28 Catering Manager jobs in Thailand
Senior Catering Sales Manager
Bangkok, Bangkok
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25102327
**Job Category** Sales & Marketing
**Location** Bangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the property's Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maximizing Revenue & Managing Profitability**
- Solicits/books local catering business and develops group business.
- Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting.
- Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders.
- Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue.
- Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market.
**Managing Sales Activities**
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Sells menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services.
- Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks.
- Ensures catering leaders are generating lost business reports.
- Manages the catering sales efforts for the property including local and group/catering business.
- Distributes catering and group contracts before group arrival.
- Understands competitor offerings and effectively sells against them.
**Providing Exceptional Customer Service**
- Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments in order to ensure guest satisfaction.
- Supports company's customer service standards and property's brand standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25102327
**Job Category** Sales & Marketing
**Location** Bangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the property's Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maximizing Revenue & Managing Profitability**
- Solicits/books local catering business and develops group business.
- Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting.
- Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders.
- Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue.
- Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market.
**Managing Sales Activities**
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Sells menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services.
- Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks.
- Ensures catering leaders are generating lost business reports.
- Manages the catering sales efforts for the property including local and group/catering business.
- Distributes catering and group contracts before group arrival.
- Understands competitor offerings and effectively sells against them.
**Providing Exceptional Customer Service**
- Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments in order to ensure guest satisfaction.
- Supports company's customer service standards and property's brand standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Catering Sales Manager (Wedding) - The Ritz-Carlton, Bangkok
Bangkok, Bangkok
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25124414
**Job Category** Sales & Marketing
**Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25124414
**Job Category** Sales & Marketing
**Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Senior/ Sales Manager Catering and Events
Bangkok, Bangkok
Hilton
Posted 1 day ago
Job Viewed
Job Description
A Catering Manager is responsible for soliciting and responding to companies and organizations to purchase food and beverage, rent meeting space and ancillary services from the hotel. Coordinates the prompt, courteous and efficient delivery of those products to satisfy the customer's service needs and to maximize the hotel's profits.
**What will I be doing?**
As a Catering Manager, you are responsible for performing the following tasks to the highest standards:
+ Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
+ Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts property tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreements with vendors
+ Provides support to Sr. Catering Managers and Director of Catering in planning and on site execution of large events
+ Assists in the physical movement of hotel or customer equipment or furnishings as necessary to complete a tight turn-around of public function space
+ Directly assists customers as necessary, which may require moving of up to 20lbs
+ Audits customer checks and department charges and files to ensure accuracy
+ Supervises staff in creation and distribution of accurate written materials
+ Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies
+ Re-book functions and follow-up with customers by sending a thank you
+ Compiles Food and Beverage post event report
**What are we looking for?**
A Catering Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
+ Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
+ Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
+ Excellent organisational and planning skills
+ Experience in a similar role with a proven track record
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of local market
+ Knowledge of hospitality
+ Passion for sales and for achieving targets and objectives
+ Degree-level qualification in a relevant field would be advantageous
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Catering and Event Services_
**Title:** _Senior/ Sales Manager Catering and Events_
**Location:** _null_
**Requisition ID:** _HOT0BQH4_
**EOE/AA/Disabled/Veterans**
**What will I be doing?**
As a Catering Manager, you are responsible for performing the following tasks to the highest standards:
+ Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
+ Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts property tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreements with vendors
+ Provides support to Sr. Catering Managers and Director of Catering in planning and on site execution of large events
+ Assists in the physical movement of hotel or customer equipment or furnishings as necessary to complete a tight turn-around of public function space
+ Directly assists customers as necessary, which may require moving of up to 20lbs
+ Audits customer checks and department charges and files to ensure accuracy
+ Supervises staff in creation and distribution of accurate written materials
+ Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies
+ Re-book functions and follow-up with customers by sending a thank you
+ Compiles Food and Beverage post event report
**What are we looking for?**
A Catering Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
+ Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
+ Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
+ Excellent organisational and planning skills
+ Experience in a similar role with a proven track record
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Knowledge of local market
+ Knowledge of hospitality
+ Passion for sales and for achieving targets and objectives
+ Degree-level qualification in a relevant field would be advantageous
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Catering and Event Services_
**Title:** _Senior/ Sales Manager Catering and Events_
**Location:** _null_
**Requisition ID:** _HOT0BQH4_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
2
Commercial Manager - Frozen Foods / Food Service
Peak Recruitment.
Posted today
Job Viewed
Job Description
Are you looking for an entrepreneurial role where you can grow a business unit with autonomy?
Are you well connected with frozen food importers in Asia and experienced in selling frozen foods?
We are partnering with a European producer of frozen vegetable snacks and appetizers, who are looking for an experienced salesperson to drive their Asia business, to open new doors with a strong value added product offering targeting Foodservice, QSR, Retailers and Wholesale sectors, whilst building a network of import distribution partners throughout the region.
You will work closely with the company owner to develop strategic and business objectives to ensure delivery of KPI's within the business.
To be successful in this role we are looking for an individual who is passionate, enthusiastic and resilient, with a proven track record of delivering account growth with retailers and foodservice customers within a food environment. You'll demonstrate great initiative and enjoy working in a highly energetic and exciting environment with a wide range of stakeholders to engage with, both internal and external.
The role will ideally be based out of Thailand or Malaysia, and as a home-based role, we are looking for somebody who is able to work independently with mínimal day to day supervision, and who has the experience and contacts to drive a business.
**Qualifications**:
- Extensive sales experience from within the frozen foods and food service channels, with regional contacts from importers and wholesalers throughout Asia.
- Knowledge of key account strategies/techniques and the ability to analyze business trends and product cycles.
- Ability to effectively communicate with import/wholesale partners, research staff, customers and other business contacts.
- Willingness to set up and conduct business activities from a home office.
- Ability to promote teamwork amongst partner sales teams and with other internal R&D teams.
- Ability to interact with and influence key decision-makers.
- Passionate about the food industry with an entrepreneurial mindset.
**What Our Client Offers**:
- Competitive Salary $USD 55,000 - 65,000 annual
- Annual bonus
- Annual Leave, Insurance, travel allowances to be discussed based on country
Peak Recruitment acts an employment agency for permanent roles within the food and agriculture industries globally.
Are you well connected with frozen food importers in Asia and experienced in selling frozen foods?
We are partnering with a European producer of frozen vegetable snacks and appetizers, who are looking for an experienced salesperson to drive their Asia business, to open new doors with a strong value added product offering targeting Foodservice, QSR, Retailers and Wholesale sectors, whilst building a network of import distribution partners throughout the region.
You will work closely with the company owner to develop strategic and business objectives to ensure delivery of KPI's within the business.
To be successful in this role we are looking for an individual who is passionate, enthusiastic and resilient, with a proven track record of delivering account growth with retailers and foodservice customers within a food environment. You'll demonstrate great initiative and enjoy working in a highly energetic and exciting environment with a wide range of stakeholders to engage with, both internal and external.
The role will ideally be based out of Thailand or Malaysia, and as a home-based role, we are looking for somebody who is able to work independently with mínimal day to day supervision, and who has the experience and contacts to drive a business.
**Qualifications**:
- Extensive sales experience from within the frozen foods and food service channels, with regional contacts from importers and wholesalers throughout Asia.
- Knowledge of key account strategies/techniques and the ability to analyze business trends and product cycles.
- Ability to effectively communicate with import/wholesale partners, research staff, customers and other business contacts.
- Willingness to set up and conduct business activities from a home office.
- Ability to promote teamwork amongst partner sales teams and with other internal R&D teams.
- Ability to interact with and influence key decision-makers.
- Passionate about the food industry with an entrepreneurial mindset.
**What Our Client Offers**:
- Competitive Salary $USD 55,000 - 65,000 annual
- Annual bonus
- Annual Leave, Insurance, travel allowances to be discussed based on country
Peak Recruitment acts an employment agency for permanent roles within the food and agriculture industries globally.
This advertiser has chosen not to accept applicants from your region.
3
Assistant Restaurant Manager - The Kitchen Table
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25133929
**Job Category** Food and Beverage & Culinary
**Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand, 84330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25133929
**Job Category** Food and Beverage & Culinary
**Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand, 84330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
4
Service Manager
Veralto
Posted 18 days ago
Job Viewed
Job Description
**About Veralto:**
Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies ( are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with 13 operating companies and 300+locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose - Safeguarding the World's Most Vital Resources.
Veralto's Water Quality Companies - Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Acquatic Informatics- help to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans.
Our Product Identification companies - Videojet, Esko, X-rite, Linx and Pantone helps package and protect the world's food, medicine and essentials tracing and authenticating billions of goods that travels the global supply chain every day.
For more details, please login to our site - DESCRIPTION**
+ Planning/Executing daily activities to ensure internal/external customer demands are met
+ Assuring smooth operation of service support and customer satisfaction
+ Maintaining a high level of proficiency of service support associates
+ Driving continuous improvement using VES Tools
+ Providing leadership in developing associates, and develop a VES culture and team
**What You'll Be Doing (Job Responsibilities)**
+ Plan, coordinate, and direct the overall operation of the Service Operations team
+ Oversee Service Operations activities, including:
+ Daily scheduling activities of service work orders to service engineer teams
+ Service-specific order management support and customer service
+ Tracking of service contracts and installed based
+ Resolving associate and customer complaints/problems and provide follow up
+ Work with service team to actively drive stock optimization, management, and analysis
+ Responsible for creating and executing data-driven action plans to improve standard work
+ Lead and participate in planning and implementing support strategies and goals
+ Prepare special and recurring reports and analyses reflecting daily operations and project status
+ Responsible for staffing, performance management, training, and development of team members
**What We Are Looking For (Skills & Qualifications)**
+ Degree in business, engineering, or related field required, preferably with MBA
+ Minimum five years' work experience in phone sales, technical support, training, or related field
+ Strong track record of managing a service scheduling team or telephone support team
+ Technical background and experience in the Water Industry preferred
+ Fast learner of new tools; CRM (Salesforce and Servicemax), and ERP (Oracle or SAP) experience preferred
+ Comprehensive skills in Microsoft Office, including Excel, Word, and PowerPoint
+ Strong focus on the customer and meeting customer needs
+ Demonstrated vision for change and continuous improvement
+ Strong interpersonal skills, and great communication, problem solving, and analytical skills
+ Self-starter with demonstrated proficiency in time and project management skills; ability to manage multiple projects across critical yet often fluctuating deadlines - and with sometimes minimal and/or ambiguous input from stakeholders
+ Strong organizational and prioritization skills with attention to detail
**What's In It for You**
· You will play an integral part in shaping the OpCo and the whole platform's business in Asia, one of strongest and highly visible region with many untapped opportunities
· You will work with a team where the goal is to create an environment of continuous-improvement, wellness, and open, honest, two-way communication
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies ( are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with 13 operating companies and 300+locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose - Safeguarding the World's Most Vital Resources.
Veralto's Water Quality Companies - Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Acquatic Informatics- help to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans.
Our Product Identification companies - Videojet, Esko, X-rite, Linx and Pantone helps package and protect the world's food, medicine and essentials tracing and authenticating billions of goods that travels the global supply chain every day.
For more details, please login to our site - DESCRIPTION**
+ Planning/Executing daily activities to ensure internal/external customer demands are met
+ Assuring smooth operation of service support and customer satisfaction
+ Maintaining a high level of proficiency of service support associates
+ Driving continuous improvement using VES Tools
+ Providing leadership in developing associates, and develop a VES culture and team
**What You'll Be Doing (Job Responsibilities)**
+ Plan, coordinate, and direct the overall operation of the Service Operations team
+ Oversee Service Operations activities, including:
+ Daily scheduling activities of service work orders to service engineer teams
+ Service-specific order management support and customer service
+ Tracking of service contracts and installed based
+ Resolving associate and customer complaints/problems and provide follow up
+ Work with service team to actively drive stock optimization, management, and analysis
+ Responsible for creating and executing data-driven action plans to improve standard work
+ Lead and participate in planning and implementing support strategies and goals
+ Prepare special and recurring reports and analyses reflecting daily operations and project status
+ Responsible for staffing, performance management, training, and development of team members
**What We Are Looking For (Skills & Qualifications)**
+ Degree in business, engineering, or related field required, preferably with MBA
+ Minimum five years' work experience in phone sales, technical support, training, or related field
+ Strong track record of managing a service scheduling team or telephone support team
+ Technical background and experience in the Water Industry preferred
+ Fast learner of new tools; CRM (Salesforce and Servicemax), and ERP (Oracle or SAP) experience preferred
+ Comprehensive skills in Microsoft Office, including Excel, Word, and PowerPoint
+ Strong focus on the customer and meeting customer needs
+ Demonstrated vision for change and continuous improvement
+ Strong interpersonal skills, and great communication, problem solving, and analytical skills
+ Self-starter with demonstrated proficiency in time and project management skills; ability to manage multiple projects across critical yet often fluctuating deadlines - and with sometimes minimal and/or ambiguous input from stakeholders
+ Strong organizational and prioritization skills with attention to detail
**What's In It for You**
· You will play an integral part in shaping the OpCo and the whole platform's business in Asia, one of strongest and highly visible region with many untapped opportunities
· You will work with a team where the goal is to create an environment of continuous-improvement, wellness, and open, honest, two-way communication
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
This advertiser has chosen not to accept applicants from your region.
5
Service Manager
Bangkok, Bangkok
PRTR
Posted today
Job Viewed
Job Description
Our client one of the global leaders in building and cold chain solutions, is looking for Service Manager, who is responsible for interacting with the business team, and customers and providing the best solutions.
**Responsibilities**:
- Coordinating, prioritizing, and resolving issues encountered by a more experienced team/ multiple teams.
- Reviewing issues that will impact the business and provide recommendations for solutions.
- Possessing Refrigeration technical/ product knowledge.
- Managing more experienced teams according to establishes objectives and goals/ targets.
- Handling Quality Issue Management.
- Contacting customers, collecting feedback, and establishing and maintaining good relationships with key customers.
- Responding to complaints of key customers carries out the customer satisfaction investigation, and establishing the improvement plan.
- Coaching team members to ensure operational achievements are met.
- Maintaining training and audit/ assessment programs to ensure the implementation and effectiveness of internal controls.
**Qualifications**
- Engineering Degree onwards and/or relevant industry experience.
- 3-5 years and above experience in HVACR Service management, if having direct experience in the Refrigeration Food Retails field would be a key advantage.
- Having Refrigeration products and systems knowledge.
- Good communication, analytical, organizing & relationship management skills.
- Must be a proactive team player, independent, and result-oriented.
- Problem-solving mindset with the ability to provide new ideas.
- Proven oral, written, and presentation skills in English.
- Able to travel frequently.
- Having the experience to manage multiple teams covering the Thailand area would be an advantage.
**Responsibilities**:
- Coordinating, prioritizing, and resolving issues encountered by a more experienced team/ multiple teams.
- Reviewing issues that will impact the business and provide recommendations for solutions.
- Possessing Refrigeration technical/ product knowledge.
- Managing more experienced teams according to establishes objectives and goals/ targets.
- Handling Quality Issue Management.
- Contacting customers, collecting feedback, and establishing and maintaining good relationships with key customers.
- Responding to complaints of key customers carries out the customer satisfaction investigation, and establishing the improvement plan.
- Coaching team members to ensure operational achievements are met.
- Maintaining training and audit/ assessment programs to ensure the implementation and effectiveness of internal controls.
**Qualifications**
- Engineering Degree onwards and/or relevant industry experience.
- 3-5 years and above experience in HVACR Service management, if having direct experience in the Refrigeration Food Retails field would be a key advantage.
- Having Refrigeration products and systems knowledge.
- Good communication, analytical, organizing & relationship management skills.
- Must be a proactive team player, independent, and result-oriented.
- Problem-solving mindset with the ability to provide new ideas.
- Proven oral, written, and presentation skills in English.
- Able to travel frequently.
- Having the experience to manage multiple teams covering the Thailand area would be an advantage.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Catering manager Jobs in Thailand !
6
Service Manager
Bangkok, Bangkok
Solaredge
Posted today
Job Viewed
Job Description
**Power the Future with us!**
SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.
Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.
By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.
**What you will be doing**:
- Build, lead and develop a high-performance Regional Service team to increase customer satisfaction and loyalty and establish Service as a unique selling point for SolarEdge.
- Support constant improvements in the regional service infrastructure including local support centers, Field Service teams, and service-related administrative tasks including local Logistics
- Develop and execute the Service support plan ensuring KPIs and cost targets are met.
- Lead the technical interface and communication with local customers and act as the main service technical focal point for customer escalations or needs
- including frequent meetings and service reviews.
- Manage multiple teams of the call center (various Tiers), field engineers, and customer care specialists, including planning and reporting on their activities.
- Measured on main company service KPIs such as call waiting time, abandon rate, SLA, response and resolution time for cases, and more and lead weekly service reviews with improvement plans.
- Lead with key accounts customer care programs of frequent reviews of service open issues for increasing customer satisfaction level per the company target.
- Management of the local RMA process.
- Select, manage and reevaluate local Service Partners.
- Lead the local Service Team incl. periodic team meetings, reporting, and bi-annual performance management activities.
**Requirements**:
- Bachelors or Masters degree in electrical engineering or equivalent
- Relevant experience in the Energy/Solar market in the region
- strongly preferred
- 5-10 years working experience in an international Service & Support organization
- Minimum of 2 years management and leaderships experience in Service & Support.
- Minimum of 2 years experience in project/program management, preferably in the PV sector
- Proven track record in Service operations, both process and productivity improvements.
**Additional Skills**:
- Customer focused
- Organized, attentive to details & look at big picture
- Strong interpersonal/communication skills, team player
- Adaptability to changing tasks and working environments
- Fast and independent learner
- Self-motivated with the ability to follow through on multiple engagements
- Technical know-how
- Critical thinker
- Able to work independently across the organization and with customers
- Able to motivate
- Fluent English, excellent written and verbal communication skills
- Management of the local RMA process.
- Management of the local Field Service activities, their planning and reporting.
- Select, manage and reevaluate local Service Partners.
- Lead the local Service Team incl. periodic team meetings, reporting and bi-annual performance management activities.
- Constantly enhance operational excellence towards SEDG's customers.
- Constantly increase employee satisfaction and ensure development of the local Service
**SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.**
Country:
Thailand
City:
Bangkok
SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.
Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.
By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.
**What you will be doing**:
- Build, lead and develop a high-performance Regional Service team to increase customer satisfaction and loyalty and establish Service as a unique selling point for SolarEdge.
- Support constant improvements in the regional service infrastructure including local support centers, Field Service teams, and service-related administrative tasks including local Logistics
- Develop and execute the Service support plan ensuring KPIs and cost targets are met.
- Lead the technical interface and communication with local customers and act as the main service technical focal point for customer escalations or needs
- including frequent meetings and service reviews.
- Manage multiple teams of the call center (various Tiers), field engineers, and customer care specialists, including planning and reporting on their activities.
- Measured on main company service KPIs such as call waiting time, abandon rate, SLA, response and resolution time for cases, and more and lead weekly service reviews with improvement plans.
- Lead with key accounts customer care programs of frequent reviews of service open issues for increasing customer satisfaction level per the company target.
- Management of the local RMA process.
- Select, manage and reevaluate local Service Partners.
- Lead the local Service Team incl. periodic team meetings, reporting, and bi-annual performance management activities.
**Requirements**:
- Bachelors or Masters degree in electrical engineering or equivalent
- Relevant experience in the Energy/Solar market in the region
- strongly preferred
- 5-10 years working experience in an international Service & Support organization
- Minimum of 2 years management and leaderships experience in Service & Support.
- Minimum of 2 years experience in project/program management, preferably in the PV sector
- Proven track record in Service operations, both process and productivity improvements.
**Additional Skills**:
- Customer focused
- Organized, attentive to details & look at big picture
- Strong interpersonal/communication skills, team player
- Adaptability to changing tasks and working environments
- Fast and independent learner
- Self-motivated with the ability to follow through on multiple engagements
- Technical know-how
- Critical thinker
- Able to work independently across the organization and with customers
- Able to motivate
- Fluent English, excellent written and verbal communication skills
- Management of the local RMA process.
- Management of the local Field Service activities, their planning and reporting.
- Select, manage and reevaluate local Service Partners.
- Lead the local Service Team incl. periodic team meetings, reporting and bi-annual performance management activities.
- Constantly enhance operational excellence towards SEDG's customers.
- Constantly increase employee satisfaction and ensure development of the local Service
**SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.**
Country:
Thailand
City:
Bangkok
This advertiser has chosen not to accept applicants from your region.
7
Guest Service Manager
Phuket, Phuket
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25124783
**Job Category** Rooms & Guest Services Operations
**Location** Phuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25124783
**Job Category** Rooms & Guest Services Operations
**Location** Phuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand, 83150VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
8
Assistant Service Manager
Bangkok, Bangkok
Otis Elevator Company
Posted 4 days ago
Job Viewed
Job Description
**Date Posted:**
2025-06-17
**Country:**
Thailand
**Location:**
Otis Elevator Company (Thailand) Limited, No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok
At Otis, it's our people who make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.
Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!
+ Permanent role
+ Based in Suanluang District, Bangkok
+ Reports to the Service Operations Manager
**Key Responsibilities**
+ Manage supervisors and mechanics on any routes in the Bangkok Downtown area to deliver the highest quality/safety/reliability products to meet customer satisfaction
+ Maintain and collect daily logs and service reports from technicians, and gather information on faulty products and systems for necessary action
+ Prepare all reports regarding Service department, ensure reports are error-free and submit it to Service Manager as per company policy
+ Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel comply with established service procedures
+ Assist all team members to follow rules and regulations e.g dress code, maintain punctuality and cleanliness as per company directives in Service facility
+ Manage the facility to achieve target revenue generation by maintaining Service department efficiently
**What you will need to be successful in this role**
+ University graduate in Business, Engineering, or Mechanical (Electrical or Mechanical) or equivalent
+ Have at least 3-5 years and above experience in managing teams in the Elevator and Escalator business
+ Good leadership and motivational skills
+ Analytical, critical thinking and problem solving abilities
+ Good spoken and written English skills
Apply today and join us to build what's next
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
2025-06-17
**Country:**
Thailand
**Location:**
Otis Elevator Company (Thailand) Limited, No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok
At Otis, it's our people who make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.
Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!
+ Permanent role
+ Based in Suanluang District, Bangkok
+ Reports to the Service Operations Manager
**Key Responsibilities**
+ Manage supervisors and mechanics on any routes in the Bangkok Downtown area to deliver the highest quality/safety/reliability products to meet customer satisfaction
+ Maintain and collect daily logs and service reports from technicians, and gather information on faulty products and systems for necessary action
+ Prepare all reports regarding Service department, ensure reports are error-free and submit it to Service Manager as per company policy
+ Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel comply with established service procedures
+ Assist all team members to follow rules and regulations e.g dress code, maintain punctuality and cleanliness as per company directives in Service facility
+ Manage the facility to achieve target revenue generation by maintaining Service department efficiently
**What you will need to be successful in this role**
+ University graduate in Business, Engineering, or Mechanical (Electrical or Mechanical) or equivalent
+ Have at least 3-5 years and above experience in managing teams in the Elevator and Escalator business
+ Good leadership and motivational skills
+ Analytical, critical thinking and problem solving abilities
+ Good spoken and written English skills
Apply today and join us to build what's next
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
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