35 Customer Care jobs in Thailand
Customer Care Professional
Bangkok, Bangkok
American Express
Posted 1 day ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel
+ Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express
+ Enhance our customers' experience by identifying opportunities to offer products based on our Cardmembers' needs
+ Meet and exceed quality goals, compliance regulations and productivity targets
+ Navigate computer systems and applications to service our Customers, and enable them to get the most from our online and mobile platforms
+ Document necessary information, such as payment details, Customers change of details, change of address and travel notifications
+ Re-prioritize and adapt to an ever-changing environment
**Preferred Skills:**
+ Demonstrate personal excellence by remaining positive in difficult situations
+ Display a passion to serve by delivering outstanding service in every interaction with our Customers
+ The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers
+ Strong interpersonal, communication, verbal and written skills
+ Assertiveness to handle difficult conversations
+ Excellent negotiation, influencing and resourcefulness skills
+ Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail
+ Confidence to work in a different environment e.g. actual and virtual
**Preferred Qualifications:**
+ At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
+ Ability to work in a fast paced metric driven environment with proficient multitasking and navigation
+ Demonstrated consultative experience, ability to influence, resourceful
+ Creative problem-solving, eager to find customized solutions
+ Experience in banking/financial services a plus
+ Bachelor's degree, associate's degree and college undergrads may apply
**Additional Details:**
+ We are now working in hybrid model and may be adjusted at anytime. The training is required to be onsite.
+ Workplace Flexibility: Full time. Shift flexibility requirements
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
+ Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
+ Work From Home Requirements:
+ Must have at least 25MBPS internet connection plan / speed
+ Must have a private & quiet area to work at home
+ At American Express' discretion this position may be work from home and adjusted back to "in office" at any time
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** Thailand-Bangkok-Bangkok
**Schedule** Full-time
**Req ID:** 25010902
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel
+ Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express
+ Enhance our customers' experience by identifying opportunities to offer products based on our Cardmembers' needs
+ Meet and exceed quality goals, compliance regulations and productivity targets
+ Navigate computer systems and applications to service our Customers, and enable them to get the most from our online and mobile platforms
+ Document necessary information, such as payment details, Customers change of details, change of address and travel notifications
+ Re-prioritize and adapt to an ever-changing environment
**Preferred Skills:**
+ Demonstrate personal excellence by remaining positive in difficult situations
+ Display a passion to serve by delivering outstanding service in every interaction with our Customers
+ The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers
+ Strong interpersonal, communication, verbal and written skills
+ Assertiveness to handle difficult conversations
+ Excellent negotiation, influencing and resourcefulness skills
+ Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail
+ Confidence to work in a different environment e.g. actual and virtual
**Preferred Qualifications:**
+ At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
+ Ability to work in a fast paced metric driven environment with proficient multitasking and navigation
+ Demonstrated consultative experience, ability to influence, resourceful
+ Creative problem-solving, eager to find customized solutions
+ Experience in banking/financial services a plus
+ Bachelor's degree, associate's degree and college undergrads may apply
**Additional Details:**
+ We are now working in hybrid model and may be adjusted at anytime. The training is required to be onsite.
+ Workplace Flexibility: Full time. Shift flexibility requirements
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
+ Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
+ Work From Home Requirements:
+ Must have at least 25MBPS internet connection plan / speed
+ Must have a private & quiet area to work at home
+ At American Express' discretion this position may be work from home and adjusted back to "in office" at any time
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** Thailand-Bangkok-Bangkok
**Schedule** Full-time
**Req ID:** 25010902
This advertiser has chosen not to accept applicants from your region.
0
Customer Care Associate
Bangkok, Bangkok
Iron Mountain
Posted 24 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088730
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088730
This advertiser has chosen not to accept applicants from your region.
1
Customer Care Associate
Bangkok, Bangkok
Iron Mountain
Posted 24 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088729
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Job Level
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks
Works with a limited degree of supervision within established procedures, regularly provides guidance to others.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088729
This advertiser has chosen not to accept applicants from your region.
2
Customer Care Professional
Bangkok, Bangkok
Amex
Posted today
Job Viewed
Job Description
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Handles customer service inquiries and problems via the telephone recording consistent problem areas. Customer service is the primary function, but may include mínimal selling or promotion of products or services. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services. May assess needs and suggest/promote alternative products or services. May assess needs and suggest/promote alternative products or services. May be linked to incentive plans in some countries.
**Here’s just some of what you’ll do in this role**:
- Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel
- Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express
- Enhance our customers’ experience by identifying opportunities to offer products based on our Cardmembers’ needs
- Meet and exceed quality goals, compliance regulations and productivity targets
- Document necessary information, such as payment details, Customers change of details, change of address and travel notifications
- Re-prioritize and adapt to an ever-changing environment
- Compliance Language
**Minimum Qualifications**
- At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
- Ability to work in a fast paced metric driven environment with proficient multitasking and navigation
- Demonstrated consultative experience, ability to influence, resourceful
- Creative problem-solving, eager to find customized solutions
- Experience in banking/financial services a plus
- Bachelor’s degree, associate’s degree and college undergrads may apply
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Handles customer service inquiries and problems via the telephone recording consistent problem areas. Customer service is the primary function, but may include mínimal selling or promotion of products or services. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services. May assess needs and suggest/promote alternative products or services. May assess needs and suggest/promote alternative products or services. May be linked to incentive plans in some countries.
**Here’s just some of what you’ll do in this role**:
- Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel
- Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express
- Enhance our customers’ experience by identifying opportunities to offer products based on our Cardmembers’ needs
- Meet and exceed quality goals, compliance regulations and productivity targets
- Document necessary information, such as payment details, Customers change of details, change of address and travel notifications
- Re-prioritize and adapt to an ever-changing environment
- Compliance Language
**Minimum Qualifications**
- At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
- Ability to work in a fast paced metric driven environment with proficient multitasking and navigation
- Demonstrated consultative experience, ability to influence, resourceful
- Creative problem-solving, eager to find customized solutions
- Experience in banking/financial services a plus
- Bachelor’s degree, associate’s degree and college undergrads may apply
This advertiser has chosen not to accept applicants from your region.
3
Dcommerce Customer Support Manager
Bangkok, Bangkok
Unilever
Posted today
Job Viewed
Job Description
Deliver Turnover sales target of the assigned customer(s) for categories, on e-commerce platform (both Lazada, Shopee, etc.)
- Customers that you will be assigned to are ‘Pureplay’ customers (shops that have no physical store & only exclusively sell online).
- Develop detailed account plan & designing campaigns with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level (BKK & UPC) to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
- Customers that you will be assigned to are ‘Pureplay’ customers (shops that have no physical store & only exclusively sell online).
- Develop detailed account plan & designing campaigns with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level (BKK & UPC) to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
This advertiser has chosen not to accept applicants from your region.
4
Dcommerce Customer Support Manager
Bangkok, Bangkok
Unilever
Posted today
Job Viewed
Job Description
Deliver Turnover sales target of the assigned customer(s) for categories, on e-commerce platform (both Lazada, Shopee, etc.)
- Customers that you will be assigned to are ‘Pureplay’ customers (shops that have no physical store & only exclusively sell online).
- Develop detailed account plan & designing campaigns with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level (BKK & UPC) to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
- Customers that you will be assigned to are ‘Pureplay’ customers (shops that have no physical store & only exclusively sell online).
- Develop detailed account plan & designing campaigns with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level (BKK & UPC) to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
This advertiser has chosen not to accept applicants from your region.
5
Dcommerce Customer Support Manager
Bangkok, Bangkok
Unilever
Posted today
Job Viewed
Job Description
Deliver Turnover sales target of the assigned customer(s) for categories, on e-commerce platform (both Lazada, Shopee, etc.)
- Customers that you will be assigned to are ‘Pureplay’ customers (shops that have no physical store & only exclusively sell online).
- Develop detailed account plan & designing campaigns with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level (BKK & UPC) to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
- Customers that you will be assigned to are ‘Pureplay’ customers (shops that have no physical store & only exclusively sell online).
- Develop detailed account plan & designing campaigns with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level (BKK & UPC) to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
This advertiser has chosen not to accept applicants from your region.
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6
Dcommerce Customer Support Manager
Bangkok, Bangkok
Unilever
Posted today
Job Viewed
Job Description
Deliver Turnover sales target of the assigned customer(s) for categories, on e-commerce platform (both Lazada, Shopee, etc.)
- Customers that you will be assigned to are ‘Pureplay’ customers (shops that have no physical store & only exclusively sell online).
- Develop detailed account plan & designing campaigns with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level (BKK & UPC) to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
- Customers that you will be assigned to are ‘Pureplay’ customers (shops that have no physical store & only exclusively sell online).
- Develop detailed account plan & designing campaigns with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level (BKK & UPC) to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
This advertiser has chosen not to accept applicants from your region.
7
Customer Support Manager/ Customer Supervisor (Key
Bangkok, Bangkok
Posted today
Job Viewed
Job Description
**Job Objectives**
- Deliver Turnover sales target of the assigned customer(s) for categories.
- Develop detailed account plan with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
- Fully understand of Category review
- Category strategy
**Qualifications**
- Bachelor's degree or higher in any field
- Minimum 3 years working experience in Key account / customer management / account management or field sales management is advantage
- Fluent in English communication both spoken & written
- Good analysis skill
- Good computer skills e.g. Excel, PowerPoint, Word
- Good interpersonal skill
- Deliver Turnover sales target of the assigned customer(s) for categories.
- Develop detailed account plan with key drivers, based on strategy (brand & category strategy).
- Strengthen relationship with the customer, both at HQ and store level to ensure full customer plan implementation.
- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence
- Fully understand of Category review
- Category strategy
**Qualifications**
- Bachelor's degree or higher in any field
- Minimum 3 years working experience in Key account / customer management / account management or field sales management is advantage
- Fluent in English communication both spoken & written
- Good analysis skill
- Good computer skills e.g. Excel, PowerPoint, Word
- Good interpersonal skill
This advertiser has chosen not to accept applicants from your region.
8
Customer Support Representative (Contract 6 months)
UPS
Posted 8 days ago
Job Viewed
Job Description
**Tru?c khi b?n n?p don xin vi?c, hãy ch?n tùy ch?n ngôn ng? c?a b?n t? các tùy ch?n có s?n ? trên cùng bên ph?i c?a trang này.**
Khám phá co h?i ti?p theo c?a b?n t?i t? ch?c Fortune Global 500. Hình dung các kh? nang d?i m?i, tr?i nghi?m van hóa b? ích c?a chúng tôi và làm vi?c v?i các nhóm d?y tài nang giúp b?n tr? nên t?t hon m?i ngày. Chúng tôi hi?u nh?ng gì c?n thi?t d? d?n d?t UPS trong tuong lai - nh?ng ngu?i có kh? nang k?t h?p d?c dáo gi?a nang l?c v?i ni?m dam mê. N?u b?n có t? ch?t và kh? nang lãnh d?o b?n thân ho?c nhóm, s? có nh?ng vai trò s?n sàng d? b?n trau d?i k? nang và dua b?n lên m?t t?m cao m?i.
**Mô t? công vi?c:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Lo?i nhân viên:**
T?m th?i
UPS cam k?t cung c?p m?t noi làm vi?c không có tình tr?ng phân bi?t d?i x?, qu?y r?i và tr? thù.
Khám phá co h?i ti?p theo c?a b?n t?i t? ch?c Fortune Global 500. Hình dung các kh? nang d?i m?i, tr?i nghi?m van hóa b? ích c?a chúng tôi và làm vi?c v?i các nhóm d?y tài nang giúp b?n tr? nên t?t hon m?i ngày. Chúng tôi hi?u nh?ng gì c?n thi?t d? d?n d?t UPS trong tuong lai - nh?ng ngu?i có kh? nang k?t h?p d?c dáo gi?a nang l?c v?i ni?m dam mê. N?u b?n có t? ch?t và kh? nang lãnh d?o b?n thân ho?c nhóm, s? có nh?ng vai trò s?n sàng d? b?n trau d?i k? nang và dua b?n lên m?t t?m cao m?i.
**Mô t? công vi?c:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Lo?i nhân viên:**
T?m th?i
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