39 Consumer Relations Specialist jobs in Thailand

**Internship Program - Public Relations/Graphic Design**:

- Company:
- AMATA Corporation PCL- Location:
- AMATA Chonburi Office- AMATA provides internship program for undergrade-students in some departments. _The Interns will have the opportunity to work closely with professionals in their field._

**Key Responsibilities**:

- Assist the Corporate Communication team (Public Relations, Brand and Relationship Management) in related works such as content writing, graphic design or motion graphics work, etc.
- Support on event preparations and event day (on-site and off-site).
- Assist administrative works of the department.

**Qualifications**:

- Third or fourth-year student in Mass Communication, Journalism other related fields.
- Clear, articulate, and confident in written and verbal communication in Thai and English.
- Good communication and Service mind
- Creative thinking and a good attitude

**Description**:
A Hotel Marketing Public Relations Manager plays a crucial role in developing and implementing the annual marketing and PR plan, driving key objectives, current initiatives and relevant activities relating directly to the hotel. The role will be responsible for leading the hotel’s marketing and PR team and ensuring the department performs an integral role in bringing together all function areas to ensure commercial targets are optimised.

**What will I be doing?**

As Hotel Marketing Public Relations Manager, you will develop and implement the marketing plan and activities for the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:
Business Function
- Develop, proactively manage and implement the annual hotel marketing and PR plan to include media relations, social media, internal communications, eCommerce, brand recognition and loyalty marketing within budget guidelines
- Responsible for measuring key performance indicators relating to all marketing and PR activities, promotions and campaigns, and producing performance reports for all key stakeholders
- Manage the roll out of marketing and PR initiatives to support the hotel in meeting their targets, also by leveraging key function activity with regional marketing, corporate communications, eCommerce, marketing operations, strategic partnerships and HHonors
- Oversee the execution of all promotional activities, whether local, regional or global, across all available channels, ensuring brand adherence and effectiveness
- Manage all media relations activities and information, including maintaining and distributing press kits, press releases, photo library, brochures, newsletters, key personnel biographies and hotel question and answer sheet
- Oversee media visits and develop key media contacts, manage press conferences on site and be aware of media events and activities in the local area and community
- As the key media liaison, source and pitch interesting, newsworthy stories relating to the hotel including, but not limited to MICE, F&B, rooms, spa, architecture and design, team members and corporate responsibility
- Ensure sales and F&B teams receive full marketing and PR support including collateral
- Always be the brand champion ensuring all collateral conforms to agreed brand standards and content is compliant of corporate guidelines and within budget guidelines across all activities
- Support individual brand initiatives and ensure hotel brand campaigns are rolled out effectively and communicated using the right tone of voice for each segment
- Manage internal communications in the hotel and take responsibility for updating regional office of any local stories, awards and sponsorship events to promote locally, regionally and globally
- Develop, manage and grow a tailored social media strategy to drive engagement and grow loyalty
- Recognise and execute opportunities for HHonors as well as other hotel incentive programmes, and manage all hotel level CRM and database requirements
- Support Line Manager in developing marketing and PR strategy and demonstrate clear outcomes that work to support the commercial strategy of the business
- Identify local partnership opportunities with the regional team, and oversee the on-going execution of revenue driving activities
- Responsible for building a coherent social media strategy for the hotel and its outlets
- Seek to grow social media followers and to enhance interaction with customers on these sites using relevant tools and techniques
- Respond to customer postings as appropriate tackling any complaints and issues

Managing Execution
- Achieve agreed performance goals and marketing and PR objectives of role set out by the Line Manager
- Oversee all marketing and PR projects in line with resources and budget objectives
- Manage and execute local news or stories affecting hotel business and share across region
- Be the marketing and PR representative in hotel commercial focus meetings, and proactively identify revenue-driving opportunities with other key stakeholders
- Conduct continuous analysis of competitive environment and consumer trends, and use findings to continuously evaluate and drive commercial success and social media activity
- Actively support Line Manager on all in-house merchandising activity and ensure all merchandising opportunities are identified, maximised and communicated across organisation
- Ensure full brand compliance across all marketing and PR initiatives on hotel level
- Lead effective content management across all available channels, including hotel website, OTAs, social media, mobile marketing and PR and partnership programs
- Conduct regular hotel marketing and PR audits to meet regional and global audit requirements
- Participate in all internal and external marketing and PR meetings and attend relevant industry event

Our client provides food, agriculture, financial and industrial products and services to the world.

**Job description**
- Keying orders into the system.
- Collaborating with the Sales team to support order as customer requirements.
- Contacting with all concerned to support the goals of the business.
- Booking carriers for delivery products to customers.
- Solving any problems relating to CS functions.

**Qualifications**
- Bachelor degree : Business Administration / Logistics / International Business Administration.
- At least 1-2 years of experience in customer service in import-export.
- Computer skills (Word, Excel, SAP).
- Problem solving skills.
- Good in English (E-mali).

**Customer Service**:
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Bangkok

Full Time and Permanent

Marketing / Public Relations

1,000

02 634 8884

**Customer Service**

**Improve your career opportunities! Have your CV proofread and/or re-written in perfect English for professional presentation. LIMITED OFFER ฿1,000 **payment after work completion**.**

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- Name-
- Notes- Attach CV**You can submit your proofread CV by filling out the form below.**

**There are 2 options to submit your information**:
**Option 1**:Attach CV (Preferred Option).
**Applications with attached CV's have more chance of success.**

**Option 2**: Fill in form

**Option 1**: Attach CV (Preferred Option)
- Name-
- Current Job Title- Attach CV**Option 2**: Fill in form

Our purpose

Join a team that’s passionate about partnership. With careers at Dow, we take time to explore questions and talk to each other. We love to learn. Our people are driven by limitless curiosity.

We are an innovative, customer centric, inclusive, and sustainable materials science company.
- Employing 36,500 individuals
- Across 109 manufacturing sites
- In over 31 countries

Our

portfolio of products and solutions

include:

- Plastics: With new technology trends, our plastic additives can be experienced in many everyday items including vinyl, blow-molding bottles, film, rigid containers, PVC plastics, siding, decks and rails, foam pipes and profile formulations, window frames and high-efficiency lubricants.
- Industrial intermediates: As the product of a reaction that is beneficial when used as a precursor chemical for another product, industrial intermediates can take on many shapes and forms. Ours are used in home comfort and appliance, building and construction, adhesives and lubricants, and more.
- Coatings: Whether it’s a water-based coating or solvent-based coating, a thin film is deposited on materials to enhance specific properties such as enhanced performance, durability, aesthetics, and sustainability.

We make

diversity and inclusion

a priority—because sharing our perspectives and building on each other’s ideas will drive innovation. Could you imagine yourself in a place like this?

About you

Dow Thailand is opening for Customer Service Representative, based in our Bangkok office. You will be responsible as the interface between customers and the business value chain partners to deliver exceptional service to our customers and drive profitability to Dow. Provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives.

Responsibilities / Duties:

- Executes the order entry process and manages the order fulfillment process for a given business or group of businesses and customers, which are typically priority and foundational customers with a high degree of complexity.
- Strengthens customer intimacy by developing solid relationships, understanding customer needs and gathering market intelligence.
- Coordinates activity at assigned customer accounts, proactively address issues and implement solutions.
- Maintains service levels according to business prioritization
- Differentiates between customer requirements and Dow capabilities; choose the best/cost effective solution.
- Supports commercial strategies with Dow customers across multiple businesses.

Critical Success Factors:

- Exceeding customer expectations through successful customer relationships
- Strong working knowledge of market dynamics and customers goals and objectives
- Be proactive in order receipt and handling work process.
- Create value through the optimization of freight, ability to prevent pre-buys, utilizing optimum ship points and package size as well as logistic improvements.
- Forecasting customer order patterns
- Comply with internal and external control requirements

Qualifications & Experience Requirements
- Bachelor’s degree in any field
- At least 2 years of customer service field. Chemical industry is advantage.
- Fluent in English in speaking, reading, and writing, Desirable TOEIC score is 700 minimum
- Strong interpersonal and communication skills
- Ability to work with cross functions and cross businesses.
- Proficiency using SAP and other technology and systems. Work process aptitude is critical to success.
- Exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers, while effectively influencing others and managing outcomes.
- The ability to manage conflicting priorities, prioritizing both customer and company requirements while acting in a professional manner.
- CSR must possess the confidence and ability to proactively address customer issues, business requirements and identify areas for improving profitability and 'making it easier to do business with Dow.'
- Must have strong, mature teamwork skills and a desire to work within a team environment. Must be willing to share ownership of successful improvement methods and teach others for the benefit of the organization.

To apply
- Sign in or create your account.
- Please allow 30 minutes to 1 hour to complete an assessment when you apply. This will need to be completed at once, as it cannot be saved and continued later. An assessment is required for each position.
- Make sure your resume is accessible. Easily link your LinkedIn Profile to load your resume when logging into apply.

Dow Offers:

- A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
- On-going learning opportunities within a diverse, inclusive and rewarding work

Company Description

The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.

Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and Rumps, Riverside, Penang Street, and Poulet.

To ensure the availability and reliability of its key raw materials, Minor Food has two manufacturing plants which produce high quality, specialized cheeses and ice cream for Thai and international markets. Minor Dairy Limited and Minor Cheese Limited were founded in 1991 with manufacturing facilities in Nakornratchasima province.
- Minor Dairy Limited
MDL produces a variety of premium ice cream products and toppings for food brands under Minor Food such as Swensen's, Dairy Queen and Burger King, as well as supplying the same quality ingredients to leading customers outside the group
- Produces a wide range of cheeses and cheese blends including mozzarella, cheddar, string cheese, Parmesan, mascarpone, cream cheese and sour cream. MDL is not only a key supplier to various restaurant operations of its parent, Minor Food, but is also a major supplier to companies in the Thai and regional food services sector.

**Job Description**:
**Responsibilities**:

- Order receipt and coordinate with supply chain planner for product readiness
- New product enquiry handling
- Exporting process
- Export document
- Billing process
- Relevant claim or adjustment needed
- Relevant exporting expense
- Coordinate with purchasing team for freight sourcing process
- Weekly and/or monthly report

**Qualifications**:
**Job Specifications**:

- Bachelor's degree or higher in any field.
- Experiences in customer service or export 3-5 years.
- Proficient in English speaking, listening, reading and writing
- Strong computer literacy in Microsoft Office.
- Good attitude, strong management and problem solving skills.
- High degree of accuracy

Additional Information

We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision. To be a Global Operator of Multiple Food Brands with the objective of providing 100% Satisfaction to all stakeholders.

We also share an inspiring organization culture: Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here. If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you

Job ID
49223

Business
Trading

Job Detail
Get order from customer and update the schedule
- Be responsible for Inventory Control and in charge of both domestic and international
- Inventory Control and manage delivery schedule by contacting overseas brunch and supplier
- Prepare PO and issue invoice
- Request shipment to supplier or warehouse (Ocean, Air, Truck)
- Check the documents related to Export customs clearance or Export entry
- Report weekly/monthly to report line
- Other tasks assigned by Manager

Salary

25,000 - 50,000 (THB)

Location
Bangkok

Required work
experience
- Age between 28- 35 years old
- At least 2 years’ experience of customer service of Inventory control in trading or manufacturing company (Experience in trading company and automobile company is advantage)
- At least 2 years’ experience of managing import/export documents and processes (Experience in Export entry in advantage)
- Conversational high level of English (TOEIC score 750)

**Responsibilities**
- Sets objectives and delivers results that have some longer-term impact within the job area
- Accurate decisions and recommendations would normally
- result in the achievement of business results, would prevent noticeable delays in assigned work, and would limit the risk of moderate expenditures in time, human resources, and/or funds.
- Provides support and coordination to peers on the implementation of company policies, programs and initiatives required of his/her involvement
- Maintains and enhances relations with the customers.
- Meets and communicates with the customers on consistent basis in order to understand and fulfill their requirements
- Provides leadership support to his/her service teams

**Qualifications**
- 3 years in Logistics and Transport Management - or any related field
- Leadership through effective communication and an ability to influence outcomes across multiple regional locations
- Organizational skills with ability to prioritize under pressure
- Customer focus
- Able to show initiative and to take responsibility and ownership of those initiatives
- Ability to manage multiple accounts, activities and projects
- Strategic thinking to deliver initiatives
- Good written and spoken English
- Analytical skills
- Problem solving skills
- Clear and concise communication skills
- Flexible to travel requirements as needed and appropriate
- Team player, self starter
- Ability to perform under pressure

Job Reference: TH00281

Our client's business is a machine for agriculture.

**Responsibilities**
- Managing PO payment expenses.
- Coordinating and coordinating the sales team to process various documents and coordinate with both Thai and foreign countries.
- Managing shipping time and cargo processes.
- Handling quantity control and replenishment.
- Following up on documents.
- Handling other tasks assigned.

**Qualifications**
- 25 - 35 years old.
- Graduated with a bachelor's degree.
- 2-3 years of experience in the logistics field.
- Experience in using SAP programs is a plus.
- Good English skills.

**Benefits**
- bonus (V.)
- provident fund
- health insurance
- Other information on the day of the interview.