9 Community Management jobs in Thailand

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards

What is your mission?
- Plan and execute all Web/Mobile, SEO/SEM, PPC, Affiliate Marketing, SMM and digital advertising campaigns.
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
- Identify trends and insights, and optimize both spend and performance based on insights.
- Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate.
- Create leads, landing sites, and digital journeys in collaboration with internal teams to optimize user experience
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?
- Preferable with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.
- Experienced in managing PPC, SEO, SEM, SMM including Facebook, Instagram, Twitter, LinkedIn, LINE, WeChat and other online medium or mobile apps.
- Possesses strong analytical skills and experience of working with large volumes of data.
- Familiarity with Tableau and SPSS is an added advantage.
- Possesses excellent reporting skills with a proactive approach to business intelligence.
- Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards

What is your mission?
- Plan and execute all Web/Mobile, SEO/SEM, PPC, Affiliate Marketing, SMM and digital advertising campaigns.
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
- Identify trends and insights, and optimize both spend and performance based on insights.
- Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate.
- Create leads, landing sites, and digital journeys in collaboration with internal teams to optimize user experience
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?
- Preferable with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.
- Experienced in managing PPC, SEO, SEM, SMM including Facebook, Instagram, Twitter, LinkedIn, LINE, WeChat and other online medium or mobile apps.
- Possesses strong analytical skills and experience of working with large volumes of data.
- Familiarity with Tableau and SPSS is an added advantage.
- Possesses excellent reporting skills with a proactive approach to business intelligence.
- Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

**Trident Digital is looking for ONE Full-Time Social Media Manager to Add to Our Team!**

**Type of Employment: Full-Time Position**

As the Social Media Manager of our company, you will work directly with the Founder and other leaders of the company. You are responsible for brainstorming, executing, and analysing marketing campaigns and/or strategies for our clients. You are also responsible for setting and aligning the initial brand direction for our clients in the Setup Phase so that the creative team can execute it in the Fulfilment Phase.

Since marketing campaigns and/ or strategies determine the client’s results and ROI, your position will play an important role in the team’s success.

**(YOUR RESPONSIBILITIES IN ORDER OF PRIORITY)**

Responsibility 1 - Planning Campaigns and Strategies (External):

- To understand the client’s target audience, value proposition and positioning inside out.
- Set specific marketing goals such as KPIs that align with the overall direction and business goals.
- Brainstorm digital campaigns and strategies for our clients such as giveaways so that they receive significant results such as leads or enquiries.
- To participate actively in Progress and Strategy calls with the client to update the client of the campaign progress.

Responsibility 2 - Maintaining Brand Consistency (External):

- Liaising with the creative team to brainstorm and develop the client’s Brand Blueprint.
- To participate actively in Brainstorming calls with the team to set the branding and marketing direction for the client.
- To vet, approve and give recommendations for key documents in the Setup Phase such as the Content Document, Brand Guidelines and so on.
- Ensure brand consistency and alignment for all our clients through the various marketing channels and make adjustments, if necessary.

Responsibility 3 - Research (External):

- Conduct in-depth research to identify new market opportunities and consumer preferences to support campaign creations.
- Track and measure marketing outcomes including marketing activities, response, leads, sales, retention, and ROI.
- Collect, analyse, and report social media metrics and relay the feedback to the team and clients to ensure success for future projects.
- Generate innovative ideas to further promote our clients and our company.

Your secondary roles include:

- Interacting with clients on a daily basis and growing that relationship
- Excellent management skills in balancing project timelines, checking the statuses of projects and constantly on the ball
- Understanding digital and social media marketing, the usage of its tools and staying up to date with the latest trends
- Supporting client-driven marketing campaigns from conceptualising to execution
- Supporting client communications, conflict resolution and ensuring that client issues/ queries are dealt with in an efficient and effective manner

**(REQUIREMENT)**
- Strong command of English
- Able to demonstrate experience with marketing campaigns and web technologies (e.g. online tools and social media)
- Has the ability to multitask and work toward several milestones on various projects simultaneously using systems such as Content Management System (CMS)
- Excellent communication skills (verbal and written)
- Solid attention to detail
- Strong analytical skills
- Team management skills
- At least a diploma in Marketing or relevant fields
- And lastly, has a strong desire to improve and grow with the team!
- BONUS: If you have knowledge of the financial and real estate industry

**(TAKE THIS SIMPLE 1-STEP TEST BEFORE YOU APPLY)**

Before you apply, take this simple 1-step test to find if this role is suitable for you or not.

1) Check out the work we do on our website, Instagram page and Culture Deck

If you don’t find the vibe and culture appealing to your heart and don’t want to be a part of it - don’t apply.

**(IF YOU DECIDE THAT YOU’VE PASSED THE TEST ABOVE)**

Spend the next 10 minutes filling up this form carefully.

Good luck, we’ll see you on the other side!

**Salary**: ฿25,000.00 - ฿50,500.00 per month

**Experience**:

- Marketing: 1 year (preferred)
- Digital Marketing: 1 year (preferred)

**Trident Digital is looking for ONE Full-Time Social Media Manager to Add to Our Team!**

**Type of Employment: Full-Time Position**

As the Social Media Manager of our company, you will work directly with the Founder and other leaders of the company. You are responsible for brainstorming, executing, and analysing marketing campaigns and/or strategies for our clients. You are also responsible for setting and aligning the initial brand direction for our clients in the Setup Phase so that the creative team can execute it in the Fulfilment Phase.

Since marketing campaigns and/ or strategies determine the client’s results and ROI, your position will play an important role in the team’s success.

**(YOUR RESPONSIBILITIES IN ORDER OF PRIORITY)**

Responsibility 1 - Planning Campaigns and Strategies (External):

- To understand the client’s target audience, value proposition and positioning inside out.
- Set specific marketing goals such as KPIs that align with the overall direction and business goals.
- Brainstorm digital campaigns and strategies for our clients such as giveaways so that they receive significant results such as leads or enquiries.
- To participate actively in Progress and Strategy calls with the client to update the client of the campaign progress.

Responsibility 2 - Maintaining Brand Consistency (External):

- Liaising with the creative team to brainstorm and develop the client’s Brand Blueprint.
- To participate actively in Brainstorming calls with the team to set the branding and marketing direction for the client.
- To vet, approve and give recommendations for key documents in the Setup Phase such as the Content Document, Brand Guidelines and so on.
- Ensure brand consistency and alignment for all our clients through the various marketing channels and make adjustments, if necessary.

Responsibility 3 - Research (External):

- Conduct in-depth research to identify new market opportunities and consumer preferences to support campaign creations.
- Track and measure marketing outcomes including marketing activities, response, leads, sales, retention, and ROI.
- Collect, analyse, and report social media metrics and relay the feedback to the team and clients to ensure success for future projects.
- Generate innovative ideas to further promote our clients and our company.

Your secondary roles include:

- Interacting with clients on a daily basis and growing that relationship
- Excellent management skills in balancing project timelines, checking the statuses of projects and constantly on the ball
- Understanding digital and social media marketing, the usage of its tools and staying up to date with the latest trends
- Supporting client-driven marketing campaigns from conceptualising to execution
- Supporting client communications, conflict resolution and ensuring that client issues/ queries are dealt with in an efficient and effective manner

**(REQUIREMENT)**
- Strong command of English
- Able to demonstrate experience with marketing campaigns and web technologies (e.g. online tools and social media)
- Has the ability to multitask and work toward several milestones on various projects simultaneously using systems such as Content Management System (CMS)
- Excellent communication skills (verbal and written)
- Solid attention to detail
- Strong analytical skills
- Team management skills
- At least a diploma in Marketing or relevant fields
- And lastly, has a strong desire to improve and grow with the team!
- BONUS: If you have knowledge of the financial and real estate industry

**(TAKE THIS SIMPLE 1-STEP TEST BEFORE YOU APPLY)**

Before you apply, take this simple 1-step test to find if this role is suitable for you or not.

1) Check out the work we do on our website, Instagram page and Culture Deck

If you don’t find the vibe and culture appealing to your heart and don’t want to be a part of it - don’t apply.

**(IF YOU DECIDE THAT YOU’VE PASSED THE TEST ABOVE)**

Spend the next 10 minutes filling up this form carefully.

Good luck, we’ll see you on the other side!

**Salary**: ฿25,000.00 - ฿50,500.00 per month

**Experience**:

- Marketing: 1 year (preferred)
- Digital Marketing: 1 year (preferred)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards

What is your mission?
- Plan and execute all Web/Mobile, SEO/SEM, PPC, Affiliate Marketing, SMM and digital advertising campaigns.
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
- Identify trends and insights, and optimize both spend and performance based on insights.
- Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate.
- Create leads, landing sites, and digital journeys in collaboration with internal teams to optimize user experience
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?
- Preferable with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.
- Experienced in managing PPC, SEO, SEM, SMM including Facebook, Instagram, Twitter, LinkedIn, LINE, WeChat and other online medium or mobile apps.
- Possesses strong analytical skills and experience of working with large volumes of data.
- Familiarity with Tableau and SPSS is an added advantage.
- Possesses excellent reporting skills with a proactive approach to business intelligence.
- Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

**Additional Information**
**Job Number** 25112099
**Job Category** Sales & Marketing
**Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand, 84330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Northstar is the high-performing team generating the highest ROI through digital marketing spend for progressive brands. We've generated 1,104,000,000+ THB sales revenue by generating 250M THB ad spend on Facebook and Google Ads on behalf of 200+ clients. It is our mission to empower ourselves and the team through growth-mindset culture.

A career here is not about plodding along at some kind of moderate standard, it is about working smart to achieve extraordinarily high, and satisfying rewards that come along with the work that you do individually and as a team.

Our overriding objective is excellence, or more precisely, constant improvement. Our culture is fuelled by the desire to make work a meaningful and enjoyable cornerstone of life that empowers people like you to become the best version of yourself. You, in return, shape our organization into the leading performance marketing agency in Thailand by delivering excellent results to our clients, all team members, and the company.

We are a remote-first company, which means that while we frequently get together in person as a team (in Bangkok / Thailand), we meet and work together remotely the majority of the time.

**What is the opportunity for you?**

We will make use of your existing design skills, pushing you to constantly be improving them. In return, we hope to share our marketing expertise to develop you into one of the most effective designers for Social Media.

You will be part of a leading marketing team and your designs will create measurable results for various businesses. There’s no better place to develop your craft: your designs will be exposed to millions of people on a monthly basis, allowing you to quickly learn from real-market user behaviors, which in return will strengthen your skills and gain deep insights into different industries.

There are different paths within the organization that you can take:

- You could strive to become the very best at your craft of design and eventually become the person responsible for the creation of brand guidelines and social media marketing materials for brands.
- You could develop management and leadership skills and be growing and managing a team of designers.
- You could transition to a marketing career and be using your existing branding and design knowledge to become a fully-fledged marketing manager.

Regardless of the choice, our organization will be investing in your growth.

**What you will be doing (your responsibilities)**
- Implement the overall look and style for Brands on Social Media with the guidance of an expert art director
- Creating of Social Media visuals such as banners, carousels, photo albums, and motion graphics
- Creating short and engaging videos for Social Media
- Understanding advanced marketing concepts and user behavior
- Understanding and improving the impact of your work by working hand in hand with our team of leading marketers

**What you bring to Northstar (Requirements)**
- Absolutely reliable with an attention to detail
- Strong pragmatism in order to solve problems
- Dedicated attitude
- Highly coachable
- Self-Awareness and Emotional Intelligence
- Intermediate English communication skills
- Proficiency with Adobe Photoshop, Illustrator, After Effects, or other relevant design and video software
- Profound knowledge and deep interest in composition, typography, color theory, conversion optimization and the psychology of user behavior
- Passionate about people, brand identity, design, and marketing
- Fun, creative, and insightful, and not afraid to share your opinion
- Thai nationality preferred

**Your Benefits**
- Starting salary THB 23,000 - 30,000 depending on experience and responsibilities
- We give you responsibility and autonomy on Day 1; with the ability to shape a fast-growing company
- We provide development opportunities and budget for your personal and professional growth
- We tailor your employee development plan with mentoring and frequent check-ins with the goal of fast promotions
- Remote-first work culture. We trust you to get work done from any location that you chose, while we create frequent opportunities to have fun and build relationships with each other
- Health Insurance

**Are you up for the challenge?**

We are an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, or disability.

Northstar is the high-performing team generating the highest ROI through digital marketing spend for progressive brands. We've generated 1,104,000,000+ THB sales revenue by generating 250M THB ad spend on Facebook and Google Ads on behalf of 200+ clients. It is our mission to empower ourselves and the team through growth-mindset culture.

A career here is not about plodding along at some kind of moderate standard, it is about working smart to achieve extraordinarily high, and satisfying rewards that come along with the work that you do individually and as a team.

Our overriding objective is excellence, or more precisely, constant improvement. Our culture is fuelled by the desire to make work a meaningful and enjoyable cornerstone of life that empowers people like you to become the best version of yourself. You, in return, shape our organization into the leading performance marketing agency in Thailand by delivering excellent results to our clients, all team members, and the company.

We are a remote-first company, which means that while we frequently get together in person as a team (in Bangkok / Thailand), we meet and work together remotely the majority of the time.

**What is the opportunity for you?**

We will make use of your existing design skills, pushing you to constantly be improving them. In return, we hope to share our marketing expertise to develop you into one of the most effective designers for Social Media.

You will be part of a leading marketing team and your designs will create measurable results for various businesses. There’s no better place to develop your craft: your designs will be exposed to millions of people on a monthly basis, allowing you to quickly learn from real-market user behaviors, which in return will strengthen your skills and gain deep insights into different industries.

There are different paths within the organization that you can take:

- You could strive to become the very best at your craft of design and eventually become the person responsible for the creation of brand guidelines and social media marketing materials for brands.
- You could develop management and leadership skills and be growing and managing a team of designers.
- You could transition to a marketing career and be using your existing branding and design knowledge to become a fully-fledged marketing manager.

Regardless of the choice, our organization will be investing in your growth.

**What you will be doing (your responsibilities)**
- Implement the overall look and style for Brands on Social Media with the guidance of an expert art director
- Creating of Social Media visuals such as banners, carousels, photo albums, and motion graphics
- Creating short and engaging videos for Social Media
- Understanding advanced marketing concepts and user behavior
- Understanding and improving the impact of your work by working hand in hand with our team of leading marketers

**What you bring to Northstar (Requirements)**
- Absolutely reliable with an attention to detail
- Strong pragmatism in order to solve problems
- Dedicated attitude
- Highly coachable
- Self-Awareness and Emotional Intelligence
- Intermediate English communication skills
- Proficiency with Adobe Photoshop, Illustrator, After Effects, or other relevant design and video software
- Profound knowledge and deep interest in composition, typography, color theory, conversion optimization and the psychology of user behavior
- Passionate about people, brand identity, design, and marketing
- Fun, creative, and insightful, and not afraid to share your opinion
- Thai nationality preferred

**Your Benefits**
- Starting salary THB 23,000 - 30,000 depending on experience and responsibilities
- We give you responsibility and autonomy on Day 1; with the ability to shape a fast-growing company
- We provide development opportunities and budget for your personal and professional growth
- We tailor your employee development plan with mentoring and frequent check-ins with the goal of fast promotions
- Remote-first work culture. We trust you to get work done from any location that you chose, while we create frequent opportunities to have fun and build relationships with each other
- Health Insurance

**Are you up for the challenge?**

We are an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, or disability.