51 Communications Director jobs in Thailand

Company Description

VRITIMES is a dynamic Japanese media-tech startup operating across Indonesia, Singapore, Malaysia, the Philippines, Thailand, Vietnam, Australia and USA. Our platform, , is a unique media outlet that synergises distribution functions with other media journalists throughout the South East Asia region. Our goal is to revolutionize media distribution and collaboration in South East Asia, fostering seamless information dissemination and engagement to become the infrastructure of the information.

Role Description

This is a Full-Time remote role for a Media Relations Specialist. The Media Relations Specialist will be responsible for managing media relations, managing clients and agency partners and developing strategic communication plans. The candidate will also engage in public relations efforts, fostering relationships with media outlets and journalists across the region.

Qualifications

• Communication and Strategic Communications skills
• Excellent written and verbal communication skills in English and Thai
• Ability to work independently and remotely
• Experience in media or communications industry is a plus
• Bachelor's degree in Communications, Public Relations, Journalism, or a related field are plus too.

Job Responsibilities:

1. Media Relations

2. Build and maintain strong relationships with domestic and international media

3. Organize and support media engagement activities such as media anniversary events, New Year visits, luncheons, media trips, and appreciation events.
4. Attend media-organized events and activities as company representative.
5. Manage sponsorship packages with media partners.
6. Monitor and analyze media coverage
7. Distribute press releases in both Thai and English.

8. Coordinate with Investor Relations (IR) agencies on PR activities.

9. Event Management

10. Plan, organize, and execute company events (e.g., MOU ceremonies, press conferences, exhibitions, and other corporate functions).

11. Coordinate with vendors, suppliers, and partners to ensure smooth event operations.

12. Arrange company site visits and related activities.

13. Administrative Support

14. Develop annual PR plans aligned with the company's budget and strategic goals.

15. Coordinate with purchasing and accounting departments on financial and administrative matters.
16. Oversee and manage sponsorship activities and related documentation.

Qualifications:

• Minimum 1-3 years of relevant experience in public relations, marketing communications, advertising, online campaigns and event sponsorship etc.
• Good communication and coordination skills.
• Aggressive, target-oriented, well-presented, creative, outgoing
• Ability to multitask and prioritize daily workload
• Proficient in MS Office: Word, Excel, PowerPoint.

Job Summary
The Corporate Communication role is responsible for developing strategic internal and external communication plans and implementing initiatives across relevant channels to promote corporate branding, including media relations, issue and crisis communication. Leads and executes employer branding initiatives to strengthen the company's reputation as an employer of choice. Additionally, supervises consumer communication with a focus on managing product quality complaints and handling escalations that may attract media attention.

Accountabilities
External communication

• Closely work with the VP, Corporate Affairs to develop the corporate communication strategy and action plan, including issue and crisis communication management.
• Effectively develop and implement external communication activities, with a focus on PR and media relations to drive corporate branding and enhance the company's reputation.
• Strategically manage the corporate communication budget to ensure efficient allocation of resources across key activities.
• Oversee and supervise the Consumer Communication Manager to ensure effective handling of product quality complaints and provide support in cases that escalate to media attention.
• Work closely with the P&C team to deliver employer branding through PR activities, helping attract top talent and strengthen the company's image as an employer of choice.

Internal Communication

• Develop and implement a strategic internal communication strategy and action plan, including crafting compelling messages and initiatives that resonate with the company's purpose, vision, and culture.
• Partner with cross functions to develop and refine corporate messages, especially newsletters and event materials, for internal channels to ensure consistent and impactful communication across business locations.
• Roll-out and implementation of local, regional, and global projects/initiatives, supporting change management efforts through effective communication and engagement activities.

Skills And Experience

• Bachelor's degree in communication, Public Relations, or a related field; Master degree in Marketing Communication is preferred.
• 5-7 year experience in corporate communication within a business sector.
• Strong communication, business acumen, and interpersonal skills to manage both external and internal communication effectively.
• Ability to interact confidently with senior management, media and external stakeholders.
• Solid knowledge and hands-on experience in social media communication, including content planning, engagement, and reputation management.
• A strong understanding of issue and crisis communication, with experience managing sensitive or high-impact situations across media channels, is preferred.
• Good at presentations, event moderation, and public speaking.
• Strong creative thinking, content creation, analytical, and problem-solving skills.
• Be a strategic thinker with strong execution capabilities.
• Demonstrate meticulous attention to detail coupled with strong multitasking abilities.
• Ability to work independently under pressure, while thriving in fast-paced and high-demand environments.
• Demonstrates resilience, a strong team spirit, and a proactive work ethic.
• Proficiency in MS Office, Adobe Photoshop, and Canva.
• Fluent in both English and Thai, with excellent writing and speaking skills.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

• Monitor and manage online crisis cases through social media listening and monitoring tools at prompt manner to prevent the blow of negative sentiment
• Investigate the issues to obtain initial information, raise the cases to concerned parties for speedy actionable solutions and be the contact point on social media and online community to facilitate the process
• Keep the complaint customers and/or the public updated of the issue progress to control the negative sentiment
• Follow up with related parties for next steps or progress, then close the incidents in public to show our transparency
• Promptly at service 7 days a week and after office hours to handle customer requests and complaints on social media and online community
• Calm down upset customers and assure them that their concerns are addressed with sympathy
• Escalate the complaints to the concerned parties for further actions and ensure the cases are closed
• Correctly provide or suggest KTAXA services and products to the customers and prospects
• Encourage positive sentiment in KTAXA social media assets and online community, and hide negative noises / sentiment
• Engage customers or fans who participate in KTAXA online community or social media channels, building up positive relationship and leading to business demand
• Work with other business units that communicate their activities or programs through social media channels or online communities that may concerns questions from customers and fans
• Support Digital Media and Content Marketing function on social media activities by verifying / confirming participant identifications and contacts
• Collect customer instant feedback and calculate satisfaction rating score
• Ensure digital traffic and leads referred by SMCC are tracked by Google Analytics and Salesforce
• Maintain, increase and optimize keywords in social monitoring and listening tools for best business benefits

EXPERIENCES:

(Basic Requirements)

• Minimum of 3-5 years of customer services or complaint handling
• Keen on social media communication
• Verbal and writing communication
• People and expectation management
• Social media familiarization
• Process improvement
• Insurance background is preferable

Additional Information

Job Number

Job CategorySales & Marketing

LocationW Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500

ScheduleFull Time

Located Remotely?N

Position Type Management

No Standard Job Description Available.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Key Responsibilities

• Lead Corporate Communications & Brand Strategy: Develop and execute a comprehensive communication plan that amplifies the organization's vision, values, and achievements. Position the company as a thought leader in its relevant sectors, building and enhancing corporate reputation, awareness, and trust across all platforms.
• Manage External Relations & Partnerships: Build and maintain strong, collaborative relationships with a diverse network of traditional and digital media, influencers, and key opinion leaders. Stay ahead of market trends to effectively leverage social media and other emerging platforms to maximize visibility and impact.
• Oversee Crisis Communication & Reputation Management: Proactively develop a robust crisis communication plan to safeguard the organization's reputation. Act as the central coordinator for all internal and external communication during challenging situations, ensuring a swift, transparent, and consistent response.

Required Qualifications

• The ideal candidate is a strategic, results-driven communicator with a proven background in corporate communications and public relations.
• Proven experience in corporate communications, public relations, or a related field, with a demonstrated ability to lead and inspire teams.
• Expertise in strategic brand storytelling, media relations, and crisis management.
• Comprehensive understanding of the evolving media landscape, including proficiency across both traditional and digital platforms.
• Demonstrated ability to navigate complex internal and external communication dynamics with creativity and an unwavering commitment to excellence.

Responsibilities:

• Conduct engagement survey to analyze effectiveness of employee relations, identify improvement opportunities & evaluate needs to create new policy/update existing policy
• Research, write, and edit original articles, blog posts, press releases, newsletters, and other written materials
• Create engaging copy for digital platforms including social media, websites, and email campaigns
• Evaluate impact of policy changes & inform relevant parties accordingly
• Monitor and track Gap closing initiatives and provide insight and best practices
• Design recognition & well being programs that recognize & express appreciation to employees
• Communication
• Create communication plan and manage and initiate content & activities
• Work on any other HR & other department initiatives and projects.

Qualifications:

• Bachelor's degree in human resource, marketing, business or related discipline would be an advantage.
• Have a minimum of 3 years' experience in either people engagement, recruitment, marketing, communications or related fields.
• Have proven knowledge of marketing campaign tactics and project management.
• Be creative, fun and lively.
• Be able to write well.
• Knowledge of social media management and video production is an advantage.
• Global intranet design, deployment and ongoing engagement and maintenance
• Excellent IT skills including the use of collaboration tools and social media (e.g. meets, Zoom, FB, IG, content management, Microsoft Office and image and video editing, Comfortable with data analytics and has good experience with data manipulation using Excel.
• Able to work at Pathumthani

True is a dynamic, fast-paced, and innovation-driven company, and we're looking for a superstar to join our Corporate Communications team. We're on a mission to transform our internal culture and turn our employees into passionate brand ambassadors. If you're a strategic storyteller, a campaign guru, and an unconventional thinker who thrives on a challenge, this is the role for you.

• Lead the Charge: Develop and execute high-impact internal communication and employee engagement campaigns from A to Z, ensuring every message is aligned with our company's business objectives and values.
• Be a Storyteller: Translate complex business strategies into compelling, easy-to-digest content for all employees. You'll simplify the corporate world and make it exciting
• Run the Show: Take ownership of major company events like Strategy Kick-offs and Quarterly Townhalls, driving engagement and creating memorable experiences.
• Build a Buzz: Design and manage campaigns that don't just stay inside the company. You'll create content and initiatives that employees are proud to share with the world, turning them into our best advocates.
• Master the Digital Game: Manage and optimize our internal digital platforms such as ONE True Page and Viva Engage to ensure content is always fresh, relevant, and engaging.
• Go Beyond the Script: Act as a key partner to other departments (HR, Marketing, etc.) to ensure seamless communication, especially during big changes and crisis situations.
• Measure & Innovate: Don't just execute, but also analyze. You'll use data and feedback to continuously improve our communications strategies, reporting your insights directly to senior leadership.
• Project Management Pro: You will lead and coordinate cross-functional teams, guiding complex projects from concept to completion.

• Experience: At least 5-8 years in internal communications, advertising, digital content, or a related field, with a minimum of 2-3 years in a Creative Production House. You're comfortable navigating both large corporations and dynamic, fast-moving environments.
• The Campaign Brain: You have a proven track record of developing and executing effective communication campaign strategies that drive results.
• Communication Rockstar: Your professional writing in English is impeccable. You can simplify complex ideas and craft compelling stories.
• A Creative Mind: You possess a creative mindset and the ability to adjust your messaging to resonate with different audiences. You also have a sense of art direction and can guide creative work.
• Always-On: You are resourceful, proactive, and thrive under pressure, especially in urgent or crisis situations.
• Tech-Savvy: You're a pro at managing digital communication platforms and are well-versed in the latest industry trends.

• Purpose-Driven Work: Your work directly impacts our culture, helping to shape True's future and build a sense of community among thousands of employees.
• Fast-Track Growth: We believe in a culture of continuous learning and growth. You'll have the opportunity to take on challenging projects that accelerate your career path.
• A Place to Innovate: We encourage new ideas and a "fail-fast" mentality. This is your chance to bring your boldest ideas to life and make a real difference.
• High-Impact Role: You'll handle highly confidential information and work closely with senior leadership, giving you a unique vantage point of the entire organization.
• Dynamic and Collaborative Team: You'll work with a diverse group of passionate professionals who are all rowing in the same direction.

Location: True Tower 1, Ratchadaphisek Rd.