3 Conference Manager jobs in Thailand
Event Manager / Assistant - Holiday Inn Bangkok Silom
IHG
Posted 5 days ago
Job Viewed
Job Description
**Sales & Business Development:**
+ Proactively solicit new event business through various channels, including cold calling, networking, site inspections, and industry events.
+ Develop and implement strategic sales plans to achieve and exceed individual and team revenue goals.
+ Prepare compelling proposals, contracts, and presentations tailored to client needs.
+ Negotiate pricing and terms to maximize profitability while maintaining customer satisfaction.
+ Maintain a strong understanding of market trends, competitor activities, and customer preferences.
**Client Relationship Management:**
+ Build and maintain strong, long-lasting relationships with new and existing clients.
+ Act as the primary point of contact for clients throughout the event planning process.
+ Conduct site inspections and product presentations to showcase the hotel's event facilities and services.
+ Address client inquiries and concerns promptly and professionally.
**Event Planning & Execution:**
+ Collaborate closely with the Banquet, Culinary, and Operations teams to ensure successful event execution.
+ Oversee all aspects of event planning, including room setups, audiovisual requirements, food and beverage selections, and special requests.
+ Ensure all event details are communicated accurately and efficiently to relevant departments.
+ Conduct pre-event briefings and post-event debriefings to ensure smooth operations and continuous improvement.
**Administrative & Reporting:**
+ Maintain accurate and up-to-date client and event information in the system.
+ Prepare regular sales reports, forecasts, and analyses to track performance and identify areas for improvement.
+ Participate in sales meetings, training sessions, and other hotel activities as required.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
+ Proactively solicit new event business through various channels, including cold calling, networking, site inspections, and industry events.
+ Develop and implement strategic sales plans to achieve and exceed individual and team revenue goals.
+ Prepare compelling proposals, contracts, and presentations tailored to client needs.
+ Negotiate pricing and terms to maximize profitability while maintaining customer satisfaction.
+ Maintain a strong understanding of market trends, competitor activities, and customer preferences.
**Client Relationship Management:**
+ Build and maintain strong, long-lasting relationships with new and existing clients.
+ Act as the primary point of contact for clients throughout the event planning process.
+ Conduct site inspections and product presentations to showcase the hotel's event facilities and services.
+ Address client inquiries and concerns promptly and professionally.
**Event Planning & Execution:**
+ Collaborate closely with the Banquet, Culinary, and Operations teams to ensure successful event execution.
+ Oversee all aspects of event planning, including room setups, audiovisual requirements, food and beverage selections, and special requests.
+ Ensure all event details are communicated accurately and efficiently to relevant departments.
+ Conduct pre-event briefings and post-event debriefings to ensure smooth operations and continuous improvement.
**Administrative & Reporting:**
+ Maintain accurate and up-to-date client and event information in the system.
+ Prepare regular sales reports, forecasts, and analyses to track performance and identify areas for improvement.
+ Participate in sales meetings, training sessions, and other hotel activities as required.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Event Sales Manager
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25120579
**Job Category** Event Management
**Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand, 84320VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
**CORE WORK ACTIVITIES**
**Managing Event Logistics and Operations**
- Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Adheres to all standards, policies, and procedures.
- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to large-sized assigned groups.
- Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
- Uses his/her judgment to integrate current trends in event management and event design.
- Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
**Ensuring and Providing Exceptional Customer Service**
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Empowers employees to provide excellent customer service.
- Sets a positive example for guest relations.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Makes presence known to customer at all times during this process.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Follows up with customer post-event.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Interacts with guests to obtain feedback on product quality and service levels.
- Ensures hourly employees understand expectations and parameters for event activities.
**Leading Event Management Teams**
- Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
- Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
- Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
**Supporting and Coordinating with the Sales and Marketing Function**
- Assists in the sales process and revenue forecasting for customer groups.
- Up-sells products and services throughout the event process.
- Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
**Conducting Human Resources Activities**
- Reviews comment cards and guest satisfaction results with employees.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Assists in the development and implementation of corrective action plans.
- Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
- Works with the property staff and customers to address operational challenges associated with his/her group.
- Performs other duties as assigned to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25120579
**Job Category** Event Management
**Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand, 84320VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
**CORE WORK ACTIVITIES**
**Managing Event Logistics and Operations**
- Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Adheres to all standards, policies, and procedures.
- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to large-sized assigned groups.
- Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
- Uses his/her judgment to integrate current trends in event management and event design.
- Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
**Ensuring and Providing Exceptional Customer Service**
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Empowers employees to provide excellent customer service.
- Sets a positive example for guest relations.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Makes presence known to customer at all times during this process.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Follows up with customer post-event.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Interacts with guests to obtain feedback on product quality and service levels.
- Ensures hourly employees understand expectations and parameters for event activities.
**Leading Event Management Teams**
- Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
- Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
- Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
**Supporting and Coordinating with the Sales and Marketing Function**
- Assists in the sales process and revenue forecasting for customer groups.
- Up-sells products and services throughout the event process.
- Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
**Conducting Human Resources Activities**
- Reviews comment cards and guest satisfaction results with employees.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Assists in the development and implementation of corrective action plans.
- Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
- Works with the property staff and customers to address operational challenges associated with his/her group.
- Performs other duties as assigned to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Senior Event Services Manager
Bangkok, Bangkok
Centara Hotels & Resorts
Posted today
Job Viewed
Job Description
**Job Function**:
Under the direction of the Director of Event Services, the Senior Event Manager serves as a lead for event planning and coordination. This position acts as the main liaison with the event promoter/venue user to coordinate and oversee all phases of the event process, including meeting with clients regarding the event and all event details, reviewing space setups and technical needs, disseminating event information throughout the department and with contracted vendors, managing onsite event staff and closing out events. Serves as the onsite MOD during assigned events and provides leadership to event staff.
**Duties & Responsibilities**:
(1) Bachelors degree or higher, preferably in the field of Hospitality Management
(2) Age between 28-35
(3) Excellent command of English (both written and spoken)
(4) At least 3-5 years of experience in Training
(5) Outgoing personality and possess effective interpersonal communication skill
(6) Literate in computer programmes (Microsoft) and knowledge of video-producing software is advantageous
(7) Able to provide certain Training Courses and from time to time to replace Training Manager
**Criteria**:
(1) Bachelors degree or higher, preferably in the field of Hospitality Management
(2) Age between 28-35
(3) Excellent command of English (both written and spoken)
(4) At least 3-5 years of experience in Training
(5) Outgoing personality and possess effective interpersonal communication skill
(6) Literate in computer programmes (Microsoft) and knowledge of video-producing software is advantageous
(7) Able to provide certain Training Courses and from time to time to replace Training Manager
If you are interested in this position, please submit your resume and cover letter to:
Under the direction of the Director of Event Services, the Senior Event Manager serves as a lead for event planning and coordination. This position acts as the main liaison with the event promoter/venue user to coordinate and oversee all phases of the event process, including meeting with clients regarding the event and all event details, reviewing space setups and technical needs, disseminating event information throughout the department and with contracted vendors, managing onsite event staff and closing out events. Serves as the onsite MOD during assigned events and provides leadership to event staff.
**Duties & Responsibilities**:
(1) Bachelors degree or higher, preferably in the field of Hospitality Management
(2) Age between 28-35
(3) Excellent command of English (both written and spoken)
(4) At least 3-5 years of experience in Training
(5) Outgoing personality and possess effective interpersonal communication skill
(6) Literate in computer programmes (Microsoft) and knowledge of video-producing software is advantageous
(7) Able to provide certain Training Courses and from time to time to replace Training Manager
**Criteria**:
(1) Bachelors degree or higher, preferably in the field of Hospitality Management
(2) Age between 28-35
(3) Excellent command of English (both written and spoken)
(4) At least 3-5 years of experience in Training
(5) Outgoing personality and possess effective interpersonal communication skill
(6) Literate in computer programmes (Microsoft) and knowledge of video-producing software is advantageous
(7) Able to provide certain Training Courses and from time to time to replace Training Manager
If you are interested in this position, please submit your resume and cover letter to:
This advertiser has chosen not to accept applicants from your region.
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