills
+ Self-starter needing minimal direction
+ The ability to interact with associates at all levels
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Customer Service Executive
Posted today
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Job Description
**Position Type** FT Permanent
**Recruiter **#LI-CST1
**Posting Type** LI
**About Kerry**:
A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a career with Kerry is something you can feel good about.
**About the role**:
As an export specialist, you will handle all export shipping documents for overseas customers, including issuing of invoice, P/L, dealing with freight forwarding and shipping agent. Checking export forms, arrange Health certificate, Phyto Certificate, Shipping certificate as required by customs.
To arrange booking shipment on time as per request date without delay, ensuring all export process and document are courier within stipulated time frame, issue commercial invoice and tax invoice accurately, monitoring shipment ETD, ETA, and alert if any delay.
**Key responsibilities**:
- Review and analyse international orders for logístical needs (transportation, trade compliance, etc.)
- Provide transportation quotations to commercial finance team for costing preparation.
- Liaise with freight forwarders for enquire and maintain transportation instructions and charges on export customer orders and import orders.
- Prepare appropriate documentation for export shipments (commercial invoice, packing list, certificate of origin, manufacturing declaration, shipper’s letter of instruction, etc.)
- Correspond with vendors, tech services and purchasing to obtain documents and information necessary for export documentation and import declaration.
- Liaise with Customer Care and Freight forwarders to ensure open communication with regards to the pick-up, transport, and delivery of international orders
- Verify compliance and accuracy of Bill of Lading, Airwaybill, import/export declaration and any other document required for international movement of product
- Apply/renew import/export permits - VET, MAQIS, FAMA, Sales tax exemption, customs classification, costing analysis.
- Correspond with RA for the import/export of new raw materials or finished goods.
- Verify freight billing in timely manner
- Attend outside training sessions to keep abreast of changes in import/ exporting requirements
- Identify new procedures and methods to expedite delivery to the customer and cost savings plans for the efficient and compliant operation of the Import/Export department -Assist Manager in preparing letters to vendors, freight forwarders and other parties involved in export transactions
- Coordinate samples and provide export documentation
- Assist with special projects as required (ex. re-export - machines & raw materials, duty drawback, freight tenders)
- Train new employees in basic import/export department procedures
**Qualifications and skills**:
- Familiarity with INCO Terms and international logistics practices, Export dept preferred
- Preferably from FMCG or food manufacturing background
**Competencies Required**:
- Excellent organization skills and attention to detail
- Excellent communication skills English & Thai - verbal and written.
- High energy levels coupled with assertiveness and initiative.
- Strong communication skills
- Ability to multi-task and handle high volume of work
Customer Service Executive
Posted today
Job Viewed
Job Description
**Position Type** FT Permanent
**Recruiter **#LI-CST1
**Posting Type** LI
**About Kerry**:
A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a career with Kerry is something you can feel good about.
**About the role**:
As an export specialist, you will handle all export shipping documents for overseas customers, including issuing of invoice, P/L, dealing with freight forwarding and shipping agent. Checking export forms, arrange Health certificate, Phyto Certificate, Shipping certificate as required by customs.
To arrange booking shipment on time as per request date without delay, ensuring all export process and document are courier within stipulated time frame, issue commercial invoice and tax invoice accurately, monitoring shipment ETD, ETA, and alert if any delay.
**Key responsibilities**:
- Review and analyse international orders for logístical needs (transportation, trade compliance, etc.)
- Provide transportation quotations to commercial finance team for costing preparation.
- Liaise with freight forwarders for enquire and maintain transportation instructions and charges on export customer orders and import orders.
- Prepare appropriate documentation for export shipments (commercial invoice, packing list, certificate of origin, manufacturing declaration, shipper’s letter of instruction, etc.)
- Correspond with vendors, tech services and purchasing to obtain documents and information necessary for export documentation and import declaration.
- Liaise with Customer Care and Freight forwarders to ensure open communication with regards to the pick-up, transport, and delivery of international orders
- Verify compliance and accuracy of Bill of Lading, Airwaybill, import/export declaration and any other document required for international movement of product
- Apply/renew import/export permits - VET, MAQIS, FAMA, Sales tax exemption, customs classification, costing analysis.
- Correspond with RA for the import/export of new raw materials or finished goods.
- Verify freight billing in timely manner
- Attend outside training sessions to keep abreast of changes in import/ exporting requirements
- Identify new procedures and methods to expedite delivery to the customer and cost savings plans for the efficient and compliant operation of the Import/Export department -Assist Manager in preparing letters to vendors, freight forwarders and other parties involved in export transactions
- Coordinate samples and provide export documentation
- Assist with special projects as required (ex. re-export - machines & raw materials, duty drawback, freight tenders)
- Train new employees in basic import/export department procedures
**Qualifications and skills**:
- Familiarity with INCO Terms and international logistics practices, Export dept preferred
- Preferably from FMCG or food manufacturing background
**Competencies Required**:
- Excellent organization skills and attention to detail
- Excellent communication skills English & Thai - verbal and written.
- High energy levels coupled with assertiveness and initiative.
- Strong communication skills
- Ability to multi-task and handle high volume of work
Customer Service Agent
Posted today
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Minor Hotels is an international hotel owner, operator and investor, currently with over 530 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Tivoli, M Collection, NH Collection, NH, nhow, Elewana, Marriott, Four Seasons, St. Regis, Radisson Blu and Minor International properties, Minor Hotels operates in 56 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, South America and North America.
- Assist in the effective operation of the Reservations department, to meet the business goals of the hotel.
- Take personal responsibility for driving up selling, achieving set revenue targets by months.
- Be fully aware at all times of the Selling Strategy, rates, packages and booking status of the Minor Hotels.
- Process and respond within a timely manner to all reservation requests and inquiries according to company standards,
- Handle and understand on how to manage Retail booking via phone, live chat, whatsapp, line or the related channel.
- Maintain effective office administrative procedures within the Minor Hotels Central Reservation Thailand that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies.
- To be up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and health club, and other services and facilities.
- Take personal responsibility for maximizing quality levels of product and service and guest satisfaction. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.
- Monitor and maintain guest satisfaction by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honoured.
- Warrant correct operation of the Minor Hotels Central Reservation Thailand, according to instructions given by Minor Hotels Central Reservation team leader.
- Ensure Reservations procedures for ORS is being followed correctly. In-depth knowledge of ORS is required.
- Proactively promote other sister properties of the Minor Hotels.
- Understand how the (Property) Sales office, Cluster Sales and Front Office relate to the Minor Hotels Central Reservation Thailand.
- Understand the dynamics of Regional & Local Market, local Competitors and Events of the destination. In-depth understanding of local seasonality and booking patterns.
- Taking, amending and cancel reservation details as applicable. Confirming the method of payment. Replying to every request for information within the timeline specified by the Minor Hotels.
- Take the necessary steps to assist hotels with any issues or concerns on all aspects of the reservation process and provide feedback in a timely manner.
- Be Knowledge and maintain complete knowledge of;
- All hotel facilities/services, hours of operation.
- All guest room layouts, bed types, décor, appointments, and locations.
- Understand the Wholesale segment included Allotment, Freesale and stopsale.
- Restricted dates, rates and room types.
- All room rates, packages and promotions.
- Specific arrangements between hotel and travel agencies, corporate reservations center.
- Entertainment/special events scheduled in the hotel.
**Qualifications**
- College degree in hotel management.
- 1 years experience in hotel reservation or rooms division.
- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local markets and local competitors.
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Customer Service Officer
Posted today
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**Job description**:
- Consulting and providing services about Emergency Loan and Property Loan
- Responsible, prepare to register the balance of the Emergency Loans and Property Loan
- Responsible, recheck loans guaranteed
- Responsible, for the transfer of loans, Through the bank’s financial system (KBANK)
- Responsible for Emergency Loan and Property Loan. approval and Monitor report
**Qualifications**:
- Bachelor's degree in any Accounting, Finance or related fileds
- At least 1 years of working experience with basic computer knowledge: MS Office (Word & Excel)
- Good teamwork and communication skills
- Must be detail-oriented and well organized
- Fresh Grad is also welcome to apply
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Customer Service Manager
Posted today
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- Monitoring the activities of the customer support function to meet the requirement of customers and support company operations.
- Leading order processing team to achieve KPIs: customer service level, on-time delivery, trade stock at DC (CVD), billing accuracy and return management.
- Accounting for the day-to-day customer order management and trade feedback to ensure that excellent levels of customer satisfaction and service level are met.
- Providing support to Customers, Supply chain team, Finance & Accounting, operation, and Planner to ensure internal business controls are in place and operating effectively.
- Executing control and documenting evidence of compliance with controls.
- Verifying and maintaining the sales master data in the SAP system and taking action with a fast response to any problems that occurred.
- Creating and maintaining the pricing and trade discount in SAP, a new product in EDI and VMI to ensure accuracy and update in the system.
- Partnering with Demand & Supply Planning for stock availability to support normal sales and promotion.
- Ensuring appropriate stock cover day is in place to achieve the target of Customer Service Level and On Shelf Availability.
- Working collaboratively with the customer buyer and supply chain team to improve the operational effectiveness and order cycle to generate the business opportunity.
- Collaborating on stock availability (Inventory management) with the customer Supply Chain. Focusing and taking action to achieve the target of On Shelf Availability (OSA) and out of stock (OOS) at DC and Store levels.
- Monitoring and updating the MTD CAF to Channel Development Manager, Senior Key Account Manager, and Key Account Manager. Also, take an action for under/over closing CAF estimation to deliver the sales target.
- Handling the monthly review of KPIs, project progress, and key issue with key customers.
- Monitoring the DC Allowance monthly spending. Negotiate the new rate with the customer to be aligned with the company's route-to-market model.
**Qualifications**:
- Bachelor’s Degree in Science, Statistics, Supply Chain, or Logistics is required.
- Minimum 5 years of experience in a Customer Service role from FMCG is a must.
- Experienced Supply Chain Management background.
- Knowledge and experience in ordering systems or SAP will be a plus.
- Good command of spoken and written English.
- Service-minded, customer-oriented, self-motivated, well-organized, and able to work well under pressure.
- Ability to coordinate and prioritize activities.
Customer Service Manager
Posted today
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Able to analysis and come up with strategies.
Positive Attitude,Good with people,self-motivated.
He/she will responsible for monitoring existing customer portfolio, work with Key Account, store operation, and commercial to ensure sale/ profit target is achieved.
He/she will responsible for customer baskets analysis (retention portfolio) to identify lost items, finding causes, and work with store operation or commercial to ensure sale recovery. S/he will identify potential new items, and work with related parties to establish sale gain.
He/she will have to analyst customer portfolio to support Key Account team with effective summary for further customer development.
He/she will support Key Account to manage customer strategy, and prepare presentation.
He/she will assist Key Account team on account opening document, MOU document preparation, and act as contact point on behalf of Key Account and Sr. Key Account Manager.
He/she will coordinate with Store Operation team, SGM, CDM, ASGM, Fresh Manager to ensure effective communication/transaction of customer agreement and expectation for100 %customer satisfaction.
He/she requires to respond promptly with efficient and effective feedback to every customer inquiries and work with all concerns.
He/she will have to handle customer issues and resolve customer complaints under operation procedure, with the best benefit for Makro, and achieve ultimate customer satisfaction.
He/she will manage the quotation (catalogue price) to ensure profitability target is achieve, s/he also required to support store operation regarding catalogue problems, and coordinate with ISD.
He/she will work with Commercial, and Quality Assurance to support customer inquiries.
He/she will work with Store credit sale team, Finance & Accountant Team, on all billing and overdue payment monitoring.
He/she will have to work and support Key Account to manage customer strategy and prepare presentation.
He/she will obtain and evaluate all relevant information to handle product and service inquiries.
He/she will support Key Account and ensure new customer accounts setup is on plan, and the first PO can be started with in a short time.
He/she will monitor and follow up on customer interactions.
He/she may need to perform any other duties as may be assigned.
Bachelor degree or above.
Preferred 3-4 years experiences in customer service, sale support food service business.
Communication skill, Understand and appreciate the importance of the internal and external customers.
Computer literate, Working with data.
Able to Analysis and come up with strategies, Problem solving, Multitasking, Teamwork, Microsoft, Oracle.
Personality pleasant, Positive Attitude, Good with people, self-motivated, well-organized, thorough in number, flexible and result oriented.
**Job skills required**: Finance, Assurance, Quality Assurance
**Job skills preferred**: Teamwork, Problem Solving, Multitasking