12 Cloud Governance jobs in Thailand
Cloud Managed Services Engineer (L1)
Bangkok, Bangkok
NTT America, Inc.
Posted 10 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.
This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Fulfils approved requests following agreed procedures.
+ Provides telephonic or chat support to clients when required.
+ Executes approved maintenance activities including patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Proactively identifies opportunities for work optimization.
+ Updates existing knowledge articles or creates new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
**Required Experience:**
+ Entry-level experience or completion of the relevant intern program.
+ Entry-level experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.
This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Fulfils approved requests following agreed procedures.
+ Provides telephonic or chat support to clients when required.
+ Executes approved maintenance activities including patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Proactively identifies opportunities for work optimization.
+ Updates existing knowledge articles or creates new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
**Required Experience:**
+ Entry-level experience or completion of the relevant intern program.
+ Entry-level experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
0
Cloud Managed Services Engineer (L1)
Bangkok, Bangkok
NTT America, Inc.
Posted 10 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.
This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Fulfils approved requests following agreed procedures.
+ Provides telephonic or chat support to clients when required.
+ Executes approved maintenance activities including patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Proactively identifies opportunities for work optimization.
+ Updates existing knowledge articles or creates new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
**Required Experience:**
+ Entry-level experience or completion of the relevant intern program.
+ Entry-level experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.
This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Fulfils approved requests following agreed procedures.
+ Provides telephonic or chat support to clients when required.
+ Executes approved maintenance activities including patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Proactively identifies opportunities for work optimization.
+ Updates existing knowledge articles or creates new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
**Required Experience:**
+ Entry-level experience or completion of the relevant intern program.
+ Entry-level experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
1
Cloud Managed Services Engineer (L1)
Bangkok, Bangkok
NTT America, Inc.
Posted 10 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.
This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Fulfils approved requests following agreed procedures.
+ Provides telephonic or chat support to clients when required.
+ Executes approved maintenance activities including patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Proactively identifies opportunities for work optimization.
+ Updates existing knowledge articles or creates new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
**Required Experience:**
+ Entry-level experience or completion of the relevant intern program.
+ Entry-level experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.
This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Fulfils approved requests following agreed procedures.
+ Provides telephonic or chat support to clients when required.
+ Executes approved maintenance activities including patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Proactively identifies opportunities for work optimization.
+ Updates existing knowledge articles or creates new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
**Required Experience:**
+ Entry-level experience or completion of the relevant intern program.
+ Entry-level experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
+ Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
2
Cloud Managed Services Engineer (L2)
Bangkok, Bangkok
NTT America, Inc.
Posted 10 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Proactively monitors the work queues.
+ Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
+ Updates tickets with resolution tasks performed.
+ Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner.
+ Captures all required and relevant information for immediate resolution.
+ Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
+ Communicates with other teams and clients for extending support.
+ Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
+ Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift.
+ Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
+ Works with automation teams for effort optimization and automating routine tasks.
+ Coaches Service Desk and L1 teams for technical and behavioral skills.
+ Establishes monitoring for client infrastructure.
+ Identifies problems and errors before they impact a client's service.
+ Leads and manages all initial client escalation for operational issues.
+ Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
+ Ensures all changes are carried out with proper change approvals.
+ Plans and executes approved maintenance activities.
+ Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
+ Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
+ Relevant certifications such as (but not limited to) -
+ - Microsoft Certified: Azure Administrator Associate
+ - AWS Certified: Solutions Architect Associate
+ - Veeam Certified Engineer
+ - VMware certified Professional: Data Centre Virtualization
+ - Zerto, pure, vxrail
+ - Google Cloud Platform (gcp)
+ - Oracle Cloud Infrastructure (oci)
**Required Experience:**
+ Moderate level of relevant managed services experience.
+ Moderate level of knowledge in ticketing tools preferably Service Now.
+ Moderate level of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
+ Moderate level of knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Responsibilities:**
+ Proactively monitors the work queues.
+ Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
+ Updates tickets with resolution tasks performed.
+ Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner.
+ Captures all required and relevant information for immediate resolution.
+ Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
+ Communicates with other teams and clients for extending support.
+ Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
+ Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift.
+ Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
+ Works with automation teams for effort optimization and automating routine tasks.
+ Coaches Service Desk and L1 teams for technical and behavioral skills.
+ Establishes monitoring for client infrastructure.
+ Identifies problems and errors before they impact a client's service.
+ Leads and manages all initial client escalation for operational issues.
+ Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
+ Ensures all changes are carried out with proper change approvals.
+ Plans and executes approved maintenance activities.
+ Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
+ Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Knowledge and Attributes:**
+ Ability to communicate and work across different cultures and social groups.
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
+ Relevant certifications such as (but not limited to) -
+ - Microsoft Certified: Azure Administrator Associate
+ - AWS Certified: Solutions Architect Associate
+ - Veeam Certified Engineer
+ - VMware certified Professional: Data Centre Virtualization
+ - Zerto, pure, vxrail
+ - Google Cloud Platform (gcp)
+ - Oracle Cloud Infrastructure (oci)
**Required Experience:**
+ Moderate level of relevant managed services experience.
+ Moderate level of knowledge in ticketing tools preferably Service Now.
+ Moderate level of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration.
+ Moderate level of knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
3
Delivery Consultant - Cloud Architect, Professional Services
Bangkok, Bangkok
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies
- Acting as a trusted advisor to customers on industry trends and emerging technologies
- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing
Basic Qualifications
- Experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Hands-on experience leading the design, development and deployment of enterprise solution and deep technical expertise and consulting acumen to effectively guide customers through their AWS cloud transformation journey.
- Current hands-on technology infrastructure, network, compute, storage, and virtualization experience
- Customer facing skills to represent AWS well and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Experience with software development life cycle (SDLC) and agile/iterative methodologies
- Presentation Competency for leading technical workshops and customer presentations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies
- Acting as a trusted advisor to customers on industry trends and emerging technologies
- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing
Basic Qualifications
- Experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Hands-on experience leading the design, development and deployment of enterprise solution and deep technical expertise and consulting acumen to effectively guide customers through their AWS cloud transformation journey.
- Current hands-on technology infrastructure, network, compute, storage, and virtualization experience
- Customer facing skills to represent AWS well and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Experience with software development life cycle (SDLC) and agile/iterative methodologies
- Presentation Competency for leading technical workshops and customer presentations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
4
Cloud & AI Solution Engineer - Innovative AI Applications
Bangkok, Bangkok
Microsoft Corporation
Posted 4 days ago
Job Viewed
Job Description
Are you insatiably curious, deeply passionate about the realm of AI & applications, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Cloud & AI Solution Engineer in AI Applications for **commercial customers** at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.
Microsoft is transforming the developer experience for AI applications across the development lifecycle. With AI Foundry and seamless integration with Azure AI, we're leading the way in Agentic AI development where AI agents streamline development and operations. As an AI Apps Solution Engineer, you'll help customers adopt these innovations to boost productivity, drive innovation, and become AI-native.
As an AI Applications Solution Engineer (SE), you will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft's AI-powered stack across every stage of the development lifecycle. You'll collaborate closely with engineering leaders and platform teams to accelerate AI Foundry, Azure AI, and Responsible AI, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications development into their deployment workflows. In summary, you'll help customers modernize their applications and realize the full value of Microsoft's AI platform, all while enjoying flexible work opportunities.
As a trusted technical advisor, you'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you'll help customers modernize their applications leveraging AI and realize the full value of Microsoft's platform.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
+ Lead hands-on engagements-hackathons, code-with sessions, and architecture workshops-to accelerate adoption of Microsoft's developer tools and cloud platforms.
+ Build trusted relationships with developers and platform leads, co-designing secure, scalable architectures and solutions
+ Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
+ Maintain deep expertise in AI Foundry & App architecture (Agentic AI framework, Semantic Kernel, Foundry SDK, Responsible AI) and App architecture/cloud native dev (APIs, containerization, microservices, event-driven, Python, Java or .NET).
+ Maintain and grow expertise in AI Management & Security (Gen AI Ops, Sentinel, orchestrator, monitoring).
+ Represent Microsoft through thought leadership in developer communities and customer forums
**Qualifications**
There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:
+ 5+ years technical pre-sales or technical consulting experience. OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience. OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience. OR equivalent experience
+ Expert on full stack App architecture design / modernization and cloud native dev (e.g., APIs, containerization, microservices, event-driven, Python, Java, .NET)
+ Expert for AI & ML models (e.g., Agentic AI framework, AI Foundry, Semantic Kernel, Foundry SDK, Responsible AI, fine-tuning/inferencing, etc.)
+ Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Microsoft is transforming the developer experience for AI applications across the development lifecycle. With AI Foundry and seamless integration with Azure AI, we're leading the way in Agentic AI development where AI agents streamline development and operations. As an AI Apps Solution Engineer, you'll help customers adopt these innovations to boost productivity, drive innovation, and become AI-native.
As an AI Applications Solution Engineer (SE), you will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft's AI-powered stack across every stage of the development lifecycle. You'll collaborate closely with engineering leaders and platform teams to accelerate AI Foundry, Azure AI, and Responsible AI, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications development into their deployment workflows. In summary, you'll help customers modernize their applications and realize the full value of Microsoft's AI platform, all while enjoying flexible work opportunities.
As a trusted technical advisor, you'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you'll help customers modernize their applications leveraging AI and realize the full value of Microsoft's platform.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
+ Lead hands-on engagements-hackathons, code-with sessions, and architecture workshops-to accelerate adoption of Microsoft's developer tools and cloud platforms.
+ Build trusted relationships with developers and platform leads, co-designing secure, scalable architectures and solutions
+ Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
+ Maintain deep expertise in AI Foundry & App architecture (Agentic AI framework, Semantic Kernel, Foundry SDK, Responsible AI) and App architecture/cloud native dev (APIs, containerization, microservices, event-driven, Python, Java or .NET).
+ Maintain and grow expertise in AI Management & Security (Gen AI Ops, Sentinel, orchestrator, monitoring).
+ Represent Microsoft through thought leadership in developer communities and customer forums
**Qualifications**
There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:
+ 5+ years technical pre-sales or technical consulting experience. OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience. OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience. OR equivalent experience
+ Expert on full stack App architecture design / modernization and cloud native dev (e.g., APIs, containerization, microservices, event-driven, Python, Java, .NET)
+ Expert for AI & ML models (e.g., Agentic AI framework, AI Foundry, Semantic Kernel, Foundry SDK, Responsible AI, fine-tuning/inferencing, etc.)
+ Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
5
Principal Cloud Solution Architect
Bangkok, Bangkok
Oracle
Posted today
Job Viewed
Job Description
Principal Cloud Solution Architect-2300035G
**Applicants are required to read, write, and speak the following languages***: English
**Detailed Description and Job Requirements**
Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.
**Job**: Pre Sales
**Location**: TH-TH,Thailand-Bangkok
**Job Type**: Regular Employee Hire
**Organization**: Oracle
**Applicants are required to read, write, and speak the following languages***: English
**Detailed Description and Job Requirements**
Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.
**Job**: Pre Sales
**Location**: TH-TH,Thailand-Bangkok
**Job Type**: Regular Employee Hire
**Organization**: Oracle
This advertiser has chosen not to accept applicants from your region.
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6
Digital Cloud & AI Solution Engineer - Innovative Data Platform
Bangkok, Bangkok
Microsoft Corporation
Posted 4 days ago
Job Viewed
Job Description
Are you insatiably curious, deeply passionate about the realm of databases and analytics, and ready to tackle complex challenges in a dynamic environment in the era of AI? If so, we invite you to join our team as Digital Cloud & AI Solution Engineer - Innovative Data Platform for mid-market customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.
Databases & Analytics is a growth opportunity for Microsoft Cloud & AI, as well as its partners and customers. It includes a rich portfolio of products including IaaS and PaaS services on the Cloud & AI Platform in the age of AI. These technologies empower customers to build, deploy, and manage database and analytics applications in a cloud-native way.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
As an **Innovative Data Platform Digital Solution Engineer (DSE),** you will play a pivotal role in helping enterprises unlock the full potential of Microsoft's cloud database and analytics stack across every stage of deployment. You'll collaborate closely with engineering leaders and platform teams to accelerate the Fabric Data Platform, including Cloud & AI Databases and Analytics, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their deployment workflows. In summary, you'll help customers modernize their data platform and realize the full value of Microsoft's platform, all while enjoying flexible work opportunities.
As a trusted technical advisor, you'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their deployment workflows. In summary, you'll help customers modernize their data platform and realize the full value of Microsoft's platform.
This opportunity will allow you to:
+ Accelerate your career growth by leading impactful engagements that help customers modernize their data platforms and adopt cutting-edge cloud and AI technologies. Deepen your technical proficiency through hands-on solution design, architecture workshops, and real-world deployment scenarios. Develop strategic influence by guiding customers through secure, scalable data solutions and shaping key technical decisions. Strengthen your collaboration skills by working closely with engineering teams, platform specialists, and customer stakeholders. Build future-ready capabilities through immersive learning, certifications, and continuous exposure to Microsoft's evolving data and analytics ecosystem.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
+ **Fluency in both Thai and English at a business level is required.**
+ **Role based in Bangkok - must be able to attend office**
**Responsibilities**
- Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
- Lead hands-on engagements-hackathons and architecture workshops-to accelerate adoption of Microsoft's cloud platforms.
- Build trusted relationships with platform leads, co-designing secure, scalable architectures and solutions
- Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
- Maintain deep proficiency in Analytics Portfolio: Microsoft Fabric (OneLake, DW, real-time intelligence, BI, Copilot), Cloud & AI Databricks, Purview Data Governance and Cloud & AI Databases: SQL DB, Cosmos DB, PostgreSQL.
- Maintain and grow proficiency in on-prem EDW (Teradata, Netezza, Exadata), Hadoop & BI solutions.
- Represent Microsoft through thought leadership in cloud Database & Analytics communities and customer forums
**Qualifications**
**What skills do you need to have?**
There will be many opportunities for you to learn and grow into this role and Microsoft.
However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:
**Required Qualifications :**
+ 5+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience OR equivalent experience
+ Proficient on Cloud & AI Databases (SQL DB, Cosmos DB, PostgreSQL) from migration & modernize and creating new AI apps.
+ Proficient on Cloud & AI Analytics (Fabric, Cloud & AI Databricks, Purview) and competitors (BigQuery, Redshift, Snowflake) in data warehouse, data lake, big data, analytics, real-time intelligent, and reporting using integrated Data Security & Governance.
+ Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes.
**Preferred Qualifications :**
+ 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience , OR equivalent experience
+ 4+ years experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management
+ Proficient on data warehouse & big data migration including on-prem appliance (Teradata, Netezza, Oracle), Hadoop (Cloudera, Hortonworks) and Cloud & AI Synapse Gen2.
+ **Fluency in both Thai and English at a business level is required.**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Databases & Analytics is a growth opportunity for Microsoft Cloud & AI, as well as its partners and customers. It includes a rich portfolio of products including IaaS and PaaS services on the Cloud & AI Platform in the age of AI. These technologies empower customers to build, deploy, and manage database and analytics applications in a cloud-native way.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
As an **Innovative Data Platform Digital Solution Engineer (DSE),** you will play a pivotal role in helping enterprises unlock the full potential of Microsoft's cloud database and analytics stack across every stage of deployment. You'll collaborate closely with engineering leaders and platform teams to accelerate the Fabric Data Platform, including Cloud & AI Databases and Analytics, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their deployment workflows. In summary, you'll help customers modernize their data platform and realize the full value of Microsoft's platform, all while enjoying flexible work opportunities.
As a trusted technical advisor, you'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their deployment workflows. In summary, you'll help customers modernize their data platform and realize the full value of Microsoft's platform.
This opportunity will allow you to:
+ Accelerate your career growth by leading impactful engagements that help customers modernize their data platforms and adopt cutting-edge cloud and AI technologies. Deepen your technical proficiency through hands-on solution design, architecture workshops, and real-world deployment scenarios. Develop strategic influence by guiding customers through secure, scalable data solutions and shaping key technical decisions. Strengthen your collaboration skills by working closely with engineering teams, platform specialists, and customer stakeholders. Build future-ready capabilities through immersive learning, certifications, and continuous exposure to Microsoft's evolving data and analytics ecosystem.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
+ **Fluency in both Thai and English at a business level is required.**
+ **Role based in Bangkok - must be able to attend office**
**Responsibilities**
- Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
- Lead hands-on engagements-hackathons and architecture workshops-to accelerate adoption of Microsoft's cloud platforms.
- Build trusted relationships with platform leads, co-designing secure, scalable architectures and solutions
- Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
- Maintain deep proficiency in Analytics Portfolio: Microsoft Fabric (OneLake, DW, real-time intelligence, BI, Copilot), Cloud & AI Databricks, Purview Data Governance and Cloud & AI Databases: SQL DB, Cosmos DB, PostgreSQL.
- Maintain and grow proficiency in on-prem EDW (Teradata, Netezza, Exadata), Hadoop & BI solutions.
- Represent Microsoft through thought leadership in cloud Database & Analytics communities and customer forums
**Qualifications**
**What skills do you need to have?**
There will be many opportunities for you to learn and grow into this role and Microsoft.
However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:
**Required Qualifications :**
+ 5+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience OR equivalent experience
+ Proficient on Cloud & AI Databases (SQL DB, Cosmos DB, PostgreSQL) from migration & modernize and creating new AI apps.
+ Proficient on Cloud & AI Analytics (Fabric, Cloud & AI Databricks, Purview) and competitors (BigQuery, Redshift, Snowflake) in data warehouse, data lake, big data, analytics, real-time intelligent, and reporting using integrated Data Security & Governance.
+ Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes.
**Preferred Qualifications :**
+ 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience , OR equivalent experience
+ 4+ years experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management
+ Proficient on data warehouse & big data migration including on-prem appliance (Teradata, Netezza, Oracle), Hadoop (Cloudera, Hortonworks) and Cloud & AI Synapse Gen2.
+ **Fluency in both Thai and English at a business level is required.**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
7
Senior Associate Cloud Technical Architect
Bangkok, Bangkok
NTT America, Inc.
Posted 10 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Associate Cloud Technical Architect is a developing subject matter expert, responsible for supporting the design and may be required to implement cloud-based solutions that meet client's business and technical requirements.
This role supports sales teams by providing expertise in cloud computing technologies and architectures ensuring the effective design, deployment and operation of our cloud-based systems to meet client needs.
**What you'll be doing**
**Key Responsibilities:**
+ Collaborates with stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective cloud solutions.
+ Viewed as a trusted technical advisor to the client and ensure technical solutions will accomplish the client's objectives
+ Designs and architects less complex cloud-based systems, ensuring high availability, scalability, performance, and reliability.
+ Provides pre-sales technical support and know-how in analyzing client requirements, in conjunction with the client's current collaboration capabilities.
+ Assesses existing systems and develop migration strategies to transition on-premises applications and infrastructure to the cloud.
+ Designs integration solutions to enable seamless data flow between cloud and on-premises environments.
+ Defines and implements security best practices and compliance standards for cloud-based systems.
+ Supports the development and maintain cloud governance frameworks, policies, and procedures.
+ Provides support to development teams to ensure adherence to cloud architecture standards and best practices.
+ Develops or produces the technical design document to match the solution design specifications.
+ Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses.
+ Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
+ Influences and guides members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
+ Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
+ On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
+ Serve as a subject matter expert on cloud technologies and architectures.
+ Collaborate with cross-functional teams, including developers, operations, and project managers, to ensure alignment of technical solutions with business objectives.
+ Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal's accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.
**Knowledge and Attributes:**
+ Demonstrates good client engagement skills coupled with technical consulting aptitude.
+ Understanding of the vendor's products business and technology positioning.
+ Ability to collaborate and communicate effectively with team members, contributing to their success.
+ Broad product knowledge integrated with technology understanding.
+ Good knowledge of cloud architecture patterns, including microservices, serverless computing, containers, and hybrid cloud deployments.
+ Proficiency in cloud infrastructure technologies, such as virtual machines, storage solutions, networking, and load balancing.
+ In-depth understanding of cloud security principles, including identity and access management, encryption, and compliance frameworks.
+ Familiarity with IaC tools and frameworks such as Terraform, AWS CloudFormation, Azure Resource Manager, or Google Cloud Deployment Manager.
+ Understanding cloud design patterns, microservices, serverless computing, containers, and hybrid cloud deployments.
+ Multi-faceted knowledge such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or other providers, understanding the specific services offered by each platform, including compute, storage, databases, networking, and security.
+ Understanding of cloud networking concepts, including virtual networks, subnets, routing, load balancing, and firewall configurations.
+ Knowledge of VPNs, VPC peering, and hybrid connectivity options between on-premises and cloud environments.
+ Knowledge of identity and access management (IAM), encryption, data protection, secure network configurations, and compliance frameworks such as GDPR, HIPAA, or PCI-DSS.
+ Proficiency in cloud storage solutions such as Amazon S3, Azure Blob Storage, or Google Cloud Storage.
+ Understanding of different database options including relational databases (e.g., Amazon RDS, Azure SQL Database) and NoSQL databases for example, Amazon DynamoDB, Azure Cosmos DB).
+ Knowledge of cloud monitoring and management tools such as AWS CloudWatch, Azure Monitor, or Google Cloud Monitoring.
+ Familiarity with DevOps principles and practices, including continuous integration and continuous deployment (CI/CD).
+ Knowledge of integration technologies such as API gateways, messaging queues, and ETL (Extract, Transform, Load) processes Basic understanding of key vendor subscription models such as Cisco EA 3.0.
**Academic Qualifications and Certifications:**
+ Bachelor's degree in information technology, computer science or information systems or related field.
+ Vendor product, sales and technology certifications
+ Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect or Google Cloud Certified - Professional Cloud Architect.
**Required Experience:**
+ Moderate level technical experience within a large scale (preferably multi-national) technology services environment.
+ Moderate level experience as a Cloud Technical Architect or a similar role, designing and implementing cloud architectures for complex systems and applications.
+ Moderate level experience in designing, implementing, and managing cloud-based solutions, preferably using leading cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
+ Moderate level experience in project management methodologies.
+ Moderate level experience with major cloud platforms.
+ Moderate level experience with serverless computing platforms like AWS Lambda, Azure Functions, or Google Cloud Functions.
+ Moderate level experience with automation and orchestration tools like Ansible, Chef, or Puppet to streamline the provisioning, configuration, and management of cloud resources.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Associate Cloud Technical Architect is a developing subject matter expert, responsible for supporting the design and may be required to implement cloud-based solutions that meet client's business and technical requirements.
This role supports sales teams by providing expertise in cloud computing technologies and architectures ensuring the effective design, deployment and operation of our cloud-based systems to meet client needs.
**What you'll be doing**
**Key Responsibilities:**
+ Collaborates with stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective cloud solutions.
+ Viewed as a trusted technical advisor to the client and ensure technical solutions will accomplish the client's objectives
+ Designs and architects less complex cloud-based systems, ensuring high availability, scalability, performance, and reliability.
+ Provides pre-sales technical support and know-how in analyzing client requirements, in conjunction with the client's current collaboration capabilities.
+ Assesses existing systems and develop migration strategies to transition on-premises applications and infrastructure to the cloud.
+ Designs integration solutions to enable seamless data flow between cloud and on-premises environments.
+ Defines and implements security best practices and compliance standards for cloud-based systems.
+ Supports the development and maintain cloud governance frameworks, policies, and procedures.
+ Provides support to development teams to ensure adherence to cloud architecture standards and best practices.
+ Develops or produces the technical design document to match the solution design specifications.
+ Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses.
+ Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
+ Influences and guides members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
+ Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
+ On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
+ Serve as a subject matter expert on cloud technologies and architectures.
+ Collaborate with cross-functional teams, including developers, operations, and project managers, to ensure alignment of technical solutions with business objectives.
+ Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal's accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.
**Knowledge and Attributes:**
+ Demonstrates good client engagement skills coupled with technical consulting aptitude.
+ Understanding of the vendor's products business and technology positioning.
+ Ability to collaborate and communicate effectively with team members, contributing to their success.
+ Broad product knowledge integrated with technology understanding.
+ Good knowledge of cloud architecture patterns, including microservices, serverless computing, containers, and hybrid cloud deployments.
+ Proficiency in cloud infrastructure technologies, such as virtual machines, storage solutions, networking, and load balancing.
+ In-depth understanding of cloud security principles, including identity and access management, encryption, and compliance frameworks.
+ Familiarity with IaC tools and frameworks such as Terraform, AWS CloudFormation, Azure Resource Manager, or Google Cloud Deployment Manager.
+ Understanding cloud design patterns, microservices, serverless computing, containers, and hybrid cloud deployments.
+ Multi-faceted knowledge such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or other providers, understanding the specific services offered by each platform, including compute, storage, databases, networking, and security.
+ Understanding of cloud networking concepts, including virtual networks, subnets, routing, load balancing, and firewall configurations.
+ Knowledge of VPNs, VPC peering, and hybrid connectivity options between on-premises and cloud environments.
+ Knowledge of identity and access management (IAM), encryption, data protection, secure network configurations, and compliance frameworks such as GDPR, HIPAA, or PCI-DSS.
+ Proficiency in cloud storage solutions such as Amazon S3, Azure Blob Storage, or Google Cloud Storage.
+ Understanding of different database options including relational databases (e.g., Amazon RDS, Azure SQL Database) and NoSQL databases for example, Amazon DynamoDB, Azure Cosmos DB).
+ Knowledge of cloud monitoring and management tools such as AWS CloudWatch, Azure Monitor, or Google Cloud Monitoring.
+ Familiarity with DevOps principles and practices, including continuous integration and continuous deployment (CI/CD).
+ Knowledge of integration technologies such as API gateways, messaging queues, and ETL (Extract, Transform, Load) processes Basic understanding of key vendor subscription models such as Cisco EA 3.0.
**Academic Qualifications and Certifications:**
+ Bachelor's degree in information technology, computer science or information systems or related field.
+ Vendor product, sales and technology certifications
+ Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect or Google Cloud Certified - Professional Cloud Architect.
**Required Experience:**
+ Moderate level technical experience within a large scale (preferably multi-national) technology services environment.
+ Moderate level experience as a Cloud Technical Architect or a similar role, designing and implementing cloud architectures for complex systems and applications.
+ Moderate level experience in designing, implementing, and managing cloud-based solutions, preferably using leading cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
+ Moderate level experience in project management methodologies.
+ Moderate level experience with major cloud platforms.
+ Moderate level experience with serverless computing platforms like AWS Lambda, Azure Functions, or Google Cloud Functions.
+ Moderate level experience with automation and orchestration tools like Ansible, Chef, or Puppet to streamline the provisioning, configuration, and management of cloud resources.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
8
Senior Associate Cloud Technical Architect
Bangkok, Bangkok
NTT America, Inc.
Posted 10 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Associate Cloud Technical Architect is a developing subject matter expert, responsible for supporting the design and may be required to implement cloud-based solutions that meet client's business and technical requirements.
This role supports sales teams by providing expertise in cloud computing technologies and architectures ensuring the effective design, deployment and operation of our cloud-based systems to meet client needs.
**What you'll be doing**
**Key Responsibilities:**
+ Collaborates with stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective cloud solutions.
+ Viewed as a trusted technical advisor to the client and ensure technical solutions will accomplish the client's objectives
+ Designs and architects less complex cloud-based systems, ensuring high availability, scalability, performance, and reliability.
+ Provides pre-sales technical support and know-how in analyzing client requirements, in conjunction with the client's current collaboration capabilities.
+ Assesses existing systems and develop migration strategies to transition on-premises applications and infrastructure to the cloud.
+ Designs integration solutions to enable seamless data flow between cloud and on-premises environments.
+ Defines and implements security best practices and compliance standards for cloud-based systems.
+ Supports the development and maintain cloud governance frameworks, policies, and procedures.
+ Provides support to development teams to ensure adherence to cloud architecture standards and best practices.
+ Develops or produces the technical design document to match the solution design specifications.
+ Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses.
+ Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
+ Influences and guides members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
+ Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
+ On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
+ Serve as a subject matter expert on cloud technologies and architectures.
+ Collaborate with cross-functional teams, including developers, operations, and project managers, to ensure alignment of technical solutions with business objectives.
+ Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal's accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.
**Knowledge and Attributes:**
+ Demonstrates good client engagement skills coupled with technical consulting aptitude.
+ Understanding of the vendor's products business and technology positioning.
+ Ability to collaborate and communicate effectively with team members, contributing to their success.
+ Broad product knowledge integrated with technology understanding.
+ Good knowledge of cloud architecture patterns, including microservices, serverless computing, containers, and hybrid cloud deployments.
+ Proficiency in cloud infrastructure technologies, such as virtual machines, storage solutions, networking, and load balancing.
+ In-depth understanding of cloud security principles, including identity and access management, encryption, and compliance frameworks.
+ Familiarity with IaC tools and frameworks such as Terraform, AWS CloudFormation, Azure Resource Manager, or Google Cloud Deployment Manager.
+ Understanding cloud design patterns, microservices, serverless computing, containers, and hybrid cloud deployments.
+ Multi-faceted knowledge such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or other providers, understanding the specific services offered by each platform, including compute, storage, databases, networking, and security.
+ Understanding of cloud networking concepts, including virtual networks, subnets, routing, load balancing, and firewall configurations.
+ Knowledge of VPNs, VPC peering, and hybrid connectivity options between on-premises and cloud environments.
+ Knowledge of identity and access management (IAM), encryption, data protection, secure network configurations, and compliance frameworks such as GDPR, HIPAA, or PCI-DSS.
+ Proficiency in cloud storage solutions such as Amazon S3, Azure Blob Storage, or Google Cloud Storage.
+ Understanding of different database options including relational databases (e.g., Amazon RDS, Azure SQL Database) and NoSQL databases for example, Amazon DynamoDB, Azure Cosmos DB).
+ Knowledge of cloud monitoring and management tools such as AWS CloudWatch, Azure Monitor, or Google Cloud Monitoring.
+ Familiarity with DevOps principles and practices, including continuous integration and continuous deployment (CI/CD).
+ Knowledge of integration technologies such as API gateways, messaging queues, and ETL (Extract, Transform, Load) processes Basic understanding of key vendor subscription models such as Cisco EA 3.0.
**Academic Qualifications and Certifications:**
+ Bachelor's degree in information technology, computer science or information systems or related field.
+ Vendor product, sales and technology certifications
+ Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect or Google Cloud Certified - Professional Cloud Architect.
**Required Experience:**
+ Moderate level technical experience within a large scale (preferably multi-national) technology services environment.
+ Moderate level experience as a Cloud Technical Architect or a similar role, designing and implementing cloud architectures for complex systems and applications.
+ Moderate level experience in designing, implementing, and managing cloud-based solutions, preferably using leading cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
+ Moderate level experience in project management methodologies.
+ Moderate level experience with major cloud platforms.
+ Moderate level experience with serverless computing platforms like AWS Lambda, Azure Functions, or Google Cloud Functions.
+ Moderate level experience with automation and orchestration tools like Ansible, Chef, or Puppet to streamline the provisioning, configuration, and management of cloud resources.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Associate Cloud Technical Architect is a developing subject matter expert, responsible for supporting the design and may be required to implement cloud-based solutions that meet client's business and technical requirements.
This role supports sales teams by providing expertise in cloud computing technologies and architectures ensuring the effective design, deployment and operation of our cloud-based systems to meet client needs.
**What you'll be doing**
**Key Responsibilities:**
+ Collaborates with stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective cloud solutions.
+ Viewed as a trusted technical advisor to the client and ensure technical solutions will accomplish the client's objectives
+ Designs and architects less complex cloud-based systems, ensuring high availability, scalability, performance, and reliability.
+ Provides pre-sales technical support and know-how in analyzing client requirements, in conjunction with the client's current collaboration capabilities.
+ Assesses existing systems and develop migration strategies to transition on-premises applications and infrastructure to the cloud.
+ Designs integration solutions to enable seamless data flow between cloud and on-premises environments.
+ Defines and implements security best practices and compliance standards for cloud-based systems.
+ Supports the development and maintain cloud governance frameworks, policies, and procedures.
+ Provides support to development teams to ensure adherence to cloud architecture standards and best practices.
+ Develops or produces the technical design document to match the solution design specifications.
+ Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses.
+ Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
+ Influences and guides members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
+ Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
+ On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
+ Serve as a subject matter expert on cloud technologies and architectures.
+ Collaborate with cross-functional teams, including developers, operations, and project managers, to ensure alignment of technical solutions with business objectives.
+ Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal's accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.
**Knowledge and Attributes:**
+ Demonstrates good client engagement skills coupled with technical consulting aptitude.
+ Understanding of the vendor's products business and technology positioning.
+ Ability to collaborate and communicate effectively with team members, contributing to their success.
+ Broad product knowledge integrated with technology understanding.
+ Good knowledge of cloud architecture patterns, including microservices, serverless computing, containers, and hybrid cloud deployments.
+ Proficiency in cloud infrastructure technologies, such as virtual machines, storage solutions, networking, and load balancing.
+ In-depth understanding of cloud security principles, including identity and access management, encryption, and compliance frameworks.
+ Familiarity with IaC tools and frameworks such as Terraform, AWS CloudFormation, Azure Resource Manager, or Google Cloud Deployment Manager.
+ Understanding cloud design patterns, microservices, serverless computing, containers, and hybrid cloud deployments.
+ Multi-faceted knowledge such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or other providers, understanding the specific services offered by each platform, including compute, storage, databases, networking, and security.
+ Understanding of cloud networking concepts, including virtual networks, subnets, routing, load balancing, and firewall configurations.
+ Knowledge of VPNs, VPC peering, and hybrid connectivity options between on-premises and cloud environments.
+ Knowledge of identity and access management (IAM), encryption, data protection, secure network configurations, and compliance frameworks such as GDPR, HIPAA, or PCI-DSS.
+ Proficiency in cloud storage solutions such as Amazon S3, Azure Blob Storage, or Google Cloud Storage.
+ Understanding of different database options including relational databases (e.g., Amazon RDS, Azure SQL Database) and NoSQL databases for example, Amazon DynamoDB, Azure Cosmos DB).
+ Knowledge of cloud monitoring and management tools such as AWS CloudWatch, Azure Monitor, or Google Cloud Monitoring.
+ Familiarity with DevOps principles and practices, including continuous integration and continuous deployment (CI/CD).
+ Knowledge of integration technologies such as API gateways, messaging queues, and ETL (Extract, Transform, Load) processes Basic understanding of key vendor subscription models such as Cisco EA 3.0.
**Academic Qualifications and Certifications:**
+ Bachelor's degree in information technology, computer science or information systems or related field.
+ Vendor product, sales and technology certifications
+ Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect or Google Cloud Certified - Professional Cloud Architect.
**Required Experience:**
+ Moderate level technical experience within a large scale (preferably multi-national) technology services environment.
+ Moderate level experience as a Cloud Technical Architect or a similar role, designing and implementing cloud architectures for complex systems and applications.
+ Moderate level experience in designing, implementing, and managing cloud-based solutions, preferably using leading cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
+ Moderate level experience in project management methodologies.
+ Moderate level experience with major cloud platforms.
+ Moderate level experience with serverless computing platforms like AWS Lambda, Azure Functions, or Google Cloud Functions.
+ Moderate level experience with automation and orchestration tools like Ansible, Chef, or Puppet to streamline the provisioning, configuration, and management of cloud resources.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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