23 Center Staff jobs in Thailand
Data Center Engineering Operations Engineer , BKK - DCEO
Bangkok, Bangkok
Amazon
Posted 24 days ago
Job Viewed
Job Description
Description
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Key job responsibilities
Responsibilities:
- Supervise contractors who perform servicing or preventive maintenance
- Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
- Perform root cause analysis for operational issues
- Troubleshoot facility and rack level events
- Ensure all personnel on-site follow safety protocols
- Work on-call and a rotating schedule as needed
- Take daily operational readings and provide metrics reporting to senior engineers
- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
A day in the life
The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.
- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
- Carry objects weighing up to 40 pounds for short distances
- Work shifts longer than eight hours in duration
About the team
Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Basic Qualifications
- Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 2+ years experience working in a Data Center or Mission Critical Environment
- 2+ years experience with Microsoft Excel, Word, and Outlook
Preferred Qualifications
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 2+ years of Data Center Operation Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Strong communication skill
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Key job responsibilities
Responsibilities:
- Supervise contractors who perform servicing or preventive maintenance
- Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
- Perform root cause analysis for operational issues
- Troubleshoot facility and rack level events
- Ensure all personnel on-site follow safety protocols
- Work on-call and a rotating schedule as needed
- Take daily operational readings and provide metrics reporting to senior engineers
- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
A day in the life
The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.
- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
- Carry objects weighing up to 40 pounds for short distances
- Work shifts longer than eight hours in duration
About the team
Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Basic Qualifications
- Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 2+ years experience working in a Data Center or Mission Critical Environment
- 2+ years experience with Microsoft Excel, Word, and Outlook
Preferred Qualifications
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 2+ years of Data Center Operation Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Strong communication skill
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
0
Guest Service Center
Bangkok, Bangkok
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25132904
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand, 10500VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25132904
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand, 10500VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Guest Engagement Center
Bangkok, Bangkok
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25132184
**Job Category** Rooms & Guest Services Operations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25132184
**Job Category** Rooms & Guest Services Operations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
2
Guest Service Center
Chiang Rai, Chiang Rai
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25129778
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Chiang Rai Resort Thailand, 221 / 2 Moo 20 Kwaewai Road, Chiang Rai, Thailand, Thailand, 57000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25129778
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Chiang Rai Resort Thailand, 221 / 2 Moo 20 Kwaewai Road, Chiang Rai, Thailand, Thailand, 57000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
3
Technician - Data Center
Samut Prakan, Samut Prakan
WESCO
Posted 4 days ago
Job Viewed
Job Description
**ช่างเทคนิค - ศูนย์ข้อมูล**
ในฐานะช่างเทคนิค - ศูนย์ข้อมูล คุณจะมีหน้าที่รับผิดชอบในการปฏิบัติงานที่ได้รับมอบหมายอย่างมีประสิทธิภาพในศูนย์ข้อมูล รวมถึงศูนย์ข้อมูลทั่วไป การตั้งค่าเซิร์ฟเวอร์และอุปกรณ์เครือข่าย การบำรุงรักษา และการแก้ไขปัญหาคุณจะมีหน้าที่รับผิดชอบในการตั้งค่าและการทำงาน การประกอบ การทำงานของอุปกรณ์ การบำรุงรักษาทั่วไป และการดูแลความสะอาดในสถานที่โครงการที่ได้รับมอบหมาย
ความรับผิดชอบ:
- ดำเนินการตรวจสอบอุปกรณ์เซิร์ฟเวอร์และที่เก็บข้อมูลในศูนย์ข้อมูลทุกสัปดาห์ ตรวจจับปัญหาการเชื่อมต่อฮาร์ดแวร์และเครือข่าย รวบรวมและวิเคราะห์ข้อมูล ipmi-sel และบันทึกการจัดการแพลตฟอร์มเฉพาะของผู้จำหน่าย
- วินิจฉัยปัญหาการเชื่อมต่ออุปกรณ์เซิร์ฟเวอร์และที่เก็บข้อมูล รวมถึงการแก้ไขปัญหาเบื้องต้นของเครื่องส่งสัญญาณเครือข่ายและปัญหาความแรงของสัญญาณไฟเบอร์ออปติก โดยใช้เครื่องมือและขั้นตอนที่จัดทำขึ้นในศูนย์ข้อมูล
- ใช้ข้อมูลการวินิจฉัยที่รวบรวมไว้เพื่อติดต่อกับองค์กรสนับสนุนของผู้จำหน่าย (HPE, Dell, IX เป็นต้น) โดยการเปิดเคสการสนับสนุนและติดตามการแก้ไขและการสอบสวนฮาร์ดแวร์ตามที่ร้องขอ
- ร่วมมือกับทีมปฏิบัติการศูนย์ข้อมูลเพื่อจัดการด้านลอจิสติกส์ของกระบวนการซ่อมแซม รวมถึงการนำผู้รับเหมาของผู้ขายไปซ่อมแซมและรับรองความสอดคล้องกับแนวทางปฏิบัติด้านปฏิบัติการที่กำหนดไว้
- ดูแลด้านลอจิสติกส์ของกระบวนการอนุญาตส่งคืนวัสดุ (RMA) สำหรับส่วนประกอบต่างๆ เช่น rPDU สวิตช์เครือข่าย และหน่วยที่สามารถเปลี่ยนได้ในสนาม (PSU โมดูลพัดลม โมดูลตัวควบคุม)
- ให้การสนับสนุนด้านฮาร์ดแวร์สำหรับการติดตั้ง ย้าย เพิ่มเติม และเปลี่ยนแปลง
- ปลดระวางอุปกรณ์ไอที เช่น HDD/SSD เครือข่าย เซิร์ฟเวอร์ อุปกรณ์จัดเก็บข้อมูล และอุปกรณ์สำรองข้อมูล
- ดำเนินการตรวจสอบอุปกรณ์และสิ่งอำนวยความสะดวกของศูนย์ข้อมูลทั้งทางกายภาพและทางสายตาเป็นประจำ
- จัดการบันทึกสินค้าคงคลังและนับรอบการทำงานเป็นประจำเพื่อให้แน่ใจว่าสินทรัพย์มีความถูกต้อง
- อัปเดตเอกสารสำหรับการเดินสายแบบมีโครงสร้างและวัสดุในระหว่างการติดตั้งใหม่
- ดูแลการจัดการความจุในแง่ของพื้นที่ พลังงาน ระบบทำความเย็น และพอร์ตแผงแพทช์ที่พร้อมใช้งาน
- เข้าใจและปฏิบัติตามกระบวนการจัดการเหตุการณ์และการเปลี่ยนแปลง
- ส่งรายงานเป็นประจำเกี่ยวกับการเคลื่อนย้าย เปลี่ยนแปลง คำขอการสนับสนุน และกิจกรรมอื่นๆ โดยรักษาความพยายามในการปรับปรุงอย่างต่อเนื่อง
- เดินทางเบาจากไซต์หนึ่งไปยังอีกไซต์หนึ่ง
- ปฏิบัติหน้าที่อื่นๆ ตามที่ได้รับมอบหมาย
คุณสมบัติ:
- ต้องมีวุฒิการศึกษาระดับมัธยมศึกษาตอนปลายหรือเทียบเท่า ปริญญาตรี - ธุรกิจไอทีหรือสาขาที่เกี่ยวข้อง
- ต้องมีใบอนุญาต/ใบรับรอง/ใบรับรอง: ต้องมี CDL Class A ต้องมี CCNA และ CCNP
- มีประสบการณ์ 2 ปีในสภาพแวดล้อมศูนย์ข้อมูลขององค์กรโดยมีความรู้เกี่ยวกับแนวทางปฏิบัติที่ดีที่สุดของศูนย์ข้อมูลเป็นอย่างดี
- มีความเชี่ยวชาญในการแก้ไขปัญหาและวินิจฉัยปัญหาฮาร์ดแวร์เซิร์ฟเวอร์จากผู้จำหน่ายรายใหญ่
- มีประสบการณ์ในการแก้ไขปัญหาการเชื่อมต่อเครือข่ายอีเทอร์เน็ต รวมถึงการเชื่อมต่อสายทองแดง RJ45 และการเชื่อมต่อสายไฟเบอร์ LC/MPO
- มีความเข้าใจที่ดีเกี่ยวกับการเดินสายข้อมูลและการแพตช์
- มีทักษะในการจัดระเบียบและการสื่อสารที่ดี โดยสามารถจัดการลำดับความสำคัญที่ขัดแย้งกันหลายอย่างได้
- สามารถตอบสนองปัญหาได้อย่างทันท่วงที จัดเตรียมการอัปเดต และส่งต่อเมื่อจำเป็น
- พูดภาษาอังกฤษได้คล่อง
- มีใบอนุญาตขับขี่ที่ถูกต้อง
- สามารถเดินทางได้ 0% - 25%
- มีความสามารถด้านคอมพิวเตอร์ขั้นพื้นฐาน
- มีประสบการณ์ด้านบริการภาคสนามหรือช่างเทคนิคศูนย์ข้อมูล
ความคาดหวังทางกายภาพ:
- งานนี้เป็นงานที่ต้องออกแรงทางกายมาก และคนงานต้องยกของหนักถึง 50 ปอนด์
- งานอาจต้องก้มหรือโน้มตัวมากเกินไป
- พนักงานต้องเดินไกลๆ ซ้ำๆ ตลอดทั้งวัน
- พนักงานต้องปีนบันได
- พนักงานต้องใช้เครื่องมือช่าง
As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.
**Responsibilities:**
+ Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
+ Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
+ Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
+ Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
+ Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
+ Provide hardware support for installations, moves, additions, and changes
+ Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
+ Conduct regular physical and visual inspections of equipment and data center facilities
+ Manage inventory records and perform regular cycle counts to ensure asset accuracy
+ Update documentation for structured cabling and materials during new installations
+ Oversee capacity management in terms of space, power, cooling, and patch panel port availability
+ Understand and follow incident and change management processes
+ Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
+ Light traveling from site to site
+ Perform other duties as assigned
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred
+ Licenses/Certificates/Designations: CDL Class A required; CCNA and CCNP preferred
+ 2 years in an enterprise Data Center environment with strong knowledge of data center best practices
+ Proficiency in troubleshooting and diagnosing server hardware issues from major vendors
+ Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks
+ Good understanding of data cabling and patching
+ Strong organizational and communication skills with the ability to manage multiple competing priorities
+ Ability to respond promptly to issues, provide updates, and escalate when necessary
+ Fluent in English
+ Valid driver's license
+ Ability to travel 0% - 25%
+ Basic computer skills preferred
+ Field Service or Data Center Technician experience preferred
**Physical Expectations:**
+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
+ Work may require excessive bending or stooping
+ Employee required to walk long distances repeatedly throughout the day
+ Employee required to climb ladders
+ Employee required to use hand tools
ในฐานะช่างเทคนิค - ศูนย์ข้อมูล คุณจะมีหน้าที่รับผิดชอบในการปฏิบัติงานที่ได้รับมอบหมายอย่างมีประสิทธิภาพในศูนย์ข้อมูล รวมถึงศูนย์ข้อมูลทั่วไป การตั้งค่าเซิร์ฟเวอร์และอุปกรณ์เครือข่าย การบำรุงรักษา และการแก้ไขปัญหาคุณจะมีหน้าที่รับผิดชอบในการตั้งค่าและการทำงาน การประกอบ การทำงานของอุปกรณ์ การบำรุงรักษาทั่วไป และการดูแลความสะอาดในสถานที่โครงการที่ได้รับมอบหมาย
ความรับผิดชอบ:
- ดำเนินการตรวจสอบอุปกรณ์เซิร์ฟเวอร์และที่เก็บข้อมูลในศูนย์ข้อมูลทุกสัปดาห์ ตรวจจับปัญหาการเชื่อมต่อฮาร์ดแวร์และเครือข่าย รวบรวมและวิเคราะห์ข้อมูล ipmi-sel และบันทึกการจัดการแพลตฟอร์มเฉพาะของผู้จำหน่าย
- วินิจฉัยปัญหาการเชื่อมต่ออุปกรณ์เซิร์ฟเวอร์และที่เก็บข้อมูล รวมถึงการแก้ไขปัญหาเบื้องต้นของเครื่องส่งสัญญาณเครือข่ายและปัญหาความแรงของสัญญาณไฟเบอร์ออปติก โดยใช้เครื่องมือและขั้นตอนที่จัดทำขึ้นในศูนย์ข้อมูล
- ใช้ข้อมูลการวินิจฉัยที่รวบรวมไว้เพื่อติดต่อกับองค์กรสนับสนุนของผู้จำหน่าย (HPE, Dell, IX เป็นต้น) โดยการเปิดเคสการสนับสนุนและติดตามการแก้ไขและการสอบสวนฮาร์ดแวร์ตามที่ร้องขอ
- ร่วมมือกับทีมปฏิบัติการศูนย์ข้อมูลเพื่อจัดการด้านลอจิสติกส์ของกระบวนการซ่อมแซม รวมถึงการนำผู้รับเหมาของผู้ขายไปซ่อมแซมและรับรองความสอดคล้องกับแนวทางปฏิบัติด้านปฏิบัติการที่กำหนดไว้
- ดูแลด้านลอจิสติกส์ของกระบวนการอนุญาตส่งคืนวัสดุ (RMA) สำหรับส่วนประกอบต่างๆ เช่น rPDU สวิตช์เครือข่าย และหน่วยที่สามารถเปลี่ยนได้ในสนาม (PSU โมดูลพัดลม โมดูลตัวควบคุม)
- ให้การสนับสนุนด้านฮาร์ดแวร์สำหรับการติดตั้ง ย้าย เพิ่มเติม และเปลี่ยนแปลง
- ปลดระวางอุปกรณ์ไอที เช่น HDD/SSD เครือข่าย เซิร์ฟเวอร์ อุปกรณ์จัดเก็บข้อมูล และอุปกรณ์สำรองข้อมูล
- ดำเนินการตรวจสอบอุปกรณ์และสิ่งอำนวยความสะดวกของศูนย์ข้อมูลทั้งทางกายภาพและทางสายตาเป็นประจำ
- จัดการบันทึกสินค้าคงคลังและนับรอบการทำงานเป็นประจำเพื่อให้แน่ใจว่าสินทรัพย์มีความถูกต้อง
- อัปเดตเอกสารสำหรับการเดินสายแบบมีโครงสร้างและวัสดุในระหว่างการติดตั้งใหม่
- ดูแลการจัดการความจุในแง่ของพื้นที่ พลังงาน ระบบทำความเย็น และพอร์ตแผงแพทช์ที่พร้อมใช้งาน
- เข้าใจและปฏิบัติตามกระบวนการจัดการเหตุการณ์และการเปลี่ยนแปลง
- ส่งรายงานเป็นประจำเกี่ยวกับการเคลื่อนย้าย เปลี่ยนแปลง คำขอการสนับสนุน และกิจกรรมอื่นๆ โดยรักษาความพยายามในการปรับปรุงอย่างต่อเนื่อง
- เดินทางเบาจากไซต์หนึ่งไปยังอีกไซต์หนึ่ง
- ปฏิบัติหน้าที่อื่นๆ ตามที่ได้รับมอบหมาย
คุณสมบัติ:
- ต้องมีวุฒิการศึกษาระดับมัธยมศึกษาตอนปลายหรือเทียบเท่า ปริญญาตรี - ธุรกิจไอทีหรือสาขาที่เกี่ยวข้อง
- ต้องมีใบอนุญาต/ใบรับรอง/ใบรับรอง: ต้องมี CDL Class A ต้องมี CCNA และ CCNP
- มีประสบการณ์ 2 ปีในสภาพแวดล้อมศูนย์ข้อมูลขององค์กรโดยมีความรู้เกี่ยวกับแนวทางปฏิบัติที่ดีที่สุดของศูนย์ข้อมูลเป็นอย่างดี
- มีความเชี่ยวชาญในการแก้ไขปัญหาและวินิจฉัยปัญหาฮาร์ดแวร์เซิร์ฟเวอร์จากผู้จำหน่ายรายใหญ่
- มีประสบการณ์ในการแก้ไขปัญหาการเชื่อมต่อเครือข่ายอีเทอร์เน็ต รวมถึงการเชื่อมต่อสายทองแดง RJ45 และการเชื่อมต่อสายไฟเบอร์ LC/MPO
- มีความเข้าใจที่ดีเกี่ยวกับการเดินสายข้อมูลและการแพตช์
- มีทักษะในการจัดระเบียบและการสื่อสารที่ดี โดยสามารถจัดการลำดับความสำคัญที่ขัดแย้งกันหลายอย่างได้
- สามารถตอบสนองปัญหาได้อย่างทันท่วงที จัดเตรียมการอัปเดต และส่งต่อเมื่อจำเป็น
- พูดภาษาอังกฤษได้คล่อง
- มีใบอนุญาตขับขี่ที่ถูกต้อง
- สามารถเดินทางได้ 0% - 25%
- มีความสามารถด้านคอมพิวเตอร์ขั้นพื้นฐาน
- มีประสบการณ์ด้านบริการภาคสนามหรือช่างเทคนิคศูนย์ข้อมูล
ความคาดหวังทางกายภาพ:
- งานนี้เป็นงานที่ต้องออกแรงทางกายมาก และคนงานต้องยกของหนักถึง 50 ปอนด์
- งานอาจต้องก้มหรือโน้มตัวมากเกินไป
- พนักงานต้องเดินไกลๆ ซ้ำๆ ตลอดทั้งวัน
- พนักงานต้องปีนบันได
- พนักงานต้องใช้เครื่องมือช่าง
As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.
**Responsibilities:**
+ Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
+ Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
+ Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
+ Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
+ Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
+ Provide hardware support for installations, moves, additions, and changes
+ Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
+ Conduct regular physical and visual inspections of equipment and data center facilities
+ Manage inventory records and perform regular cycle counts to ensure asset accuracy
+ Update documentation for structured cabling and materials during new installations
+ Oversee capacity management in terms of space, power, cooling, and patch panel port availability
+ Understand and follow incident and change management processes
+ Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
+ Light traveling from site to site
+ Perform other duties as assigned
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred
+ Licenses/Certificates/Designations: CDL Class A required; CCNA and CCNP preferred
+ 2 years in an enterprise Data Center environment with strong knowledge of data center best practices
+ Proficiency in troubleshooting and diagnosing server hardware issues from major vendors
+ Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks
+ Good understanding of data cabling and patching
+ Strong organizational and communication skills with the ability to manage multiple competing priorities
+ Ability to respond promptly to issues, provide updates, and escalate when necessary
+ Fluent in English
+ Valid driver's license
+ Ability to travel 0% - 25%
+ Basic computer skills preferred
+ Field Service or Data Center Technician experience preferred
**Physical Expectations:**
+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
+ Work may require excessive bending or stooping
+ Employee required to walk long distances repeatedly throughout the day
+ Employee required to climb ladders
+ Employee required to use hand tools
This advertiser has chosen not to accept applicants from your region.
4
Technician - Data Center
WESCO
Posted 4 days ago
Job Viewed
Job Description
**ช่างเทคนิค - ศูนย์ข้อมูล**
ในฐานะช่างเทคนิค - ศูนย์ข้อมูล คุณจะมีหน้าที่รับผิดชอบในการปฏิบัติงานที่ได้รับมอบหมายอย่างมีประสิทธิภาพในศูนย์ข้อมูล รวมถึงศูนย์ข้อมูลทั่วไป การตั้งค่าเซิร์ฟเวอร์และอุปกรณ์เครือข่าย การบำรุงรักษา และการแก้ไขปัญหาคุณจะมีหน้าที่รับผิดชอบในการตั้งค่าและการทำงาน การประกอบ การทำงานของอุปกรณ์ การบำรุงรักษาทั่วไป และการดูแลความสะอาดในสถานที่โครงการที่ได้รับมอบหมาย
ความรับผิดชอบ:
- ดำเนินการตรวจสอบอุปกรณ์เซิร์ฟเวอร์และที่เก็บข้อมูลในศูนย์ข้อมูลทุกสัปดาห์ ตรวจจับปัญหาการเชื่อมต่อฮาร์ดแวร์และเครือข่าย รวบรวมและวิเคราะห์ข้อมูล ipmi-sel และบันทึกการจัดการแพลตฟอร์มเฉพาะของผู้จำหน่าย
- วินิจฉัยปัญหาการเชื่อมต่ออุปกรณ์เซิร์ฟเวอร์และที่เก็บข้อมูล รวมถึงการแก้ไขปัญหาเบื้องต้นของเครื่องส่งสัญญาณเครือข่ายและปัญหาความแรงของสัญญาณไฟเบอร์ออปติก โดยใช้เครื่องมือและขั้นตอนที่จัดทำขึ้นในศูนย์ข้อมูล
- ใช้ข้อมูลการวินิจฉัยที่รวบรวมไว้เพื่อติดต่อกับองค์กรสนับสนุนของผู้จำหน่าย (HPE, Dell, IX เป็นต้น) โดยการเปิดเคสการสนับสนุนและติดตามการแก้ไขและการสอบสวนฮาร์ดแวร์ตามที่ร้องขอ
- ร่วมมือกับทีมปฏิบัติการศูนย์ข้อมูลเพื่อจัดการด้านลอจิสติกส์ของกระบวนการซ่อมแซม รวมถึงการนำผู้รับเหมาของผู้ขายไปซ่อมแซมและรับรองความสอดคล้องกับแนวทางปฏิบัติด้านปฏิบัติการที่กำหนดไว้
- ดูแลด้านลอจิสติกส์ของกระบวนการอนุญาตส่งคืนวัสดุ (RMA) สำหรับส่วนประกอบต่างๆ เช่น rPDU สวิตช์เครือข่าย และหน่วยที่สามารถเปลี่ยนได้ในสนาม (PSU โมดูลพัดลม โมดูลตัวควบคุม)
- ให้การสนับสนุนด้านฮาร์ดแวร์สำหรับการติดตั้ง ย้าย เพิ่มเติม และเปลี่ยนแปลง
- ปลดระวางอุปกรณ์ไอที เช่น HDD/SSD เครือข่าย เซิร์ฟเวอร์ อุปกรณ์จัดเก็บข้อมูล และอุปกรณ์สำรองข้อมูล
- ดำเนินการตรวจสอบอุปกรณ์และสิ่งอำนวยความสะดวกของศูนย์ข้อมูลทั้งทางกายภาพและทางสายตาเป็นประจำ
- จัดการบันทึกสินค้าคงคลังและนับรอบการทำงานเป็นประจำเพื่อให้แน่ใจว่าสินทรัพย์มีความถูกต้อง
- อัปเดตเอกสารสำหรับการเดินสายแบบมีโครงสร้างและวัสดุในระหว่างการติดตั้งใหม่
- ดูแลการจัดการความจุในแง่ของพื้นที่ พลังงาน ระบบทำความเย็น และพอร์ตแผงแพทช์ที่พร้อมใช้งาน
- เข้าใจและปฏิบัติตามกระบวนการจัดการเหตุการณ์และการเปลี่ยนแปลง
- ส่งรายงานเป็นประจำเกี่ยวกับการเคลื่อนย้าย เปลี่ยนแปลง คำขอการสนับสนุน และกิจกรรมอื่นๆ โดยรักษาความพยายามในการปรับปรุงอย่างต่อเนื่อง
- เดินทางเบาจากไซต์หนึ่งไปยังอีกไซต์หนึ่ง
- ปฏิบัติหน้าที่อื่นๆ ตามที่ได้รับมอบหมาย
คุณสมบัติ:
- ต้องมีวุฒิการศึกษาระดับมัธยมศึกษาตอนปลายหรือเทียบเท่า ปริญญาตรี - ธุรกิจไอทีหรือสาขาที่เกี่ยวข้อง
- ต้องมีใบอนุญาต/ใบรับรอง/ใบรับรอง: ต้องมี CDL Class A ต้องมี CCNA และ CCNP
- มีประสบการณ์ 2 ปีในสภาพแวดล้อมศูนย์ข้อมูลขององค์กรโดยมีความรู้เกี่ยวกับแนวทางปฏิบัติที่ดีที่สุดของศูนย์ข้อมูลเป็นอย่างดี
- มีความเชี่ยวชาญในการแก้ไขปัญหาและวินิจฉัยปัญหาฮาร์ดแวร์เซิร์ฟเวอร์จากผู้จำหน่ายรายใหญ่
- มีประสบการณ์ในการแก้ไขปัญหาการเชื่อมต่อเครือข่ายอีเทอร์เน็ต รวมถึงการเชื่อมต่อสายทองแดง RJ45 และการเชื่อมต่อสายไฟเบอร์ LC/MPO
- มีความเข้าใจที่ดีเกี่ยวกับการเดินสายข้อมูลและการแพตช์
- มีทักษะในการจัดระเบียบและการสื่อสารที่ดี โดยสามารถจัดการลำดับความสำคัญที่ขัดแย้งกันหลายอย่างได้
- สามารถตอบสนองปัญหาได้อย่างทันท่วงที จัดเตรียมการอัปเดต และส่งต่อเมื่อจำเป็น
- พูดภาษาอังกฤษได้คล่อง
- มีใบอนุญาตขับขี่ที่ถูกต้อง
- สามารถเดินทางได้ 0% - 25%
- มีความสามารถด้านคอมพิวเตอร์ขั้นพื้นฐาน
- มีประสบการณ์ด้านบริการภาคสนามหรือช่างเทคนิคศูนย์ข้อมูล
ความคาดหวังทางกายภาพ:
- งานนี้เป็นงานที่ต้องออกแรงทางกายมาก และคนงานต้องยกของหนักถึง 50 ปอนด์
- งานอาจต้องก้มหรือโน้มตัวมากเกินไป
- พนักงานต้องเดินไกลๆ ซ้ำๆ ตลอดทั้งวัน
- พนักงานต้องปีนบันได
- พนักงานต้องใช้เครื่องมือช่าง
As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.
**Responsibilities:**
+ Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
+ Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
+ Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
+ Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
+ Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
+ Provide hardware support for installations, moves, additions, and changes
+ Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
+ Conduct regular physical and visual inspections of equipment and data center facilities
+ Manage inventory records and perform regular cycle counts to ensure asset accuracy
+ Update documentation for structured cabling and materials during new installations
+ Oversee capacity management in terms of space, power, cooling, and patch panel port availability
+ Understand and follow incident and change management processes
+ Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
+ Light traveling from site to site
+ Perform other duties as assigned
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred
+ Licenses/Certificates/Designations: CDL Class A required; CCNA and CCNP preferred
+ 2 years in an enterprise Data Center environment with strong knowledge of data center best practices
+ Proficiency in troubleshooting and diagnosing server hardware issues from major vendors
+ Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks
+ Good understanding of data cabling and patching
+ Strong organizational and communication skills with the ability to manage multiple competing priorities
+ Ability to respond promptly to issues, provide updates, and escalate when necessary
+ Fluent in English
+ Valid driver's license
+ Ability to travel 0% - 25%
+ Basic computer skills preferred
+ Field Service or Data Center Technician experience preferred
**Physical Expectations:**
+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
+ Work may require excessive bending or stooping
+ Employee required to walk long distances repeatedly throughout the day
+ Employee required to climb ladders
+ Employee required to use hand tools
ในฐานะช่างเทคนิค - ศูนย์ข้อมูล คุณจะมีหน้าที่รับผิดชอบในการปฏิบัติงานที่ได้รับมอบหมายอย่างมีประสิทธิภาพในศูนย์ข้อมูล รวมถึงศูนย์ข้อมูลทั่วไป การตั้งค่าเซิร์ฟเวอร์และอุปกรณ์เครือข่าย การบำรุงรักษา และการแก้ไขปัญหาคุณจะมีหน้าที่รับผิดชอบในการตั้งค่าและการทำงาน การประกอบ การทำงานของอุปกรณ์ การบำรุงรักษาทั่วไป และการดูแลความสะอาดในสถานที่โครงการที่ได้รับมอบหมาย
ความรับผิดชอบ:
- ดำเนินการตรวจสอบอุปกรณ์เซิร์ฟเวอร์และที่เก็บข้อมูลในศูนย์ข้อมูลทุกสัปดาห์ ตรวจจับปัญหาการเชื่อมต่อฮาร์ดแวร์และเครือข่าย รวบรวมและวิเคราะห์ข้อมูล ipmi-sel และบันทึกการจัดการแพลตฟอร์มเฉพาะของผู้จำหน่าย
- วินิจฉัยปัญหาการเชื่อมต่ออุปกรณ์เซิร์ฟเวอร์และที่เก็บข้อมูล รวมถึงการแก้ไขปัญหาเบื้องต้นของเครื่องส่งสัญญาณเครือข่ายและปัญหาความแรงของสัญญาณไฟเบอร์ออปติก โดยใช้เครื่องมือและขั้นตอนที่จัดทำขึ้นในศูนย์ข้อมูล
- ใช้ข้อมูลการวินิจฉัยที่รวบรวมไว้เพื่อติดต่อกับองค์กรสนับสนุนของผู้จำหน่าย (HPE, Dell, IX เป็นต้น) โดยการเปิดเคสการสนับสนุนและติดตามการแก้ไขและการสอบสวนฮาร์ดแวร์ตามที่ร้องขอ
- ร่วมมือกับทีมปฏิบัติการศูนย์ข้อมูลเพื่อจัดการด้านลอจิสติกส์ของกระบวนการซ่อมแซม รวมถึงการนำผู้รับเหมาของผู้ขายไปซ่อมแซมและรับรองความสอดคล้องกับแนวทางปฏิบัติด้านปฏิบัติการที่กำหนดไว้
- ดูแลด้านลอจิสติกส์ของกระบวนการอนุญาตส่งคืนวัสดุ (RMA) สำหรับส่วนประกอบต่างๆ เช่น rPDU สวิตช์เครือข่าย และหน่วยที่สามารถเปลี่ยนได้ในสนาม (PSU โมดูลพัดลม โมดูลตัวควบคุม)
- ให้การสนับสนุนด้านฮาร์ดแวร์สำหรับการติดตั้ง ย้าย เพิ่มเติม และเปลี่ยนแปลง
- ปลดระวางอุปกรณ์ไอที เช่น HDD/SSD เครือข่าย เซิร์ฟเวอร์ อุปกรณ์จัดเก็บข้อมูล และอุปกรณ์สำรองข้อมูล
- ดำเนินการตรวจสอบอุปกรณ์และสิ่งอำนวยความสะดวกของศูนย์ข้อมูลทั้งทางกายภาพและทางสายตาเป็นประจำ
- จัดการบันทึกสินค้าคงคลังและนับรอบการทำงานเป็นประจำเพื่อให้แน่ใจว่าสินทรัพย์มีความถูกต้อง
- อัปเดตเอกสารสำหรับการเดินสายแบบมีโครงสร้างและวัสดุในระหว่างการติดตั้งใหม่
- ดูแลการจัดการความจุในแง่ของพื้นที่ พลังงาน ระบบทำความเย็น และพอร์ตแผงแพทช์ที่พร้อมใช้งาน
- เข้าใจและปฏิบัติตามกระบวนการจัดการเหตุการณ์และการเปลี่ยนแปลง
- ส่งรายงานเป็นประจำเกี่ยวกับการเคลื่อนย้าย เปลี่ยนแปลง คำขอการสนับสนุน และกิจกรรมอื่นๆ โดยรักษาความพยายามในการปรับปรุงอย่างต่อเนื่อง
- เดินทางเบาจากไซต์หนึ่งไปยังอีกไซต์หนึ่ง
- ปฏิบัติหน้าที่อื่นๆ ตามที่ได้รับมอบหมาย
คุณสมบัติ:
- ต้องมีวุฒิการศึกษาระดับมัธยมศึกษาตอนปลายหรือเทียบเท่า ปริญญาตรี - ธุรกิจไอทีหรือสาขาที่เกี่ยวข้อง
- ต้องมีใบอนุญาต/ใบรับรอง/ใบรับรอง: ต้องมี CDL Class A ต้องมี CCNA และ CCNP
- มีประสบการณ์ 2 ปีในสภาพแวดล้อมศูนย์ข้อมูลขององค์กรโดยมีความรู้เกี่ยวกับแนวทางปฏิบัติที่ดีที่สุดของศูนย์ข้อมูลเป็นอย่างดี
- มีความเชี่ยวชาญในการแก้ไขปัญหาและวินิจฉัยปัญหาฮาร์ดแวร์เซิร์ฟเวอร์จากผู้จำหน่ายรายใหญ่
- มีประสบการณ์ในการแก้ไขปัญหาการเชื่อมต่อเครือข่ายอีเทอร์เน็ต รวมถึงการเชื่อมต่อสายทองแดง RJ45 และการเชื่อมต่อสายไฟเบอร์ LC/MPO
- มีความเข้าใจที่ดีเกี่ยวกับการเดินสายข้อมูลและการแพตช์
- มีทักษะในการจัดระเบียบและการสื่อสารที่ดี โดยสามารถจัดการลำดับความสำคัญที่ขัดแย้งกันหลายอย่างได้
- สามารถตอบสนองปัญหาได้อย่างทันท่วงที จัดเตรียมการอัปเดต และส่งต่อเมื่อจำเป็น
- พูดภาษาอังกฤษได้คล่อง
- มีใบอนุญาตขับขี่ที่ถูกต้อง
- สามารถเดินทางได้ 0% - 25%
- มีความสามารถด้านคอมพิวเตอร์ขั้นพื้นฐาน
- มีประสบการณ์ด้านบริการภาคสนามหรือช่างเทคนิคศูนย์ข้อมูล
ความคาดหวังทางกายภาพ:
- งานนี้เป็นงานที่ต้องออกแรงทางกายมาก และคนงานต้องยกของหนักถึง 50 ปอนด์
- งานอาจต้องก้มหรือโน้มตัวมากเกินไป
- พนักงานต้องเดินไกลๆ ซ้ำๆ ตลอดทั้งวัน
- พนักงานต้องปีนบันได
- พนักงานต้องใช้เครื่องมือช่าง
As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.
**Responsibilities:**
+ Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
+ Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
+ Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
+ Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
+ Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
+ Provide hardware support for installations, moves, additions, and changes
+ Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
+ Conduct regular physical and visual inspections of equipment and data center facilities
+ Manage inventory records and perform regular cycle counts to ensure asset accuracy
+ Update documentation for structured cabling and materials during new installations
+ Oversee capacity management in terms of space, power, cooling, and patch panel port availability
+ Understand and follow incident and change management processes
+ Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
+ Light traveling from site to site
+ Perform other duties as assigned
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred
+ Licenses/Certificates/Designations: CDL Class A required; CCNA and CCNP preferred
+ 2 years in an enterprise Data Center environment with strong knowledge of data center best practices
+ Proficiency in troubleshooting and diagnosing server hardware issues from major vendors
+ Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks
+ Good understanding of data cabling and patching
+ Strong organizational and communication skills with the ability to manage multiple competing priorities
+ Ability to respond promptly to issues, provide updates, and escalate when necessary
+ Fluent in English
+ Valid driver's license
+ Ability to travel 0% - 25%
+ Basic computer skills preferred
+ Field Service or Data Center Technician experience preferred
**Physical Expectations:**
+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
+ Work may require excessive bending or stooping
+ Employee required to walk long distances repeatedly throughout the day
+ Employee required to climb ladders
+ Employee required to use hand tools
This advertiser has chosen not to accept applicants from your region.
5
Data Center Engineering Operations Engineer , AWS Infrastructure Operations
Bangkok, Bangkok
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Key job responsibilities
- Supervise contractors who perform servicing or preventive maintenance
- Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
- Perform root cause analysis for operational issues
- Troubleshoot facility and rack level events
- Ensure all personnel on-site follow safety protocols
- Work on-call and a rotating schedule as needed
- Take daily operational readings and provide metrics reporting to senior engineers
- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
A day in the life
The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.
* Walk job sites in uneven terrain
* Work at heights and from ladders
* Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw
* Regularly lift and/or move up to 4o pounds; and participate in group lifts for 41 pounds or more
* Carry objects weighing up to 40 pounds for short distances
* Work shifts longer than eight hours in duration
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Fluent in English language, both written and spoken
- 2+ working in a Data Center or Mission Critical Environment
Preferred Qualifications
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 4+ years of Data Center Operation Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- 2+ with Microsoft Excel, Word, and Outlook
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Key job responsibilities
- Supervise contractors who perform servicing or preventive maintenance
- Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
- Perform root cause analysis for operational issues
- Troubleshoot facility and rack level events
- Ensure all personnel on-site follow safety protocols
- Work on-call and a rotating schedule as needed
- Take daily operational readings and provide metrics reporting to senior engineers
- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
A day in the life
The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.
* Walk job sites in uneven terrain
* Work at heights and from ladders
* Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw
* Regularly lift and/or move up to 4o pounds; and participate in group lifts for 41 pounds or more
* Carry objects weighing up to 40 pounds for short distances
* Work shifts longer than eight hours in duration
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Fluent in English language, both written and spoken
- 2+ working in a Data Center or Mission Critical Environment
Preferred Qualifications
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 4+ years of Data Center Operation Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- 2+ with Microsoft Excel, Word, and Outlook
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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6
Data Center Engineering Operations Engineer , AWS Infrastructure Operations
Bangkok, Bangkok
Amazon
Posted 15 days ago
Job Viewed
Job Description
Description
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Key job responsibilities
Responsibilities:
* Supervise contractors who perform servicing or preventive maintenance
* Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
* Perform root cause analysis for operational issues
* Troubleshoot facility and rack level events
* Ensure all personnel on-site follow safety protocols
* Work on-call and a rotating schedule as needed
* Take daily operational readings and provide metrics reporting to senior engineers
* Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Fluent in English language, both written and spoken
- 2+ working in a Data Center or Mission Critical Environment
Preferred Qualifications
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 4+ years of Data Center Operation Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- 2+ with Microsoft Excel, Word, and Outlook
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Key job responsibilities
Responsibilities:
* Supervise contractors who perform servicing or preventive maintenance
* Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
* Perform root cause analysis for operational issues
* Troubleshoot facility and rack level events
* Ensure all personnel on-site follow safety protocols
* Work on-call and a rotating schedule as needed
* Take daily operational readings and provide metrics reporting to senior engineers
* Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Fluent in English language, both written and spoken
- 2+ working in a Data Center or Mission Critical Environment
Preferred Qualifications
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 4+ years of Data Center Operation Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- 2+ with Microsoft Excel, Word, and Outlook
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
7
Supervisor, Guest Engagement Center
Bangkok, Bangkok
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information** Supervisor-Reservations
**Job Number** 25132187
**Job Category** Reservations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25132187
**Job Category** Reservations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
8
Manager, Guest Engagement Center
Bangkok, Bangkok
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25127741
**Job Category** Rooms & Guest Services Operations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents' information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Tracks all guest issues from various sources and report results.
- Ensures guest requests/issues are logged.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Identifies trends in guest issues for resolution.
- Schedules and supervise staff to ensure prompt, friendly, and attentive service.
- Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.
- Coordinates the process of receiving and resolving guest issues and requests.
**Supporting Management of Guest Service Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
**Supporting Human Resource Activities**
- Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Assists in recruitment, hiring, training, and orientation of department personnel.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.
- Performs departmental administrative duties.
- Addresses complaints and serves as Manager on Duty as needed.
- Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25127741
**Job Category** Rooms & Guest Services Operations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents' information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Tracks all guest issues from various sources and report results.
- Ensures guest requests/issues are logged.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Identifies trends in guest issues for resolution.
- Schedules and supervise staff to ensure prompt, friendly, and attentive service.
- Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.
- Coordinates the process of receiving and resolving guest issues and requests.
**Supporting Management of Guest Service Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
**Supporting Human Resource Activities**
- Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Assists in recruitment, hiring, training, and orientation of department personnel.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.
- Performs departmental administrative duties.
- Addresses complaints and serves as Manager on Duty as needed.
- Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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