266 Center Staff jobs in Thailand
Contact Center Operations
Posted today
Job Viewed
Job Description
Responsibilities
- Manage and oversee the Contact Center system.
- Analyze system usage data to improve service efficiency.
- Provide support to the Contact Center team in system usage and basic troubleshooting.
- Coordinate with IT teams and external vendors to resolve issues and enhance the system.
Qualifications
- Strong sense of responsibility and ability to work well in a team.
- Service-minded, with the ability to work under pressure.
- Experience in IT support or problem analysis.
- Good communication skills.
- Strong problem-solving abilities.
- Ability to communicate in English.
- Preferred: At least 1 year of experience working with Contact Center systems.
Data Center Operations
Posted today
Job Viewed
Job Description
Our client is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. They have approximately 197,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world.
Job Responsibilities:
Maintenance:
Operating and maintaining the cloud data centre site, ensuring on-site reliability and supporting project delivery.
- Inspecting on-site data centre and checking equipment health (status lights); reporting hardware failures to the manufacturer for repair.
- Following instructions to verify IDC supplier acceptance of cabinets and on-site data centre hosting services (racks/power/cooling) delivery confirmation.
- Communicating effectively with on-site interface personnel dispatched by the customer and the IDC supplier.
Service Delivery:
Instructing on-site construction units to carry out hardware delivery according to design requirements, including hardware installation and cable jumper interconnection, while ensuring construction safety, quality, and workload documentation.
- Performing initialization tasks for IT equipment (mainly servers, switches, and third-party equipment) according to guides, including management port configuration, RAID setup, and initial switch configuration.
Onsite Management:
Managing equipment receipt and delivery, on-site hardware assets, and consumables safety.
- Ensuring accuracy of warehouse information.
- Handling inbound and outbound third-party authorization, completing move-in/out forms, and managing data statistics through the supplier IDC platform.
- Providing regular reports to customers.
- Supporting others on-site and ad hoc duties as requested.
Job Requirements:
- Proficiency in Microsoft Office and working with e-flow document reports.
- Being detail-minded, having good communication skills, and demonstrating a strong sense of responsibility.
- Exhibiting a cheerful, flexible, can-do attitude, and punctuality.
- Being fast-paced, flexible, proactive, and a collaborative team player.
Data Center Technician, Data Center Operations
Posted today
Job Viewed
Job Description
Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
This role is not eligible for immigration sponsorship.
Minimum qualifications:
- Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
- Experience with networking protocols.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in maintenance and monitoring of server systems.
- Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
- Experience working within a data center or network operation center environment.
- Experience with Linux operating systems.
- Experience in project management and leadership, and collaborating and partnering with teams.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Deploy and operate new data center infrastructure across teams.
- Report issues and follow data center procedures to troubleshoot and diagnose somewhat issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
- Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
- Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Data Center Technician, Data Center Operations

Posted 8 days ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Nong Yai, Nong Yai District, Chon Buri, Thailand
**Early**
Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.
_info_outline_
XGoogle will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
This role is not eligible for immigration sponsorship.
**Minimum qualifications:**
+ Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
+ Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
+ Experience with networking protocols.
+ Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
+ Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
**Preferred qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 4 years of experience in maintenance and monitoring of server systems.
+ Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
+ Experience working within a data center or network operation center environment.
+ Experience with Linux operating systems.
+ Experience in project management and leadership, and collaborating and partnering with teams.
**About the job**
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
**Responsibilities**
+ Deploy and operate new data center infrastructure across teams.
+ Report issues and follow data center procedures to troubleshoot and diagnose somewhat issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
+ Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
+ Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
+ Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Operations Manager, Data Center Operations
Posted today
Job Viewed
Job Description
- Bachelor's degree in a technical field or equivalent practical experience.
- 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
- 5 years of experience managing technical, vendor, contract management, or delivery teams.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
- Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
- Experience with initiating and executing initiatives in a global environment.
- Ability to lead and improve Environmental Health and Safety initiatives.
- Excellent performance with data gathering, analysis and presentation skills.
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities- Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
- Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
- Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
- Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Operations Manager, Data Center Operations

Posted 8 days ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Nong Yai, Nong Yai District, Chon Buri, Thailand
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XGoogle will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree in a technical field or equivalent practical experience.
+ 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
+ 5 years of experience managing technical, vendor, contract management, or delivery teams.
+ Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
**Preferred qualifications:**
+ Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
+ Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
+ Experience with initiating and executing initiatives in a global environment.
+ Ability to lead and improve Environmental Health and Safety initiatives.
+ Excellent performance with data gathering, analysis and presentation skills.
**About the job**
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
**Responsibilities**
+ Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
+ Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
+ Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
+ Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
+ Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Data Center Operations Facilities Technician, Electrical
Posted today
Job Viewed
Job Description
This role is not eligible for immigration sponsorship.
Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
Minimum qualifications:- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
- 5 years of Electrical experience (electrical testing equipment or electrical distribution) in an industrial or commercial environment.
- Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs (23 kg) of equipment, the required use of safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses in accordance with safety and ergonomic guidelines and assessments.
- Ability to work non-standard hours and work rotations/shifts.
- 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field.
- Experience in data centers, hospitals, or power plants.
- Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units).
- Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
- Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems.
The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).
As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
Responsibilities- Inspect, maintain, and repair various data center systems.
- Provide daily assistance to technicians, read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order.
- Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems.
- Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment.
- Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Data Center Operations Facilities Technician, Electrical

Posted 8 days ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Nong Yai, Nong Yai District, Chon Buri, Thailand
**Early**
Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.
_info_outline_
XThis role is not eligible for immigration sponsorship.
Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
+ 5 years of Electrical experience (electrical testing equipment or electrical distribution) in an industrial or commercial environment.
+ Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs (23 kg) of equipment, the required use of safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses in accordance with safety and ergonomic guidelines and assessments.
+ Ability to work non-standard hours and work rotations/shifts.
**Preferred qualifications:**
+ 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field.
+ Experience in data centers, hospitals, or power plants.
+ Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units).
+ Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
+ Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems.
**About the job**
The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).
As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
**Responsibilities**
+ Inspect, maintain, and repair various data center systems.
+ Provide daily assistance to technicians, read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order.
+ Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems.
+ Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment.
+ Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Network Operations Center Manager
Posted today
Job Viewed
Job Description
We are seeking an experienced NOC Manager to lead our 24/7 AdNOC team, ensuring reliable operation of our addressable advertising infrastructure. This role involves managing technicians and engineers, maintaining service excellence, and reporting to the Sr. VP of Deployment & Support.
Key Responsibilities:
- Team Leadership:
Manage and mentor a 24/7 AdNOC team, ensuring staffing, training, performance reviews, and adherence to policies. - Network Monitoring & Incidents:
Oversee monitoring of systems/infrastructure, lead incident response, enforce escalation procedures, and ensure accurate incident documentation. - Operational Excellence:
Implement/optimize SOPs, manage SLAs & KPIs, and collaborate with cross-functional teams to improve processes. - Reporting & Analysis:
Generate performance reports, analyze trends, identify risks, and update senior management. - Security & Compliance:
Enforce security best practices, collaborate with security teams, and ensure regulatory compliance. - Collaboration:
Act as key contact for other departments, vendors, and stakeholders; ensure clear communication during incidents or upgrades.
Qualifications & Skills:
- Bachelor's degree in IT/CS/Network Engineering or equivalent.
- 5+ years in network operations (2+ years in 24/7 NOC leadership).
- Strong knowledge of network infrastructure, protocols, monitoring tools (SolarWinds, Nagios, PRTG), and incident management platforms (ServiceNow, PagerDuty).
- Experience with video ad insertion (splicers, ad inserters, encoders, packagers, manifest manipulators) and advertising platforms.
- Bilingual in English & Thai (written & oral).
- Knowledge of Cable/Telco/Satellite/OTT distribution systems.
- Excellent leadership, problem-solving, and communication skills.
- Preferred: CCNA, CompTIA Network+, ITIL, cloud platform experience (AWS, Azure, GCP, Datadog).
Other Details:
- Full-time with 24/7 availability; flexible shifts including nights/weekends/holidays.
- On-call support as needed.
- Based in Thailand; remote work may be considered.
Security Operations Center Analyst
Posted today
Job Viewed
Job Description
Key Responsibilities
· Monitor and respond to security alerts under supervision.
· Escalate potential incidents.
· Document security incidents.
· Support threat intelligence gathering.
· Conduct initial security incident triage.
· Develop playbooks.
· Collaborate with IT teams on incident remediation.
· Handle common security incidents.
· Investigate and contain incidents.
· Participate in red and blue team exercises.
· Implement SOC operations.
Qualifications
· Bachelor degree or higher in IT, Computer Science, Telecom, Engineering or equivalent practical experience.
· Knowledge of threat hunting techniques
· Knowledge of incident response procedures
· Scripting knowledge (Python, Bash).
· Understanding of network protocols, firewalls, EDR and SIEM tools.
· Understanding of cybersecurity principle and tools.
· Understanding of malware analysis and network traffic analysis.
· Ability to recognize and categorize incidents.
· Log analysis.
· Ability to conduct detailed forensic investigations
Working Experience:
· 0-3 years experienced in SOC, IT, basic cybersecurity exposure, or relevant academic projects.
Age
: NA