Digital Content Officer

Bangkok, Bangkok Advanced Info Service Plc.

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Support products/services inquiry and coordinate with product owner to getting the information to call center.
Create Digital Content such as info-graphic, banner, Multimedia to support ACC operation, back office and Call Center website.
Design customer journey to consume the contents from both human and self-service channels.
Job Description Create, transform and maintain contents from text-based to digitized format to support both call center agents and customers via knowledge management platforms and Advance Contact Center website.
Design customer journey to consume the contents from both human and self-service channels. Recruiter Kantinan Leecharoenphatsakun (กัณตินันท์ ลี้เจริญภาสสกุล), Kunlanuch Sarawasee (กุลนุช สระวาสี), Suchada Nantasukhon (สุชาดา นันตสุคนธ์)
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Content Coordinator

Bangkok, Bangkok Netflix

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Bangkok, Thailand

Content Acquisition

Netflix is the world's leading internet entertainment service with over 222 million paid memberships in over 190 countries enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments. With this international expansion and a move into Thailand originals, it's a great time to join Netflix.

The Opportunity

We are seeking a Coordinator, Thailand Originals, who will provide support to the Thailand Originals creative team.

**Responsibilities**:

- This role will be the operational core of the creative team; expected to manage both internal and external parties for optimum efficiency and the successful launch of our Thailand original titles. Duties will include but are not limited to:

- Manage the workflow of incoming material submissions of pertinent materials in relation to titles and evaluate incoming submissions in proprietary Netflix systems
- Act as the liaison with various departments and production partners to coordinate information sharing and address incoming and outgoing requests
- Meticulously maintain calendaring of all key dates and deadlines related to titles, including tracking resubmissions and schedules
- Provide secondary creative thought partnership to the creative executives on Unscripted projects
- Assist the internal creative-related tasks based on knowledge of the Thai Originals
- Attend pitch meetings and evaluate incoming pitches, as necessary
- Shadow and practice to become a creative executive in the future

**Qualifications**:

- 3 years or more of production experience.
- High level of organization, detail orientation, and ability to time-manage across multiple deadlines in the execution of projects
- Demonstrates curiosity, selflessness, good judgment, and strong creative thinking skills
- High understanding of the fast-paced media industry and latest trends
- Creative thinking and insight into Unscripted shows and pitches
- Proven communication skills; must be articulate and professional both in written and verbal form
- Demonstrated ability to work cross-functionally
- Proven to be agile to evolving needs and responsibilities of the team
- Studio and content/media experience required
- Fluent Thai speaker, proficiency in English

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Creative Content

Bangkok, Bangkok Dentsu Aegis Network

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The purpose of this role is to conceptualise and realise ideas through a comprehensive use of language and the written word. They have the ability to think in a holistic way about how an idea comes to life through all creative channels of a consumer experience. Develops language and copy in short form and long form to establish the tonality of ideas. They can act as mentor to junior members of the team and encourage learning.

**Job Title**:
creative content

Key responsibilities:

- Writes narratives, scripts and storyboards, annotations and treatments
- Expresses ideas with clarity; on brand; on message and targeted to audience
- Presents ideas to both the wider internal team and, occasionally, externally to clients with structure and parity
- Comprehends and understands brand continuity, brand guidelines and brand positioning
- Contributes work to pitches
- Drives, defines and feeds back on: quality of briefs, regular reviews, feedback channels, creative quality and collaboration
- Proactively identifies opportunities for creative work to be performed for clients, with guidance from seniors and directors
- Executes creative concepts together with Art Director at the direction of the creative director

**Location**:
Bangkok

**Brand**:
Dentsu One

**Time Type**:
Full time

**Contract Type**:
Freelancer
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Content Analyst

Bangkok, Bangkok LSEG (London Stock Exchange Group)

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At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You’ll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.

LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.

We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Please take a moment to read this privacy notice
.
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Content Moderator - Japanese

Bangkok, Bangkok Language Talent Solutions

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**Responsibilities**:

- Review user flagging reports regarding website content
- Understand and remain up to date with the client’s policies and guidelines
- Analyse and identify content that is not in compliance with requirements and flag it for action in a

timely manner
- Review the reported content within agreed turnaround times and standards of quality
- Recognize trends and patterns, and escalate issues outside of the established policies
- Use market specific knowledge and insights to spot and scope solutions to improve the support

of user community
- Good communication in English and Japanese

**Salary**: ฿40,000.00 - ฿65,000.00 per month
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Bangkok content Strategist

Bangkok, Bangkok Designit

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**Do you want to make innovation happen for ambitious clients and offer them real value, real products, and real impact?**

We believe in teamwork, fun, complex projects, and simple solutions. How about you?

We're looking for an experienced **Content Strategist** with the proven ability to lead and grow client relationships, think strategically and creatively, and express insights and opportunities powerfully.

**Would you like to?**
- Work collaboratively with other disciplines to help clients define and implement the tools, processes and team set-up they need to support the entire content lifecycle, from planning to testing, from measurement to optimization(Content Governance).
- Provide content strategy recommendations to the team based on information obtained through content inventories, current-state analysis, content audits, competitive assessments, user testing, and platform analytics.
- Glean content requirements for clients through analysis, content inventories and audits, current-state assessments and stakeholder analysis; and, forming gaps and issues analysis for future-state recommendations.
- Establish and/or maintain editorial standards and accuracy/quality of content.
- Create and/or implement editorial calendars.
- Facilitate the creation of strategic artefacts to help clients understand content and experience components from a customer-experience perspective: e.g., personas, as-is and future state customer journeys, value propositions, content inventory & audits, etc.
- Create or review content structure, information architecture and nomenclature for the most intuitive presentation of content.
- Create or build content models, whether conceptual for the Design stage or technical for the Build stage.
- Keep up with current digital trends and technologies, consulting clients on content/experience strategy topics such as data-driven personalization, AI-powered content and marketing automation.
- Develop new techniques and approaches, then collate and share expertise across the discipline in order to help build the company's collective capability.
- Support the planning, estimating, scoping of content strategy work to support business development

**We would like you to**
- Own an outstanding portfolio of work demonstrating strong customer insight across a diverse range of content and experience strategy projects.
- Have an understanding of taxonomies, ontologies and controlled vocabularies.
- Have an understanding of SEO and metadata.
- Have an understanding of omnichannel marketing, brand strategy, information architecture, content analysis.
- Understand the role of content, not only within web and marketing channels, but within the enterprise as a whole, and design towards solutions to reflect those requirements.
- Be experienced in working collaboratively with colleagues and clients in a variety of ways - flying solo, as part of an "consultancy" team, co-working with the client in "agile" teams. You have done and are able to do them all.
- Have a mindset that's open to change and to challenges - you need to be curious, consultative, self-starting, collaborative, empathetic, helpful, not prepared to settle for 'that'll do', resilient, and eager to learn.
- Be commercially minded; you can identify and pursue new opportunities to bring value to client engagements.
- Be able to see the big picture and zoom in on the details to impactful moments of the customer experience.
- Champion the customer and evidence-based insight.
- Be an advocate for content strategy within client engagements and in the broader organization.
- Display empathy, intellectual curiosity and openness to learn about new industries, new fields, new disciplines and are excited by change and learning.
- Be passionate about delivering meaningful experiences which positively impact the lives of our clients' customers.
- Be proficient in Thai & English. Other languages will be a bonus!

**Would you like to join?**
- A global experience innovation firm with talented people across 18 studios around the world.
- An international, inspiring, social, collaborative, and playful work environment, with an open-minded and diverse culture.
- A distributed team with a strong remote-work set up and back-to-the-office days designed to cultivate cross-disciplinary exchange and social engagement.
- A team that values healthy work-life balance.
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Content Moderator - Japanese

Bangkok, Bangkok Language Talent Solutions

Posted today

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Job Description

**Responsibilities**:

- Review user flagging reports regarding website content
- Understand and remain up to date with the client’s policies and guidelines
- Analyse and identify content that is not in compliance with requirements and flag it for action in a

timely manner
- Review the reported content within agreed turnaround times and standards of quality
- Recognize trends and patterns, and escalate issues outside of the established policies
- Use market specific knowledge and insights to spot and scope solutions to improve the support

of user community
- Good communication in English and Japanese

**Salary**: ฿40,000.00 - ฿60,000.00 per month
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Content Moderator - Korean language

Bangkok, Bangkok Cognizant

Posted 12 days ago

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**Role: Content Moderator - Korean language**
**Location: Bangkok, Thailand**
**Project Process Description :**
The project involves reviewing content (videos/images/text) for one of the Largest Technology giants. As part of the contractual obligations, client expects the team to follow certain policy guidelines, meet stringent TAT, Productivity, and a minimum monthly average quality as per the target.
**Detailed Role & Responsibilities :**
+ Moderate content to ensure accurate and precise decision is applied in the online space in compliance with client's policies and guidelines
+ Gaining full understanding and in-depth knowledge of client policies and guidelines
+ Reviewing user generated content and editorial generated content including but not limited to text, images, audios, videos
+ Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images
+ Identifying improvement opportunities and solutions to problems
+ Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
+ Review the reported content within agreed turnaround times and standards of quality
+ Recognize trends and patterns, and escalate issues outside of the established policies
+ Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
+ Ensure on meeting daily KPIs
+ Ensures that the process is followed correctly in Service Operations
+ Ability to learn to work with customer internal tools
+ Maintain a high degree of confidentiality while meeting strict deadlines
**Requirements :**
+ Excellent written, reading & spoken communications skills in Required Language and understanding of local culture
+ Good communications skills (English)
+ Online community experience and exposure
+ Experience with confidential information collection and management (preferable)
+ Willing to work in rotational shift environment
+ Should be comfortable working with explicit & sensitive content
+ Ability to manage critical situations with minimum supervision
+ Good interpersonal and communication skills
+ Ability to perform in adverse situations
**Soft Skills:**
+ Ability to work independently
+ Experience with social networking (or similar programs) Internet Savvy
+ Interested in social media and current events (trending topics, viral news etc.)
+ Quick learner and adaptable to learn new processes, concepts, and skills
+ Be organized and able to manage time and tasks efficiently
+ Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard
+ Have a neutral mindset towards different content that needs classification, regardless of the content itself
+ Result-oriented, self-motivated, independent, and inquisitive
+ Able to thrive in a fast-paced and team-oriented environment
+ Excellent analytical and research skills
**About Cognizant:**
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Content E-Commerce Intern

Bangkok, Bangkok Mondelez International

Posted 21 days ago

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**Job Description**
**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It Possible.**
You will be working on our e-commerce business focusing on assets creation and management. This role will be leading a project on creating, curating, and optimizing content for our online platforms. This role offers an opportunity to gain hands-on experience in digital marketing and e-commerce while contributing to our brand's online presence.
The candidate will lead the **Content Revamp project** , be responsible on on data & asset bank management (organize & collect data, asset mapping), content development, and implementation. The person will collaborate closely with internal (ecommerce & marketing team) and external parties (agency, enabler, and platform). This will give the candidate deep exposure on project and data management, the opportunity on unfolding how eCommerce business works, and a view into the complexities of making it work.
**Job Scope**
+ Main responsibility would cover eCommerce content development, including data & asset collection, content improvement - from content development, content review, to product naming and description, that is aligned with the content framework and best practices.
+ Master asset management - ensuring all required data is in place and organized neatly
+ Project management, from planning, timeline management, implementation, and monitoring.
+ Do active collaboration with internal team (ecommerce & marketing team), including creative brainstorm, insights and recommendations based on data analysis and research.
+ Liaison with external team (creative agency, enabler and platform)
+ Understand the different factors that affect e-commerce business using the content scoring framework and help work across each part of the framework to optimize business.
**Requirements**
+ Undergraduate of Business-related program within the specialization of Marketing, Communications, Business, or a related field or Fresh Grade are welcome.
+ Amenable to do full-time internship for 3 months
+ Strong administrative and project management abilities, including the capacity to multitask, closely monitor progress on tasks and keeping track of all documentation
+ Attention to details
+ Strong written and verbal communication skills to liaise with multiple stakeholders
+ Familiar and avid-user of e-commerce platforms and social media channels.
+ Passionate, curious and self-driving?
+ Proficient in Microsoft Office (Excel, Power Point)
**Example of Benefits for reference:**
+ Paid Internship
+ Hybird Working
+ Lumphini MRT stationBlue Line (0 meter from MRT)
**Business Unit Summary**
**Mondelez International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like** **_Oreo_** **and** **_Tiger_** **biscuits,** **_Kinh Do_** **mooncakes,** **_Jacob's_** **crackers,** **_Cadbury Dairy Milk_** **chocolate,** **_Tang_** **powdered beverage,** **_Halls_** **candy and** **_Eden_** **cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.**
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Intern (Fixed Term)
Interns
Early Careers
At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
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SEO & Content Manager, Apac

Bangkok, Bangkok RS

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About the role:
This role will report directly into the Marketing & Digital Director for APAC and will be responsible for the SEO & Content output for the region including the SEO & content strategy, performance analysis and the budget management of all activities. In addition, the role will also manage the prioritisation, experimentation, keyword grouping (SEO) and task recommendation (SEO) for all of APAC. The role will also be responsible for ensuring APAC content improvements covering all content elements, including taxonomy, Indexable Filters, copies, attributes, images & datasheets.

**Responsibilities**:

- Define SEO & Content strategy for the region and deliver this through the team
- Monitor performance of the SEO channel and report back to senior management using data and insight to make suggestions of improvements
- Manage 3rd part agencies to improve SEO & Content performance
- Budget management of SEO & Content spend
- Manage all content elements, including taxonomy, Indexable Filters, copies, attributes, images & datasheets
- Mange the prioritisation, experimentation, keyword grouping (SEO), task recommendation (SEO) & Bright Edge platform
- Work closely with the global teams to understand key taxonomy, sitemap, content and other changes that will impact SEO performance and manage the risk of these deliveries.
- Facilitate communication with key stakeholders on planning & performance - using Analytical data
- Liaise with other areas of the business to understand requirements and pro-actively communicate with stakeholders to suggest changes, improvements, and influence future plans
- Proactively research, analyse, disseminate, and maintain market intelligence information for the commercial teams
- Proactively look for new ways to grow SEO channel on top of the current activities
- Regular planning and scheduling of progress reviews and changes: Digital Teams and Commercial Teams, Divisions
- Align and contribute to governance and compliance to corporate social media channel strategies, overall roadmap, priorities, processes, and tools
- Complete management of APAC analytical activities including the communication of this data to the business
- Seeking new opportunities to grow each customer segment

**Requirements**:

- A minimum of 5 years hands-on project management or planning experience; delivering quantifiable results
- People management experience preferably across cultures and geographies
- Excellent communication and networking skills with an ability to work in a multinational environment with stakeholders from different departments with shared responsibilities across regions / time zones
- Strong organisational skills with the ability to prioritise daily workload whilst working accurately under pressure; adjusting and modifying at short notice
- Self-starter with the ability to identify new opportunities to help meet the overall objectives and work closely with Technical teams to understand opportunities and constraints of digital disciplines
- Proven track record of defining and implementing SEO & Content strategies
- Proven ability of managing external agencies to get the best assets to drive campaigns.
- Ability to interpret customer experience / market research / analytical data to develop new and existing content and campaigns
- Ability to work with planning and/or standard project management software and tools
- Shows evidence of pro-activity, commerciality and a great enthusiasm for marketing and driving change
- Confidence and ability to present/feedback to senior stakeholders with confidence and clarity
- Operational knowledge of Google & Baidu Search, SEO and content
- Strong understanding of the technology that enables Digital Marketing
- Ability to analyze web and mobile visitors’ behaviors
- Adobe Analytics, Google Analytics
- Strong analytical approach to problem solving
- Excellent written and spoken communications skills in English
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