89 Client Service jobs in Thailand
Client Service Assistant
Posted today
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Job Description
- Assist financial consultants in providing services pertaining for High Net Worth Clients who have investment assets for more than 30 million baht, investing in fixed income, stocks, alternatives and etc.**Role and Responsibilities / หน้าที่ความรับผิดชอบ**:
- Preparing, processing and completing all documents for new account opening in each product and all requests for existing clients regarding information change.
- Processing the document related the executed transactions for all products.
- Preparing documents for client presentation.
- Taking, executing and confirming orders.
- Responding to client regarding Phatra investment theme.
- Accompany Financial Consultant when meet client.
- Assisting Financial Consultant in servicing and analyzing financial products for clients.
**Qualifications / คุณสมบัติ**:
- Bachelor’s degree in Finance, Accounting, Economics or related field
- New graduated are welcome
- Willing to work in this position for at least 2.5-3 years
- Preferred if possess Single License or able to acquire one in due course
- Good command of written and spoken English
**Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง**:
- Ambitious, energetic, hardworking and able to work under time constraint
- Pleasant personality with service-minded and good team player
- Well organize, neat, problem solver, fast learning, interpersonal skill, presentable, out-going, and mature
Client Service Assistant
Posted today
Job Viewed
Job Description
- Assist financial consultants in providing services pertaining for High Net Worth Clients who have investment assets for more than 30 million baht, investing in fixed income, stocks, alternatives and etc.**Role and Responsibilities / หน้าที่ความรับผิดชอบ**:
- Preparing, processing and completing all documents for new account opening in each product and all requests for existing clients regarding information change.
- Processing the document related the executed transactions for all products.
- Preparing documents for client presentation.
- Taking, executing and confirming orders.
- Responding to client regarding Phatra investment theme.
- Accompany Financial Consultant when meet client.
- Assisting Financial Consultant in servicing and analyzing financial products for clients.
**Qualifications / คุณสมบัติ**:
- Bachelor’s degree in Finance, Accounting, Economics or related field
- New graduated are welcome
- Willing to work in this position for at least 2.5-3 years
- Preferred if possess Single License or able to acquire one in due course
- Good command of written and spoken English
**Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง**:
- Ambitious, energetic, hardworking and able to work under time constraint
- Pleasant personality with service-minded and good team player
- Well organize, neat, problem solver, fast learning, interpersonal skill, presentable, out-going, and mature
Client Service Assistant
Posted today
Job Viewed
Job Description
- Assist financial consultants in providing services pertaining for High Net Worth Clients who have investment assets for more than 30 million baht, investing in fixed income, stocks, alternatives and etc.**Role and Responsibilities / หน้าที่ความรับผิดชอบ**:
- Preparing, processing and completing all documents for new account opening in each product and all requests for existing clients regarding information change.
- Processing the document related the executed transactions for all products.
- Preparing documents for client presentation.
- Taking, executing and confirming orders.
- Responding to client regarding Phatra investment theme.
- Accompany Financial Consultant when meet client.
- Assisting Financial Consultant in servicing and analyzing financial products for clients.
**Qualifications / คุณสมบัติ**:
- Bachelor’s degree in Finance, Accounting, Economics or related field
- New graduated are welcome
- Willing to work in this position for at least 2.5-3 years
- Preferred if possess Single License or able to acquire one in due course
- Good command of written and spoken English
**Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง**:
- Ambitious, energetic, hardworking and able to work under time constraint
- Pleasant personality with service-minded and good team player
- Well organize, neat, problem solver, fast learning, interpersonal skill, presentable, out-going, and mature
Client Service Assistant
Posted today
Job Viewed
Job Description
- Assist financial consultants in providing services pertaining for High Net Worth Clients who have investment assets for more than 30 million baht, investing in fixed income, stocks, alternatives and etc.**Role and Responsibilities / หน้าที่ความรับผิดชอบ**:
- Preparing, processing and completing all documents for new account opening in each product and all requests for existing clients regarding information change.
- Processing the document related the executed transactions for all products.
- Preparing documents for client presentation.
- Taking, executing and confirming orders.
- Responding to client regarding Phatra investment theme.
- Accompany Financial Consultant when meet client.
- Assisting Financial Consultant in servicing and analyzing financial products for clients.
**Qualifications / คุณสมบัติ**:
- Bachelor’s degree in Finance, Accounting, Economics or related field
- New graduated are welcome
- Willing to work in this position for at least 2.5-3 years
- Preferred if possess Single License or able to acquire one in due course
- Good command of written and spoken English
**Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง**:
- Ambitious, energetic, hardworking and able to work under time constraint
- Pleasant personality with service-minded and good team player
- Well organize, neat, problem solver, fast learning, interpersonal skill, presentable, out-going, and mature
Client Service Associate - Thai Market
Posted today
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Job Description
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesse strong time management skills and motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Customer Support
Posted today
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Job Description
- Support & coordinate with team and clients for website design services and any issues that may occur
- Support clients on Channel Manager System and coordinate to fix any issues that may occur
- Support clients on Booking Engine System and coordinate to fix any issues that may occur
- Be proactive with customer care and regularly review services to ensure the client’s needs are fully met
Qualifications:
- Thai national only
- Bachelor's degree in hospitality or related field
- Positive attitude towards teamwork and cross-functional cooperation
- Able to work independently as well as part of a team
- Strong technical aptitude and problem solving skills
- Excellent spoken, written and listening English language skills
- Ability to work under pressure
- Ability to drive and has a driver’s license, and to travel some time
- Ability to work overtime when needed
- Experience in a customer support/hotel reservation role or similar, or OTA experience is a plus
- Some knowledge of hotel reservations and distribution systems is a plus
- Background in the hotel and/or online travel industry is a plus
- Experience in managing: website CMS, Channel Manager back-end and Booking Engine back-end is a plus
- แผนก:
**Customer Support**
- จำนวน:
**1 อัตรา**
- ระดับการศึกษา:
**ปริญญาตรี ขึ้นไป**
- เวลาทำงาน:
**งานประจำ**
- เงินเดือน:
**ตามตกลง**
- ผู้ติดต่อ:
**Varangkana Suntiwichaya**
- อีเมล์:
- เบอร์ติดต่อ:
**076367700**
- เบอร์แฟ็กซ์:
**076367702**
- ลงประกาศเมื่อ:
**15 ก.ย. 2565**
**วิธีการสมัคร**:
**ติดต่อเรา**:
- Web Connection
- 88/2 Moo 5, Chaofa West Road, T. Chalong, A. Muang, Phuket 83130
ติดต่อ: Varangkana Suntiwichaya
Tel: 076367700
ติดต่อ: 076367702
Customer Support
Posted today
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Job Description
Analyze customer feedback to improve customer satisfaction
Develop and implement policies and procedures to ensure that our customers receive prompt and effective support
Coporate with other departments to ensure that our customers receive a seamless experience across all touch points
Liaise with Japan HQ team
**คุณสมบัติผู้สมัคร**
- Thai: Native / English: Advanced (It is a plus point to have a language skill for Japanese)
- Age: Fresh graduate-40yr
- Excellent communication skills
- Willing to travel to Japan HQ for training for 30 days
- Basic MS and computer skills / Plus point: Basic knowledge of labor law or HR related knowledge (Payroll etc.)
- Those who desire to grow in the career
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Customer Support
Posted today
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Job Description
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Job Types**: New-Grad, Full-time
**Salary**: ฿20,000.00 - ฿23,000.00 per month
**Education**:
- Bachelor's Degree (preferred)
**Language**:
- English B2 (preferred)
Ability to Commute:
- กรุงเทพมหานคร (required)
Ability to Relocate:
- กรุงเทพมหานคร: Relocate before starting work (required)
Customer Support Manager
Posted today
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Job Description
- Sales budgeting and activity planning to achieve sales target
- Explore and analyze market opportunity in both areas : Front of house selling (On shelf selling) and Back of house selling (Sell product as ingredient)
- Sales data analysis for promotion and sales performance evaluation
- Coordinate with PC team in In store activation and Promotion support
- Customer site visit for business opportunity exploration
Qualification:
- 5 years relevant working experience in Sales & Marketing in the FMCG industry.
- Experience in Channel management in modern trade, Super, Hyper, CVS
- Proven accountability and able to focus and drive sales target
- Proven skills in collaboration.
- Demonstrated self-starter with the ability to deliver results in a lean, agile organization.
- Good in Sales & Negotiation skills
Customer Support (Inbound)
Posted today
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Job Description
- Record and track customer's issues for further work
- Coordinate with other related teams
- Work as assigned by the team and supervisor
- Accountable for meeting individual (OKRs )and team goals.
- Able to work on rotating shifts. (11:00AM - 8:00 PM including weekends and public holidays)
**Qualification**
- Male or Female Thai nationality
- Bachelor's Degree in any related fields.
- At least 2 years experience in Call Centre, Customer Support or related field is preferable.
- Control your emotions well at all times. Even in a stressful situation
- Good public mind, working well with others Happy to help others
- Self managed, responsible for your own responsibility.
- Attention to details Emphasizing accuracy and completeness
- Able to use Microsoft Office programs fluently
- Able to use computer and smartphone fluently
**More info** : (Team People)