20 Bilingual Representative jobs in Thailand
Client Services (Assistant Manager)
Bangkok, Bangkok
Principal Financial Group
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Respond to client’s queries and execute transactions with reference to mutual fund from all channels.
- Perform New Account Opening process including required AML FATCA process and ongoing monitoring for direct clients.
- Promptly handle client’s feedback and complaints according to company's guideline.
- Co-ordinate, work with other related parties to resolve client problem in a timely and professional manner.
- Responsible for all documentary and administrative tasks.
- Support all sales teams on all documentary and administrative tasks.
Qualifications:
- Bachelor's and Master's Degree in Business Administration preferred.
- IC license is required.
- 1-5 years working experience in Financial Institution.
- Knowledge about mutual fund business
- Excellent communication and interpersonal skills with the ability to communicate effectively and able to work well with people of all levels.
- Keen on operation and high attention to details.
- Decent English.
- Respond to client’s queries and execute transactions with reference to mutual fund from all channels.
- Perform New Account Opening process including required AML FATCA process and ongoing monitoring for direct clients.
- Promptly handle client’s feedback and complaints according to company's guideline.
- Co-ordinate, work with other related parties to resolve client problem in a timely and professional manner.
- Responsible for all documentary and administrative tasks.
- Support all sales teams on all documentary and administrative tasks.
Qualifications:
- Bachelor's and Master's Degree in Business Administration preferred.
- IC license is required.
- 1-5 years working experience in Financial Institution.
- Knowledge about mutual fund business
- Excellent communication and interpersonal skills with the ability to communicate effectively and able to work well with people of all levels.
- Keen on operation and high attention to details.
- Decent English.
This advertiser has chosen not to accept applicants from your region.
0
Senior HR Client Services Manager
PRTR
Posted today
Job Viewed
Job Description
More than just a recruitment company. At PRTR, we have been a part of our customers’ success for 27 years as their total HR solutions partner. With 450 dedicated professionals and over 11,000 outsourced staff, we are here to be Your Partner In People because PRTR believes in the power of people.
**RESPONSIBILITIES**:
**P**ayroll process management **(Payroll calculating, Attendance report,** bonus, incentives, etc.)**
- Managing and assisting with day-to-day operations of the HR functions and duties.
- Managing and assisting in managing the payroll for outsourced employees.
- Providing payroll information by answering questions and requests as to customer require
- Processing documentation and preparing reports relating to personnel activities to clients (Staffing, Orientation, performance evaluations).
- Acting as the contact point for outsourced employees regarding welfare and other HR issues and handling employee relations at client sites.
- Compiling and updating employee records (hard and soft copies).
- Handling new hire orientation, preparation of materials, and onboarding program.
**Project management (Outsourcing staff, Payroll service)**
- Managing project management and control issues related to outsourced employees.
- Dealing with all manner of employee HR rules and regulations issues and requests.
- Visiting clients to maintain good employee relationships and to promote good relationships with clients.
- Supporting and advising clients on labor laws.
- Working closely with customers as a consultant and specialist on people issues.
- Contributing to team effort by accomplishing related results as needed.
- Executing HR projects as assigned by HR Client Services Manager.
**QUALIFICATIONS**:
- Bachelor’s Degree in Human Resources Management, Psychology, or any related field.
- At least 7 years experience in HR with 3 years in payroll management.
- Good knowledge of Thai Labor Law.
- Proficient in MS Office (especially Excel)
- Ability to manage and lead team members to excellent performance.
- Must be a team player and highly organized.
- Good command of spoken and written English
- Strong problem-solving, interpersonal relations, follow-up, time management, and managerial skills.
**RESPONSIBILITIES**:
**P**ayroll process management **(Payroll calculating, Attendance report,** bonus, incentives, etc.)**
- Managing and assisting with day-to-day operations of the HR functions and duties.
- Managing and assisting in managing the payroll for outsourced employees.
- Providing payroll information by answering questions and requests as to customer require
- Processing documentation and preparing reports relating to personnel activities to clients (Staffing, Orientation, performance evaluations).
- Acting as the contact point for outsourced employees regarding welfare and other HR issues and handling employee relations at client sites.
- Compiling and updating employee records (hard and soft copies).
- Handling new hire orientation, preparation of materials, and onboarding program.
**Project management (Outsourcing staff, Payroll service)**
- Managing project management and control issues related to outsourced employees.
- Dealing with all manner of employee HR rules and regulations issues and requests.
- Visiting clients to maintain good employee relationships and to promote good relationships with clients.
- Supporting and advising clients on labor laws.
- Working closely with customers as a consultant and specialist on people issues.
- Contributing to team effort by accomplishing related results as needed.
- Executing HR projects as assigned by HR Client Services Manager.
**QUALIFICATIONS**:
- Bachelor’s Degree in Human Resources Management, Psychology, or any related field.
- At least 7 years experience in HR with 3 years in payroll management.
- Good knowledge of Thai Labor Law.
- Proficient in MS Office (especially Excel)
- Ability to manage and lead team members to excellent performance.
- Must be a team player and highly organized.
- Good command of spoken and written English
- Strong problem-solving, interpersonal relations, follow-up, time management, and managerial skills.
This advertiser has chosen not to accept applicants from your region.
1
Manager - Call Center & Social Media Management
Siam Makro Pcl.
Posted today
Job Viewed
Job Description
Call Center Management.
Social Media Management.
Developing contact center strategies.
Call Center Management.
Developing short
- and long-term forecasts of contact center volumes and demands across multiple support channels.
Managing staffing plans and scheduling practices to ensure resources are maximized to deliver optimal service level results.
Leading team of analysts overseeing real time monitoring, scheduling and analysis activities to ensure appropriate agent coverage across all channels and hours of operation.
Developing contact center strategies to improve customer experience, and reduce cost per contact through deflection and efficiency gains.
Setting and reviewing operational performance standards.
Facilitating weekly and monthly Operations meetings leadership team of upcoming initiatives, plans, challenges, or anticipated risks to service levels.
Partnering with internal technology team and technology providers, developing support processes, and working ongoing technical issues and changes.
Social Media Management
Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency.
Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
Maintain unified brand voice across different social media channels.
Monitor social media channels for industry trends.
Interact with users and respond to social media messages, inquiries, and comments.
Review analytics and create reports on key metrics.
Assist in the development and management of social media marketing and influencer marketing strategy.
Bachelor s degree, or equivalent work3-5 years of related work experience in a Contact Center of 100+, supporting multiple channels, in a constantly changing environment.
5+ years using Contact Center Workforce Management systems.
Proven work experience as a Social media manager.
Solid knowledge of SEO, keyword research and Google Analytics.
Experience collaborating across cross functional stakeholders.
Proficient in Microsoft Office suite, advanced Excel skills.
Expert knowledge of contact center workforce planning tools and best practices.
Microsoft Office proficiency and advanced Excel skills.
Exceptional analytical skills. Demonstrated ability to quickly understand cause and effect impacts on day-to-day service levels and make data driven decisions.
Technical savvy and expert problem-solving ability.
Expert communication skills. Confidently articulates complicated information in a concise manner and effectively facilitates discussions.
Exceptional organizational skills, attention to detail, ability to multi-task, and prioritize competing priorities.
**Job skills required**: SEO, Social media, Industry trends
**Job skills preferred**: Google Analytics, Microsoft Office, Research
Social Media Management.
Developing contact center strategies.
Call Center Management.
Developing short
- and long-term forecasts of contact center volumes and demands across multiple support channels.
Managing staffing plans and scheduling practices to ensure resources are maximized to deliver optimal service level results.
Leading team of analysts overseeing real time monitoring, scheduling and analysis activities to ensure appropriate agent coverage across all channels and hours of operation.
Developing contact center strategies to improve customer experience, and reduce cost per contact through deflection and efficiency gains.
Setting and reviewing operational performance standards.
Facilitating weekly and monthly Operations meetings leadership team of upcoming initiatives, plans, challenges, or anticipated risks to service levels.
Partnering with internal technology team and technology providers, developing support processes, and working ongoing technical issues and changes.
Social Media Management
Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency.
Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
Maintain unified brand voice across different social media channels.
Monitor social media channels for industry trends.
Interact with users and respond to social media messages, inquiries, and comments.
Review analytics and create reports on key metrics.
Assist in the development and management of social media marketing and influencer marketing strategy.
Bachelor s degree, or equivalent work3-5 years of related work experience in a Contact Center of 100+, supporting multiple channels, in a constantly changing environment.
5+ years using Contact Center Workforce Management systems.
Proven work experience as a Social media manager.
Solid knowledge of SEO, keyword research and Google Analytics.
Experience collaborating across cross functional stakeholders.
Proficient in Microsoft Office suite, advanced Excel skills.
Expert knowledge of contact center workforce planning tools and best practices.
Microsoft Office proficiency and advanced Excel skills.
Exceptional analytical skills. Demonstrated ability to quickly understand cause and effect impacts on day-to-day service levels and make data driven decisions.
Technical savvy and expert problem-solving ability.
Expert communication skills. Confidently articulates complicated information in a concise manner and effectively facilitates discussions.
Exceptional organizational skills, attention to detail, ability to multi-task, and prioritize competing priorities.
**Job skills required**: SEO, Social media, Industry trends
**Job skills preferred**: Google Analytics, Microsoft Office, Research
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Trainer
Bangkok, Bangkok
Shopee
Posted today
Job Viewed
Job Description
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Analyse customer service staff knowledge/skill/behavior gaps
- Develop, and centralize for all sites CS agents all learning materials inclusion of:
- product knowledge, CS tools, SOPs, hard/soft skills required for onboarding, refresher & change updates and agents’ KPI gaps recovery, mock-ups of real case handling practices & pre/post evaluations, routine quizzes
- Provide Train-the-Trainer sessions for BPO trainers
- Create safe and engaging training experiences that ensure agents receive practical and effective training
- Coordinate and evaluate training conducted by BPO trainers to ensure consistency, accuracy
- Keep track of all training progress and provide reports for stakeholders
- Provide excellent customer service and maintain high standards for all work performed, working on complex requests and high volumes under tight deadlines.
- Collect feedback from audiences in order to continuously improve learning solutions, delivery methods, and materials
- Keep up-to-date with Instructional Design methods and frameworks in designing and developing educational and training programs
**Requirements**:
- Bachelor’s Degree in Instructional Design, Adult Learning or organization development, or similar
- Fluent in Thai and English, both written and spoken
- Passionate about people's development and giving people those ‘light bulb’ moments
- Demonstrable proven experience and success as a Learning Designer, Instructional Designer, or Curriculum Developer (for e-commerce or tech is a plus)
- Proven practical knowledge of facilitation, coaching methodologies, instructional systems design (ISD) frameworks, adult training methodologies, and service soft skill knowledge
- Ability to customize and design training courses to suit audience groups and fulfill expected outcome of training
- Ability to translate complex ideas and information into organized, guided, virtualized resources to enhance learning and self-service experience.
- Ability to deal with ambiguity and complex, matrixed environments with mínimal oversight.
- Learn fast, act fast with strong attention to detail and accuracy
- Good communication and can convey messages expressively and clearly
- Have great stage presence and can handle the most difficult of training situations
- Resilience to work under tight deadlines and under pressure in a fast pace environment
- Proficiency in MS Office or G-Suite including Word, Excel/G-Sheet, and PowerPoint/G-Slide
- Analyse customer service staff knowledge/skill/behavior gaps
- Develop, and centralize for all sites CS agents all learning materials inclusion of:
- product knowledge, CS tools, SOPs, hard/soft skills required for onboarding, refresher & change updates and agents’ KPI gaps recovery, mock-ups of real case handling practices & pre/post evaluations, routine quizzes
- Provide Train-the-Trainer sessions for BPO trainers
- Create safe and engaging training experiences that ensure agents receive practical and effective training
- Coordinate and evaluate training conducted by BPO trainers to ensure consistency, accuracy
- Keep track of all training progress and provide reports for stakeholders
- Provide excellent customer service and maintain high standards for all work performed, working on complex requests and high volumes under tight deadlines.
- Collect feedback from audiences in order to continuously improve learning solutions, delivery methods, and materials
- Keep up-to-date with Instructional Design methods and frameworks in designing and developing educational and training programs
**Requirements**:
- Bachelor’s Degree in Instructional Design, Adult Learning or organization development, or similar
- Fluent in Thai and English, both written and spoken
- Passionate about people's development and giving people those ‘light bulb’ moments
- Demonstrable proven experience and success as a Learning Designer, Instructional Designer, or Curriculum Developer (for e-commerce or tech is a plus)
- Proven practical knowledge of facilitation, coaching methodologies, instructional systems design (ISD) frameworks, adult training methodologies, and service soft skill knowledge
- Ability to customize and design training courses to suit audience groups and fulfill expected outcome of training
- Ability to translate complex ideas and information into organized, guided, virtualized resources to enhance learning and self-service experience.
- Ability to deal with ambiguity and complex, matrixed environments with mínimal oversight.
- Learn fast, act fast with strong attention to detail and accuracy
- Good communication and can convey messages expressively and clearly
- Have great stage presence and can handle the most difficult of training situations
- Resilience to work under tight deadlines and under pressure in a fast pace environment
- Proficiency in MS Office or G-Suite including Word, Excel/G-Sheet, and PowerPoint/G-Slide
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Advisor
BERLITZ Bangkok Limited
Posted today
Job Viewed
Job Description
Handles initial inquiries.
Supports and tracks local marketing activities and promotional events.
Conducts sales activities through enrollment.
Forms and manages groups.
Follows up on unconverted inquiries and inactive customers.
CUSTOMER RETENTION ACTIVITIES.
Maintains positive customer relations and ensures customer satisfaction.
Conducts customer orientations.
Ensure optimal Language Center appearance.
Encourages customer re-enrollments.
Schedules lessons for customers and instructors.
Schedules and conducts student consultations and counseling.
OPERATIONS.
Enters and manages customer information in the company system.
Prepares invoices, collects customer payments and handles other accounting activities.
Prepares reports and required documents.
Manages material inventory.
Maintains correspondence with customers.
**Qualifications**:
Bachelor's degree in any field.
0-2 years of working experience (Fresh Graduate are welcome).
Good Command of English.
Good command of Microsoft Office.
Good Interpersonal Skills.
Fringe Benefit.
Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.
**Job skills required**: English
Supports and tracks local marketing activities and promotional events.
Conducts sales activities through enrollment.
Forms and manages groups.
Follows up on unconverted inquiries and inactive customers.
CUSTOMER RETENTION ACTIVITIES.
Maintains positive customer relations and ensures customer satisfaction.
Conducts customer orientations.
Ensure optimal Language Center appearance.
Encourages customer re-enrollments.
Schedules lessons for customers and instructors.
Schedules and conducts student consultations and counseling.
OPERATIONS.
Enters and manages customer information in the company system.
Prepares invoices, collects customer payments and handles other accounting activities.
Prepares reports and required documents.
Manages material inventory.
Maintains correspondence with customers.
**Qualifications**:
Bachelor's degree in any field.
0-2 years of working experience (Fresh Graduate are welcome).
Good Command of English.
Good command of Microsoft Office.
Good Interpersonal Skills.
Fringe Benefit.
Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.
**Job skills required**: English
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Analyst (Hybrid)
Bangkok, Bangkok
Citigroup
Posted 3 days ago
Job Viewed
Job Description
The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
**Responsibilities:**
+ Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
+ Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
+ Conduct necessary analyses to address client needs
+ Communicate resolutions to clients
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Previous relevant experience preferred
+ Experience in customer service
+ Proven investigative, analytical and risk management skills
+ Demonstrated ability to present concepts and influence/lead change
+ Consistently demonstrate clear and concise written and verbal communication
+ Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
**Education:**
+ Bachelor's degree/University degree or equivalent experience
---
**Job Family Group:**
Customer Service
---
**Job Family:**
Institutional Customer Service
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Responsibilities:**
+ Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
+ Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
+ Conduct necessary analyses to address client needs
+ Communicate resolutions to clients
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Previous relevant experience preferred
+ Experience in customer service
+ Proven investigative, analytical and risk management skills
+ Demonstrated ability to present concepts and influence/lead change
+ Consistently demonstrate clear and concise written and verbal communication
+ Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
**Education:**
+ Bachelor's degree/University degree or equivalent experience
---
**Job Family Group:**
Customer Service
---
**Job Family:**
Institutional Customer Service
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Team Lead
Bangkok, Bangkok
Shopee
Posted today
Job Viewed
Job Description
DepartmentOperations
LevelExperienced (Team Lead)
LocationThailand - Bangkok
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Lead and manage customer service team in e-commerce business
- Manage, train and coach team members and monitor their performance to achieve KPIs
- Manage the development and implementation of operational strategies for customer service management
- Ensure that all subordinates are working effectively and follow all technical and company service processes
- Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers
- Handle customer and sellers queries and complaints
- Ensure operation support provided is able to meet service commitment and customer requirement
- Ensure smooth running of daily processes to meet service commitment level
**Requirements**:
- Bachelor's Degree or higher in any related fields
- At least 5 working experiences in managing customer service team
- Good command of written and spoken English
- Excellent communications and inter-personal skills
- Good service mind with the ability to handle customer's complaint and inquiry
- Leadership ability to include demonstrated ability to develop team
LevelExperienced (Team Lead)
LocationThailand - Bangkok
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Lead and manage customer service team in e-commerce business
- Manage, train and coach team members and monitor their performance to achieve KPIs
- Manage the development and implementation of operational strategies for customer service management
- Ensure that all subordinates are working effectively and follow all technical and company service processes
- Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers
- Handle customer and sellers queries and complaints
- Ensure operation support provided is able to meet service commitment and customer requirement
- Ensure smooth running of daily processes to meet service commitment level
**Requirements**:
- Bachelor's Degree or higher in any related fields
- At least 5 working experiences in managing customer service team
- Good command of written and spoken English
- Excellent communications and inter-personal skills
- Good service mind with the ability to handle customer's complaint and inquiry
- Leadership ability to include demonstrated ability to develop team
This advertiser has chosen not to accept applicants from your region.
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6
Teller/customer Service Officer
Bangkok, Bangkok
United Overseas Bank (Thai) Public Company Limited
Posted today
Job Viewed
Job Description
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.
**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.
**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:
This advertiser has chosen not to accept applicants from your region.
7
Teller/customer Service Officer
Bangkok, Bangkok
United Overseas Bank (Thai) Public Company Limited
Posted today
Job Viewed
Job Description
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.
**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.
**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:
This advertiser has chosen not to accept applicants from your region.
8
Customer Service and Coordinator
Bangkok, Bangkok
Artistic Jewels Co.,Ltd
Posted today
Job Viewed
Job Description
The Jewelry Design Coordinator will be responsible for overseeing and coordinating the design and production of jewelry within the company. This includes communicating with the CAD design team to ensure that concepts and designs are properly translated into finished products, working with the production team to ensure that all products are manufactured to the highest quality standards, and communicating with customers to ensure their satisfaction with the final product.
Key Responsibilities:
- Work with the CAD design team to understand and interpret jewelry concepts and designs
- Communicate with the production team to ensure that all products are manufactured to the highest quality standards
- Coordinate with other departments to ensure that all designs are properly translated into finished products
- Monitor production schedules and timelines to ensure that all products are delivered on time
- Work with the quality control team to ensure that all products meet or exceed quality standards
- Identify and resolve any production or design issues that may arise
- Communicate with external vendors to ensure that all materials used in production are of the highest quality
- Communicate with customers to ensure their satisfaction with the final product, address any concerns and provide excellent customer service
Qualifications:
- Any Nationality
- 3+ years of experience in jewelry or production coordination or Customer service
- Strong knowledge of jewelry production techniques and materials
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work well under pressure and meet tight deadlines
- Strong attention to detail and ability to identify and resolve problems
This role is the perfect opportunity for a creative, organized and customer service oriented individual with a passion for jewelry design and production. The Jewelry Design Coordinator will play a crucial role in ensuring that all products are manufactured to the highest quality standards, delivered on time and that customers are satisfied with the final product. If you possess the qualifications and experience required for this role, we encourage you to apply.
ประเภทของงาน: งานประจำ
เงินเดือน: ฿45,000.00 - ฿55,000.00 ต่อเดือน
ความสามารถในการเดินทางไปทำงาน/ย้ายที่อยู่:
- นิคมอุตสาหกรรมอัญธานี: เดินทางไปทำงานได้หรือมีแผนพร้อมที่จะย้ายที่อยู่ก่อนเริ่มทำงาน (ต้องการ)
Key Responsibilities:
- Work with the CAD design team to understand and interpret jewelry concepts and designs
- Communicate with the production team to ensure that all products are manufactured to the highest quality standards
- Coordinate with other departments to ensure that all designs are properly translated into finished products
- Monitor production schedules and timelines to ensure that all products are delivered on time
- Work with the quality control team to ensure that all products meet or exceed quality standards
- Identify and resolve any production or design issues that may arise
- Communicate with external vendors to ensure that all materials used in production are of the highest quality
- Communicate with customers to ensure their satisfaction with the final product, address any concerns and provide excellent customer service
Qualifications:
- Any Nationality
- 3+ years of experience in jewelry or production coordination or Customer service
- Strong knowledge of jewelry production techniques and materials
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work well under pressure and meet tight deadlines
- Strong attention to detail and ability to identify and resolve problems
This role is the perfect opportunity for a creative, organized and customer service oriented individual with a passion for jewelry design and production. The Jewelry Design Coordinator will play a crucial role in ensuring that all products are manufactured to the highest quality standards, delivered on time and that customers are satisfied with the final product. If you possess the qualifications and experience required for this role, we encourage you to apply.
ประเภทของงาน: งานประจำ
เงินเดือน: ฿45,000.00 - ฿55,000.00 ต่อเดือน
ความสามารถในการเดินทางไปทำงาน/ย้ายที่อยู่:
- นิคมอุตสาหกรรมอัญธานี: เดินทางไปทำงานได้หรือมีแผนพร้อมที่จะย้ายที่อยู่ก่อนเริ่มทำงาน (ต้องการ)
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