1,018 Commercial Manager jobs in Thailand

Remarkable people, trusted by clients to design and advance the world.

Wood is currently recruiting for a Commercial Manager to join our team for a large-scale challenging construction project. We are looking for individuals with expertise and experience who are ready to take on new challenges and assist us achieve excellence in schedule, safety, and quality.

Wood is one of the world's leading engineering, procurement, construction and project management companies. We aim to deliver safe and sustainable projects and services for our clients in different fields.

This job offers an exciting and technically advanced approach to value added quality control on a wide range of EPCm projects.

#LI-Onsite

What makes you remarkable?

• Promote and demonstrate safety leadership behaviors
• Always act ethically and with the utmost integrity
• Champion and promote the application of the Financial Management Framework guidelines
• Champion and follow the relevant DOA and commercial / contracting policies
• Pre-award activities including support to the proposals team in terms of performing a commercial review of tender documents, reviewing commercial proposals prior to submission for internal approval, preparing pricing and commercial qualifications
• All activities within the Tender governance processes across the sub-BG
• Compliance with Woods commercial policies, processes, and procedures within sub-BG (tender governance, financial instruments, contracting policy, etc.)
• Risk management process including risk identification, mitigation planning, and administration of risk process in conjunction with operations
• Contractual negotiation strategies for client contracts, JV's, and teaming agreements in conjunction with the bid team and key stakeholders
• Negotiation of Terms and Conditions with clients and suppliers
• Main contract administration of across sub-BG including timely provision of commercial deliverables (e.g. bonds, PCGs, evidence of insurance), correspondence management, and management of change to optimize commercial entitlements
• Development, implementation, and maintenance of project commercial handover/plans including commercial strategy, subcontracting commercial strategy, and profit improvement plans
• Regular project cost analysis/reviews to maximize recoverable costs, minimize disallowable costs, and ensures adequate cost accruals and provisions are in place.
• DOA is maintained, communicated, and complied with across the sub-BG
• Project cashflow forecasts, expenditure, invoice preparation, and expediting of payments, with limited support and supervision, and in accordance with client contract requirements and Wood processes and procedures
• Ensuring the accuracy of invoices and supporting information/data and maintaining project invoice registers
• Developing subcontracting commercial strategy in conjunction with Project Management, supply chain, and other functions, as required
• The compilation of subcontract documents, including main contract flow downs, pricing, and payment prior to execution, subcontract filing/retention of records
• Regular cost analysis to: i. maximize recoverable costs, ii. minimize disallowable costs, iii. identify areas for cost saving and iv. ensure adequate cost accruals and provisions are in place
• The preparation, delivery, and analysis of inputs to key contract and internal project reporting requirements and ensure the accuracy of project forecasts
• Commercial representation in monthly BU/BG/Sub BG project reviews
• The preparation and delivery of main contract and subcontract (if applicable) close-out requirements in full accordance with contract requirements while optimizing Woods commercial recovery
• Governance and implementation of Financial Management Framework within assigned project / sub-BG
• Align project / sub-BG specific commercial requirements with WOOD commercial processes and procedures and communicate to relevant personnel
• Resource competent commercial personnel
• Manages and supervises personnel development and training of the designated commercial team
• Coordination of contract reviews and the development of qualifications/redlines in conjunction with the Contracts function to ensure the balance of risk is appropriate for the associated services and remuneration model
• The pursuit of Wood's assertive claims and/or defending claims against Wood, as required, and ensuring appropriate interface with in-house legal is in place when required

Degree in Quantity Surveying, Law, or Business Studies, along with appropriate professional qualification (preferred)

Knowledge, skills and experience

• 8-12 years experience in a similar role with 4+ years of leadership/management experience
• Proven experience in contract administration including change management
• Awareness of all relevant corporate and project procedures
• Experience in contract negotiations
• Experience in claims & dispute resolution (pre and post-litigation experience preferred)

Personal attributes:

• Utmost integrity
• Demonstrate commitment to WOOD and client Core Values
• Demonstrate commitment to WOOD Commercial Process and Procedures
• Excellent communication skills, written, oral, and presentation
• Ability to work as part of a team and manage others
• Ability to prioritize key tasks and solve problems for the team
• Ability to mentor and coach direct report
• Ability to enagage with key stakeholders
• Advanced user of Microsoft Word, Excel and PowerPoint

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Position Overview / Primary Purpose

We are seeking a dynamic Commercial Manager to drive growth across both Developed Markets (Singapore, Hong Kong, Taiwan, South Korea, and Japan) and Export Markets (Middle East, Africa, and select Asian markets). This Thailand-based role (open to candidates across Southeast Asia) will report directly into the Commercial Head for Consumer Developed Markets. The role is uniquely designed to provide 50% focus on supporting GTM transformation and sales in developed markets and 50% focus on strengthening export market performance.

The successful candidate will bring a strong background in export and direct distributor management, demonstrate agility in navigating complexity, and thrive in a highly entrepreneurial environment. This is an opportunity to contribute meaningfully by shaping go-to-market execution, building strong distributor partnerships, and accelerating sustainable sales growth.

We are looking for a high-energy, self-starter with a passion to win, ability to inspire collaboration across geographies, and the drive to unlock new opportunities.

Key Responsibilities

• Partner with Export team to support distributor management, business reviews, and opportunity mapping across Middle East, Africa, and select Asian export markets.
• Support Developed Market Commercial Leader in driving GTM transformation, in-market execution, and distributor management for developed markets.
• Collaborate cross-functionally with Marketing, Finance, Supply Chain, R&D, and Regulatory to enable fast issue resolution and unlock growth opportunities.
• Liaise with US-based teams on regulatory approvals, product supply, labeling, and compliance requirements.
• Conduct periodic business reviews, ensure sales target achievement, monitor A&P spend, forecast accuracy, and manage distributor performance.
• Build rapport and maintain strong working relationships with internal stakeholders, leadership team members, and distributor partners.

Additional / Secondary Responsibilities

• Demonstrate strong problem-solving skills and the ability to work hands-on in diverse, challenging markets.
• Operate with an entrepreneurial mindset, resilience, and agility in a fast-paced environment.
• Champion cross-functional collaboration to unlock growth opportunities.

Required Qualifications

Level of Education and Discipline

• Bachelor's degree in business, Marketing, or related field.
• MBA preferred.

Experience

• 8+ years of experience in commercial roles, with strong background in export and direct distributor management.
• Proven ability to deliver sales growth and manage complex markets.
• Experience in FMCG / food industry preferred.
• Interpersonal Skills
• Excellent collaboration and cross-cultural communication skills.
• Strong problem-solving, negotiation, and influencing abilities.
• High energy, passion to win, and entrepreneurial drive.

Other Skills & Competencies

• Ability to manage multiple priorities across export and developed markets.
• Strong commercial and financial acumen.
• Willingness to travel across SEA and export markets.

Commercial Manager - Hilton Garden Inn Pattaya City

Exceptional Hospitality Starts With You

As a Commercial Manager, you will oversee revenue-generating strategies across multiple departments, including sales, marketing, and revenue management, to achieve the hotel's financial goals. Your role involves market analysis, strategic planning, and fostering collaboration among teams to optimize performance and drive growth.

Your expertise will play a pivotal role in positioning the hotel as a market leader while ensuring an exceptional guest experience.

Here's what you'll do during a typical day:

Strategic Planning & Execution:

• Develop and implement commercial strategies that align with the hotel's goals and objectives.
• Collaborate with department heads to set and achieve revenue and profitability targets.

Revenue Optimization:

• Oversee revenue management strategies, ensuring optimal pricing and inventory management across all distribution channels.
• Analyze market trends, booking patterns, and competitor performance to identify opportunities for growth.

Sales & Marketing Leadership:

• Lead the sales and marketing teams to develop and execute campaigns that drive bookings and brand awareness.
• Identify and pursue new business opportunities, fostering relationships with corporate clients, travel agents, and event organizers.

Market Analysis:

• Conduct comprehensive market research to understand demand drivers, guest preferences, and industry trends.
• Use data-driven insights to refine commercial strategies and maintain a competitive edge.

Team Collaboration & Leadership:

• Build and lead a high-performing team, providing coaching, development opportunities, and performance feedback.
• Foster a culture of collaboration and innovation among sales, marketing, and revenue teams.

Guest & Client Relationships:

• Maintain strong relationships with key clients and stakeholders, ensuring their needs are met and expectations exceeded.
• Actively participate in industry events and networking opportunities to promote the hotel.

Financial Management:

• Oversee budget preparation and cost control for sales, marketing, and revenue departments.
• Monitor key performance metrics, providing regular reports to senior management and identifying areas for improvement.

Compliance & Standards:

• Ensure all commercial activities comply with brand standards, local regulations, and industry best practices.
• Maintain up-to-date knowledge of market conditions, regulations, and emerging technologies.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in commercial or revenue management roles, with at least 5-7 years of experience, preferably in the hospitality industry.
• Strong analytical skills with the ability to interpret complex data and make strategic decisions.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated success in leading cross-functional teams and driving performance.
• Proficiency in revenue management systems, CRM tools, and Microsoft Office applications.
• Ability to adapt to a fast-paced and competitive environment.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our team members' well-being, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Team Spirit: Join a supportive and friendly team that feels like family.
• Career Growth: Opportunities for professional development and career advancement.
• Great Perks: Competitive salary, benefits, and more.
• Dynamic Environment: Enjoy a vibrant and engaging workplace where every day is different.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With 24 world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our to see why we're more than a great place to stay—we're a great place to work.

Job Description
Remarkable people, trusted by clients to design and advance the world.
Wood is currently recruiting for a Commercial Manager to join our team for a large-scale challenging construction project. We are looking for individuals with expertise and experience who are ready to take on new challenges and assist us achieve excellence in schedule, safety, and quality.

Wood is one of the world's leading engineering, procurement, construction and project management companies. We aim to deliver safe and sustainable projects and services for our clients in different fields.

This job offers an exciting and technically advanced approach to value added quality control on a wide range of EPCm projects.

Responsibilities
What makes you remarkable?

• Promote and demonstrate safety leadership behaviors
• Always act ethically and with the utmost integrity
• Champion and promote the application of the Financial Management Framework guidelines
• Champion and follow the relevant DOA and commercial / contracting policies
• Pre-award activities including support to the proposals team in terms of performing a commercial review of tender documents, reviewing commercial proposals prior to submission for internal approval, preparing pricing and commercial qualifications
• All activities within the Tender governance processes across the sub-BG
• Compliance with Woods commercial policies, processes, and procedures within sub-BG (tender governance, financial instruments, contracting policy, etc.)
• Risk management process including risk identification, mitigation planning, and administration of risk process in conjunction with operations
• Contractual negotiation strategies for client contracts, JV's, and teaming agreements in conjunction with the bid team and key stakeholders
• Negotiation of Terms and Conditions with clients and suppliers
• Main contract administration of across sub-BG including timely provision of commercial deliverables (e.g. bonds, PCGs, evidence of insurance), correspondence management, and management of change to optimize commercial entitlements
• Development, implementation, and maintenance of project commercial handover/plans including commercial strategy, subcontracting commercial strategy, and profit improvement plans
• Regular project cost analysis/reviews to maximize recoverable costs, minimize disallowable costs, and ensures adequate cost accruals and provisions are in place.
• DOA is maintained, communicated, and complied with across the sub-BG
• Project cashflow forecasts, expenditure, invoice preparation, and expediting of payments, with limited support and supervision, and in accordance with client contract requirements and Wood processes and procedures
• Ensuring the accuracy of invoices and supporting information/data and maintaining project invoice registers
• Developing subcontracting commercial strategy in conjunction with Project Management, supply chain, and other functions, as required
• The compilation of subcontract documents, including main contract flow downs, pricing, and payment prior to execution, subcontract filing/retention of records
• Regular cost analysis to: i. maximize recoverable costs, ii. minimize disallowable costs, iii. identify areas for cost saving and iv. ensure adequate cost accruals and provisions are in place
• The preparation, delivery, and analysis of inputs to key contract and internal project reporting requirements and ensure the accuracy of project forecasts
• Commercial representation in monthly BU/BG/Sub BG project reviews
• The preparation and delivery of main contract and subcontract (if applicable) close-out requirements in full accordance with contract requirements while optimizing Woods commercial recovery
• Governance and implementation of Financial Management Framework within assigned project / sub-BG
• Align project / sub-BG specific commercial requirements with WOOD commercial processes and procedures and communicate to relevant personnel
• Resource competent commercial personnel
• Manages and supervises personnel development and training of the designated commercial team
• Coordination of contract reviews and the development of qualifications/redlines in conjunction with the Contracts function to ensure the balance of risk is appropriate for the associated services and remuneration model
• The pursuit of Wood's assertive claims and/or defending claims against Wood, as required, and ensuring appropriate interface with in-house legal is in place when required

Qualifications

• Degree in Quantity Surveying, Law, or Business Studies, along with appropriate professional qualification (preferred)

Knowledge, Skills And Experience

• 8-12 years experience in a similar role with 4+ years of leadership/management experience
• Proven experience in contract administration including change management
• Awareness of all relevant corporate and project procedures
• Experience in contract negotiations
• Experience in claims & dispute resolution (pre and post-litigation experience preferred)

Personal Attributes

• Utmost integrity
• Demonstrate commitment to WOOD and client Core Values
• Demonstrate commitment to WOOD Commercial Process and Procedures
• Excellent communication skills, written, oral, and presentation
• Ability to work as part of a team and manage others
• Ability to prioritize key tasks and solve problems for the team
• Ability to mentor and coach direct report
• Ability to enagage with key stakeholders
• Advanced user of Microsoft Word, Excel and PowerPoint

About Us
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.

Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Exceptional Hospitality Starts With You

As a Commercial Manager, you will oversee revenue-generating strategies across multiple departments, including sales, marketing, and revenue management, to achieve the hotel's financial goals. Your role involves market analysis, strategic planning, and fostering collaboration among teams to optimize performance and drive growth.

Your expertise will play a pivotal role in positioning the hotel as a market leader while ensuring an exceptional guest experience.

Here's what you'll do during a typical day:

Strategic Planning & Execution:

·    Develop and implement commercial strategies that align with the hotel's goals and objectives.

·    Collaborate with department heads to set and achieve revenue and profitability targets.

Revenue Optimization:

·    Oversee revenue management strategies, ensuring optimal pricing and inventory management across all distribution channels.

·    Analyze market trends, booking patterns, and competitor performance to identify opportunities for growth.

Sales & Marketing Leadership:

·    Lead the sales and marketing teams to develop and execute campaigns that drive bookings and brand awareness.

·    Identify and pursue new business opportunities, fostering relationships with corporate clients, travel agents, and event organizers.

Market Analysis:

·    Conduct comprehensive market research to understand demand drivers, guest preferences, and industry trends.

·    Use data-driven insights to refine commercial strategies and maintain a competitive edge.

Team Collaboration & Leadership:

·    Build and lead a high-performing team, providing coaching, development opportunities, and performance feedback.

·    Foster a culture of collaboration and innovation among sales, marketing, and revenue teams.

Guest & Client Relationships:

·    Maintain strong relationships with key clients and stakeholders, ensuring their needs are met and expectations exceeded.

·    Actively participate in industry events and networking opportunities to promote the hotel.

Financial Management:

·    Oversee budget preparation and cost control for sales, marketing, and revenue departments.

·    Monitor key performance metrics, providing regular reports to senior management and identifying areas for improvement.

Compliance & Standards:

·    Ensure all commercial activities comply with brand standards, local regulations, and industry best practices.

·    Maintain up-to-date knowledge of market conditions, regulations, and emerging technologies.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

•    Proven experience in commercial or revenue management roles, with at least 5-7 years of experience, preferably in the hospitality industry.

•    Strong analytical skills with the ability to interpret complex data and make strategic decisions.

•    Excellent communication, negotiation, and interpersonal skills.

•    Demonstrated success in leading cross-functional teams and driving performance.

•    Proficiency in revenue management systems, CRM tools, and Microsoft Office applications.

•    Ability to adapt to a fast-paced and competitive environment.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our team members' well-being, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

·    Team Spirit: Join a supportive and friendly team that feels like family.

·    Career Growth: Opportunities for professional development and career advancement.

·    Great Perks: Competitive salary, benefits, and more.

·    Dynamic Environment: Enjoy a vibrant and engaging workplace where every day is different.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With 24 world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.

Our client is a dynamic life sciences company that is looking for a Commercial Manager who thrives in a fast-paced, hands-on environment. We're looking for a resourceful and adaptable leader who can balance strategic planning with operational execution to accelerate growth.

Key Responsibilities

• Develop and execute commercial strategies to drive revenue growth and expand market presence.
• Build and manage relationships with distributors and channel partners to ensure alignment with business goals.
• Identify and assess new business opportunities across geographies, channels, and market segments.
• Oversee core office operations including customer service, inventory, order fulfillment, and team management.
• Collaborate with leadership to set sales targets, budgets, and forecasts.
• Analyze sales performance and market trends to inform decision-making.
• Support marketing initiatives including product launches, campaigns, and industry events.

Qualifications

• Bachelor's degree in Life Sciences or a related field.
• Minimum 7 years of experience in sales, commercial operations, or business development, ideally within the molecular biology, diagnostics or life science area.
• Proven success in distributor/channel sales and international market development.
• Strong negotiation, analytical, and communication skills.
• Ability to balance strategic thinking with hands-on execution.

If you are interested, please apply with your updated CV attached.

Key Responsibilities:

• Business Development: Identifying and pursuing new business opportunities, developing strategies to expand market reach and increase sales.
• Sales Management: Overseeing sales activities, setting sales targets, and ensuring the team meets or exceeds those targets.
• Client Relationship Management: Building and maintaining strong relationships with existing and potential clients, understanding their needs, and identifying opportunities for growth.
• Contract Negotiation: Negotiating contracts with clients and suppliers, ensuring favorable terms for the company.
• Partnership & Stakeholder Management : Managing and building strong relationships with various internal and external parties to complete handled projects.

Qualifications:

• Master's degree in business administration, marketing, or a related field.

• 2-4 year experience as a commercial manager, or as an assistant commercial manager.

• Strong understanding of commercial, partnership , and projects principles.

• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of success in business development and sales.
• Strong analytical and strategic thinking abilities.
• Ability to manage and motivate a team.
• Proficiency in relevant IT software and tools.
• Strong understanding in Digital and Software projects.
• Excellent written, verbal and interpersonal communication skills
• Familiarity with project management

• Develop, implement, and manage pricing strategies for all products and services to maximize revenue and profitability.
• Analyze market trends, competitor pricing, and cost structures to inform commercial decisions.
• Prepare and present compelling commercial proposals and quotes to clients.

• Collaborate with internal stakeholders (Finance, Sales, Operations) to ensure pricing alignment and accuracy.

• Lead the negotiation and drafting of client contracts, ensuring all commercial and legal terms are favorable and align with company policy.

• Oversee the entire contract lifecycle, from initial review to final signature, including renewals and amendments.

• Ensure contractual compliance and mitigate commercial risks for the organization.

• Cultivate and maintain strong relationships with key clients, acting as the primary contact for commercial and contractual matters.

• Work with the business development team to identify expansion opportunities within the existing client base.

• Ensure customer service strategies are effectively implemented to enhance client satisfaction and loyalty.

• Lead and mentor a team of commercial and customer service professionals, fostering their growth and ensuring high performance.

• Promote a collaborative environment, working closely with other departments to support new product development and ensure integrated business operations.

Qualifications:

• Bachelor's degree in Business, Finance, Marketing, Economics, or a related discipline.
• Minimum of 5 years in a commercial management, business development, or contract management role. At least 3-5 years of experience in a management position is required.
• Strong commercial acumen with a proven track record in pricing and financial analysis.
• Expert-level negotiation and contract drafting skills.
• Exceptional analytical, problem-solving, and strategic thinking abilities.
• A proactive and results-driven approach with a strong customer focus.
• Excellent leadership and communication skills, with fluency in English (written and verbal).
• Ability to perform effectively in a fast-paced and challenging environment.

Industry: Warehouse and Logistics

Location: Eastern Seaboard Industrial Estate, Pluak Daeng, Rayong

Katoen Natieis a leader in value-added logistics provider for the Industry and provides high-tech services which operates in various industries. Katoen Natie has more than 181 locations in 30 countries in Europe, North America, South America and the Far East and employs about 18,000 people.

In Thailand, Katoen Natie has been active for over 20 years, investing more than 5,000,000,000 THB over the years, expanding rapidly and is counting over 1,000 people within its organization.

Our people are our main resources and they make the difference. However, it is the initiative, enthusiasm, and skills of our people that allow us to offer the best customer service and efficient and cost-effective solutions.

To continue our expansion here in Thailand, we are seeking a candidate to join our team as Commercial Manager / Key Account Manager to help our company take the next steps for our development in the Eastern Seaboard & Amata City (Rayong), Pluak Daeng, Rayong.

Key Responsibilities:

To manage and to develop a portfolio of customers respecting the company's strategy, by creating and maintaining customer intimacy to understand the clients' needs and provide suitable logistics solution in a timely manner, increasing the satisfaction level of our customers and meeting growth projections and defined KPIS.

Customer Management

• Make sure you are familiar with all the details of the current operation (volumes, qualities, new trends, etc. …)
• help to find solutions for situations where performance is below standard, or find justified explanations why solutions are not available
• identify and address any aspect of the business that result in a commercial impact => create a supporting file with regards to each aspect
• follow up and report on improvement initiatives
• Make sure that the client is included in the different projects: communicate and clearly define responsibilities and accountability per project
• Negotiate and renegotiate contracts « ad hoc » + annual
• Ensure that the contract file is always up to date: principal contract, addendums, letters of intent, written notifications
• Play an important role in an opportunistic manner for every contact with the client, such as:
• a supporting role in operational meetings (monthly)
• a main role, with the operations manager, in the client meetings (quarterly)
• an organizational role in board meeting (annual)
• Work actively on the "customer intimacy. This may imply informal activities outside hours, so as to create a relationship of trust and professional friendship.

Commercial:

Ensure and analyze the profitable of the project

• Analyze the financial reporting and submit the supporting Management Letter highlighting the key aspects
• Continually follow-up on the development of the file through quantitively analysis, statistical reviews, benchmarking etc., to anticipate important changes
• In collaboration with BSO & BSG work on finding opportunities for continuous improvement (e.g.: improve productivity, automation, cost-saving alternatives, etc.…)
• Control the tariffs: are they realistic, are they in line with the budget? If not, why?
• Invoicing: Responsible for approving the final invoice
• Follow the trends of the specific industry/sector and compare this to the current operation. Communicate any deviations or differences with regards to this to the client and where necessary justify this difference
• Throughout the year, and specifically in the 3rd quarter, thoroughly prepare for annual negotiations
• In Q4, prepare the budget together with the operations manager.

Identify and develop opportunities with client.

• Know and communicate internally the developments of the client and their business. (growth, geographical expansion, strategic decisions, organizational changes etc.…)
• Know / analyze KTN's market share within the total supply chain of the customer
• Map out other companies within the same holding / group and check what the logistic needs are
• Based on all of this: create a potential hitlist and mobilize within the organization the required resources in order to realize some of this potential.

Quality

• Perform activities following standard operating procedures and work instructions
• Maintain and update inventory control records on product since receiving until dispatch
• Maintain good housekeeping practices in all areas

Safety

• Maintain safety standards and ensure a safe working environment
• Wear and ensure personal protective safety equipment are used at all times

Report Management

• Produce the Management reports as needed
• Regular update report to customer under accounts and direct line manager
• Other assignments assigned by superior

Knowledge, Skills and Experience:

• Bachelor Degree, or equivalent
• 3-5 years' experience in Logistics, Supply Chain or Warehouse Management – environment
• Background in a B2B function, ideally within the logistics sector
• Team player with excellent leadership, good interpersonal skills, analytical, problem-solving
• Experience in Microsoft Office applications such as Outlook, Excel
• Good Proficiency in English, both spoken and written
• Be able to think out of the box and innovative approach
• Enthusiastic with a positive attitude and good interpersonal skills
• Perform well under pressure in a dynamic, target oriented and challenging environment
• Respect professional secrecy and high professional ethic
• Business accumbent and customer oriented.

Attractive salary and generous fringe benefits will be offered to the successful candidates as well as further Career Evolution.

Interested candidates please send your application letter with resume, current and expected salary with contact details and refers the position to

Human Resources Department

Katoen Natie (Thailand) Limited

64/26 Moo 4, Eastern Seaboard Industrial Estate, 

T. Pluak Daeng, A. Pluak Daeng, 

Rayong, 21140, Thailand

or email your document to us by click " Apply Now "

Feel free to visit our YouTube channel and find more information about Katoen Natie:

Enter into the World of Katoen Natie (link removed)

*Only shortlisted candidates will be contacted*