83 Customer Orders jobs in Thailand
Customer Support Officer
Bangkok, Bangkok
Advanced Info Service Plc.
Posted today
Job Viewed
Job Description
Job Posting Location Bangkok
Job Summary Responsible for correction and control installation
issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
Job Description Roles & Responses Verify document and create prospect within SLA.
Contact to customer for make appointment and dispatching order to technicians.
Tracking and Follow up on-time control.
Control the technician to close order within SLA and control quality of installation
Correction and control installation issues and find out solution for support installer.
Coordinate with related parties for support installer.
Offer special promotions to customers for save prospect.
Qualifications Age 20-30 years old
Bachelor's degree in any field
0-2 years experience in Customer Support
Have service mind and Good Communication skills
Good Computer and Microsoft Office skills Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)
Job Summary Responsible for correction and control installation
issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
Job Description Roles & Responses Verify document and create prospect within SLA.
Contact to customer for make appointment and dispatching order to technicians.
Tracking and Follow up on-time control.
Control the technician to close order within SLA and control quality of installation
Correction and control installation issues and find out solution for support installer.
Coordinate with related parties for support installer.
Offer special promotions to customers for save prospect.
Qualifications Age 20-30 years old
Bachelor's degree in any field
0-2 years experience in Customer Support
Have service mind and Good Communication skills
Good Computer and Microsoft Office skills Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)
This advertiser has chosen not to accept applicants from your region.
0
Customer Support Officer
PRTR
Posted today
Job Viewed
Job Description
Our client is a leading trading company in electronic parts in Thailand. Now they are looking for Customer Support to join their company.
**Responsibilities**:
- Being responsible for order management, financial and pricing, stock management, and solving problems.
- Contacting supplier, forwarder, and broker to arrange shipment.
- Creating a newly registered client.
- Updating reports to the client.
- Analyzing and monitoring the forecast daily.
- Analyzing the demand of client orders.
- Being the point of contact with cargo to clear dead stock.
- Checking the physical inventory at the warehouse.
- Performing other tasks as assigned.
**Qualifications**:
- Not over 26 years old.
- Bachelor’s Degree in any field.
- Experience of 1-3 years in Customer support, Sales support, Import officer, and administration.
- Having experience from trading company.
- Good command of English.
- Strong in Microsoft office especially Microsoft excel (Vlook up, If, Sorting).
**Benefits**:
- 5 days working Mon-Fri 08.00 AM - 05.10 PM.
- Monthly Language allowance for English and Japanese (500 - 3,000 THB/ Month depending on TOEIC Score).
- Monthly perfect allowance 500 THB.
- Bonus payment twice a year (Jun/Dec) average 3.5 months/ year.
- Social security insurance Providence fund Medical fee 20,000 THB Group life insurance.
- Language course (English & Japanese).
**Responsibilities**:
- Being responsible for order management, financial and pricing, stock management, and solving problems.
- Contacting supplier, forwarder, and broker to arrange shipment.
- Creating a newly registered client.
- Updating reports to the client.
- Analyzing and monitoring the forecast daily.
- Analyzing the demand of client orders.
- Being the point of contact with cargo to clear dead stock.
- Checking the physical inventory at the warehouse.
- Performing other tasks as assigned.
**Qualifications**:
- Not over 26 years old.
- Bachelor’s Degree in any field.
- Experience of 1-3 years in Customer support, Sales support, Import officer, and administration.
- Having experience from trading company.
- Good command of English.
- Strong in Microsoft office especially Microsoft excel (Vlook up, If, Sorting).
**Benefits**:
- 5 days working Mon-Fri 08.00 AM - 05.10 PM.
- Monthly Language allowance for English and Japanese (500 - 3,000 THB/ Month depending on TOEIC Score).
- Monthly perfect allowance 500 THB.
- Bonus payment twice a year (Jun/Dec) average 3.5 months/ year.
- Social security insurance Providence fund Medical fee 20,000 THB Group life insurance.
- Language course (English & Japanese).
This advertiser has chosen not to accept applicants from your region.
1
Customer Support (Tech Startup)
Reeracoen Thailand
Posted today
Job Viewed
Job Description
**Overview**:
**Salary**:
40,000 THB ~ 50,000 THB**Industry**:
Software- Responsibilities:
- Establish clear client retention goals.
- Process milestones for the clients and employees to work toward.
- Assist customers with setting up and navigating programs or software.
- Promote the value of the product.
- Upsell services and products with the brand image.
- Promote value through customer experience.
- Assist in creating training courses and educational materials.
- Review customer complaints and concerns and seek to improve the customer experience.
**Qualifications**:
**Requirement**:
- Qualifications:
- Bachelor's Degree or higher in relevant fields.
- Proven work experience as a Customer Success or similar role.
- Experience working with brand image and promoting value through customer experience.
- Exceptional ability to communicate and foster positive business relationships.
- Technical skills required, as they relate to the use of the product or service.
- Experience in managing a diverse group and training each according to company standards.
- Ability to work effectively across multiple departments.
- Knowledge of the healthcare industry is a plus.**English Level**:
Level 4 - Conversational Level**Other Language**:
None
**Additional Information**:
**Benefit**:
- Employee Benefits:
- Annual Leave 12 days
- Group insurance (since day 1)
- Provident Fund (after joined 1year)
- Variable Bonus (upon performance)
- Salary increment (evaluation twice a year)**Working Hour**:
9.30 ~ 18.30**Holiday**:
Sat-Sun
Public Holidays**Job Function**:
- Customer Success
- Account Executive
**Salary**:
40,000 THB ~ 50,000 THB**Industry**:
Software- Responsibilities:
- Establish clear client retention goals.
- Process milestones for the clients and employees to work toward.
- Assist customers with setting up and navigating programs or software.
- Promote the value of the product.
- Upsell services and products with the brand image.
- Promote value through customer experience.
- Assist in creating training courses and educational materials.
- Review customer complaints and concerns and seek to improve the customer experience.
**Qualifications**:
**Requirement**:
- Qualifications:
- Bachelor's Degree or higher in relevant fields.
- Proven work experience as a Customer Success or similar role.
- Experience working with brand image and promoting value through customer experience.
- Exceptional ability to communicate and foster positive business relationships.
- Technical skills required, as they relate to the use of the product or service.
- Experience in managing a diverse group and training each according to company standards.
- Ability to work effectively across multiple departments.
- Knowledge of the healthcare industry is a plus.**English Level**:
Level 4 - Conversational Level**Other Language**:
None
**Additional Information**:
**Benefit**:
- Employee Benefits:
- Annual Leave 12 days
- Group insurance (since day 1)
- Provident Fund (after joined 1year)
- Variable Bonus (upon performance)
- Salary increment (evaluation twice a year)**Working Hour**:
9.30 ~ 18.30**Holiday**:
Sat-Sun
Public Holidays**Job Function**:
- Customer Success
- Account Executive
This advertiser has chosen not to accept applicants from your region.
2
Customer Support / Sales Coordinator amatanakorn
Reeracoen Thailand
Posted today
Job Viewed
Job Description
**Industry**: Manufacturing(Electronics/Semiconductors)
- ** Job Description**:
- Provide support for sales executives
- Control and analyse delivery problems for customers or vendors
- Ensure punctual status of invoices and P.O.
- Plan and handle inventory control, stock control and physical count
- ** Requirement**:
- Male/Female
- Bachelor’s Degree in related field
- Age 22-32 years old
- 2 years’ experience in Sales-co in Manufacturing business or trading business
- Good MS Office Excel (formula : VLOOKUP, pivot table, sum if, sum product, etc.)
- Good command in English, Japanese (N2 up)
- ** English Level**: Level 5 - Beginner Level
- ** Other Language**: English, Japanese
- ** Working Hour**: 8:00 ~ 17:30
- ** Holiday**:
- Weekends (Sat-Sun)
- Public Holidays
- ** Benefit**:
- Bonus twice a year depend on performance and company profit
- Japanese language allowance
- Position allowance (600THB~ depends on position)
- Cost of living allowance (1,200THB~ depends on position)
- OT (only staff level)
Work Place : Factory (Amata city Chonburi) but can work at Head office (Samuthprakarn) until company move location to Chonburi.
- ** Job Description**:
- Provide support for sales executives
- Control and analyse delivery problems for customers or vendors
- Ensure punctual status of invoices and P.O.
- Plan and handle inventory control, stock control and physical count
- ** Requirement**:
- Male/Female
- Bachelor’s Degree in related field
- Age 22-32 years old
- 2 years’ experience in Sales-co in Manufacturing business or trading business
- Good MS Office Excel (formula : VLOOKUP, pivot table, sum if, sum product, etc.)
- Good command in English, Japanese (N2 up)
- ** English Level**: Level 5 - Beginner Level
- ** Other Language**: English, Japanese
- ** Working Hour**: 8:00 ~ 17:30
- ** Holiday**:
- Weekends (Sat-Sun)
- Public Holidays
- ** Benefit**:
- Bonus twice a year depend on performance and company profit
- Japanese language allowance
- Position allowance (600THB~ depends on position)
- Cost of living allowance (1,200THB~ depends on position)
- OT (only staff level)
Work Place : Factory (Amata city Chonburi) but can work at Head office (Samuthprakarn) until company move location to Chonburi.
This advertiser has chosen not to accept applicants from your region.
3
Customer Support (L2) - case Management
Bangkok, Bangkok
Shopee
Posted today
Job Viewed
Job Description
DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Taking ownership of internal and external issues as well as all Case Management team issues encountered. Resolving both customer and team member concerns with empathy and efficiency.
- Effective Time Management:Striking a delicate balance to ensure customer, team member, and company needs are met.
- Designing and Maintaining Operational Processes:Creating and maintaining a process for ticket escalation between buyers, sellers, Shopee CS, and SPX operation teams.
- Focus on CX KPI:
- Monitoring team members and ticket SLA to ensure agent productivity and customer satisfaction.
- Serving as the main point of contact for the IH CRM system for SPX, ensuring new features are rolled out smoothly and resolving system issues.
- Managing and coordinating with operations to ensure low ticket over SLA and preventing potential loss claim (force claim) under SPX's own fleets and 4PLs logistic providers
- Improving Processes:
- Coordinating with relevant teams to improve process effectiveness and efficiency.
- Monitoring, reviewing, and analyzing work volumes to identify new and emerging issues to develop and implement systems, procedures, and projects that improve business outcomes and performance standards.
**Requirements**:
- Bachelor’s Degree in a related field
- Native fluency in Thai
- Good command of written and spoken English
- Strong communications and interpersonal skills
- A proactive, fast learner, team player with the ability to work in dynamic environments
- Have strong interpersonal & communication skills
- Service-minded and positive can-do attitude
- Detail-oriented, good analytical and problem-solving skills
- Experience in Data Analyst or Marketing is an advantage
- Taking ownership of internal and external issues as well as all Case Management team issues encountered. Resolving both customer and team member concerns with empathy and efficiency.
- Effective Time Management:Striking a delicate balance to ensure customer, team member, and company needs are met.
- Designing and Maintaining Operational Processes:Creating and maintaining a process for ticket escalation between buyers, sellers, Shopee CS, and SPX operation teams.
- Focus on CX KPI:
- Monitoring team members and ticket SLA to ensure agent productivity and customer satisfaction.
- Serving as the main point of contact for the IH CRM system for SPX, ensuring new features are rolled out smoothly and resolving system issues.
- Managing and coordinating with operations to ensure low ticket over SLA and preventing potential loss claim (force claim) under SPX's own fleets and 4PLs logistic providers
- Improving Processes:
- Coordinating with relevant teams to improve process effectiveness and efficiency.
- Monitoring, reviewing, and analyzing work volumes to identify new and emerging issues to develop and implement systems, procedures, and projects that improve business outcomes and performance standards.
**Requirements**:
- Bachelor’s Degree in a related field
- Native fluency in Thai
- Good command of written and spoken English
- Strong communications and interpersonal skills
- A proactive, fast learner, team player with the ability to work in dynamic environments
- Have strong interpersonal & communication skills
- Service-minded and positive can-do attitude
- Detail-oriented, good analytical and problem-solving skills
- Experience in Data Analyst or Marketing is an advantage
This advertiser has chosen not to accept applicants from your region.
4
Customer Support Representative (Contract 6 months)
UPS
Posted 9 days ago
Job Viewed
Job Description
**Tru?c khi b?n n?p don xin vi?c, hãy ch?n tùy ch?n ngôn ng? c?a b?n t? các tùy ch?n có s?n ? trên cùng bên ph?i c?a trang này.**
Khám phá co h?i ti?p theo c?a b?n t?i t? ch?c Fortune Global 500. Hình dung các kh? nang d?i m?i, tr?i nghi?m van hóa b? ích c?a chúng tôi và làm vi?c v?i các nhóm d?y tài nang giúp b?n tr? nên t?t hon m?i ngày. Chúng tôi hi?u nh?ng gì c?n thi?t d? d?n d?t UPS trong tuong lai - nh?ng ngu?i có kh? nang k?t h?p d?c dáo gi?a nang l?c v?i ni?m dam mê. N?u b?n có t? ch?t và kh? nang lãnh d?o b?n thân ho?c nhóm, s? có nh?ng vai trò s?n sàng d? b?n trau d?i k? nang và dua b?n lên m?t t?m cao m?i.
**Mô t? công vi?c:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Lo?i nhân viên:**
T?m th?i
UPS cam k?t cung c?p m?t noi làm vi?c không có tình tr?ng phân bi?t d?i x?, qu?y r?i và tr? thù.
Khám phá co h?i ti?p theo c?a b?n t?i t? ch?c Fortune Global 500. Hình dung các kh? nang d?i m?i, tr?i nghi?m van hóa b? ích c?a chúng tôi và làm vi?c v?i các nhóm d?y tài nang giúp b?n tr? nên t?t hon m?i ngày. Chúng tôi hi?u nh?ng gì c?n thi?t d? d?n d?t UPS trong tuong lai - nh?ng ngu?i có kh? nang k?t h?p d?c dáo gi?a nang l?c v?i ni?m dam mê. N?u b?n có t? ch?t và kh? nang lãnh d?o b?n thân ho?c nhóm, s? có nh?ng vai trò s?n sàng d? b?n trau d?i k? nang và dua b?n lên m?t t?m cao m?i.
**Mô t? công vi?c:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Lo?i nhân viên:**
T?m th?i
UPS cam k?t cung c?p m?t noi làm vi?c không có tình tr?ng phân bi?t d?i x?, qu?y r?i và tr? thù.
This advertiser has chosen not to accept applicants from your region.
5
Customer Support Representative (Contract 6 months)
UPS
Posted 9 days ago
Job Viewed
Job Description
**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Employee Type:**
Temporary
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**Employee Type:**
Temporary
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Representative (Contract 6 months)
UPS
Posted 9 days ago
Job Viewed
Job Description
**?**
Fortune Global 500 ? ? ?UPS ? ?
**?:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**?:**
?
UPS?
Fortune Global 500 ? ? ?UPS ? ?
**?:**
This position provides excellent customer service. He/She investigates and exexutes possible solutions to customer needs. This position performs other duties as requested.
**?:**
?
UPS?
This advertiser has chosen not to accept applicants from your region.
7
Fbb Customer Support Officer (Ais Fibre)
Bangkok, Bangkok
Advanced Info Service Plc.
Posted today
Job Viewed
Job Description
Job Posting Location Bangkok
Job Summary Job Description Summary
Responsible for correction and control installation
issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
Job Description Roles & Responses Verify document and create prospect within SLA.
Contact to customer for make appointment and dispatching order to technicians.
Tracking and Follow up on-time control.
Control the technician to close order within SLA and control quality of installation
Correction and control installation issues and find out solution for support installer.
Coordinate with related parties for support installer.
Offer special promotions to customers for save prospect.
Qualifications Age 20-30 years old
Bachelor's degree in any field
0-2 years experience in Customer Support
Have service mind and Good Communication skills
Good Computer and Microsoft Office skills Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)
Job Summary Job Description Summary
Responsible for correction and control installation
issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
Job Description Roles & Responses Verify document and create prospect within SLA.
Contact to customer for make appointment and dispatching order to technicians.
Tracking and Follow up on-time control.
Control the technician to close order within SLA and control quality of installation
Correction and control installation issues and find out solution for support installer.
Coordinate with related parties for support installer.
Offer special promotions to customers for save prospect.
Qualifications Age 20-30 years old
Bachelor's degree in any field
0-2 years experience in Customer Support
Have service mind and Good Communication skills
Good Computer and Microsoft Office skills Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)
This advertiser has chosen not to accept applicants from your region.
8
Fbb Customer Support Officer (Ais Fibre)
Bangkok, Bangkok
Advanced Info Service Plc.
Posted today
Job Viewed
Job Description
Job Posting Location Bangkok
Job Summary Job Description Summary
Responsible for correction and control installation
issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
Job Description Roles & Responses Verify document and create prospect within SLA.
Contact to customer for make appointment and dispatching order to technicians.
Tracking and Follow up on-time control.
Control the technician to close order within SLA and control quality of installation
Correction and control installation issues and find out solution for support installer.
Coordinate with related parties for support installer.
Offer special promotions to customers for save prospect.
Qualifications Age 20-30 years old
Bachelor's degree in any field
0-2 years experience in Customer Support
Have service mind and Good Communication skills
Good Computer and Microsoft Office skills Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)
Job Summary Job Description Summary
Responsible for correction and control installation
issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
Job Description Roles & Responses Verify document and create prospect within SLA.
Contact to customer for make appointment and dispatching order to technicians.
Tracking and Follow up on-time control.
Control the technician to close order within SLA and control quality of installation
Correction and control installation issues and find out solution for support installer.
Coordinate with related parties for support installer.
Offer special promotions to customers for save prospect.
Qualifications Age 20-30 years old
Bachelor's degree in any field
0-2 years experience in Customer Support
Have service mind and Good Communication skills
Good Computer and Microsoft Office skills Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)
This advertiser has chosen not to accept applicants from your region.
9