27 Client Side jobs in Thailand

User Interface Designer

Bangkok, Bangkok IBM Thailand Co., Ltd.

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Job Description

Envision how people experience products and bring that vision to life in a way that feels inspired, refined and magical.
Tackle complex tasks and transform them into intuitive, accessible and easy-to-use designs for billions of customers around the world (novice to expert).
Collaborate with researchers, engineers and product managers throughout design process - from creating research protocols, personas, scenarios, information architecture and wireframes to building user interface prototypes.
At each stage, must anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.
BLUETH_23
Knowledge of state of the art and emerging digital design trends.
Own visual design related content.
Hands-on experience creating wireframes, prototypes, storyboards, user flows, etc.
Skill to utilize technology as a medium to craft design and deliver insightful human experience to clients.
Ability to ensure integrity of design in the delivered product and act as a consultant & trusted advisor to senior management.
Storytelling skills - Utilize stories to communicate that enable wider teams to accomplish shared goals.
Ability to evaluate trends and behavioral patterns to deliver human interaction patterns.
Conceptualize, visualize and design user experiences, working in highly collaborative and agile, workshop driven teams.
Have background in Banking / Financial Services business will be advantage.
At least intermediate level of English communication.
Please provide portfolio when propose CV**
Preferred Technical and Professional Expertise
As the above
About Business Unit"IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
**Wonder if IBM is the one for you?**: In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer.
**Job skills required**: English, Research
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Client Manager

Bangkok, Bangkok NTT Ltd.

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NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Responsible for selling the company’s products or services to and maintaining relationships with existing accounts

**Working at NTT**

A Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and growth.

The Client Manager will work directly with clients at a variety of levels as well as internal sales teams such as Sales Specialists and pre-sales architects and post the sale; the delivery teams. They ‘champion’ the delivery teams’ understanding of the client’s solution requirements, and initiate improvement programs ensuring that the client remains committed to our solutions which leads to more sales opportunities.

Building and developing excellent stakeholder relationships with new and existing clients, fully understanding the client and the industry in which they operate will be a core focus of this role. A substantial amount of time will be spent on client engagement and engaged selling, but also liaising with internal teams to make sure the client’s needs are attended to.

**Responsibilities**:

- Client ownership and relationship builder_
- Take primary responsibility for the client and act as internal client owner within assigned accounts
- Manage and grow relationships to drive expansion and renewals across all solutions and services
- Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership
- Lead the business conversations at C-level
- Become the reliable point of contact to further strengthen relationships
- Client and industry expert_
- Gain insights into client’s most urgent business problems or business opportunities while linking how our solutions and services offerings can add client business value
- Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends
- Collect and analyze data to learn more about the client and the industry in which they operate
- Owning the sales process_
- Collaboratively work with extended sales teams, especially Sales Specialists, pre-sales architects, and commercial architects to successfully position the solution and/or service and see the opportunity through to closure
- Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time
- Work closely with other in territory counterparts and matrix teams to achieve the shared goal of growth; yet are held accountable for own targets
- Use NTT Ltd.’s sales methodologies and tools such as target plans, opportunity plans and account plans to support the sales process and data-driven insights
- Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders
- Deal structuring_
- Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
- Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
- Lead business negotiations for contracts ensuring deals are risk-free and profitable
- Client retention and expansion
- Minimize churn and maximize retention in assigned accounts
- Land, adopt, expand, renew - Identify client business needs with a view to help shape solution development by the wider pursuit teams
- Actively search for expansion opportunities

**Knowledge, Skills, and Attributes Required**
- Good knowledge of Managed Services across domains such as Networking, Collaboration, Data Centres, Security and so on
- Client-centricity coupled with problem-solving
- Strong business acumen and negotiation skills to craft solutions that are beneficial to NTT and the client
- Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key
- Natural team player - ability to coo
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Client Advisor

Bangkok, Bangkok Burberry

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At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.**JOB PURPOSE**
- The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.- Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.- As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.**RESPONSIBILITIES**
- SERVICE AND SALES- Meet and exceed individual and store sales and other commercial KPIs- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction- Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling- Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.- Be efficient in following-up and delivering after-sales services to our clients- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines- Foster team work and a positive work climate- CLIENT ENGAGEMENT- Build meaningful relationships with Clients- Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset- Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests**PERSONAL PROFILE**
- A proven track record in delivering sales and exceeding targets- Previous experience in Clientelling- A strong interest in fashion, art and culture- Strong product knowledge and good understanding of store retail operations- Understanding of competitor products- Experience in working as part of a team- Fluent in local language; English proficiency is desirable- Other language knowledge is desirable- Demonstrates Confidence, Curiosity, Conviction, and Care- Enjoys being part of a team- Energetic, Pro-active and self-motivated- Detail-oriented and creative with a passion for selling- Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels- Results driven and commercial mindset- Flexible, collaborative and adaptable approach to work**MEASURES OF SUCCESS**
- Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)- Service targets (Guest Experience, Net promoter score)- New client acquisition (conversion and retention)- Number of appointments held on a monthly basis
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Client Advisor / Senior Client Advisor - Bangkok

Bangkok, Bangkok Tiffany & Co.

Posted 11 days ago

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Job Description

**The Blue Box.**
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Senior Client Advisor / Client Advisor on full time basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Chinese Speaking skill is advantageous
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gift
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 60370
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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Private Client Manager

Bangkok, Bangkok Tiffany & Co.

Posted 11 days ago

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Founded in 1837 in New York City, Tiffany & Co. is one of the world's most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand's legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the house's treasured Blue Boxes.
**Be Part of the Tiffany Story**
Behind every dream is the dreamer. We are looking to grow our Private Client team to join our Maison to be a brilliant ambassador and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!
+ As the ultimate brand ambassador of Tiffany & Co., your main mission is to represent and uphold the brand through your presence in the community, social media as well as networking and brand activation events,
+ You are responsible for establishing and executing all strategies for the acquisition, engagement, retention, and growth of High Net Worth clients, with an opportunity and expectation of selling across all categories with a focus on High Jewelry.
**Showcase the Tiffany Touch**
+ Grow and develop the High Jewelry business in Singapore by strengthening and cultivating direct relationships with clients to achieve and exceed the commercial goals,
+ Develop and prospect clients by assessing market opportunities by networking and attending internal or external events,
+ Be a High Jewelry Ambassador by representing Singapore in regional or global High Jewelry events or meetings.
**Celebrating Success at Tiffany**
+ You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
+ Be part of a daring ambition and craft the future of Tiffany
+ A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
**The Tiffany Experience**
+ Our HR team will connect with you to get to know you better and to share the Maison's values and culture.
+ Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
+ For the final round, you will meet with our President who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.
**Job Identification** : 61152
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 5 Years
Equal Opportunity Employer
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Client Success Specialist

Chon Buri, Chonburi NTT America, Inc.

Posted 16 days ago

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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Client Success Specialist at NTT DATA, you will be at the heart of maintaining and building valuable client relationships. Your day involves acting as the primary post-sale point of contact for multiple small-to-medium scale or simple contracts. You will drive client-facing activities through our Client Success Management Charters: Adoption, Expansion, and renewal. Your role is pivotal in ensuring our clients find immense value in their partnership with us, creating a positive experience in every interaction.
You will work closely with clients, nurturing relationships and acting as their trusted advisor. This includes helping them adopt and expand the use of our offerings and services, facilitating successful interactions with NTT DATA, and improving Client Satisfaction (CSAT) scores. When issues arise, you will be the escalation point, ensuring they are resolved satisfactorily.
In the Adoption Charter, your focus will be on ensuring clients are aware of and can successfully adopt and increase their usage of our services. You will help them realize demonstrable value, meeting their original business objectives. Meanwhile, in the Expansion Charter, you will drive up-sell opportunities and close deals to achieve revenue targets, identifying cross-sell opportunities and engaging sales teams to extend our footprint with the client.
For the renewal Charter, you will demonstrate the value delivered throughout the contract's lifecycle, driving successful and on-time renewals, and minimizing churn. You will also leverage renewal opportunities to drive up-sell and cross-sell opportunities.
As part of the regional and Global Client Success Management practice, you will adopt standard methodologies, use our platforms and tools, and contribute to the community by sharing your experiences. You will ensure the quality of DATA within your client portfolio, maintain your Client Success Management skills, and stay updated on NTT DATA's offerings.
**To thrive in this role, you need to have:**
+ Knowledge of NTT DATA's offerings and services, including their core functionality, pricing structures, and client benefits.
+ Understanding of IT service environments, operations, and ITIL practices.
+ Knowledge of billing processes, client invoicing, and contract management.
+ Experience in account planning and stakeholder management.
+ Proven ability to execute on-time renewals with minimal churn.
+ Strong consultative selling and negotiation skills, with the ability to identify up-sell opportunities and close deals.
+ Ability to understand a client's business strategy and align it with NTT DATA solutions.
+ Experience in a client-facing role within Sales, Service, or Consultancy in a large-scale, preferably multinational, IT services environment.
+ Excellent interpersonal skills to develop and maintain relationships up to management level.
+ Bachelor's degree in information technology, sales, business science or a related field is strongly preferred.
+ Financial acumen knowledge and understanding.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Client Service Assistant

Bangkok, Bangkok บริษัทหลักทรัพย์ เกียรตินาคินภัทร จำกัด (มหาชน)

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วันที่: 29 ก.ย. 2565- ตำแหน่งที่ตั้ง: กรุงเทพมหานคร, ไทย- บริษัท: บริษัทหลักทรัพย์ เกียรตินาคินภัทร จำกัด (มหาชน)**Job Summary**:

- Assist financial consultants in providing services pertaining for High Net Worth Clients who have investment assets for more than 30 million baht, investing in fixed income, stocks, alternatives and etc.**Role and Responsibilities / หน้าที่ความรับผิดชอบ**:

- Preparing, processing and completing all documents for new account opening in each product and all requests for existing clients regarding information change.
- Processing the document related the executed transactions for all products.
- Preparing documents for client presentation.
- Taking, executing and confirming orders.
- Responding to client regarding Phatra investment theme.
- Accompany Financial Consultant when meet client.
- Assisting Financial Consultant in servicing and analyzing financial products for clients.

**Qualifications / คุณสมบัติ**:

- Bachelor’s degree in Finance, Accounting, Economics or related field
- New graduated are welcome
- Willing to work in this position for at least 2.5-3 years
- Preferred if possess Single License or able to acquire one in due course
- Good command of written and spoken English

**Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง**:

- Ambitious, energetic, hardworking and able to work under time constraint
- Pleasant personality with service-minded and good team player
- Well organize, neat, problem solver, fast learning, interpersonal skill, presentable, out-going, and mature
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Client Service Assistant

Bangkok, Bangkok บริษัทหลักทรัพย์ เกียรตินาคินภัทร จำกัด (มหาชน)

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วันที่: 29 ก.ย. 2565- ตำแหน่งที่ตั้ง: กรุงเทพมหานคร, ไทย- บริษัท: บริษัทหลักทรัพย์ เกียรตินาคินภัทร จำกัด (มหาชน)**Job Summary**:

- Assist financial consultants in providing services pertaining for High Net Worth Clients who have investment assets for more than 30 million baht, investing in fixed income, stocks, alternatives and etc.**Role and Responsibilities / หน้าที่ความรับผิดชอบ**:

- Preparing, processing and completing all documents for new account opening in each product and all requests for existing clients regarding information change.
- Processing the document related the executed transactions for all products.
- Preparing documents for client presentation.
- Taking, executing and confirming orders.
- Responding to client regarding Phatra investment theme.
- Accompany Financial Consultant when meet client.
- Assisting Financial Consultant in servicing and analyzing financial products for clients.

**Qualifications / คุณสมบัติ**:

- Bachelor’s degree in Finance, Accounting, Economics or related field
- New graduated are welcome
- Willing to work in this position for at least 2.5-3 years
- Preferred if possess Single License or able to acquire one in due course
- Good command of written and spoken English

**Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง**:

- Ambitious, energetic, hardworking and able to work under time constraint
- Pleasant personality with service-minded and good team player
- Well organize, neat, problem solver, fast learning, interpersonal skill, presentable, out-going, and mature
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Client Services Assistant

Bangkok, Bangkok Reeracoen Thailand

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**Industry**: Insurance
- ** Job Description**:

- Keep abreast of current market situation locally, regionally and internationally, analyze for business opportunities and evidence to proceed with targeting new product.
- To identify, develop and implement new area of insurance products to serve existing and new clients whether it is new product or revisited one.
- To identify, deal and negotiate with appropriate Business Partner(s) for the best Insurance Package/Program.
- Closely coordinate with Risk Services Department and others to monitor the performance of each product launch including feedback received and ready to adjust the product detail where necessary or to bring in additional marketing tools ensuring product success.
- Other duties as assigned.
- ** Requirement**:

- (Must)
- Knowledge of Insurance non-life (วินาศภัย)
- Preference in Insurance Broker or Insurance field.
- Male/Female age 28 years old above
- Bachelor Degree/higher in any related field
- Preferred over 2-5 years experience in Non-Life Insurance
- Good speaking and writing in English
- Good computer proficiency
- Able to work under pressure and meet deadlines
- Proactive and Self autonomous
- Extra Benefits for having experience in Insurance
- ** English Level**: Level 4 - Conversational Level
- ** Other Language**: Thai
- ** Working Hour**: 09.00 ~ 18.00
- ** Holiday**: Sat
- Sun/ Holidays
- ** Benefit**:

- Bonus
- Provident Fund
- Life Insurance
- Health Insurance
- Social Security
- Annual leave
- Yearly Travel oversea (เที่ยวต่างประเทศ)
- Diligent Incentive
- Annual Medical Check up
- Working Mon - Fri
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Senior Client Advisor

Bangkok, Bangkok Burberry

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Job Description

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.**JOB PURPOSE**
- The Senior Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.- Reporting to the store management, the Senior Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.- As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.**RESPONSIBILITIES**
- SERVICE AND SALES- Meet and exceed individual and store sales and other commercial KPIs- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction- Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling- Support the Store Manager in dealing with customers complaints, when needed- Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.- Be efficient in following-up and delivering after-sales services to our clients- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines- Support and coach Client Advisors in clientelling, service skills and building relationship top clients- Foster team work and a positive work climate- CLIENT ENGAGEMENT- Build meaningful relationships with Clients- Maintain relationship with existing top client and build a portfolio of new top clients- Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset- Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests**PERSONAL PROFILE**
- A proven track record in delivering sales and exceeding targets- Previous experience in Clientelling- A strong interest in fashion, art and culture- Strong product knowledge and good understanding of store retail operations- Understanding of competitor products- Experience in working as part of a team- Fluent in local language; English proficiency is desirable- Other language knowledge is desirable- Demonstrates Confidence, Curiosity, Conviction, and Care- Enjoys being part of a team- Energetic, Pro-active and self-motivated- Detail-oriented and creative with a passion for selling- Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels- Results driven and commercial mindset- Flexible, collaborative and adaptable approach to work**MEASURES OF SUCCESS**
- Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)- Service targets (Guest Experience, Net promoter score)- New client acquisition (conversion and retention)- Top clients portfolio- Number of appointments held on a monthly basis
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