What Jobs are available for Catering Liaison in Thailand?

Additional Information

Job Number

Job CategorySales & Marketing

LocationBangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500

ScheduleFull Time

Located Remotely?N

Position Type Management

W Marriott International dążymy do tego, aby być pracodawcą oferującym równe szanse, przyjmującym wszystkich i zapewniającym dostęp do możliwości. Aktywnie wspieramy środowisko, w którym wyjątkowe pochodzenie naszych pracowników jest cenione i honorowane. Naszą mocną stroną jest bogata różnorodność kulturowa, talenty i doświadczenia naszych pracowników. Zobowiązujemy się do zapobiegania dyskryminacji ze względu na jakąkolwiek chronioną podstawę, w tym niepełnosprawność, status weterana lub inną podstawę chronioną przez obowiązujące prawo.

Marriott Hotels stara się podnosić poprzeczkę jakości w sztuce gościnności, wprowadzając innowacje na każdym kroku, a jednocześnie zapewniając poczucie komfortu tak dobrze znane na całym świecie. Jako gospodarz w Marriott Hotels pomożesz dotrzymać zobowiązania "Wonderful Hospitality. Always" (Wyjątkowa gościnność. Za każdym razem) poprzez dostarczanie starannie dobranych, płynących z serdeczności, przemyślanych usług, które pielęgnują i odzwierciedlają nasze żywe dziedzictwo. Dzięki nazwie, która jest synonimem gościnności na całym świecie, z dumą oferujemy Ci możliwości rozwoju kariery w Marriott Hotels. Stając się częścią zespołu Marriott Hotels, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

JW Marriott jest częścią luksusowego portfolio Marriott International i obejmuje ponad 100 przepięknych obiektów w najważniejszych miastach i charakterystycznych lokalizacjach wypoczynkowych na całym świecie. JW wierzy, że nasi pracownicy są na pierwszym miejscu. Jeśli są szczęśliwi, to nasi goście również będą. Pracownicy JW Marriott są pewni siebie, innowacyjni, autentyczni, intuicyjni i pielęgnują dziedzictwo marki oraz założyciela firmy, J. Willarda Marriotta. Nasze hotele zapewniają wyjątkowe warunki pracy, w których poczujesz przynależność do społeczności oraz doświadczysz prawdziwej więzi koleżeńskiej z różnorodną grupą współpracowników. JW oferuje możliwości szkolenia, rozwoju, doceniania oraz, co najważniejsze, miejsce, w którym swoje pasje można realizować w luksusowym otoczeniu ze szczególnym naciskiem na kompleksową dbałość o samopoczucie. Wyjątkowe traktowanie gości zaczyna się od sposobu, w jaki dbamy o naszych pracowników. Mówimy o tym The JW Treatment. Stając się częścią zespołu JW Marriott, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

Additional Information

Job Number

Job CategorySales & Marketing

LocationFour Points by Sheraton Bangkok Sukhumvit 15, 4 Sukhumvit Soi 15, Bangkok, Bangkok, Thailand, 10110

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information

Job Number

Job CategorySales & Marketing

LocationThe Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand, 10330

ScheduleFull Time

Located Remotely?N

Position Type Management

This is a corporate/above property job code and a central job description is not available. Please work with your human resources partner to obtain or create the appropriate job description for this role.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

การจ้างงาน

full-time

-มีประสบการณ์การตรงสายงาน 3 ปี

-ทำงานเป็นทีมได้ดี

-การสื่อสารที่ดี

-ทำแผนการขาย เยี่ยมลูกค้าและปิดการขาย

Day off 8 day per month.

Public holiday 15 day.

Social security office.

Staff birthday party.

Service charge.

Vacation leave start 6 day.

Staff birthday leave.

Birthday gift.

Staff party.

Employee of the quarter and the year.

กรกฎาคม 2022

Additional Information
Job Number

Job Category
Sales & Marketing

Location
The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand, 10330VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Location: Montien Hotel Surawong Bangkok

Position: Catering Sales Manager

Department: Sales & Marketing

Reports to: Director / Assistant Director of Catering & Events

Key Responsibilities

· Proactively identify and pursue new business opportunities for meetings, conferences, incentives, weddings, and social events.

· Develop and maintain strong relationships with corporate clients, professional conference organizers, destination management companies, and other key business partners.

· Conduct regular client visits, sales calls, and presentations to showcase the hotel's catering and event facilities.

· Generate leads and hand over confirmed opportunities to the Event & Wedding Manager for seamless execution.

· Negotiate contracts and agreements in line with the hotel's commercial strategies.

· Attend trade shows, roadshows, networking events, and client entertainment activities to represent the hotel and expand market reach.

· Prepare proposals, quotations, and presentations tailored to client requirements.

· Achieve assigned revenue and room night targets for the catering and events segments.

· Monitor competitor activities and market trends to identify new opportunities and maintain a competitive edge.

· Maintain accurate records of sales activities, client interactions, and pipeline updates in the system.

Core Competencies

· Proven track record in hotel or catering sales with strong client development experience.

· Hunter mentality with the ability to proactively generate new business opportunities.

· Excellent communication, negotiation, and presentation skills.

· Strong organizational skills with the ability to manage multiple accounts simultaneously.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel systems.

· Results-driven, self-motivated, and comfortable working independently on the road.

· Fluent in English (Thai and additional languages are a plus).

· Strong team player with the ability to collaborate across departments to ensure client satisfaction.

Additional Information

Job Number

Job CategorySales & Marketing

LocationBangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Assists the property's Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Maximizing Revenue & Managing Profitability

• Solicits/books local catering business and develops group business.

• Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting.

• Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders.

• Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue.

• Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market.

Managing Sales Activities

• Assists with selling, implementation and follow-through of catering promotions.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Sells menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services.

• Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks.

• Ensures catering leaders are generating lost business reports.

• Manages the catering sales efforts for the property including local and group/catering business.

• Distributes catering and group contracts before group arrival.

• Understands competitor offerings and effectively sells against them.

Providing Exceptional Customer Service

• Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments in order to ensure guest satisfaction.

• Supports company's customer service standards and property's brand standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

• หาลูกค้ารายใหม่
• ศึกษาการจัดทำใบเสนอราคา
• ศึกษาราคาขาย และ กำไร ของลูกค้าเดิม แต่ละราย เพื่อเป็นแนวทางเบื้องต้น ในการกำหนดราคาขายลูกค้ารายใหม่
• ศึกษา ทำความเข้าใจ รายการที่เป็นต้นทุนเบื้องต้น เพื่อใช้ในการกำหนดยอดขายในแต่ละงาน/ ลูกค้า
• ศึกษา ทำความเข้าใจ รูปแบบการให้บริการ และวิธีการจัดงาน แคเทอริ่ง เช่น รายชื่อร้านค้าที่ให้บริการ / ราคาต่อหัว (อาหารกลางวัน + อาหารว่าง) / รูปแบบการจัดเตรียมงานสถานที่ในรูปแบบต่างๆ งานสัมมนา, งานประชุม, งานเลี้ยงบริษัท/ วิธีการเลือกเมนูอาหาร และ อาหารเงื่อนไขพิเศษ เมนูฮาลาจ หรือ มังสวิรัติ
• ศึกษากลุ่มลูกค้าเก่า ประเภทธุรกิจ, งบประมาณ, ผู้ติดต่อ เพื่อแนะนำตัว และอื่นๆ
• ศึกษาอุปกรณ์และเครื่องมือต่าง ๆ ที่เกี่ยวข้องกับการจัดงานสัมมนาภายในโครงการ
• เรียนรู้หน้าที่ของทีมงาน และบทบาทของแต่ละแผนกที่เกี่ยวข้อง เพื่อสนับสนุนการจัดงาน
• เข้าร่วมประชุมประจำสัปดาห์ เพื่อแลกเปลี่ยนและอัพเดทข้อมูลให้กับทีมงาน
• นำเสนอรูปแบบและกลยุทธ์การนำเสนองาน และ การเตรียมตัวก่อนพบลูกค้าใหม่