13 Banking Relationship jobs in Thailand
Senior Associate, Sales Account Management (Area
Bangkok, Bangkok
SC Johnson
Posted today
Job Viewed
Job Description
As the Senior Associate, Sales Account Management, you will be responsible to manage the General Trade channel and lead a team of distributor sales force to achieve the sales target in your assigned territories within Central area.
**Essential Duties and Responsibilities**:
- Build strong working relationship with distributor sales team
- Build and develop the capability of sales personnel
- Motivate sales team to achieve the agreed monthly distribution and promotion target
- Conduct market analysis and sales analysis through basic data processing
- Implement SC Johnson (SCJ) initiatives / launches with speed and effectiveness
**Required Skills / Experience / Competencies**:
- Bachelor's in Economic, Business Administration or related field
- Minimum 4 to 5 years of experience as sales personnel in the FMCG industry
- Experience in managing distributor and highly mobile to travel within Thailand
**Job Requirements**:
- Permanent - full time job
SC Johnson Asia has been recognized as the Best Multinational Workplace by Great Place to Work®**!**
Not ready to apply? Sign up for Job Alerts.
**Essential Duties and Responsibilities**:
- Build strong working relationship with distributor sales team
- Build and develop the capability of sales personnel
- Motivate sales team to achieve the agreed monthly distribution and promotion target
- Conduct market analysis and sales analysis through basic data processing
- Implement SC Johnson (SCJ) initiatives / launches with speed and effectiveness
**Required Skills / Experience / Competencies**:
- Bachelor's in Economic, Business Administration or related field
- Minimum 4 to 5 years of experience as sales personnel in the FMCG industry
- Experience in managing distributor and highly mobile to travel within Thailand
**Job Requirements**:
- Permanent - full time job
SC Johnson Asia has been recognized as the Best Multinational Workplace by Great Place to Work®**!**
Not ready to apply? Sign up for Job Alerts.
This advertiser has chosen not to accept applicants from your region.
0
Vp Account Management, Global Payment Solutions
HSBC
Posted today
Job Viewed
Job Description
-Job description
- Delivery of best-in-class Client Service to strategic Financial and Non-Bank Financial clients
- To support customer queries on all cash management products, focusing on technical inquiries around GPS core product offering.
- To differentiate HSBC from our competitors by providing excellent personalized service to these customers to win and retain their business
- To comprehensively understand the client’s business, their day-to-today banking activities and operational needs
- Achieve revenue growth through - client retention, sales leads & proactive management of service performance
- Coordinate with product partners to offer solutions based on the client’s needs, feedback and nature of their business.
- Ensure
- Delivery of best-in-class Client Service to strategic Financial and Non-Bank Financial clients
- To support customer queries on all cash management products, focusing on technical inquiries around GPS core product offering.
- To differentiate HSBC from our competitors by providing excellent personalized service to these customers to win and retain their business
- To comprehensively understand the client’s business, their day-to-today banking activities and operational needs
- Achieve revenue growth through - client retention, sales leads & proactive management of service performance
- Coordinate with product partners to offer solutions based on the client’s needs, feedback and nature of their business.
- Ensure
This advertiser has chosen not to accept applicants from your region.
1
Analyst, Key Account Management-emerging Brand
Bangkok, Bangkok
Lazada (Thailand) Co., Ltd.
Posted today
Job Viewed
Job Description
You must be a team player and demonstrate a passion for work
**Portfolio Management**:
Establishing strong relations with Brands and supporting their performance, as their business advisor and main contact point and ensuring ambitious revenue growth
Developing understanding of assigned category dynamics in the market, spotting trends and support category manager to develop assortment planning to grow brand portfolio on Lazada
Building Short term and Long term Branding & Marketing plan as same as commercial plan with brands to support brand growth in E-commerce business
**Business Planning**:
Developing strong analytics to evaluate daily/weekly/monthly performance and optimizing further customer experience, marketing, pricing and product selection for support brand growth
Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and retention.
**Requirements/Qualifications(must have)**: -Bachelor s degree in business administration, marketing and economics or related fields.
Minimum 1 year of work experience, preferably in key account management, category management, marketing campaign is preferred.
Proven experience in business development successes and strategic project management with demonstrated ability to drive successful outcomes is a must
Strong understanding of e-commerce business models and dynamics is a plus
Exceptional strategic thinking and analytical skills, with the ability to generate insights based on data analytics and translate complex concepts into actionable plans
Passionate for multiple simultaneous projects, creative flow and high attention to detail
Excellent communication both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels.
Adaptable and proactive, thriving in a fast-paced and dynamic environment.
A resilient problem-solver with proven leadership qualities
Strong ownership and attention to details
High proficiency in using Microsoft Word, Excel and PowerPoint.
**Requirements/Qualifications(good to have)**:
**Portfolio Management**:
Establishing strong relations with Brands and supporting their performance, as their business advisor and main contact point and ensuring ambitious revenue growth
Developing understanding of assigned category dynamics in the market, spotting trends and support category manager to develop assortment planning to grow brand portfolio on Lazada
Building Short term and Long term Branding & Marketing plan as same as commercial plan with brands to support brand growth in E-commerce business
**Business Planning**:
Developing strong analytics to evaluate daily/weekly/monthly performance and optimizing further customer experience, marketing, pricing and product selection for support brand growth
Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and retention.
**Requirements/Qualifications(must have)**: -Bachelor s degree in business administration, marketing and economics or related fields.
Minimum 1 year of work experience, preferably in key account management, category management, marketing campaign is preferred.
Proven experience in business development successes and strategic project management with demonstrated ability to drive successful outcomes is a must
Strong understanding of e-commerce business models and dynamics is a plus
Exceptional strategic thinking and analytical skills, with the ability to generate insights based on data analytics and translate complex concepts into actionable plans
Passionate for multiple simultaneous projects, creative flow and high attention to detail
Excellent communication both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels.
Adaptable and proactive, thriving in a fast-paced and dynamic environment.
A resilient problem-solver with proven leadership qualities
Strong ownership and attention to details
High proficiency in using Microsoft Word, Excel and PowerPoint.
**Requirements/Qualifications(good to have)**:
This advertiser has chosen not to accept applicants from your region.
2
Associate Analyst, Account Management Launch Graduate Program 2026 - Bangkok, Thailand
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Analyst, Account Management Launch Graduate Program 2026 - Bangkok, Thailand
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.
Job Description:
- Partner cooperatively in a team environment to support evolution of a wide array of programs across Mastercard business
- Liaise with global customer base to identify opportunities to improve current programs and develop understanding of customer needs
- Support larger team functions related to ensuring customer compliance with Mastercard standards
- Will work with analytic insights and tools to facilitate compliance, investigative, and reporting initiatives
- Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases, supporting risk mitigation for our third parties
- Communicate across key stakeholders to out into place action plans to address vulnerabilities and weaknesses
- Interface with customers, both internal and external, to effectively communicate and educate on program rules, procedures and best practices
- Perform desktop research to identify regional or global trends and develop key performance metrics and reporting
- Assist with ad hoc requests, participate in special projects as required, and provide cross-functional support as needed
All About You:
- Analytical, investigative and problem-solving skills
- Strategic thinker with ability to derive and translate data analytics to meet business goals
- Sound written and verbal communication skills
- Project management skills, highly organized with strong attention to detail
- Must be able to work independently in developing and mapping out solutions
- Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results
- Expert PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability a plus
- Experience with Tableau, Domo, or other comparable business intelligence tools
- Understanding of risk management disciplines
- Currently enrolled in a bachelor's or accelerated master's program graduating between Dec 2025 - June 2026.
- Able to start work on 6 July 2026 (Start dates are fixed)
- You possess the right to work in Thailand, and do not require work visa sponsorship
Languages:
- English required
- Local office language (Thai)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Analyst, Account Management Launch Graduate Program 2026 - Bangkok, Thailand
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.
Job Description:
- Partner cooperatively in a team environment to support evolution of a wide array of programs across Mastercard business
- Liaise with global customer base to identify opportunities to improve current programs and develop understanding of customer needs
- Support larger team functions related to ensuring customer compliance with Mastercard standards
- Will work with analytic insights and tools to facilitate compliance, investigative, and reporting initiatives
- Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases, supporting risk mitigation for our third parties
- Communicate across key stakeholders to out into place action plans to address vulnerabilities and weaknesses
- Interface with customers, both internal and external, to effectively communicate and educate on program rules, procedures and best practices
- Perform desktop research to identify regional or global trends and develop key performance metrics and reporting
- Assist with ad hoc requests, participate in special projects as required, and provide cross-functional support as needed
All About You:
- Analytical, investigative and problem-solving skills
- Strategic thinker with ability to derive and translate data analytics to meet business goals
- Sound written and verbal communication skills
- Project management skills, highly organized with strong attention to detail
- Must be able to work independently in developing and mapping out solutions
- Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results
- Expert PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability a plus
- Experience with Tableau, Domo, or other comparable business intelligence tools
- Understanding of risk management disciplines
- Currently enrolled in a bachelor's or accelerated master's program graduating between Dec 2025 - June 2026.
- Able to start work on 6 July 2026 (Start dates are fixed)
- You possess the right to work in Thailand, and do not require work visa sponsorship
Languages:
- English required
- Local office language (Thai)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Manager
Bangkok, Bangkok
Cargill
Posted 2 days ago
Job Viewed
Job Description
**Job Purpose and Impact**
As the Customer Service Manager, you will oversee and guide a team of customer service and logistics professionals to ensure seamless order fulfillment, transportation coordination, and customer satisfaction. You will play a critical role in managing complex customer orders, resolving delivery issues, and optimizing shipping processes to support business growth and operational efficiency.
**Key Accountabilities**
+ Manage and provide coaching and training to team of Customer Service and Transportation&Logistics.
+ Partner with team members to decide which tools or systems are appropriate to use for specific customer service environments.
+ Coordinate communication with customers regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale.
+ Use broad knowledge of customer service practices and procedures to develop and provide input to tactical customer service strategies for a medium sized customer base.
+ Provide input and feedback to define improvement projects and commitments requiring a substantial understanding of customer service practices and procedures for a medium to small team of customer service representatives or supervisors.
+ Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
**·** **Bachelor's degree in a related field or equivalent experience**
**·** **Minimum of 10 years of related work experience,5 year for supervisory experience**
**·** **Experience leading, advising and making decisions on major customer service activities**
**·** **Provide direction, delegating and removing obstacles to get work done.**
**·** **Build strong customer relationships and delivers customer-centric solutions.**
**·** **Develop and deliver multimode communications that convey a clear understanding of the unique needs of different audiences**
· Other minimum qualifications may apply
As the Customer Service Manager, you will oversee and guide a team of customer service and logistics professionals to ensure seamless order fulfillment, transportation coordination, and customer satisfaction. You will play a critical role in managing complex customer orders, resolving delivery issues, and optimizing shipping processes to support business growth and operational efficiency.
**Key Accountabilities**
+ Manage and provide coaching and training to team of Customer Service and Transportation&Logistics.
+ Partner with team members to decide which tools or systems are appropriate to use for specific customer service environments.
+ Coordinate communication with customers regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale.
+ Use broad knowledge of customer service practices and procedures to develop and provide input to tactical customer service strategies for a medium sized customer base.
+ Provide input and feedback to define improvement projects and commitments requiring a substantial understanding of customer service practices and procedures for a medium to small team of customer service representatives or supervisors.
+ Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
+ Other duties as assigned
**Qualifications**
**Minimum Qualifications**
**·** **Bachelor's degree in a related field or equivalent experience**
**·** **Minimum of 10 years of related work experience,5 year for supervisory experience**
**·** **Experience leading, advising and making decisions on major customer service activities**
**·** **Provide direction, delegating and removing obstacles to get work done.**
**·** **Build strong customer relationships and delivers customer-centric solutions.**
**·** **Develop and deliver multimode communications that convey a clear understanding of the unique needs of different audiences**
· Other minimum qualifications may apply
This advertiser has chosen not to accept applicants from your region.
4
Agent, Customer Service
Bangkok, Bangkok
Chevron
Posted today
Job Viewed
Job Description
**Responsibilities for this position may include but are not limited to**:
- Order to Cash, the position is the primary point of contact for Retail, Commercial & Industrial (C&I), Lubricant and Fleet card accounts.
- Responsible for receiving and processing orders for Fuel and Lubricant customers.
- Handling fleet card inquiries and managing card operation support ex., card creation/ card maintenance for customers.
- Execute manual transactions/ manual payment posting, including handling the related back offices support for Fleet customers/ Retailers etc.
- Assist in the related projects assigned.
**Job Qualifications**:
- At least Bachelor’s Degree in any fields, preferably in Business Administration
- Minimum 2 years of direct experiences in customer services related to orders receive and management, card orders management, handling complaints and customers’ Q&A in all areas (e.g. products, services, company information), providing sales administrative support. Background in the oil/gas/energy, FMCG, Consumer Products, Retail, Fleet, Logistics and Transportation, Card, or Financial business is a plus.
- Good interpersonal skills
- Good communication skills in both Thai and English (speaking, listening, writing and reading) with TOEIC test score at 600 and above. Ability to deal with and work with Non-Thais in the international environment e.g. the international meeting participation, presentation in English.
- Result oriented with service mind focus
- Business acumen
- Can work flexible on working hours and has ability to work in shifts, weekday and weekend/holiday
Chevron participates in E-Verify in certain locations as required by law.
- Order to Cash, the position is the primary point of contact for Retail, Commercial & Industrial (C&I), Lubricant and Fleet card accounts.
- Responsible for receiving and processing orders for Fuel and Lubricant customers.
- Handling fleet card inquiries and managing card operation support ex., card creation/ card maintenance for customers.
- Execute manual transactions/ manual payment posting, including handling the related back offices support for Fleet customers/ Retailers etc.
- Assist in the related projects assigned.
**Job Qualifications**:
- At least Bachelor’s Degree in any fields, preferably in Business Administration
- Minimum 2 years of direct experiences in customer services related to orders receive and management, card orders management, handling complaints and customers’ Q&A in all areas (e.g. products, services, company information), providing sales administrative support. Background in the oil/gas/energy, FMCG, Consumer Products, Retail, Fleet, Logistics and Transportation, Card, or Financial business is a plus.
- Good interpersonal skills
- Good communication skills in both Thai and English (speaking, listening, writing and reading) with TOEIC test score at 600 and above. Ability to deal with and work with Non-Thais in the international environment e.g. the international meeting participation, presentation in English.
- Result oriented with service mind focus
- Business acumen
- Can work flexible on working hours and has ability to work in shifts, weekday and weekend/holiday
Chevron participates in E-Verify in certain locations as required by law.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Bangkok, Bangkok
GrowthFn
Posted today
Job Viewed
Job Description
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Maintain broad knowledge of client products and/or services.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.
- Offer additional products and/or services.
- Track, document and retrieve information in call tracking database.
**Requirements**:
- At least Senior Vocational/ Diploma
- Welcome for Fresher and experienced is a plus.
- Able to Speak, Write, Read in both Thai and English (Entry Level).
- Excellent in Communication and willing to work in Customer Service’s field.
- Shift rotation 24/7 (Work 5 days per week & 2 days off).
Pay: ฿20,000.00 - ฿22,000.00 per month
Application Question(s):
- Your Nationality
- Your current location
- This position is a Under Concentrix Thailand, have you applied for it before?
- Are you willing to work on site in Bhiraj Bitec-Bang Na, Bangkok Thailand?
- Current salary?
- Expected salary
- Notice period
**Education**:
- Vocational Certificate (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- Thai (required)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Maintain broad knowledge of client products and/or services.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.
- Offer additional products and/or services.
- Track, document and retrieve information in call tracking database.
**Requirements**:
- At least Senior Vocational/ Diploma
- Welcome for Fresher and experienced is a plus.
- Able to Speak, Write, Read in both Thai and English (Entry Level).
- Excellent in Communication and willing to work in Customer Service’s field.
- Shift rotation 24/7 (Work 5 days per week & 2 days off).
Pay: ฿20,000.00 - ฿22,000.00 per month
Application Question(s):
- Your Nationality
- Your current location
- This position is a Under Concentrix Thailand, have you applied for it before?
- Are you willing to work on site in Bhiraj Bitec-Bang Na, Bangkok Thailand?
- Current salary?
- Expected salary
- Notice period
**Education**:
- Vocational Certificate (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- Thai (required)
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Banking relationship Jobs in Thailand !
6
Japanese Customer Service
Bangkok, Bangkok
Gratitude India
Posted today
Job Viewed
Job Description
Customer Success Specialist jobs continue to be on the rise as more businesses are being engaged
through social media platform. CSA responsibilities include resolving customer queries, recommending
solutions and guiding product users through features and functionalities of this social media in order to
provide customers’ satisfaction on high quality advertisement and promotions.
**Responsibilities**:
- Responsible to resolve customer queries in a timely and accurate way through inbound
- Identify customer needs and assist them in using specific features and functionalities in
the client platform
- Follow-up with customers to ensure their technical issues are resolved
- Become and remain knowledgeable about client products and community standards
- Use market-specific knowledge, signals and insights to spot and scope scalable solutions to
improve the support of our community of customers
- Identify inefficiencies in workflows and suggest solutions
- Gather, analyze and utilize relevant data to develop ways to improve the overall user
experience on the site
- Recognize trends and patterns, and escalate issues outside the company policy to the global
team
**Requirements**:
- Possess professional customer service skills; solutions mindset, multi-tasking, passion for
customers and ability to deliver exemplary customer experience.
- Prior working experiences in customer-oriented product environment, consulting, or operations
role
- Ability to follow process and collaborate effectively to work in a team
- Excellent written and communication skills in native and English language
- Basic knowledge on Computer operations
Preferred Qualifications:
- Have exceptional grammar typing accuracy skills - experience with business communication
- Patience when handling tough cases
- High affinity and cultural awareness of political/social situation regarding the relevant
market/region that will be supported
- Flexible in shifting schedule
**Salary**: ฿7,500.00 - ฿80,000.00 per month
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
through social media platform. CSA responsibilities include resolving customer queries, recommending
solutions and guiding product users through features and functionalities of this social media in order to
provide customers’ satisfaction on high quality advertisement and promotions.
**Responsibilities**:
- Responsible to resolve customer queries in a timely and accurate way through inbound
- Identify customer needs and assist them in using specific features and functionalities in
the client platform
- Follow-up with customers to ensure their technical issues are resolved
- Become and remain knowledgeable about client products and community standards
- Use market-specific knowledge, signals and insights to spot and scope scalable solutions to
improve the support of our community of customers
- Identify inefficiencies in workflows and suggest solutions
- Gather, analyze and utilize relevant data to develop ways to improve the overall user
experience on the site
- Recognize trends and patterns, and escalate issues outside the company policy to the global
team
**Requirements**:
- Possess professional customer service skills; solutions mindset, multi-tasking, passion for
customers and ability to deliver exemplary customer experience.
- Prior working experiences in customer-oriented product environment, consulting, or operations
role
- Ability to follow process and collaborate effectively to work in a team
- Excellent written and communication skills in native and English language
- Basic knowledge on Computer operations
Preferred Qualifications:
- Have exceptional grammar typing accuracy skills - experience with business communication
- Patience when handling tough cases
- High affinity and cultural awareness of political/social situation regarding the relevant
market/region that will be supported
- Flexible in shifting schedule
**Salary**: ฿7,500.00 - ฿80,000.00 per month
Ability to commute/relocate:
- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
7
Contract Logistics Customer Service Specialist
Si Racha, Chonburi
Kuehne+Nagel
Posted 2 days ago
Job Viewed
Job Description
**It's more than a job**
As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.
****
You will be part of our Contract Logistics team, adding your expertise + skills to the delivery of Customer Excellence.
**How you create impact**
Your primary objective will be to provide an outstanding level of service by managing customer needs, completing all required tasks effectively + efficiently, ensuring that all supply chain process are seamless. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.
+ To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
+ To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
+ To communicate with customers regarding the order status or when issues arise.
+ To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
+ To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
+ To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
+ To ensure compliance with all customer contractual obligations on the part of the company.
**What we would like you to bring**
**What's in it for you**
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.
****
You will be part of our Contract Logistics team, adding your expertise + skills to the delivery of Customer Excellence.
**How you create impact**
Your primary objective will be to provide an outstanding level of service by managing customer needs, completing all required tasks effectively + efficiently, ensuring that all supply chain process are seamless. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.
+ To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
+ To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
+ To communicate with customers regarding the order status or when issues arise.
+ To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
+ To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
+ To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
+ To ensure compliance with all customer contractual obligations on the part of the company.
**What we would like you to bring**
**What's in it for you**
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
This advertiser has chosen not to accept applicants from your region.
8
Agent-Air Export Customer Service
Bangkok, Bangkok
Expeditors
Posted 2 days ago
Job Viewed
Job Description
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
+ 18,000 trained professionals
+ 346 locations worldwide
+ Fortune 500
+ Globally unified systems
1. To take orders and make freight and document pick-up arrangements.
2. To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
3. To review, check and verify air export documents as provided by shippers.
4. To strictly follow export-handling procedures as established by the management.
5. To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
6. To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
7. To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers' complaints.
8. To handle & achieve company's quality system such as IO, OPS, Training hours, EXCEL
9. To take up additional assignments as required to meet with the Company needs.
+ University graduate, preferably with minimum 1 year's relevant experience.
+ Be able to work under pressure and in time frame.
+ Good communication in English.
+ Chinese speaking is preferrable.
+ Well-versed in MS Office.
Expeditors offers excellent benefits
+ Paid Vacation, Holiday
+ Group Medical & Life & Accident Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.
All your information will be kept confidential according to EEO guidelines.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
+ 18,000 trained professionals
+ 346 locations worldwide
+ Fortune 500
+ Globally unified systems
1. To take orders and make freight and document pick-up arrangements.
2. To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
3. To review, check and verify air export documents as provided by shippers.
4. To strictly follow export-handling procedures as established by the management.
5. To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
6. To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
7. To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers' complaints.
8. To handle & achieve company's quality system such as IO, OPS, Training hours, EXCEL
9. To take up additional assignments as required to meet with the Company needs.
+ University graduate, preferably with minimum 1 year's relevant experience.
+ Be able to work under pressure and in time frame.
+ Good communication in English.
+ Chinese speaking is preferrable.
+ Well-versed in MS Office.
Expeditors offers excellent benefits
+ Paid Vacation, Holiday
+ Group Medical & Life & Accident Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.
All your information will be kept confidential according to EEO guidelines.
This advertiser has chosen not to accept applicants from your region.
9