91 Client Support jobs in Thailand

**รายละเอียดงาน**:
**รูปแบบงาน **:งานประจำ**:
**จำนวนที่รับ **:1 ตำแหน่ง**:
**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตห้วยขวาง)**:
**เงินเดือน(บาท) **:ตามตกลง**:
**วันหยุด **:ไม่ระบุ**:
**เวลาทำงาน **:ไม่ระบุ**:
**เวลาทำงานอื่น **:ไม่ระบุ**:
**หน้าที่ความรับผิดชอบ**:
**Job Overview**
**Responsible for coordinations between internal facility management team, other support teams, building management team and client. Being a key contact in receiving a serivce request and provide a prompt response to all parties involved to support a smooth operation in the office.**

**Daily Task**
- **Take feedback and request for service within workplace area and pass on informtion to specfic team member for further action plan**:

- **Coordinate with the Building Management Team (CBRE) for contractor or agency visits, and prepare required documents.**:

- **Unblock employee access card (sales team) in case of no activation for more than 30 days.**:

- **Make sure all utilities in office are in good conditions and ready to use.**:

- **Follow up with service requests to be attended expeditiously and ensure client's satisfaction.**:

- **Coodinate with team member to ensure when to standby & recheck for a Board Meeting to run smoothly.**:

- **Prepare the quotation for OT work to be submitted to client**:

- **Make sure Workplace complies with local regulations and Unilever's policies.**:

- **Record and upload information of Contractor's Work permit form into Share point.**:

- **Daily check and coordinate with suppliers for office appliance in good conditions and ready to use such as, photocopier, paper shredder.**:

- **Ensure visitors complete the health declaration form and submit to Workplace before each visit**:

- **Notify team member to double check on physical distancing under each tier of client's eastment protocol.**:

- **Coordinate with vehicle rental company to check and maintenance the board of director's cars**:

- **Manage a reservation for every contractor to attend safety training and prepare work permit documents before start working.**:

- **Ensure visitors complete health declaration form and provide 14-day timeline to MOH before each visit.**:

- **Record and update employee's vehicle license plate, issue a car parking permit sticker, receive and record the overnight**

**parking request, manage and reserve parking for VIP guests, manage parking for delivery car, van or bus.**
- **Coordinate with communication team for any urgent announcement.**:

- **Keep record of all service requests including information management.**:

- **Manage and record information when moving any internal assets.**:

- **Manage and coordinate the schedule of meeting room usage including snack break to be provided with housekeeping team.**:

- **Manage and record van booking request**:

- **Manage and record information when moving any internal assets.**:

- **Follow up with service requests to be attended expeditiously and ensure client's satisfaction.**:

- **Coodinate with team member to ensure when to standby & recheck for a Board Meeting to run smoothly.**:

- **Prepare the quotation for OT work to be submitted to client**:

- **Make sure Workplace complies with local regulations and Unilever's policies.**:

- **Record and upload information of Contractor's Work permit form into Share point.**:

- **Daily check and coordinate with suppliers for office appliance in good conditions and ready to use such as, photocopier, paper shredder.**

**Coordinate with Safety team for approval of work permit documents before start working.**

**Weekly Task**
- **Prepare lost & found document.**:

- **Manage and booking the area for events at Town Hall on 9th floor**:

- **Coordinate and keep information up to date with MOH team for screening process of visitors and contractors.**:

- **Inform Security Team when contractors come in to work in the office space.**:

- **Coodinate with contractor or vendor to get a quotation for any repire work.**:

- **Fill out the work permit document information in the system via MS Team.**:

- **Manage a reservation for every contractor to attend safety training and prepare work permit documents before start working.**:

- **Ensure visitors complete health declaration form and provide 14-day timeline to MOH before each visit.**:

- **Ensure visitors complete the health declaration form and submit to Workplace before each visit**:

- **Notify team member to double check on physical distancing under each tier of client's eastment protocol.**

**Monthly Task**
- **Coordinate with vehicle rental company to check and maintenance the board of director's cars**:

**ROLES AND RESPONSIBILITIES**:

- Seeks new opportunities for expanding client base, presenting products and services to current clients, and persuading clients to purchase more
- Provides documents of products and services for client accounts
- Develops and maintaining long-term relationship with accounts
- Understands client’s needs and be able to cooperate with internal and external departments
- Be a team player, be open minded and keep improving yourself
- Tracks, controls the quality of work, and delivers work on time
- Be able to support and recommend the proper service to clients before and after services
- Being a part of team’s KPI

**QUALIFICATION AND EXPERIENCE**:

- Aged between 28 - 35 years old
- Bachelor’s degree or higher in management, marketing, and business preferred
- At least 2 years of working experiences (

Develop enduring relationships with key partners that fit into our go-to-market strategy.
Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
Work across functions to merchant specific needs (e.g. customised reporting for merchants, marketing support, integrations).
Drive operational excellence by working with the GrabFood internal operations teams.
The Must-Haves Minimum 1-2 years of experience in

You help drive growth and high ROI - ensuring that our partners are growing together with Grab. Take a data-driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers.
You will serve as the point of contact between the merchant and internal stakeholders (i.e. Customer Experience team) and ensure our partners are maintaining service and food quality consistency.
You are required to collaborate cross-functionally with the product, operations and merchant acquisition team to make sure our merchants have the best possible experience.
You will help create frameworks, processes and tools to help manage the team performance's, in order for knowledge continuity to serve our merchants better.
The Must-Haves You have Heart, Humility, Hunger, Honour.
You have a bachelor's degree, preferably in business, management or marketing.
You have 1-2 years experience in dealing with a major brand(s), working on contract terms, negotiating and collaborating campaigns.
You can articulate and write well in English, with the ability to fuse business, strategy, finance and legal concepts to lead complex, multi-faceted deals.
You can perform independently and be participative in a team setting.
You are able to practise a high level of discretion, a strong sense of accountability, self-motivated, good sense of business/ cultural priorities and nuances.
You are proficient in Microsoft Office / Gsuite Applications and is adept in creating presentations.
You know how to develop professional relationships with your stakeholders and are able to communicate effectively with all levels of management and staff.
The Nice-to-Haves Your experience in the restaurant business, food services, retail industry would be an advantage.
You are proficient in SQL, Power BI, and Tableau.
You have a strong passion for food and the drive to help micro-entrepreneur to thrive in the most challenging situations.
Our Commitment We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. Join us today to drive Southeast Asia forward, together.

You help drive growth and high ROI - ensuring that our partners are growing together with Grab. Take a data-driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers.
You will serve as the point of contact between the merchant and internal stakeholders (i.e. Customer Experience team) and ensure our partners are maintaining service and food quality consistency.
You are required to collaborate cross-functionally with the product, operations and merchant acquisition team to make sure our merchants have the best possible experience.
You will help create frameworks, processes and tools to help manage the team performance's, in order for knowledge continuity to serve our merchants better.
The Must-Haves You have Heart, Humility, Hunger, Honour.
You have a bachelor's degree, preferably in business, management or marketing.
You have 1-2 years experience in dealing with a major brand(s), working on contract terms, negotiating and collaborating campaigns.
You can articulate and write well in English, with the ability to fuse business, strategy, finance and legal concepts to lead complex, multi-faceted deals.
You can perform independently and be participative in a team setting.
You are able to practise a high level of discretion, a strong sense of accountability, self-motivated, good sense of business/ cultural priorities and nuances.
You are proficient in Microsoft Office / Gsuite Applications and is adept in creating presentations.
You know how to develop professional relationships with your stakeholders and are able to communicate effectively with all levels of management and staff.
The Nice-to-Haves Your experience in the restaurant business, food services, retail industry would be an advantage.
You are proficient in SQL, Power BI, and Tableau.
You have a strong passion for food and the drive to help micro-entrepreneur to thrive in the most challenging situations.
Our Commitment We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. Join us today to drive Southeast Asia forward, together.

Location:
**Thailand**
- Department: Commercial- Location: Thailand- Team and Role Introduction:

- Team and Role Introduction:Reporting to the Team Lead, the Key

**Driving growth and Higher ROI**: Ensure the partners are growing with you and the company. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers.
**Cross-functional relationship**: Work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience.
You will be most likely working with a team from a very early stage. It's crucial to work in team work, tools and processes needed to serve, retain and grow our most important merchants.
**Qualification**: At least 2-4 years' experience in related role.
Experienced in handling and dealing with partners & customers.
An exceptional track record of driving revenue through partnerships.
Multi-tasking and able to work under pressure and constantly changing environment.
Good communications in English.
Passion for the on-demand delivery space, and food delivery in particular.
Great communication and negotiation skill.
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. Join us today to drive Southeast Asia forward, together.

**Marketing campaign and promotions design**: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners.
**Driving growth and Higher ROI**: Ensure the partners are growing with you and the company. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers.
**Cross-functional relationship**: Work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience.
You will be most likely working with a team from a very early stage. It's crucial to work in teamwork, tools and processes needed to serve, retain and grow our most important merchants.
The Must-Haves You have Heart, Hunger, Honour and Humility.
Experienced in handling and dealing with partners & customers.
An exceptional track record of driving revenue through partnerships.
Multi-tasking and able to work under pressure and constantly changing environment.
Good communications in English.
Great communication and negotiation skill.
The Nice-to-Haves At least 2-4 years' experience in related role.
Passion for the on-demand delivery space, and food delivery in particular.
Our Commitment We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. Join us today to drive Southeast Asia forward, together.

**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.**

**E-Key