119 Business Process Management jobs in Thailand

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

*Position: *
Business Process Management Lead
*Team: *
Finance & Operations
*Report to: *
Commercial Operations Lead
*Purpose of the Job *
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

The Opportunity
We are looking for a highly motivated and detail-oriented Business Process Management Lead to drive operational excellence across core commercial processes, including Contract Lifecycle Management, Pricing Management, and Instrument Lifecycle Management. This role will play a pivotal part in optimizing end-to-end business processes to improve efficiency, ensure compliance, and enable strategic decision-making. The BPM Lead will also champion continuous process improvement initiatives and digital transformation efforts within Commercial Operations.

Roles And Responsibilities
*Contract Life Cycle Management: *

• Manage end-to-end contract lifecycle processes, including Deal Master setup, contract creation, amendments, and renewals for reagent rental and cash sales instruments.
• Maintain standardized contract templates and ensure compliance with company policies
• Monitor and proactively manage contract status including establishment, changes and renewal of contracts

*Pricing Management and Review: *

• Oversee pricing operations, including the creation, review, update, and deactivation of pricing records across systems.
• Conduct periodic reviews of all pricing tiers to ensure alignment with commercial strategy and policy.
• Lead the annual pricing review process, ensure incorporating tax regulations and business strategy

*Instrument Life Cycle Management: *

• Oversee the process and policy for instrument delivery, installation, customer validation, and returns.
• Drive automation and improvements in tracking systems to increase visibility and operational efficiency
• Generate instrument efficiency and utilization reports and provide recommendations to support commercial decision-making

*Business Process Management: *

• Understand the affiliate's end-to-end business processes and drive initiatives to simplify processes and adapt new technologies with the aim of being more agile to drive and create value
• Be a partner or champion new ways of working by demonstrating an entrepreneurial spirit, enterprise thinking, and a continuous improvement mindset

Who You Are
*Experience and Competencies: *

• Strong analytical skills with the ability to interpret data and translate insights into actionable improvements
• Proficiency in Microsoft Excel and experience with SAP
• Excellent communication and interpersonal skills with the ability to work cross-functionally and influence stakeholders
• Familiarity with process mapping, automation tools, and ERP systems is an advantage
• A self-starter with a problem-solving mindset and strong attention to detail

*Industry Experience: *

• Bachelor's degree in Business Administration, Finance, Supply Chain Management, or a related field, or equivalent work experience
• 7+ years of experience in Business Process Management, Commercial Operations, or governance, ideally within a multinational organization or the healthcare industry

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

*Position: * Business Process Management Lead

*Team: * Finance & Operations

*Report to: * Commercial Operations Lead

* *Purpose of the Job***

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.  That's what makes us Roche.

The Opportunity

We are looking for a highly motivated and detail-oriented Business Process Management Lead to drive operational excellence across core commercial processes, including Contract Lifecycle Management, Pricing Management, and Instrument Lifecycle Management. This role will play a pivotal part in optimizing end-to-end business processes to improve efficiency, ensure compliance, and enable strategic decision-making. The BPM Lead will also champion continuous process improvement initiatives and digital transformation efforts within Commercial Operations.

*ROLES AND RESPONSIBILITIES *

*Contract Life Cycle Management: *

• Manage end-to-end contract lifecycle processes, including Deal Master setup, contract creation, amendments, and renewals for reagent rental and cash sales instruments.
• Maintain standardized contract templates and ensure compliance with company policies.
• Monitor and proactively manage contract status including establishment, changes and renewal of contracts.

*Pricing Management and Review: *

• Oversee pricing operations, including the creation, review, update, and deactivation of pricing records across systems.
• Conduct periodic reviews of all pricing tiers to ensure alignment with commercial strategy and policy.
• Lead the annual pricing review process, ensure incorporating tax regulations and business strategy.

*Instrument Life Cycle Management: *

• Oversee the process and policy for instrument delivery, installation, customer validation, and returns.
• Drive automation and improvements in tracking systems to increase visibility and operational efficiency.
• Generate instrument efficiency and utilization reports and provide recommendations to support commercial decision-making.

*Business Process Management: *

• Understand the affiliate's end-to-end business processes and drive initiatives to simplify processes and adapt new technologies with the aim of being more agile to drive and create value.
• Be a partner or champion new ways of working by demonstrating an entrepreneurial spirit, enterprise thinking, and a continuous improvement mindset.

Who you are

* *Experience and Competencies:***

• Strong analytical skills with the ability to interpret data and translate insights into actionable improvements.
• Proficiency in Microsoft Excel and experience with SAP.
• Excellent communication and interpersonal skills with the ability to work cross-functionally and influence stakeholders.
• Familiarity with process mapping, automation tools, and ERP systems is an advantage.
• A self-starter with a problem-solving mindset and strong attention to detail.

* *Industry Experience:***

• Bachelor's degree in Business Administration, Finance, Supply Chain Management, or a related field, or equivalent work experience.
• 7+ years of experience in Business Process Management, Commercial Operations, or governance, ideally within a multinational organization or the healthcare industry.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The opportunity

This role also plays a key role in supporting the Sales team with profitability deal calculations, ensuring data integrity and seamless integration with automated dashboards.

The ideal candidate is a detail-oriented, proactive, service-minded with strong communication skills and ability to collaborate effectively across functions.

You will be responsible for

Contract Life Cycle Management

• Manage end-to-end contract lifecycle processes, including Deal Master setup, contract creation, amendments, and renewals for reagent rental and cash sales instruments
• Monitor and proactively manage contract status including establishment, changes and renewal of contracts

Pricing Life Cycle Management

• Ensure pricing in quotation and SAP aligns with approved price in Global Deal Calculator
• Serve as a local contact point for Global Deal Calculator; provide support and training to Sales team

Instrument Life Cycle Management

• Create and maintain asset records in the SAP system
• Follow up with service engineers to ensure timely and complete submission of service to support asset capitalization
• Capitalize assets, update asset locations, and ensure workflows are completed in the system
• Perform regular reconciliations between the ERP and the Instrument database to ensure consistency and accuracy
• Support the Business team with Global Deal Calculations by providing auto-upload templates to minimize manual input.
• Review Deal Calculations input for accuracy before submission, helping to prevent errors, reduce processing time and ensure reliable data flow into performance monitoring dashboards

Who You Are
Experience and Competencies:

• Analytical Skills: Strong analytical skills with keen attention to detail
• Communication: Excellent communication and coordination abilities
• Problem-solving skills and ability to work under pressure
• System Proficiency: Proficiency in Microsoft Excel and experience with Asset management

Industry Experience:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field, or equivalent work experience
• At least three years of experience in Business process management, Supply Chain, or a related field, preferably within a multinational company or the healthcare industry
• A proficient language skill in Thai and a good command of spoken and written English

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The opportunity

This role also plays a key role in supporting the Sales team with profitability deal calculations, ensuring data integrity and seamless integration with automated dashboards.

The ideal candidate is a detail-oriented, proactive, service-minded with strong communication skills and ability to collaborate effectively across functions.

You will be responsible for

Contract Life Cycle Management

• Manage end-to-end contract lifecycle processes, including Deal Master setup, contract creation, amendments, and renewals for reagent rental and cash sales instruments.
• Monitor and proactively manage contract status including establishment, changes and renewal of contracts.

Pricing Life Cycle Management

• Ensure pricing in quotation and SAP aligns with approved price in Global Deal Calculator
• Serve as a local contact point for Global Deal Calculator; provide support and training to Sales team

Instrument Life Cycle Management

• Create and maintain asset records in the SAP system
• Follow up with service engineers to ensure timely and complete submission of service to support asset capitalization.
• Capitalize assets, update asset locations, and ensure workflows are completed in the system
• Perform regular reconciliations between the ERP and the Instrument database to ensure consistency and accuracy.
• Support the Business team with Global Deal Calculations by providing auto-upload templates to minimize manual input.
• Review Deal Calculations input for accuracy before submission, helping to prevent errors, reduce processing time and ensure reliable data flow into performance monitoring dashboards.

Who you are

Experience and Competencies:

• Analytical Skills: Strong analytical skills with keen attention to detail.
• Communication: Excellent communication and coordination abilities.
• Problem-solving skills and ability to work under pressure
• System Proficiency: Proficiency in Microsoft Excel and experience with Asset management.

Industry Experience:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field, or equivalent work experience.

• At least three years of experience in Business process management, Supply Chain, or
  
  a related field, preferably within a multinational company or the healthcare industry.

• A proficient language skill in Thai and a good command of spoken and written English.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

〈Job Profile〉

The Business Operations Specialist is responsible for ensuring the efficient and effective execution of daily business operations which includes logistics, data management, and customer communication and support. This role requires the ability to manage and maintain accurate data across various company systems, while also coordinating with the sales team and customers to ensure streamlined service workflows. The Business Operations Executive plays a critical role in optimizing operational efficiency, and as a team player, foster seamless communication across teams, contributing to the overall success of the business.

〈Job Responsibility〉

• Sample Registration and Logistics Coordination
• Test Report Management and Administration
• Data Entry, Maintenance and verification in Excel and various company systems
• Preparation and Packaging of Specimen and Collection Kits
• Invoice and Claims Processing
• Import Documentation and Clearance Management
• Customer Inquiries and Support, and collaborate with Sales team
• Inventory monitoring and procurement

〈Job Qualification〉

Education
: Bachelor degree in business administration, operations management, customer service, supply chain or related field is preferred.

Experience:
Experience in an operation, administrative, or support role in a business environment is preferred. Experience in process / SOP management is a plus.

Technical Skills:
Proficiency in Microsoft Office Suite (especially Excel, Outlook, Teams). Experience with business software (ERP) or data entry tools is preferable.

Communication skills:
Strong verbal and written communication skills, with the ability to interact professionally with customers and collaborate effectively with internal teams.

Language:
Proficiency in basic English communication is mandatory.

Organizational Skills:
Excellent attention to detail and accuracy, strong organizational skills, and the ability to manage multiple tasks in a fast-paced environment.

〈Work Condition〉

Working hours are from 9:00 AM to 6:00 PM, five days a week, with an additional two days every month on an alternating Saturday schedule.

The Business Operations Professional at Siemens Energy is a strategic planning role within the leadership team. The individual will be responsible for conducting market research, developing operational and sales strategies, and collaborating with cross-functional international teams to generate new business and improve our profitability. This role will be based in Thailand, and lead an ongoing international initiative working across ASEAN, and between Thailand and Europe. As part of the local leadership team, you will be expected to both set the tone for the Thai organization, and for the wider Asia Pacific organization.

• Leading an international initiative to strengthen local competency, oversee skills ramp-up, and improve customer experience within a specific product line
• Developing and implementing projects informed and guided by our strategy, to strengthen our financial performance
• Conducting market research to identify potential new business opportunities across Asia Pacific
• Collaborating with cross-functional teams to develop proposals and presentations for executive management
• Planning and implementing international projects to improve the gas services business

• The ideal candidate for this role will have a strong background in strategic planning and/or business development, with experience in the energy industry, particularly service.
• They should be highly motivated and proactive, with excellent communication and presentation skills, including a strong proficiency in English language.
• A bachelor's degree in engineering, business, or a related field is required
• Experience in sales (including working with ), project management, or field service is a plus

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: 

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• The opportunity to engage in important projects of our Distributed portfolio with significant long term contracts, high volume and profitability focus
• Be part of a regional team and global community with high flexibility and drive, that focuses on performance and high quality deliverables.
• Enrich your business network with key stakeholders.
• Readily available learning platform to support your career growth

Reports to:
Director of Business Operations

Mission

Drive smooth, scalable day-to-day operations across partnerships, contracts, events, merchandise, and general administration which the role will support ongoing commercial, marketing, product, and finance teams can move fast with confidence.

What You'll Own (Key Responsibilities)

1) Partnership & Channel Operations

• Coordinate partner onboarding: NDAs, reseller/MSP agreements, account setup, access provisioning.
• Assist in maintaining partner records, and enablement assets; schedule QBRs and track action items.
• Support joint campaigns with partners (co-branded materials, MDF requests, asset approvals).
• Track partner pipeline hygiene in the CRM and prepare weekly/monthly ops reports.

2) Contracts, Agreements & Legal Administration

• Intake, version control, and routing of contracts (NDA/Invoicing/Collections) for review and e-signature.
• Maintain a centralized contract repository, clause library, and renewal calendar; chase expiries.
• Ensure compliance checks (customer/vendor due diligence, data-processing terms, SLAs) are documented.
• Liaise with Legal/Finance on redlines, signatory processes, and post-signature obligations.

3) Events, Tradeshows & Field Marketing Operations

• End-to-end event project management: brief, budget, timeline, vendor sourcing, booth logistics, AV, freight.
• Coordinate speakers, demos, collateral, lead capture, swag, and on-site operations.
• Own post-event reconciliation: leads to CRM, follow-up playbooks, ROI/ROE reporting (MQLs, pipeline influence).
• Manage calendars of industry events and propose a quarterly participation plan.

4) Company-Wide Merchandise & Brand Logistics

• Plan, source, and quality-check corporate merchandise; maintain inventory and internal ordering process.
• Oversee branding guidelines for swag and event assets; handle shipments and customs paperwork as needed.
• Track unit costs and budget utilization; negotiate preferred rates with vendors.

5) Procurement & Vendor Management

• Assist RFQs/RFPs, compare bids, draft POs, and maintain GRN/receipting.
• Monitor vendor SLAs, renewals, and compliance docs (insurance, certifications).
• Partner with Finance on vendor onboarding and payment schedules.

6) Operations & Administrative Support

• Calendar coordination for key leadership activities, travel bookings, visas, and reimbursements.
• New-hire onboarding/offboarding logistics (assets, access, ID cards) with IT/HR.
• Document management in Confluence/Notion; keep SOPs and checklists up to date.
• Take minutes for ops meetings; follow through on action trackers and SLAs.

7) Systems, Data & Reporting

• Maintain dashboards for contracts, events, partner status, and ops KPIs.
• Drive CRM/CLM hygiene (fields, picklists, attachments) and simple automations (e.g., Google Sheets/Zapier/Apps Script).
• Enforce access controls and naming conventions across shared drives and tools.

8) Continuous Improvement

• Map and refine processes (RACI, SOPs, SLAs); remove bottlenecks.
• Propose quarterly ops improvements with measurable impact.

Qualifications

Must-have

• 3–5 years in Business Operations, Sales/Marketing Ops, Admin/Procurement, or Events Operations (tech or services preferred).
• Proven experience coordinating contracts, events, and vendor management.
• Strong English & Thai communication; crisp writing for briefs, minutes, and vendor emails.
• High proficiency with Google Workspace or Microsoft 365; solid spreadsheets habits.
• Detail-orientation, follow-through, and comfort juggling multiple deadlines.

Nice-to-have

• Experience with CRM (HubSpot/Salesforce), e-signature (DocuSign/Adobe Sign), CLM tools, and project trackers (Jira/Asana).
• Familiarity with basic finance ops (POs, GRN, invoicing packs) and local tax/withholding norms.
• Exposure to cybersecurity/enterprise software, field marketing, or partner/channel programs.

Core Competencies

• Operational rigor: builds checklists, closes loops, documents decisions.
• Stakeholder management: collaborates across Sales, Marketing, Legal, Finance, Product, and Partners.
• Vendor negotiation: balances cost, quality, and delivery.
• Data discipline: keeps systems clean, reports meaningful, and automations stable.
• Problem solving: anticipates risks; proposes pragmatic fixes.
• Confidentiality & integrity: handles sensitive contracts and partner data responsibly.

Tools You'll Use

Google Workspace / MS Office, HubSpot, Jira/Asana, Confluence/Notion, basic design tools

(Canva/Adobe for light edits), and simple automation platforms (Zapier/Make/Apps Script). BI tools

(Looker Studio/Tableau) a plus.

Working Style & Logistics

• Hybrid schedule with occasional early/late hours during tradeshows or partner launches.
• Regional travel for events (as required).
• Acts within delegated authority for POs/expenses and follows company policies (anti-bribery, gifts, data privacy).

Career Path

Business Operations Executive → Senior Business Operations Executive → Business Operations Manager → (track options) Partnerships Ops Lead / Events & Brand Ops Lead / Revenue Operations.