495 Banking Teller jobs in Thailand

What we're looking for:

• Penultimate year Undergraduate/Master's student with outstanding academic achievement
• Strong quantitative and analytical skills
• Effective verbal and written communication
• Being comfortable with change and adjust to changing demands and requirements
• Strong team player and client focused
• Demonstrate energy and drive
• Ability to demonstrate initiative and creative thinking

Why Us?
Global Banking Operations (GBO) is responsible for the end-to-end implementation, servicing, and operations of all treasury, depository solutions and trade finance for business banking, commercial and corporate banking clients globally, and for treasury and trade finance operations in 12 countries in Asia Pacific. GBO consists of 2 teams:

Operations
The Operations team is responsible for the combined operations functions for treasury, credit, and services for commercial and corporate banking clients globally. Key responsibilities include settlement and clearing transactions, processing of Payments, Credit and Trade transactions, and book keeping of loan assets and deposits.

Fulfillment, Document Management & Service
Client Fulfillment team manages new client on boarding for Global Transaction Services – a core business for Bank of America's global franchise. Key responsibilities include project management, product set up testing and client training.

Document Management Specialist walks the client through on the documentation process, collection, review and account opening setup. The team is also responsible to coordinate with the KYC AML and Operation team on the backend system readiness.

Client Service team is responsible for supporting on-boarded clients in their day to day business needs, including transaction support, general and technical query support. The team supports over 5.5 million enquiries annually in addition to proactive outreach to clients to improve the banking experience in 12 countries in Asia Pacific.

What you'll do:
Operations

• Ensure all transactions are processed as quickly and accurately as possible, in accordance to the company's internal policies and local regulations
• Manage operational risk to maximize operational control effectiveness and profitability, while minimizing risk. Proactively identify, debate, address and escalate any deviations / issues on immediate basis
• Work closely with business partners on complex transactions by providing professional operational solutions to achieve client satisfaction
• Drive change initiatives for process optimization and system enhancement, as well as technical and operations changes
• Understand local regulatory environment and support various ad-hoc regulatory requirements and inspections
• Ensure that the company delivers services and execution that meet market-leading standards

Fulfillment, Document Management & Service

• Engage in process improvement initiatives to enhance client experience
• Proactively manage the day to day servicing enquiries of all assigned clients
• Manage new and existing account opening onboarding
• Log, investigate and resolve all enquiries in a timely/accurate manner in accordance with Service Levels
• Provide consistent service and keep clients informed on status of all outstanding enquiries
• Liaise with local/overseas bank's Business Partner's and Preferred Banking Partner's at all levels
• Analyze monthly client enquiry statistics to identify trends and recurring issues
• Market Transaction Services initiatives, successes and strengths to new/existing clients
• Actively participate in client planning and RFP processes
• Constantly look for avenues of improvement- people, process, controls, customer service and strategic cost management initiatives

Program Overview
The Summer Program is a 10-week program designed to provide Summer Analysts with a unique opportunity to gain an exposure to life at Bank of America and also make significant contributions to the team. The Summer Program begins with an orientation and induction to the firm. Summer Analysts are given a true associate experience, as assignments mirror full-time responsibility and include goal-setting and a formal review process.

• Access to the bank's learning hub containing a variety of learning resources, ranging from banking fundamentals to communication skills
• Structured and on-the-job training
• Networking and social opportunities
• Speaker series with senior management across all lines of business
• Corporate Social Responsibility project/learning
• Involvement in Diversity and Inclusion training/events
• Consideration for full-time employment upon graduation

About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies.

Qualifications & experience

• ประสบการณ์ 3-5 ปี

Tasks & responsibilities

• สามารถให้บริการลูกค้าได้อย่างประสิทธิภาพ
• ประสานงานติดต่อกับแผนกต่างได้
• ประสานงานระหว่างประเทศได้
• มีความรับผิดชอบต่อหน้าที่ ที่ปฎิบัติ

Benefits

• โบนัสประจำปี ขึ้นกับผลประกอบการ
• ประกันสังคม
• ประกันสุขภาพ
• ชุดฟอร์มบริษัท

Working Location:
Gaysorn Amarin Tower, BTS Chitlom

Working Hours:
5 days / week (Hybrid: 1 day from the office, 4 days from home)

Attractive Salary and Additional Benefits

About Us:

HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

Job Summary:

We are looking for
English
Client Operations Executives (Full-time). In this role you will have the opportunity to give support to our clients in order to achieve one of our main objectives "Delivering unique holidays to our customers". We are looking for candidates, who are based in Bangkok.

Responsibilities:

• Provide excellent customer service.
• Attend clients' queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.
• Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.
• Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.
• Act and suggest on improvement opportunities identified during daily work.
• Negotiating for appropriate compensation / refunds / solutions.

Requirements:

• Excellent to Fluent in English - written and spoken
• New graduates are welcome
• Able to work in shifts

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

• o file incoming/outgoing correspondences in chronological order
• To be well versed in loading, packing, specification, updated information of those customers.
• To be a contact person and work closely with service representative and flight handling team of airlines, especially for China Airline
• To distribute customers' instruction to all concerned and ensure the requirement is met.
• To assist superior in communicating between customers and the unit for any concerns, queries, requests or complaints.
• To assist in organizing meal presentation and reception for airline visitors/customers to the unit.
• To occasionally update the kitchen profile and customer contact list and have marketing support items for Bangkok available at all times.
• To have corporate and local gifts available for airline customers/visitors with receiver's record.
• Assist superior in daily customer service operation.
• Perform and carry out other related duties or special tasks as assigned.

Qualification

• Minimum BA in Hotel & Tourism, Airline or Chinese
• At least 3 years in Customer Service, Airlines Services or related field
• Fluent in Chinese and English and ability to communicate in Thai.

Job responsibilities

• Communicating with customers through various channels
• Responding promptly to customer inquiries
• Prepare handover/ defect records and reports
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Processing order forms, applications and requests
• Ensure all necessary maintenance needs are effectively taken care of
• Track, organize and maintain budgetary files and financial information
• Ensure bills and invoices are paid on time
• Track and maintain lease agreements and contracts
• Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports

Qualifications

• Bachelor's degree in Marketing, Business Administration or related fields
• At least 2-3 years of experience in real estate sales
• Good communication skills
• Basic knowledge of real estate business
• Able to work under pressure
• Able to speak, read, and write English and Chinese (Mandarin) well
• Able to use basic computer programs well
• Good interpersonal skills

To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW

ฝ่ายทรัพยากรบุคคล

บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)

อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10

เลขที่ 1010 ถนนวิภาวดี – รังสิต

แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900

**Only candidates with full working rights in Thailand

• Customer service Travel Agency Non-Fligth

• Transportation Project (Chat Support)

OVERALL - ENGLISH SKILLS **

Job Description

- Provide all required information to the customer throughout any channels (Phone, Email, Chatbot).

- Handle and support customer issues/problems to ensure that the problems will be solved and recognized as per aspect and contribute to customer satisfaction.

- Cooperate with all related parties in case that next further is required to be response/ proceed from related parties.

Qualifications

- Bachelor's Degree in any field

- Fresher is welcome and customer service experience is a plus. 

- Excellent in English for Speaking, Listening and Writing (English CEFR Above B1, B2 is needed).

- Working 5 days a week and shift rotation is applied.

- Shift 24/7

Working Hour:

/ /

Perks/Benefits

- Basic Salary

- Performance Incentive

- Diligent Allowance

- Night Shift Allowance

- Social Security 

- Group Insurance (Health)

- Annual Increment (As per company policy)

- Bonus (As per company policy)

- Leave Entitlement (AL 12 Days, SL 30 Days, BL 3 Days, etc.)

- Entertainment Events (Whole year)

- Yearly Health Checkup (As per company policy)

- Special Rewards & Points to redeem any special vouchers, gifts, etc.

Customer Service Representative – Air Freight Logistics

Location:

Lat Krabang,Bangkok, Thailand (On-site)

Salary Range:

THB 18,000 – 25,000 per month (plus benefits)

We are a leading air freight logistics company committed to providing efficient, reliable, and cost-effective shipping solutions for our customers. We are looking for a Customer Service Representative who is passionate about delivering excellent service and supporting our growing client base.

• Provide professional customer support via phone, email, and other communication channels.
• Assist clients with shipment tracking, booking, and inquiries related to air freight services.
• Coordinate with internal teams (sales, operations, and warehouse) to ensure smooth and timely deliveries.
• Resolve customer complaints and issues quickly and effectively.
• Maintain accurate records of customer interactions, transactions, and service reports.
• Support administrative tasks, including preparing shipping documents and handling billing inquiries.
• Build strong customer relationships to enhance service satisfaction and repeat business.
• Stay updated on company services, pricing, and logistics processes.

• Bachelor's degree or diploma in Business, Logistics, or a related field (preferred but not mandatory).
• Previous customer service experience, preferably in logistics, freight forwarding, or transportation.
• Excellent communication skills in Thai; English proficiency is a plus.
• Strong problem-solving skills and customer-first mindset.
• Ability to work well under pressure and manage multiple tasks.
• Proficiency in Microsoft Office and CRM tools.
• Team-oriented, detail-driven, and eager to learn.

• Competitive base salary: THB 18,000 – 25,000 per month (based on experience).
• Performance bonuses and career development opportunities.
• Comprehensive training and support in air freight logistics.
• Friendly and collaborative work environment.
• Health insurance and company benefits.

Job Description

• Handle inbound calls related to enquiries, complaints, rescue, membership, IoV, and mall services, and escalating unresolved issues to Tier 2 or relevant teams.
• Experience in the automotive industry or 24/7 operations is preferred.
• Agent mandatory support Webchat, E-mail, SNS  including but not limited to live chat, Facebook Messenger, LINE OA, and email.
• Proficiency in typing and managing multiple conversations simultaneously is essential.
• Provide prompt, professional, and courteous assistance to customers
• Listen actively to customer concerns, identify their needs, and offer appropriate solutions
• Investigate and resolve customer issues, escalate complex problems to higher levels of authority when necessary
• Stay updated on product knowledge and changes in company policies and procedures

Qualification

• A full-time diploma or equivalent qualification (or equivalent foreign education), with at least 1–2 years of experience in call center or customer service. preferably in the automotive industry.
• Typing speed of more than 35-40 words per minute
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Ability to handle stressful situations with professionalism and empathy
• Basic computer skills and proficiency in using customer service software and CRM systems
  
  - Strong communication in Thai and English both written and spoken skills
• Experience in multi-channel support is preferred.
• Willingness to work flexible hours, including evenings and weekends

Working Hours: 24/7

Compensation:

• Additional health, dental, life, and accident insurance
• Social security
• Annual leave + special leave
• Friendly work environment and strong employee relations

We're Hiring: Customer Service – Thailand Speaker

Location: Yogyakarta, Indonesia (Full WFO)

Department: Customer Experience / Operations

Reports to: Customer Service Supervisor / Team Leader

About the Role

Are you fluent in Thai and passionate about helping others? Join our team as a Customer Service Representative supporting Thai-speaking users. You'll be the voice of our brand, delivering friendly, professional assistance across phone, email, and chat channels.

Key Responsibilities

- Respond to inquiries, complaints, and requests from Thai customers with professionalism and empathy

- Provide accurate information about products, services, and company policies

- Follow up on customer cases to ensure resolution

- Collaborate with internal teams (technical, logistics, billing) to solve customer issues

- Maintain detailed records of customer interactions in our CRM system

- Uphold service quality standards based on KPIs

- Share insights on recurring customer issues or trends

- Participate in customer service training and skill development programs

What We're Looking For

- Fluent in Thai (spoken and written) — native speaker or equivalent

- Strong communication skills in English and/or Indonesian

- Minimum 1 year of customer service experience (preferably with Thai market exposure)

- Ability to multitask and perform under pressure

- Familiarity with CRM systems and digital communication tools

- Positive attitude, high empathy, and a solution-oriented mindset

Working Hours

Shifting schedule based on operational needs, including weekends and public holidays.

Ready to make a difference for Thai customers?

Apply now and be part of a team that values care, connection, and customer satisfaction.