23 Content Moderator jobs in Thailand

Below, find out some roles and responsibilities for this job:
1. Reviewing sensitive advertisements' content about Pornography, Nudity, Violence, Human Trafficking, Bullying, Drugs, Alcohol, Gore, etc.

2. Validating; monitoring; filtering, and investigating contents with high quality, speed, open-mindednes,s and accuracy.

3. Investigate and resolve issues that are reported on social media, such as requests for account support and reports of potentially abusive content.

4. Review the reported content within agreed turnaround times and standards of quality.

5. Assist our community and help resolve inquiries empathetically, accurately, and on time.

6. Make well-balanced decisions and be personally driven to be an effective advocate for our community.

7. Display a strong bias to doing what's right for our community in supporting social media's mission.

8. Become and remain knowledgeable about social media products and community standards.

9. Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users.

10. Identify inefficiencies in workflows and suggest solutions.

11. Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.

12. Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site.

13. Recognize trends and patterns and escalate issues outside the company policy to the global team.

**Job Details**:
Work Location: Office-based (after initial training)

Shifts: 24/7 rotational shifts

Shift Duration: 9 hours per shift

Work Schedule: 5 days working with 2 rotational days off (no set holidays)

**Language**:
English (required)

Thai (required)

Please note that this job requires working rotating shifts to ensure coverage throughout the day. After the initial remote training period, the role will be office-based in Bangkok, Thailand.

Additional details:
Ability to commute/relocate:

- Thailand: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Content moderation: 1 year (required)

**Language**:

- Thai (required)
- English (required)

**Speak with the employer**
+91

Job Title:
Content Moderator (Korean Speaker)
Job Description
As a Content Moderator who is a native Korean speaker to review and manage user-submitted content on our platform. The role involves ensuring content complies with community guidelines and platform policies, identifying and removing violations, investigating user reports, and staying up-to-date with emerging online trends to maintain a safe environment for users.
**Responsibilities:**
+ Review user-submitted content to ensure it aligns with the platform's policies and community guidelines.
+ Apply the platform's policies and community guidelines fairly and consistently.
+ Identify and remove content that violates platform's policies and community guidelines.
+ Review and investigate user-submitted reports about potentially inappropriate contents and help resolve any issues.
+ Continuously monitor changes in online content trends, including new types of harmful material or emerging online behaviors, to ensure the platform remains safe for its users.
**_Preferred Qualification:_**
+ Strong attention to detail and ability to think critically.
+ Effective communication skills.
+ Ability to perform tasks objectively, free from biases or personal beliefs, while aligning with client policies.
+ Professionalism in handling sensitive content _._
+ Having previous experience in outsourcing, customer service, or content moderation is a plus.
**_Required Qualification:_**
+ Excellent comprehension and communication skills in Korean (Native) and English (B2).
+ A bachelor's degree in any field is welcome.
**_Working shift & schedule:_**
+ Rotational shifts 24-7 and days off
+ Any 5 days working week Must be flexible to work on weekends & Public holidays
**_Benefits:_**
+ KPI & Attendance Incentives
+ Medical Insurances
+ Housing allowance
+ Visa & Workpermit sponsorship
+ Relocation package (Flight & Hotel)
**_Disclaimer_**
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title._
_Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
Location:
THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road
Language Requirements:
English (Required), Korean (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Content Moderator (Japanese Speaker)
Job Description
As a Content Moderator who is a native Japanese speaker to review and manage user-submitted content on our platform. The role involves ensuring content complies with community guidelines and platform policies, identifying and removing violations, investigating user reports, and staying up-to-date with emerging online trends to maintain a safe environment for users.
**Responsibilities:**
+ Review user-submitted content to ensure it aligns with the platform's policies and community guidelines.
+ Apply the platform's policies and community guidelines fairly and consistently.
+ Identify and remove content that violates platform's policies and community guidelines.
+ Review and investigate user-submitted reports about potentially inappropriate contents and help resolve any issues.
+ Continuously monitor changes in online content trends, including new types of harmful material or emerging online behaviors, to ensure the platform remains safe for its users.
**_Preferred Qualification:_**
+ Strong attention to detail and ability to think critically.
+ Effective communication skills.
+ Ability to perform tasks objectively, free from biases or personal beliefs, while aligning with client policies.
+ Professionalism in handling sensitive content _._
+ Having previous experience in outsourcing, customer service, or content moderation is a plus.
**_Required Qualification:_**
+ Excellent comprehension and communication skills in Japanese (Native) and English (B1).
+ A bachelor's degree in any field is welcome.
**_Working shift & schedule:_**
+ Rotational shifts 24-7 and days off
+ Any 5 days working week Must be flexible to work on weekends & Public holidays
**_Benefits:_**
+ KPI & Attendance Incentives
+ Medical Insurances
+ Housing allowance
+ Visa & Workpermit sponsorship
+ Relocation package (Flight & Hotel)
**_Disclaimer_**
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title._
_Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
Location:
THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road
Language Requirements:
English (Required), Japanese (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Content Moderator (Mandarin-Simplified Speaker)
Job Description
As a Content Moderator who is a native Mandarin (Simplified) speaker to review and manage user-submitted content on our platform. The role involves ensuring content complies with community guidelines and platform policies, identifying and removing violations, investigating user reports, and staying up-to-date with emerging online trends to maintain a safe environment for users.
**Responsibilities:**
+ Review user-submitted content to ensure it aligns with the platform's policies and community guidelines.
+ Apply the platform's policies and community guidelines fairly and consistently.
+ Identify and remove content that violates platform's policies and community guidelines.
+ Review and investigate user-submitted reports about potentially inappropriate contents and help resolve any issues.
+ Continuously monitor changes in online content trends, including new types of harmful material or emerging online behaviors, to ensure the platform remains safe for its users.
**_Preferred Qualification:_**
+ Strong attention to detail and ability to think critically.
+ Effective communication skills.
+ Ability to perform tasks objectively, free from biases or personal beliefs, while aligning with client policies.
+ Professionalism in handling sensitive content _._
+ Having previous experience in outsourcing, customer service, or content moderation is a plus.
**_Required Qualification:_**
+ Excellent comprehension and communication skills in Simplified - Mandarin (Native) and English (B1).
+ A bachelor's degree in any field is welcome.
**_Working shift & schedule:_**
+ Rotational shifts 24-7 and days off
+ Any 5 days working week
+ Must be flexible to work on weekends & public holidays
**_Benefits:_**
+ KPI & Attendance Incentives
+ Medical Insurances
+ Housing allowance
+ Visa & Workpermit sponsorship
+ Relocation package (Flight & Hotel)
**_Disclaimer_**
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title._
_Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
Location:
THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road
Language Requirements:
English (Required), Mandarin (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

The Customer Service/Content Moderator position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

As an Advisor, you are fanatical about (committed to) customer interactions via inbound calls, outbound calls, or through the internet. Your strong desire to help customers allows you to address customer service issues and non-routine problems regarding the client's products or services.

Summary

We are an award-winning global company, recognized for our culture, diversity, leadership, and innovation. We help the world’s best brands to improve their businesses and better connect with their customers. We are growing, and we are looking for talented, compassionate people who are as fanatical about providing exceptional experiences as we are!

We are growing our team of Customer Service Representatives and Content Moderators.

What will you do in this role?

As an Advisor on our Team, you will:

- Be tenacious in tracking, documenting and retrieving information in call tracking database.
- Invest in our customers success by offering additional products and/or services.
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
- Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
- Maintain broad knowledge of client products and/or services.
- Prepare complete and accurate work including appropriately notating of accounts as required.
- Participate in activities designed to improve customer satisfaction and business performance.

Who You Are:
As an Advisor your empathy, integrity, knowledge, and unique compassionate style will bring value with every interaction. You also have:

- A Bachelor’s Degree with a minimum of 2 years customer service OR Content Moderator experience preferred.
- MUST be a native Japanese speaker.
- Live in Any location as long as they are willing to relocate to Bangkok, Thailand.
- Strong computer navigation skills and PC knowledge.
- Tolerance for repetitive work in a fast-paced, high production work environment.
- Talent for delivering outstanding service.
- Adept communication skills in English and Japanese, in both written and verbal form.
- The natural instinct to multitask, be flexible, and are able to adapt to changes.
- The knack for being detail-oriented.
- The passion for being a team player.
- Patience in working with customers is second nature for you.
- The ability to do rotational shifts as needed (9AM to 6PM).

What’s in it for you?

We invest in our people and teams for ongoing personal and career development so each career path is meaningful. In this role, you will be provided with:

- Fixed Salary THB62,000 + KPI THB 1,000 + Attendance Incentive THB 750
- Cafeteria and Wellness area
- Team Appreciation Day
- Customer Service Week
- Wellness activities
- Events that celebrate Diversity, Equity, and Inclusion
- Monthly Rewards and Recognition Celebrations
- Paid training
- The opportunity to shine in and grow your career with clear paths for development - we invest in you!
- Networking and leadership opportunities with Staff Resource Groups such as Network of Women, Black Professionals Network, Pride, and Ability.
- Mentorship programs to help you create the strong foundation to a rewarding career.
- Trained wellness partners to support you as well as wellness training opportunities.
- The satisfaction of helping others every day
- Referral bonuses
- Perks and benefits
- A diverse, global organization full of innovative, friendly people to bounce ideas off, learn from and grow with.

Together, let’s do something great!

If you find yourself smiling right now and this feels like the perfect next step in

We are proudly one team, one company, and we invite you to join us!

All qualified applicants will receive consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, and disability.

**Salary**: ฿60,000.00 - ฿62,000.00 per month

Ability to commute/relocate:

- กรุงเทพมหานคร: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- Customer Service: 2 years (required)
- Content Review: 2 years (required)

**Language**:

- Japanese (required)

Shift availability:

- Day Shift (required)

Our client is a global business services firm that transforms the customer experience and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.

**Responsibilities**:

- Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material.
- Reviewing/updating content on a popular social media platform.
- Performing audit of content received and sharing for Social Media Upload.

**Qualifications**:

- Hold a Bachelor's Degree.
- Native from Japan and/or Korea.
- Good English Communication skills (B2).
- New graduates are welcome.
- Able to work in shifts including night hours.
- Able to relocate to Bangkok, Thailand.

**Working Hours**: 5 days/week, 8 hours/day (24-hour rotation shifts)

**Location**: BTS Bangna, Bangkok, Thailand

**Benefits**: House allowance, KPI allowance, Diligent allowance, Annual leave, Group insurance, etc.

Bachelor Degree in Marketing Communications, PR or related field.
3-5 years experience in social media marketing in the hospitality industry.
Experience in directing media agencies is beneficial.
Fluent command of English, verbal and written.
Strong team player and able to work under pressure.
Knowledge of design principles is beneficial.

**Job skills required**: English, Social media

You will be responsible for:
Amari Koh Samui and Ozo Chaweng Samui are looking for talented people to lead our Marketing efforts, online, locally and internationally.

You will be responsible for:

- Overall content strategy of our social media platforms
- Content development for all marketing purposes, with the assistance of your team.

Editing and proof reading online content to ensure a high level of quality, in both English and Thai.

Qualifications:

- Thai nationality or Foreigner.
- Age of 22-40 years old.
- High level of proficiency for English, both written and spoken
- Proficiency in Photography & Videography editing
- Previous experience in a related role of 3 years.
- Energetic and creative mindset

**Education**:
Bachelor

Years of experience:
2

Number of positions:
1

Award winning Digital Advertising Agency since 2014 Headquartered in Hong Kong serving clients within the region from the global to local brands, 5 Miles Lab strives to join hands with brands to develop state-of-the-art digital experience to consumers across the region while embracing brands’ heritage.

Dynamic, innovative, fast-growing. As one of the leading boutique agencies in the region, we foster a culture of harmonizing digital insights with boundless imaginations. If you are passionate about joining the 5 Miles Lab family and growing fast together, join us today.

Job Highlights:
We are looking for a Social Media Analyst to join our team at 5 Miles Lab, a digital ad agency specializing in tech, social, and innovation. As a Social Media Analyst, you will be responsible for conducting analysis and research on social media trends and landscape, and using your findings to make recommendations to clients. You will also be responsible for generating daily and monthly reports on social trends, and handling media buy and media buy reports. This is a great opportunity to gain experience in the exciting field of digital advertising and work with well-known brands.

**Job Description**:

- Conduct analysis and research on social media trends and landscape, and use findings to make recommendations to clients
- Generate daily and monthly reports on social trends
- Handle media buy and media buy reports
- Assist with the creation and execution of social media campaigns
- Collaborate with team members to develop and implement social media strategies

Stay up-to-date with the latest social media trends and best practices

**Requirements**:

- Bachelor's degree in Marketing, Advertising, or a related field
- 2-3 years of experience in social media analysis or a related field
- Strong analytical skills and attention to detail
- Excellent communication and writing skills
- Experience with social media tools and platforms, such as Facebook Ads, Hootsuite, and Google Analytics
- Self-starter with the ability to work independently and as part of a team

We offer attractive remuneration packages and benefits. Please send us your CV, date of availability, and current and expected salary.

**Job Types**: Full-time, Permanent, Work From Home

**Salary**: ฿30,000.00 - ฿50,000.00 per month

**Experience**:

- Social media management: 2 years (required)
- Data analysis skills: 1 year (required)