8 Business Process jobs in Thailand

In **Small, Medium Enterprises & Channel (SME&C)** , we are driven by the purpose of empowering customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organisation aligned with partners, with SME&C being one of Microsoft's fastest-growing customer segments.
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organisations to achieve more," **Global Channel Partner Sales** (GCPS) within SME&C is responsible for driving revenue outcomes with partners through innovative solutions-at scale, and this is where you come in.
We are looking for a **Partner Solution Architect (PSA), specialising in AI Business Process (Dynamics 365 and Power Platform)** , who is passionate about enabling partner transformation. This is a partner-facing role, owning the technical relationship between the partner and Microsoft.
You will be responsible for guiding our partners' transformation in AI Business Process, helping them identify and achieve their business objectives through best-in-class engagement and partner co-selling, while also working cross-collaboratively and embracing our SME&C Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
**Responsibilities**
+ **Partner Transformation, Strategic Programs and Solution Development:** Accelerate partner transformation and growth by leveraging the Microsoft value proposition and increase partner portfolio capabilities with key Microsoft innovations. Aid partners to develop and implement high quality solutions and/or services leveraging Microsoft's latest technologies?
+ **Technical Leadership:** Develop and maintain depth and breadth of technical and professional skills, along with business acumen and industry knowledge. Exhibit a deep level of knowledge in the AI Business Process Solution area. ?
+ **Enablement Execution:** Lead and/or contribute to the delivery of workshops, bootcamps, and trainings necessary to build partners' technical skills.
+ **Technical Engagement:** Lead technical engagements, including Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons.
+ **Best Practice Sharing:** Collaborate with Microsoft's Engineering teams to generate technical insight and enable best practices sharing.
+ **Other** : Embody our? culture ?and? values ?
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ Experience working in a partner-facing role
+ Experience working on technical projects
+ Proven ability in designing and deploying solutions in the AI Business Process solution area, specifically Dynamics 365 and Power Platform, with experience in ERP.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Overview:
Qualifications:
**Requirements**:

- Currently pursuing a degree in Business Administration, Management, Finance, Economics, or a related field.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with data analysis tools (e.g., Tableau, SQL) is a plus.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Highly organized with strong attention to detail.
- Eagerness to learn and adapt in a fast-paced environment.

**What We Offer**:

- Hands-on experience in business operations within a dynamic company.
- Mentorship and guidance from experienced professionals.
- Opportunity to work on impactful projects and contribute to the company's growth.
- Competitive internship compensation.
- Potential for future career opportunities within the company.

**Responsibilities**:
**Responsibilities**
- Assist in collecting, analyzing, and interpreting data to support business decisions.
- Prepare reports, dashboards, and presentations to communicate insights and recommendations to stakeholders.
- Collaborate with team members to identify areas for operational improvement.
- Participate in process mapping, documentation, and implementation of new procedures.
- Contribute to various projects by conducting research, coordinating tasks, and tracking progress.
- Assist in the development and execution of project plans, timelines, and deliverables.
- Work closely with different departments (e.g., finance, marketing, sales) to gather information and support cross-functional initiatives.
- Facilitate communication and coordination between teams to ensure smooth operations.
- Perform administrative tasks such as scheduling meetings, preparing meeting agendas and minutes, and maintaining documentation.
- Assist in the creation and maintenance of standard operating procedures (SOPs).

**Job Purpose**

Directly responsible on the processes, system implementations and enhancements of Operations unit. Analyze and identify areas and method of improvement, opportunities to reduce turnaround time and maximize efficiencies and capacities in order to improve quality, productivity and quality of works.

**Key Responsibilities**

**Project Management**
- Coordinate with Regional O&T on all projects implementations and ensure that the project can be executed within scope and timeline.
- Understand user requirements. Responsible on requirement preparation and UAT on all projects and system enhancements.
- Engage project stakeholders, monitor and update project status on regular basis.
- Execute project management. Ensure the project meets the objective and continuous improvement.
- Clearly communicate the business requirements to the related team for best productivity improvement

**Process Improvement**
- Understand the process and gather requirements from operations and business users
- Identify problem statement, root cause analysis and find opportunities for process improvement
- Identify and introduce quick win / long term solutions and tools used in order to improve the internal processes.
- Design / Develop and Deploy end to end process initiatives to improve performance with key measurements.
- Drive process improvement in O&T

**Business as Usual (BAU)**
- Monitor overall status of daily data of Operations.
- Monitor volume and capacities to meet SLA and manage to meet Operational target.
- Help set priorities of works in daily operations.

**Experience**
- At least 8 years work experience in IT and/or Operations management
- At least 5 years insurance or broking experience is preferred.
- Minimum 5 years work experience in Project Management and Process Improvement is preferred.

**Knowledge and skills**
- Knowledge and skill with Advance MS Excel, VBA, database and/or Power BI
- Knowledge and skill on python or RPA is a plus
- Good logical and comprehensive thinking. Able to connect dots
- Self-starter. Able to work under minimum supervision.
- Able to manage various stakeholders both in local, regional, and global level
- Excellent organization skills - able to prioritize work and meet deadlines
- Systematic approach to complex problem solving
- Critical thinking and decision making
- Growth mindset. Creativity & Initiative.
- Proficiency in English both writing and speaking.
- Proficiency in Microsoft Office tools (or equivalent) - Outlook, Word and Excel.
- Good knowledge and skill on advance Microsoft Excel formula and/or Visual Basic.
- Experience in Global / Multi National Organization (preferable)

Fairdee Insurtech Co., Ltd. (part of the Qoala Group)Have you ever aspired to build your own tech startup? Or join an early-stage startup in a leadership role to shape the company’s culture and future, and eventually impact the lives of millions of consumers?If yes, join us at FairDee (Fairdee.co.th).

FairDee is the Thailand brand of the Qoala Group. Qoala is the fastest growing venture-backed regional insurance technology (insurtech) startup with operations in Thailand, Indonesia, Malaysia, and Vietnam and an engineering hub in India. We are South East Asia’s largest omnichannel insurtech with a mission to provide millions of underinsured people across South East Asia with access to affordable and personalized insurance protection.

In Thailand, we do so by empowering small independent insurance agents with a digital insurance platform to serve their customers, and by collaborating with our partner insurers to create innovative and targeted insurance products for consumers. We have raised over USD 85 million and are backed by Tier 1 VC investors like Eurazeo, Sequoia Capital, Flourish Ventures, MDI Ventures, have a strong engineering culture and a leadership team who have had previous success in high growth companies like Traveloka, Practo and OVO, and corporates like BCG, Bain and Citibank.

Why join us?
- Create Impact: Be at the forefront of delivering positive change to the insurance industry byfirst scaling up our agent distribution network (we now have thousands of agents using our platform) and subsequently working with insurers to provide affordable and personalized insurance coverage to consumers via the network we have built.
- Cohesive people oriented culture: We have had our fair share of setbacks too and have continually overcome them with our resilience and ingenuity. This is possible because we have a flat and transparent culture where the success and challenges of the company are shared openly, and everyone is encouraged to voice out their ideas and concerns. We are also focused on providing learning opportunities for everyone to develop their own careers and skill sets.
- Leadership opportunity: This is an excellent opportunity for you to accelerate your career and learnings by taking on a leadership role at the fast-growing company and to experience the dynamism of working with a cohesive and motivated team.

Business Analyst - Operations Excellence

Job Highlights
- Drive operational excellence initiative; from data-driven opportunity identification, solutioning, process design, and implementation
- High level of analytical and critical thinking skills required
- 3-5 years’ experience in business operations or any related project management in Operations
- Good communication in both Thai and English

**Responsibilities**:

- Identify and implement initiatives that drive operational efficiencies and productivities with the aim to reduce risk and improve operational excellence
- Perform deep-dive analysis in order to provide proactive, constructive and actionable insights that identify opportunities for improvement and facilitate management decisions to deliver better service
- Quickly gain a deep understanding of the business processes that are underpinning the metrics and goals
- Maintain and resolve issues relating to Sum Insured and Insurance product’s price list
- Work closely with Strategy and Operations Director to innovate and refine process optimization to improve productivity
- Support the management in its day-to-day work delivering data driven insights and convincing presentations
- Translate complex data and information into easy-to-understand insights tailored for all relevant audiences

**Requirements**:
**Requirements**:

- Bachelor's degree/Master’s degree in Economics, Engineering, MBA or relevant field
- Have minimum 3 years’ experience in business operations or any related project in operation optimization / process design
- Possess outstanding problem-solving skills and analytical thinking
- Good communication in both Thai and English (speaking and writing)
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Willingness to go extra-mile
- Self-driven, goal-driven mindset and “Can Do” attitude also able to work under pressure

**The General Manager, Operations & Business Services** is a senior executive role responsible for overseeing the day-to-day operational functions of Dextra Manufacturing Co., Ltd. This position involves strategic planning, managing operational processes, improving performance, ensuring operational efficiency, and leading a diverse team to achieve business goals. The General Manager, Operations & Business Services plays a critical role in aligning plant performance with Group objectives and industry standards, contributing to the company’s long-term success and competitive edge. This position works closely with other senior leaders to develop and implement strategies that drive organizational growth and sustainability.

**Key Responsibilities**

Strategic Planning and Execution:

- Develop and implement operational strategies aligned with corporate goals and objectives.
- Identify opportunities for standardization, process optimization, innovation, and cost reduction in operations.
- Establish and drive plant objectives to meet production targets, quality standards, and budgetary requirements.
- Steer long-term planning initiatives to ensure the company’s operational readiness by effectively collaborating with senior management to define objectives, goals, and performance metrics.

Operational Management:

- Oversee daily operations of the company, ensuring efficiency and effectiveness.
- Manage resources, including human, financial, and material, to optimize operational performance.
- Monitor key performance indicators (KPIs) and metrics to measure operational success.
- Oversee all aspects of plant production, ensuring that production schedules are met.
- Optimize production processes to improve efficiency and reduce waste.
- Analyze operational data and performance indicators to identify areas for improvement and implement corrective actions as needed.

Quality Assurance:

- Ensure all products meet quality standards and specifications.
- Implement and maintain quality control systems.
- Address quality issues promptly to minimize disruptions.

Safety and Compliance:

- Promote a culture of safety and ensure compliance with health and safety regulations.
- Conduct regular safety audits and risk assessments.
- Develop and implement emergency response plans.

Team Leadership & Engagement:

- Lead, mentor, and develop a high-performing team ensuring alignment with corporate objectives and standards.
- Set performance expectations, conduct performance evaluations, and provide coaching and development opportunities for direct reports.
- Develop talent pipelines and succession plans for key roles in the organization.
- Foster a positive and inclusive work environment.
- Ensure appropriate staffing levels and manage recruitment, training, and retention of employees.
- Foster a culture of engagement, accountability, and continuous improvement.
- Implement programs and initiatives to enhance employee satisfaction and motivation.

Continuous Improvement:

- Lead continuous improvement initiatives and implement lean manufacturing principles to enhance processes, technologies, and systems across all operations.
- Streamline processes to enhance productivity and reduce costs.
- Identify and rectify bottlenecks and inefficiencies in the production process.

Technology, Innovation & Product Development
- Drive the adoption of new technologies and innovative solutions to improve operational efficiency.
- Stay abreast of industry trends and emerging technologies to keep the company competitive.
- Implement digital transformation initiatives to enhance production and operational capabilities.
- Support and collaborate with R&D and product development teams to bring new products to market.
- Ensure operational readiness for new product launches.
- Facilitate cross-functional collaboration to drive innovation and product improvements.

Regulatory Compliance:

- Ensure compliance with industry regulations, environmental standards, and other applicable laws.
- Remain updated on regulatory changes and promptly integrate required adaptations.

Maintenance and Equipment:

- Oversee the maintenance of plant equipment and facilities.
- Ensure machinery is in good working order and maintenance schedules are adhered to.
- Plan for and manage capital projects and upgrades.

Supply Chain and Inventory Management:

- Coordinate with supply chain and procurement teams to ensure availability of raw materials.
- Manage inventory levels to optimize production without overstocking.
- Maintain strong relationships with suppliers and vendors.

Financial Management:

- Develop and manage operational budgets.
- Monitor financial performance and implement cost-control measures.
- Work with the finance department to ensure accurate financial reporting and analysis.

Stakeholder Management:

- Build and maintain relationships with key stakeholders, including customers, suppliers, and partners.
- Communicate regularly with senior management to

Our client is a leading manufacturer and distributor of industrial gas.
- Collecting, follow-up, uploading, and adjustment.
- Performing AR vouchers for CHQ collection and fund transfer.
- Verifying AR voucher based on AR voucher policy.
- Matching the original withholding tax certificate with a report from Cash App for withholding tax clearing and filing for auditing. -Verify Withholding Tax voucher from CMO, create JV file and submit the request for clearing via Cash App.
- Collecting adjustment due to incorrect booking of Bank GL, wrong Withholding Tax, Till Adjustment, Payment post false customer account, customer claim payment after payment written off.
- Reconciliation and performing monthly reports of withholding tax.
- Performing monthly JV files for unallocated cash booking.
- Coordinating to close the monthly AR module within the schedule.
- Following up with the team to update unidentified customer payments.
- Coordinating with the team to record payment received within the correct period.

**Required Qualifications**:

- 3 years + experience in accounting receivable & business administration role - operations commercial, sales, or another related role.
- Solid understanding of the business, ideally with an in-depth knowledge of accounting & admin and the role within the HPO OTC process.
- Ability to work under pressure and deliver consistent and accurate results to required deadlines.
- Ability to review processes and develop improvements to create the most optimum way.

**Benefits**:

- Variable bonus - average 2.5 months
- Group insurance + cover for 1 family member
- Provident fund 3-15%

Process Engineer (Project Improvement)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Manufacturing Engineering Teams are process leaders for stamping, molding or assembly related topics, ensuring the processes are running at optimum levels for quality and output. They are experts in mold tooling, die tooling, machining, and assembly techniques, possessing extensive knowledge of the associated manufacturing processes which may include the optimization and standardization of stamping / molding / assembly or other processes within the manufacturing environment. Manufacturing Engineering Teams enable the TE business unit plants to reach TE Operating Advantage (TEOA) requirements, roll out Centers of Excellence (COE), Best Demonstrated Practices (BDP's) and advise plants on tool and machine duplications / corrections / improvements. They design and develop manufacturing process and automation platforms and apply them for the realization of new product developments as well as optimization of existing products already in production. The Teams also support Product Development in the selection and optimization of tools for piece part production and the selection of the most suitable manufacturing concepts relative to planned manufacturing quantities, quality requirements and manufacturing location. They act as interface between engineering and production to ensure manufacturability of new designs and smooth production ramp up as well as support the research & development teams to produce sample manufacturing equipment, product samples and prototypes.
**What your background should look like:**
Design, develop, maintain and improve IN production assembly processes ensuring processes are optimized and adhere to relevant compliance to achieve product quality, minimize operational expenses and improve production rates to grow revenue.
**Responsibilities:**
+ Develop, implement, maintain and improve IN production assembly process, regarding to quality, safety, efficiency, cost and environmental aspects
+ Take lead in NPI/PTI and support R&D & QA in their effort to keep quality at the highest level
+ Responsible for production equipment capacity and capability regarding to Quality, Delivery and Cost
+ Carry out process flow, process control plan and monitoring
+ Prepare process control sheets, work instructions, operation manuals and game plan
+ Handle efficiency improvement and cost reductions
+ Prepare and maintain of jigs and fixtures and tooling according to Quality, Delivery and Cost
+ Responsible for the FOR pre-production run
+ Handle engineering change request.
+ Perform process validation and new machine validation
+ Create, review and maintain training materials
+ Conduct training on processes and lean concept
+ Maintain of production machines and improve its effectiveness
+ Other tasks may be assigned by the Superior
**Qualifications:**
+ Bachelor's degree in engineering
+ 2-3 years prior experience in electronics manufacturing
+ Experience in process improvement, process control and new process implementation
+ Understanding electrical and mechanical drawings.
+ Understanding process operations and standard operating procedures, Process Flow, FMEA, Control plan.
+ Knowledge in lean concepts, SPC implementations and quality control
+ Knowledge of Project planning.
+ Knowledge of ISO 9001 and/or IATF16949.
+ Knowledgeable in IEC and IPC standards
+ Good command of English & Thai both written and spoken
+ Good interpersonal skills, attitude, team work and leadership skills
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: Less than 10%
Requisition ID: 135834
Alternative Locations:
Function: Engineering & Technology
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.