21 Customer Support jobs in Thailand
Customer Support
PRTR
Posted today
Job Viewed
Job Description
**Major Duties and Responsibilities**:
**Delivery Control**
- Keying in order to the system.
- Monitoring the delivery on time and reporting to customers (order balance).
- Negotiating with the factory and improving delivery delay.
- Being the point of contact to and from supplier, forwarder and broker to arrange shipment.
- Cancelling orders according to customers' requests.
**Price Registration and Control**
- Being able to register new sales prices into the system.
- Updating sales price.
- Requesting the price file.
- Issuing Credit/Debit Note in case of wrong price update/sales to customers.
**Stock Management**
- Uploading forecast and monitoring forecast delivery situation.
- Analyzing forecast and customer demand trends.
- Returning or transferring cargo to clear deadstock.
- Issuing scrap proposal form.
- Handling the purchasing revision/return, D/N & C/N issues.
- Being responsible for the PSAN (transferring stock) analyzing slow-moving stock and reporting to a superior.
- Checking physical inventory at the warehouse.
**Problem-solving**
- Settling every problem/request under its own account.
- Visiting the customers for negotiating or solving any issues.
**Qualifications**:
- 21-26 years old.
- Bachelor's Degree in any field.
- Experience 1 - 2 years in a related field.
- Good Command in English with Toeic Scores 600 up *pls attached TOEIC score if available.
- Enjoy operating the system and handle daily documents.
- Can work under pressure and be patient.
- Have a service mind and understand the customer's nature.
- Have a teamwork concept.
- Computer literacy, Excel skills (Vlook up/ If / Sorting) is preferable.
**Delivery Control**
- Keying in order to the system.
- Monitoring the delivery on time and reporting to customers (order balance).
- Negotiating with the factory and improving delivery delay.
- Being the point of contact to and from supplier, forwarder and broker to arrange shipment.
- Cancelling orders according to customers' requests.
**Price Registration and Control**
- Being able to register new sales prices into the system.
- Updating sales price.
- Requesting the price file.
- Issuing Credit/Debit Note in case of wrong price update/sales to customers.
**Stock Management**
- Uploading forecast and monitoring forecast delivery situation.
- Analyzing forecast and customer demand trends.
- Returning or transferring cargo to clear deadstock.
- Issuing scrap proposal form.
- Handling the purchasing revision/return, D/N & C/N issues.
- Being responsible for the PSAN (transferring stock) analyzing slow-moving stock and reporting to a superior.
- Checking physical inventory at the warehouse.
**Problem-solving**
- Settling every problem/request under its own account.
- Visiting the customers for negotiating or solving any issues.
**Qualifications**:
- 21-26 years old.
- Bachelor's Degree in any field.
- Experience 1 - 2 years in a related field.
- Good Command in English with Toeic Scores 600 up *pls attached TOEIC score if available.
- Enjoy operating the system and handle daily documents.
- Can work under pressure and be patient.
- Have a service mind and understand the customer's nature.
- Have a teamwork concept.
- Computer literacy, Excel skills (Vlook up/ If / Sorting) is preferable.
This advertiser has chosen not to accept applicants from your region.
0
Customer Support Officer
Bangkok, Bangkok
AIS
Posted today
Job Viewed
Job Description
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
Job Posting Location
Bangkok
Job Summary
Responsible for correction and control installation
issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
**Job Description**:
Roles & Responses
1.Verify document and create prospect within SLA.
2.Contact to customer for make appointment and dispatching order to technicians.
3.Tracking and Follow up on-time control.
4.Control the technician to close order within SLA and control quality of installation
5.Correction and control installation issues and find out solution for support installer.
6.Coordinate with related parties for support installer.
7.Offer special promotions to customers for save prospect.
**Qualifications**:
1.Age 20-30 years old
2.Bachelor's degree in any field
3.0-2 years experience in Customer Support
4.Have service mind and Good Communication skills
5.Good Computer and Microsoft Office skills
Recruiter
Aksorn Peuchsing (อักษร พืชสิงห์)
Job Posting Location
Bangkok
Job Summary
Responsible for correction and control installation
issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
**Job Description**:
Roles & Responses
1.Verify document and create prospect within SLA.
2.Contact to customer for make appointment and dispatching order to technicians.
3.Tracking and Follow up on-time control.
4.Control the technician to close order within SLA and control quality of installation
5.Correction and control installation issues and find out solution for support installer.
6.Coordinate with related parties for support installer.
7.Offer special promotions to customers for save prospect.
**Qualifications**:
1.Age 20-30 years old
2.Bachelor's degree in any field
3.0-2 years experience in Customer Support
4.Have service mind and Good Communication skills
5.Good Computer and Microsoft Office skills
Recruiter
Aksorn Peuchsing (อักษร พืชสิงห์)
This advertiser has chosen not to accept applicants from your region.
1
Bilingual Technical Customer Support - Fluent
Bangkok, Bangkok
SiteMinder
Posted today
Job Viewed
Job Description
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
- We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
- And today, we’re the world’s leading open hotel commerce platform, supporting 34,000 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.
About the Bilingual Technical Customer Support - Fluent English & Mandarin role.
The Customer Solutions Consultant will provide technical assistance and advice to SiteMinder customers and partners across the region.
- Their knowledge and insights are key to maintaining the SiteMinder brand and providing opportunities for our customers to better integrate our products and services.
What you’ll do:
- Provide Technical Support to all SiteMinder labelled products and services to internal and external customers, with a primary focus across the Mandarin language speaking APAC region.
- Develop strong customer relationships by providing exceptional technical support and consultation, across our phone, chat and other contact channels.
- Identify customer support and configuration requirements, set customer expectations and resolve their issues, delivering against customer demands and internal KPIs.
- Ensure all cases are resolved in a timely manner in accordance with company SLAs and personal KPIs.
- Act as a technical expert, identifying issues and communicating issues and requirements internally.
- Act as an escalation point for frontline teammates, guiding and empowering them to find solutions, or stepping in to resolve customer issues personally.
What you have:
- High level of customer service and IT technical skills.
- Fluent Mandarin and English communication skills, both written and verbal.
- Strong Analytical skills - You’ll be able to quickly analyse problems, determine the root cause and reach a resolution.
- An ability to operate across multiple technical platforms and systems in a fast paced, KPI driven environment.
- An ability to diagnose and troubleshoot web browser and connectivity issues.
- Great capacity for both internal and external customer interaction as well as conflict resolution.
- Stakeholder management and working across internal teams to find solutions.
- Desirable: Previous experience working in a high volume contact centre providing technical customer support.
- Desirable: Previous experience working in the hospitality industry in a technical or guest facing capacity.
- Desirable: Previous experience dealing with database query languages or tools (e.g. SQL, Python)
- Desirable: Fluent spoken and written Cantonese.
Our Perks & Benefits
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
LI-Hybrid
What We Do
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
- We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
- And today, we’re the world’s leading open hotel commerce platform, supporting 34,000 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.
About the Bilingual Technical Customer Support - Fluent English & Mandarin role.
The Customer Solutions Consultant will provide technical assistance and advice to SiteMinder customers and partners across the region.
- Their knowledge and insights are key to maintaining the SiteMinder brand and providing opportunities for our customers to better integrate our products and services.
What you’ll do:
- Provide Technical Support to all SiteMinder labelled products and services to internal and external customers, with a primary focus across the Mandarin language speaking APAC region.
- Develop strong customer relationships by providing exceptional technical support and consultation, across our phone, chat and other contact channels.
- Identify customer support and configuration requirements, set customer expectations and resolve their issues, delivering against customer demands and internal KPIs.
- Ensure all cases are resolved in a timely manner in accordance with company SLAs and personal KPIs.
- Act as a technical expert, identifying issues and communicating issues and requirements internally.
- Act as an escalation point for frontline teammates, guiding and empowering them to find solutions, or stepping in to resolve customer issues personally.
What you have:
- High level of customer service and IT technical skills.
- Fluent Mandarin and English communication skills, both written and verbal.
- Strong Analytical skills - You’ll be able to quickly analyse problems, determine the root cause and reach a resolution.
- An ability to operate across multiple technical platforms and systems in a fast paced, KPI driven environment.
- An ability to diagnose and troubleshoot web browser and connectivity issues.
- Great capacity for both internal and external customer interaction as well as conflict resolution.
- Stakeholder management and working across internal teams to find solutions.
- Desirable: Previous experience working in a high volume contact centre providing technical customer support.
- Desirable: Previous experience working in the hospitality industry in a technical or guest facing capacity.
- Desirable: Previous experience dealing with database query languages or tools (e.g. SQL, Python)
- Desirable: Fluent spoken and written Cantonese.
Our Perks & Benefits
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
LI-Hybrid
This advertiser has chosen not to accept applicants from your region.
2
Customer Support Representative (20k - 30k)
Bangkok, Bangkok
Huneety Co., Ltd.
Posted today
Job Viewed
Job Description
Our Client is looking for an experienced and reliable Customer Support Representative to join their team.
You will be responsible for providing exceptional customer service to our customers and responding to inquiries in a timely and professional manner. You must be able to effectively communicate with customers and provide solutions to their problems. You must also be able to handle escalated customer issues and provide a satisfactory resolution.
**RESPONSIBILITIES**
1. Respond to customer inquiries and complaints in a timely manner.
2. Troubleshoot customer issues and provide timely resolution.
3. Develop and maintain customer relationships to ensure customer satisfaction.
4. Analyze customer feedback and provide suggestions for improvement.
5. Research and identify customer needs and provide appropriate solutions.
6. Document customer interactions and complaints in a customer database.
7. Follow up with customers to ensure that their issues have been properly addressed.
8. Monitor customer service trends and identify potential areas for improvement.
9. Maintain a positive attitude and professional demeanor at all times.
10. Collaborate with other departments to ensure customer satisfaction.
**QUALIFICATIONS**
1. Excellent communication and interpersonal skills
2. Knowledge of customer service principles and practices
3. Ability to multi-task, prioritize and manage time effectively
5. Proven customer support experience or relevant experience in the customer service industry
**BENEFITS**:
- Annual Leave
- Medical Insurance
- Overtime Pay
- Education Allowance
- Performance Bonus
**Salary**: ฿20,000.00 - ฿30,000.00 per month
You will be responsible for providing exceptional customer service to our customers and responding to inquiries in a timely and professional manner. You must be able to effectively communicate with customers and provide solutions to their problems. You must also be able to handle escalated customer issues and provide a satisfactory resolution.
**RESPONSIBILITIES**
1. Respond to customer inquiries and complaints in a timely manner.
2. Troubleshoot customer issues and provide timely resolution.
3. Develop and maintain customer relationships to ensure customer satisfaction.
4. Analyze customer feedback and provide suggestions for improvement.
5. Research and identify customer needs and provide appropriate solutions.
6. Document customer interactions and complaints in a customer database.
7. Follow up with customers to ensure that their issues have been properly addressed.
8. Monitor customer service trends and identify potential areas for improvement.
9. Maintain a positive attitude and professional demeanor at all times.
10. Collaborate with other departments to ensure customer satisfaction.
**QUALIFICATIONS**
1. Excellent communication and interpersonal skills
2. Knowledge of customer service principles and practices
3. Ability to multi-task, prioritize and manage time effectively
5. Proven customer support experience or relevant experience in the customer service industry
**BENEFITS**:
- Annual Leave
- Medical Insurance
- Overtime Pay
- Education Allowance
- Performance Bonus
**Salary**: ฿20,000.00 - ฿30,000.00 per month
This advertiser has chosen not to accept applicants from your region.
3
Customer Support Type of Business: Research
Bangkok, Bangkok
บริษัท พีเอ แอนด์ ซีเอ จำกัด
Posted today
Job Viewed
Job Description
**OD22020903**
**POSITION : Customer Support**
**COMPANY DATA**
MANAGE BY: JAPANESE
TYPE OF BUSINESS / PRODUCT: Research information for automotive business
LOCATION: Bangkok
SALARY: 35,000 - 40,000
**JOB DESCRIPTION**
To take care existing customers in domestics and overseas. Listen requirement from customers, source and collect information and answer to customers.
**QUALIFICATION**
NATIONALITY: THAI
SEX: MALE/FEMALE
AGE: 27 - 35
5 YEAR/YEARS IN RELATIVE FIELD
ENGLISH: Wide Range of Business Communication
JAPANESE:
**CONDITION**
WORKING HOUR (MON-FRI): 8:30 - 17:30
WORKING HOUR (SAT):
**POSITION : Customer Support**
**COMPANY DATA**
MANAGE BY: JAPANESE
TYPE OF BUSINESS / PRODUCT: Research information for automotive business
LOCATION: Bangkok
SALARY: 35,000 - 40,000
**JOB DESCRIPTION**
To take care existing customers in domestics and overseas. Listen requirement from customers, source and collect information and answer to customers.
**QUALIFICATION**
NATIONALITY: THAI
SEX: MALE/FEMALE
AGE: 27 - 35
5 YEAR/YEARS IN RELATIVE FIELD
ENGLISH: Wide Range of Business Communication
JAPANESE:
**CONDITION**
WORKING HOUR (MON-FRI): 8:30 - 17:30
WORKING HOUR (SAT):
This advertiser has chosen not to accept applicants from your region.
4
Customer Support Type of Business: Research
Bangkok, Bangkok
บริษัท พีเอ แอนด์ ซีเอ จำกัด
Posted today
Job Viewed
Job Description
**OD22020903**
**POSITION : Customer Support**
**COMPANY DATA**
MANAGE BY: JAPANESE
TYPE OF BUSINESS / PRODUCT: Research information for automotive business
LOCATION: Bangkok
SALARY: 35,000 - 40,000
**JOB DESCRIPTION**
To take care existing customers in domestics and overseas. Listen requirement from customers, source and collect information and answer to customers.
**QUALIFICATION**
NATIONALITY: THAI
SEX: MALE/FEMALE
AGE: 27 - 35
5 YEAR/YEARS IN RELATIVE FIELD
ENGLISH: Wide Range of Business Communication
JAPANESE:
**CONDITION**
WORKING HOUR (MON-FRI): 8:30 - 17:30
WORKING HOUR (SAT):
**POSITION : Customer Support**
**COMPANY DATA**
MANAGE BY: JAPANESE
TYPE OF BUSINESS / PRODUCT: Research information for automotive business
LOCATION: Bangkok
SALARY: 35,000 - 40,000
**JOB DESCRIPTION**
To take care existing customers in domestics and overseas. Listen requirement from customers, source and collect information and answer to customers.
**QUALIFICATION**
NATIONALITY: THAI
SEX: MALE/FEMALE
AGE: 27 - 35
5 YEAR/YEARS IN RELATIVE FIELD
ENGLISH: Wide Range of Business Communication
JAPANESE:
**CONDITION**
WORKING HOUR (MON-FRI): 8:30 - 17:30
WORKING HOUR (SAT):
This advertiser has chosen not to accept applicants from your region.
5
Apac, Customer Support - Big Bike (Up to 150k)
Bangkok, Bangkok
Ancor
Posted today
Job Viewed
Job Description
**Regional Customer Support - Big Bike**
In the role of Regional Customer Support Manager for Big Bike, you will oversee aftersales operations across multiple territories, including Thailand and Importers, with coordination across NSC MY. Your primary responsibilities will include driving regional collaboration, achieving sales targets for parts, accessories, gear, and garments, and developing strategies to enhance customer satisfaction. You will also be instrumental in optimizing aftersales processes and systems for both short and long-term success.
**Key Responsibilities**:
- Drive synergies and collaboration among regional teams spanning Thailand and APAC and take full responsibility for aftersales operations in Thailand and Importers, with coordination across NSC MY.
- Develop and implement strategies to enhance customer satisfaction and ensure premium retail experiences to achieve sales volume, turnover, and contribution targets for parts, accessories, gear, and garments.
- Manage regional customer satisfaction targets and participate in customer boards.
- Ensure adherence to sales and service processes, providing technical support and overseeing special cases management.
- Implement and manage Customer Satisfaction Surveys, analyzing results and managing associated dealer bonuses.
- Handle warranty administration and monitor/enforce sales and service standards.
**Qualifications**:
- Bachelor's degree or higher in Engineering or related fields.
- 5-7 years of experience in Aftersales or Dealer Development functions.
- Experience in the automotive industry, preferably in the 2-wheeler segment.
- Fluent in Thai and English.
In the role of Regional Customer Support Manager for Big Bike, you will oversee aftersales operations across multiple territories, including Thailand and Importers, with coordination across NSC MY. Your primary responsibilities will include driving regional collaboration, achieving sales targets for parts, accessories, gear, and garments, and developing strategies to enhance customer satisfaction. You will also be instrumental in optimizing aftersales processes and systems for both short and long-term success.
**Key Responsibilities**:
- Drive synergies and collaboration among regional teams spanning Thailand and APAC and take full responsibility for aftersales operations in Thailand and Importers, with coordination across NSC MY.
- Develop and implement strategies to enhance customer satisfaction and ensure premium retail experiences to achieve sales volume, turnover, and contribution targets for parts, accessories, gear, and garments.
- Manage regional customer satisfaction targets and participate in customer boards.
- Ensure adherence to sales and service processes, providing technical support and overseeing special cases management.
- Implement and manage Customer Satisfaction Surveys, analyzing results and managing associated dealer bonuses.
- Handle warranty administration and monitor/enforce sales and service standards.
**Qualifications**:
- Bachelor's degree or higher in Engineering or related fields.
- 5-7 years of experience in Aftersales or Dealer Development functions.
- Experience in the automotive industry, preferably in the 2-wheeler segment.
- Fluent in Thai and English.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Experience Support Manager - Ice Cream
Unilever
Posted 5 days ago
Job Viewed
Job Description
Job Title: Customer Experience Support Manager - Ice Cream
Based in Unilever House, Bangkok
About Unilever Ice Cream
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
Job Purpose
is to ensure customer satisfaction through proactive communication and collaboration through assessing the customer experience from ordering, delivery to collection. Intent of this role is not to manage day-to-day operations but to monitor and collect insights to influence internal and customer policy to elevate efficiency of the processes.
Main Responsibilities:
+ Optimizing of customer-related processes such as delivery routes, ordering behavior (cost to serve optimization) by independently initiating and managing improvement measures and projects with customers and internal experts.
+ Integrating new customers and channels into existing processes in close alignment with CD
+ Evaluating logistics efficiency and cost deriving from ordering behavior and initiating and executing improvement actions
+ Providing insights to the customer in terms of operational performance derived from data analytics and proposing new policy/policy revision to the customer.
+ Monitors operating metrics - overseeing that the day to day is running effectively and efficiently with primary focus being on continuous improvement.
Candidate Criteria
Experience & Qualification:
+ Bachelor's degree in Business Administration, Supply Chain Management, Finance, Accounting or any related field
+ Minimum of 5 years of experience in accounting, customer service, or supply chain related functions
+ Strong accounting and customer relationship management skills.
+ Excellent analytical and problem-solving abilities.
+ Proficient in excel analytical skills and visualization with Power BI
+ Strong communication and interpersonal skills with both English and Thai
+ Ability to work independently and as part of a team.
Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
Based in Unilever House, Bangkok
About Unilever Ice Cream
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
Job Purpose
is to ensure customer satisfaction through proactive communication and collaboration through assessing the customer experience from ordering, delivery to collection. Intent of this role is not to manage day-to-day operations but to monitor and collect insights to influence internal and customer policy to elevate efficiency of the processes.
Main Responsibilities:
+ Optimizing of customer-related processes such as delivery routes, ordering behavior (cost to serve optimization) by independently initiating and managing improvement measures and projects with customers and internal experts.
+ Integrating new customers and channels into existing processes in close alignment with CD
+ Evaluating logistics efficiency and cost deriving from ordering behavior and initiating and executing improvement actions
+ Providing insights to the customer in terms of operational performance derived from data analytics and proposing new policy/policy revision to the customer.
+ Monitors operating metrics - overseeing that the day to day is running effectively and efficiently with primary focus being on continuous improvement.
Candidate Criteria
Experience & Qualification:
+ Bachelor's degree in Business Administration, Supply Chain Management, Finance, Accounting or any related field
+ Minimum of 5 years of experience in accounting, customer service, or supply chain related functions
+ Strong accounting and customer relationship management skills.
+ Excellent analytical and problem-solving abilities.
+ Proficient in excel analytical skills and visualization with Power BI
+ Strong communication and interpersonal skills with both English and Thai
+ Ability to work independently and as part of a team.
Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
This advertiser has chosen not to accept applicants from your region.
7
Customer Advisor (Order Support)
Concentrix
Posted 27 days ago
Job Viewed
Job Description
Job Title:
Customer Advisor (Order Support)
Job Description
We are seeking a detail-oriented and customer-focused individual to join our team as an Order Support Coordinator. In this role, you will manage order-related tasks through our internal system, handle outbound calls to update or assist customers, and coordinate with internal teams via email to resolve order-related issues. This position requires strong communication skills in both Thai and English and a proactive, solution-oriented mindset.
**Responsibilities:**
**Manage order processing and related tasks via the internal system**
**Conduct outbound calls to customers to provide updates or resolve issues**
**Communicate effectively via email with internal teams and customers regarding orders**
**Preferred Qualification:**
**Strong logical and critical thinking skills**
**High attention to detail**
**Fluent spoken English for communicating with international customer**
**Required Qualification:**
**Thai national**
**Highschool diploma**
**Fluency in both Thai and English (CEFR B2 above) is required, including reading, writing, and speaking skills.**
**Work** **Location: Onsite - Bangna Bhiraj Tower**
**Working Shift & Day:**
**Shift pattern and day will be provided in advance**
**Shift starting time from 06:00 to 12:00**
**1 month** **training**
**Work day** **can be any 5 days of the week, weekly off can be any 2 consecutives day of the week (there could be occasions where weekly off is** **split** **)**
**Benefits**
**Monthly KPI & Attendance incentives**
**Medical/Accident Insurance**
Location:
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Advisor (Order Support)
Job Description
We are seeking a detail-oriented and customer-focused individual to join our team as an Order Support Coordinator. In this role, you will manage order-related tasks through our internal system, handle outbound calls to update or assist customers, and coordinate with internal teams via email to resolve order-related issues. This position requires strong communication skills in both Thai and English and a proactive, solution-oriented mindset.
**Responsibilities:**
**Manage order processing and related tasks via the internal system**
**Conduct outbound calls to customers to provide updates or resolve issues**
**Communicate effectively via email with internal teams and customers regarding orders**
**Preferred Qualification:**
**Strong logical and critical thinking skills**
**High attention to detail**
**Fluent spoken English for communicating with international customer**
**Required Qualification:**
**Thai national**
**Highschool diploma**
**Fluency in both Thai and English (CEFR B2 above) is required, including reading, writing, and speaking skills.**
**Work** **Location: Onsite - Bangna Bhiraj Tower**
**Working Shift & Day:**
**Shift pattern and day will be provided in advance**
**Shift starting time from 06:00 to 12:00**
**1 month** **training**
**Work day** **can be any 5 days of the week, weekly off can be any 2 consecutives day of the week (there could be occasions where weekly off is** **split** **)**
**Benefits**
**Monthly KPI & Attendance incentives**
**Medical/Accident Insurance**
Location:
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
8
Application Support (Customer Service)
Wealth Management System
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Work closely with Business Analyst and Development Team to ensure the problems are escalated and fixed in time.
- Manage relationships with end-users and client's IT team.
- Coordinate with relevant parties for business enhancement or customization.
- Create manual and documentation for users and operation staff.
- Conduct training for users and operation staff.
- Prepare management report.
Qualifications and qualities preferred:
- Bachelor's Degree in Finance, Computer Science, MIS, Business Computer or related field.
- Solid knowledge of investment products and operations, preferably unit trust or securities related services.
- Work hard as a team to deliver excellent service throughout users.
- Courteous, service mind, and self-motivation.
- Good presentation/training skills. (Capable of teaching the group of users)
- Good command of spoken and written English will be an advantage.
**Human Resources & Organization Development Division**
Wealth Management System Ltd.
5-7 th Fl Chinpong Bldg., 383 Ladya Road, Somdejchaopraya, Klongsan, Bangkok 10600
Tel: 0-2861-4820 ext. 5610, 5613
Fax: 0-2861-4400
- Work closely with Business Analyst and Development Team to ensure the problems are escalated and fixed in time.
- Manage relationships with end-users and client's IT team.
- Coordinate with relevant parties for business enhancement or customization.
- Create manual and documentation for users and operation staff.
- Conduct training for users and operation staff.
- Prepare management report.
Qualifications and qualities preferred:
- Bachelor's Degree in Finance, Computer Science, MIS, Business Computer or related field.
- Solid knowledge of investment products and operations, preferably unit trust or securities related services.
- Work hard as a team to deliver excellent service throughout users.
- Courteous, service mind, and self-motivation.
- Good presentation/training skills. (Capable of teaching the group of users)
- Good command of spoken and written English will be an advantage.
**Human Resources & Organization Development Division**
Wealth Management System Ltd.
5-7 th Fl Chinpong Bldg., 383 Ladya Road, Somdejchaopraya, Klongsan, Bangkok 10600
Tel: 0-2861-4820 ext. 5610, 5613
Fax: 0-2861-4400
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