18 Collection Team jobs in Thailand

หน้าที่ความรับผิดชอบ
- Initiate, perform, and manage development of projects, systems, and assignments to meet the target of result and schedule.
- Analyze data and propose strategies to improve the existing or develop new collection process, system modification, test procedures, or other assigned operations.
- Create and develop the reports according to the requirements of users and/or the management.
- Identify process improvement opportunities and develop or enhance tools to assist in the work deliverables
- Advice, suggest, and coordinate with the team and other units for problem solving, improvement, and development of works.

คุณสมบัติผู้สมัคร

**Qualification
**
- At least Bachelor’s degree in Finance, Engineering, Management or related field_s_
- ** At least 4-7 years of experience in strategic/corporate plan management in banking, financial institution, or leasing company**:

- Competent in English communication, both speaking and writing
- TOEIC score more than 500 or the other test at the same level
- Computer literature in Microsoft Office, especially in Microsoft Excel and Microsoft Powerpoint, good skill in Microsoft Access is preferable
- Business process improvement skill
- Good Analytical Skills and Project Management Skills
- Good people management and team management

**職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。**
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
This position communicates with customers to bring resolution to unpaid accounts. He/She works to improve cash flow, minmize delinquincy, reduce Days Sales Outstanding and limit bad debt exposure through customer interaction. This position identifies and prioritizes issues impacting payment. He/She overcomes customer objections regarding payments, assists them in understanding account terms, and uses payment options and negotiation skills to arrange payments.
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。

**Trước khi bạn nộp đơn xin việc, hãy chọn tùy chọn ngôn ngữ của bạn từ các tùy chọn có sẵn ở trên cùng bên phải của trang này.**
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
This position communicates with customers to bring resolution to unpaid accounts. He/She works to improve cash flow, minmize delinquincy, reduce Days Sales Outstanding and limit bad debt exposure through customer interaction. This position identifies and prioritizes issues impacting payment. He/She overcomes customer objections regarding payments, assists them in understanding account terms, and uses payment options and negotiation skills to arrange payments.
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Are you a results-oriented leader with a passion for driving financial performance? We're looking for a **Collection & Payment Lead** to join our Thailand Customer Excellence team. In this pivotal role, you'll be responsible for optimizing cash collections, managing aged receivables, and leading a high-performing team.
**What You'll Do:**
+ Lead, motivate, and manage the Thailand Collections team, fostering an empowered and customer-centric environment.
+ Drive effective cash collection strategies to meet targets and embed a cash-focused mindset across all activities.
+ Oversee and improve key collection outcomes, including cash, AR aging, and Bad Debt Expense (BDE).
+ Ensure compliance with company policies and internal audit controls (SOX-Lite) related to Accounts Receivable.
+ Collaborate cross-functionally with Sales, Operations, and Finance to resolve payment issues and address root causes of disputes.
+ Manage credit-related risk by monitoring overdue receivables and optimizing payment terms.
+ Oversee all collection and AR month-end close activities, ensuring accurate forecasting and reporting.
+ Partner with the GCC Bangalore team and support the development of your team's capabilities.
**What We're Looking For:**
+ A Degree in Accounting or Finance.
+ **Fluency in English is required.**
+ Strong understanding of cash flow importance and drivers of improvement within a business.
+ Proven ability to lead, motivate, and develop a team.
+ Excellent analytical, problem-solving, and conflict resolution skills.
+ Ability to project manage and work collaboratively in a matrixed environment with diverse stakeholders.
+ Sound written and oral communication skills, with the ability to influence senior stakeholders.
+ Experience in driving performance and process improvement, ideally within an Invoice-to-Cash operating model.
+ Strong negotiation skills for engaging with customers and senior individuals (e.g., CFOs, Financial Controllers).
+ A proactive, resilient, and positive attitude with a passion for driving change and simplicity.
If you're a strategic thinker with a hands-on approach to collections and a desire to make a significant impact, we encourage you to apply!
Category: Finance
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0089524

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**About the Role:** We are seeking a highly motivated and experienced Credit & Collection Officer to join our Customer Excellence organization in Thailand. This key role is responsible for managing cash collection, reducing aged debts, and continuously improving our collection processes.
**Key Responsibilities:**
+ **Collections & Debts Management:**
+ Manage daily collection activities, focusing on invoices overdue by more than 90 days.
+ Proactively follow up on overdue payments via calls and emails.
+ Resolve customer payment issues in collaboration with clients and internal departments.
+ Review accounts with significant aged unpaid invoices, disputes, and unallocated cash, taking action to resolve issues.
+ Generate and distribute statements of accounts and dunning letters.
+ Work with relevant teams on account suspension and stop billing processes.
+ Maintain accurate and updated client information for collection purposes.
+ Support the Collection Lead with cash collection and BDE forecasts.
+ **Payments and Cash Application:**
+ Handle cheque collections (with support from the Collection Administrator).
+ Reconcile cash receipts and collaborate on cash application, including write-offs, adjustments, and withholding tax.
+ Clear unapplied and unidentified customer and bank payments.
+ Assist with month-end closing activities for Accounts Receivable.
+ Obtain withholding tax certifications from customers weekly.
**Skills & Experience Required:**
+ Diploma/Degree in Accounting, Finance, or a related discipline.
+ 3+ years of experience in Collection Management and/or Accounts Receivable.
+ Proven track record of improving collection performance and reducing aged debts.
+ Strong negotiation skills for internal and external communication.
+ Self-motivated, independent, and able to meet deadlines and targets.
+ Excellent interpersonal and communication skills.
+ Positive attitude, self-confidence, and ability to remain calm under pressure.
+ Sound experience in customer relationship management.
+ Proficient in MS Office; familiarity with Oracle Accounting System is an advantage.
+ Good command of both verbal and written Thai; proficiency in English is an advantage.
+ Sound knowledge of Financial Literacy and Business Acumen.
Category: Finance
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091636

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position communicates with customers to bring resolution to unpaid accounts. He/She works to improve cash flow, minmize delinquincy, reduce Days Sales Outstanding and limit bad debt exposure through customer interaction. This position identifies and prioritizes issues impacting payment. He/She overcomes customer objections regarding payments, assists them in understanding account terms, and uses payment options and negotiation skills to arrange payments.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Credit and Risk Management** function is comprised of three teams: Risk Management, Credit and Special Asset Management. We manage the risks arising from the Group’s business activities within the risk appetite established by the Board. This involves identifying and evaluating the risks, developing effective risk governance and strategies as well as providing independent assessment of the overall risk profile.

**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**:

หน้าที่ความรับผิดชอบ

**Job Descriptions**
- Monitor performance of collection team both of In house and Outsource
- Audit Collectors and Team Leader performance and operation process
- Review and monitor telephone conversation’s recording of collector team in order to check up their conversation quality for company’s standard alignment and investigate for any complain (if have)
- Make and submit some reports that Manager assign and report operation problems to Manager
- Daily allocate case to Outsource agent and In-house
- Create training course of new interesting topic or related with their jobs to train Collector and Team leader
- Contact Marketing Officer or other units in case customer has problem for resolve the problem timely

คุณสมบัติผู้สมัคร

**Qualifications**
- At least Bachelor’s degree in any fields
- At least 10 years working experience in collection or risk management, in leasing company (working experience in team leader 3 years as minimum)
- Computer literature in Microsoft OfficeAble to work under high pressure, High EQ
- Logical thinking with “Can do” attitude
- Strong leadership and motivation skill
- Able to handle aggressive customer, lead to the negotiation to success
- Good negotiation, convincing skills and decision making
- Timely manner and good ethical

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Credit and Risk Management** function is comprised of three teams: Risk Management, Credit and Special Asset Management. We manage the risks arising from the Group’s business activities within the risk appetite established by the Board. This involves identifying and evaluating the risks, developing effective risk governance and strategies as well as providing independent assessment of the overall risk profile.

**Responsibilities**:
**Job Requirements**:
**Be a part of UOB Family**: