42 Customer Service jobs in Thailand
Customer Service Representative - Power
Gates Corporation
Posted today
Job Viewed
Job Description
**OVERVIEW**:
This role is to ensure:
- Customer service representative is the direct link between GUTC and clients looking for service Execution of sales and marketing activities with channel distributors to meet assigned target objective.
- Customer service is the initial point of contact and it is her job to help customers, answer their questions and to provide assistance. Customer service representatives may perform a variety of duties and work with cross functional in GUTC to satisfy and meet customer requirement.
- Contact with internal variety of departments to convey customer requirement and ensure urgent orders are given immediate attention.
- Communicate regularly with customer requirement and sales team to providing appropriate information.
**THE ROLE**
Communicate regularly with customer requirement and sales team to providing appropriate information.
Report to Customer Service Manager.
**YOUR RESPONSIBILITIES**:
The Customer Service specific responsibilities will fall into varies:
**Accountability #1: Fix the core**
- Key in and process customer orders correctly with fully understand what customer wants within 48 hours (exit PN).
- Ensure order of new product is brought attention till closed the case and response to customer timely.
- 24 hours response to customer enquiries on stock availability, pricing, scheduling and delivery Evaluate partner distributor sales performance for the assigned segments and recommend improvements.
- Daily monitor customer back order to ensure can meet customer delivery schedule & service level target.
**Accountability #2: Accelerate Growth**
- Provide & Meet monthly sales forecast
**Accountability #3: Operational Excellence**
- Compliance and implementation with applicable company HSE policy, law & regulations, ISO14001 and ISO45001 management system.
- Compliance with company IATF16949 and ISO9001 requirements to follow company procedure, working instruction and other registered documents in management systems.
- Focus on and meet KPI
- Compliance with HR policy, government regulation, employee handbook etc.
**KEYS TO SUCCESS**:
Gates Competencies
- Develop yourself
- Deliver Results
- Think Strategically
- Live our Values
**Note: This description is intended to provide a general overview of the position and is not an exhaustive list of duties and responsibilities.**
We are firmly committed to the equitable treatment of all our employees and qualified applicants for employment. Equal opportunity in all aspects of employment is one of our firmest and most basic beliefs and we will not tolerate any illegal discrimination, harassment or retaliation. The Company will not tolerate discrimination or harassment on the basis of race, religion, national origin, sex, age, physical or mental disability, marital status, sexual orientation or any other protected class.
- Please be advised that Gates Corporation does not accept resumes from third-party recruiters._
**Gates Description (for external posting)**
**WHO ARE WE?**
We sell our products globally under the Gates brand, which is recognized by distributors, original equipment manufacturers, and installers as the premium brand for quality and technological innovation, a reputation which we have built for over a century since our founding in 1911.
Our products and services serve customers in the following end market segments:
- Energy, Exploration & Extraction (Oil & Gas)
- Infrastructure & Agriculture (Mobile Equipment)
- Transportation (Fleet & Heavy-Duty)
- Automotive (Passenger Cars & Light Trucks)
- Process & Specially (Manufacturing)
As an engineering leader with a strong foundation in research and development, Gates is committed to advancing the science of motion performance by developing safe, forward-thinking products, services, systems, and solutions, as well as fostering long-term customer and employee relationships. Headquartered in Denver, Colorado, Gates employs over 14,000 people across 106 locations in 30 countries.
Help us dream, create, innovate, build, and broaden possibilities. Never has our work been so critical to progress, change, and a thriving economy. You can be a part of the story. And we can help you find what moves you.
**YOUR QUALIFICATIONS**:
- Bachelor Degree in Business Administration or Engineering field will be an advantage.
- Good command with both written and spoken English.
- At least 2 years experiences in customer service.
- Work independently with mínimal instruction.
- Service mind, Able to work under pressure, Able to multi task.
- Proficient PC skills: Microsoft Excel/Word/Power Point.
- Knowledge in Incoterm and L/C will be an advantage.
- Good communication
- Motivation skills and an ability to handle pressure.
- Listing skills to understand what customer wants.
- Good commercial judgment and use common sense dealing with sales team when seeking agreement with customer.
This role is to ensure:
- Customer service representative is the direct link between GUTC and clients looking for service Execution of sales and marketing activities with channel distributors to meet assigned target objective.
- Customer service is the initial point of contact and it is her job to help customers, answer their questions and to provide assistance. Customer service representatives may perform a variety of duties and work with cross functional in GUTC to satisfy and meet customer requirement.
- Contact with internal variety of departments to convey customer requirement and ensure urgent orders are given immediate attention.
- Communicate regularly with customer requirement and sales team to providing appropriate information.
**THE ROLE**
Communicate regularly with customer requirement and sales team to providing appropriate information.
Report to Customer Service Manager.
**YOUR RESPONSIBILITIES**:
The Customer Service specific responsibilities will fall into varies:
**Accountability #1: Fix the core**
- Key in and process customer orders correctly with fully understand what customer wants within 48 hours (exit PN).
- Ensure order of new product is brought attention till closed the case and response to customer timely.
- 24 hours response to customer enquiries on stock availability, pricing, scheduling and delivery Evaluate partner distributor sales performance for the assigned segments and recommend improvements.
- Daily monitor customer back order to ensure can meet customer delivery schedule & service level target.
**Accountability #2: Accelerate Growth**
- Provide & Meet monthly sales forecast
**Accountability #3: Operational Excellence**
- Compliance and implementation with applicable company HSE policy, law & regulations, ISO14001 and ISO45001 management system.
- Compliance with company IATF16949 and ISO9001 requirements to follow company procedure, working instruction and other registered documents in management systems.
- Focus on and meet KPI
- Compliance with HR policy, government regulation, employee handbook etc.
**KEYS TO SUCCESS**:
Gates Competencies
- Develop yourself
- Deliver Results
- Think Strategically
- Live our Values
**Note: This description is intended to provide a general overview of the position and is not an exhaustive list of duties and responsibilities.**
We are firmly committed to the equitable treatment of all our employees and qualified applicants for employment. Equal opportunity in all aspects of employment is one of our firmest and most basic beliefs and we will not tolerate any illegal discrimination, harassment or retaliation. The Company will not tolerate discrimination or harassment on the basis of race, religion, national origin, sex, age, physical or mental disability, marital status, sexual orientation or any other protected class.
- Please be advised that Gates Corporation does not accept resumes from third-party recruiters._
**Gates Description (for external posting)**
**WHO ARE WE?**
We sell our products globally under the Gates brand, which is recognized by distributors, original equipment manufacturers, and installers as the premium brand for quality and technological innovation, a reputation which we have built for over a century since our founding in 1911.
Our products and services serve customers in the following end market segments:
- Energy, Exploration & Extraction (Oil & Gas)
- Infrastructure & Agriculture (Mobile Equipment)
- Transportation (Fleet & Heavy-Duty)
- Automotive (Passenger Cars & Light Trucks)
- Process & Specially (Manufacturing)
As an engineering leader with a strong foundation in research and development, Gates is committed to advancing the science of motion performance by developing safe, forward-thinking products, services, systems, and solutions, as well as fostering long-term customer and employee relationships. Headquartered in Denver, Colorado, Gates employs over 14,000 people across 106 locations in 30 countries.
Help us dream, create, innovate, build, and broaden possibilities. Never has our work been so critical to progress, change, and a thriving economy. You can be a part of the story. And we can help you find what moves you.
**YOUR QUALIFICATIONS**:
- Bachelor Degree in Business Administration or Engineering field will be an advantage.
- Good command with both written and spoken English.
- At least 2 years experiences in customer service.
- Work independently with mínimal instruction.
- Service mind, Able to work under pressure, Able to multi task.
- Proficient PC skills: Microsoft Excel/Word/Power Point.
- Knowledge in Incoterm and L/C will be an advantage.
- Good communication
- Motivation skills and an ability to handle pressure.
- Listing skills to understand what customer wants.
- Good commercial judgment and use common sense dealing with sales team when seeking agreement with customer.
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative - Shredding Services
Bangkok, Bangkok
Iron Mountain
Posted 17 days ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
Maxim Order Service
Posted today
Job Viewed
Job Description
**Benefits**:
- 1 month of corporate training and constant mentoring.
- Stable monthly salary + yearly increase depending on the branch results.
- 5 day working week.
- Possible career growth.
**Requirements**:
- Fluent English.
- Orientation to achieving goals, excellent communication skills;
- Problem solving skills;
- Working experience in Sales Customer Service or Marketing.
- Thai nationality.
**Duties**:
- Participation in promotional campaigns outside of the office (distribution of advertising material, communication with potential partners of the company).
- Processing requests and feedback from passengers and drivers after trips (online or on the phone face-to-face).
- Tracking the quality of the provided service.
ประกันสังคม,โบนัส,ค่าล่วงเวลา
ปริญญาตรี
1 ปีขึ้นไป
Interpersonal Skill
Service Mind
ธุรกิจให้บริการรถรับส่งและส่งของ
- 1 month of corporate training and constant mentoring.
- Stable monthly salary + yearly increase depending on the branch results.
- 5 day working week.
- Possible career growth.
**Requirements**:
- Fluent English.
- Orientation to achieving goals, excellent communication skills;
- Problem solving skills;
- Working experience in Sales Customer Service or Marketing.
- Thai nationality.
**Duties**:
- Participation in promotional campaigns outside of the office (distribution of advertising material, communication with potential partners of the company).
- Processing requests and feedback from passengers and drivers after trips (online or on the phone face-to-face).
- Tracking the quality of the provided service.
ประกันสังคม,โบนัส,ค่าล่วงเวลา
ปริญญาตรี
1 ปีขึ้นไป
Interpersonal Skill
Service Mind
ธุรกิจให้บริการรถรับส่งและส่งของ
This advertiser has chosen not to accept applicants from your region.
2
เจ้าหน้าที่ Customer Service
CDS
Posted today
Job Viewed
Job Description
**Job Purposes**:
Provide service, and build relationship with customers in branch following the standard to satisfy customers
**Key Roles and Responsibilities**:
- Provide service, advice, and problem solving for customers in branch to satisfy customers
- Coordinate with internal and external branch to provide customer service effectively
- Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
- Keep up to date with information about sales promotion to provide information to customers accurately
- Maintain equipment and facilities around customer service counter to be in good condition and ready for use
**Qualifications**:
- Bachelor’s Degree in related field
- Minimum of 0-3 years of responsible experience in related field
- Have English communication skills
- Have good personality and dress politely
- Be responsible and patient
- Have communications skills
- Be clever and able to solve problems immediately
- Have service mind and good human relations
**Additional Information**:
Provide service, and build relationship with customers in branch following the standard to satisfy customers
**Key Roles and Responsibilities**:
- Provide service, advice, and problem solving for customers in branch to satisfy customers
- Coordinate with internal and external branch to provide customer service effectively
- Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
- Keep up to date with information about sales promotion to provide information to customers accurately
- Maintain equipment and facilities around customer service counter to be in good condition and ready for use
**Qualifications**:
- Bachelor’s Degree in related field
- Minimum of 0-3 years of responsible experience in related field
- Have English communication skills
- Have good personality and dress politely
- Be responsible and patient
- Have communications skills
- Be clever and able to solve problems immediately
- Have service mind and good human relations
**Additional Information**:
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Officer
Ingredion
Posted today
Job Viewed
Job Description
The Customer Service Officer (Supply Chain Management) is responsible for supporting our business growth consistently, who primary responsibilities to interact with customer to provide and process information in response to inquiries, concern and requests about product and service.
The Customer Service Officer (Supply Chain Management) will handle with export customers sales order fulfillment process effectively, and co-ordinate with overseas sales team and internal supply chain team in order to process orders smoothly and precisely.
Core Responsibilities:
- SAP order processing (create s/o, update ETD/ETA plan (base on customer requirement)) and CAF process (if any).
- Check available stock, production planning, QC status and problem solving.
- Check and confirm vessel schedule to 3rd party service/forwarding agent.
- Propose/update shipment status/plan to customer and concern parties with follow up.
- Co-ordinate with internal/external party to follow up shipment plan/revise SAP order (if any).
- Process and collect all export shipping document to customers, bank (in term of L/C).
- Handle complaints, provide appropriate solutions and alternatives within the time and follow up to ensure resolution.
- Manage and handle data analysis and report.
- Execute ad-hoc assignments as requested.
- Bachelor's Degree or higher in Business Management, Engineering, Supply Chain, Logistics and/or any related fields.
- Proven 2 years’ experience in customer service process management.
- Strong knowledge and skills in Microsoft Office software and experience in SAP system would be an advantage.
- Advanced in Microsoft Excel program with strong Macro and Power BI analytical skill.
- Ability to lead projects, drive for results and business savvy. Can work independently or with mínimal supervision.
- Service orientated with customer focus, stress resistant, innovative and able to resolve issues in an efficient and logical manner.
- Resourcefulness in problems-solving and well-organized.
- Strong communication, cooperation and interpersonal skills.
- Self-motivated with can do attitude.
- Proficient in Thai and English.
LI-SW1
Relocation Available:
No
The Customer Service Officer (Supply Chain Management) will handle with export customers sales order fulfillment process effectively, and co-ordinate with overseas sales team and internal supply chain team in order to process orders smoothly and precisely.
Core Responsibilities:
- SAP order processing (create s/o, update ETD/ETA plan (base on customer requirement)) and CAF process (if any).
- Check available stock, production planning, QC status and problem solving.
- Check and confirm vessel schedule to 3rd party service/forwarding agent.
- Propose/update shipment status/plan to customer and concern parties with follow up.
- Co-ordinate with internal/external party to follow up shipment plan/revise SAP order (if any).
- Process and collect all export shipping document to customers, bank (in term of L/C).
- Handle complaints, provide appropriate solutions and alternatives within the time and follow up to ensure resolution.
- Manage and handle data analysis and report.
- Execute ad-hoc assignments as requested.
- Bachelor's Degree or higher in Business Management, Engineering, Supply Chain, Logistics and/or any related fields.
- Proven 2 years’ experience in customer service process management.
- Strong knowledge and skills in Microsoft Office software and experience in SAP system would be an advantage.
- Advanced in Microsoft Excel program with strong Macro and Power BI analytical skill.
- Ability to lead projects, drive for results and business savvy. Can work independently or with mínimal supervision.
- Service orientated with customer focus, stress resistant, innovative and able to resolve issues in an efficient and logical manner.
- Resourcefulness in problems-solving and well-organized.
- Strong communication, cooperation and interpersonal skills.
- Self-motivated with can do attitude.
- Proficient in Thai and English.
LI-SW1
Relocation Available:
No
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Associate
TDCX
Posted today
Job Viewed
Job Description
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Preferably with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
- Possesses strong time management skills and is motivated to exceed expectations.
- Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Officer
Bangkok, Bangkok
Mahaphant Fibre-Cement PCL.
Posted today
Job Viewed
Job Description
บริษัท:
- Mahaphant Fibre-Cement PCL.
- รายละเอียดงาน:
- Coordinate shipping and preparing documents for export processing and other certificates used for export and must be done in timely and accurate manner.
- Correspond with customers on all inquiries and requirements in order to get job done efficiently.
- Coordinate with local customers and overseas customers in order to ensure smooth operation to all parties.
- Ensure proper communication between all related parties.
- Assist customers whenever is requested within the company rules and policy.
- Perform other duties as assigned by supervisor or manager.
- อัตรา:
- 2 ตำแหน่ง
- เงินเดือน:
- ไม่ระบุ บาท
- สถานที่ปฏิบัติงาน:
- 2426/3 อาคารมหพันธ์ ถนนเจริญกรุง
- จังหวัด:
- กรุงเทพมหานคร
- เขต:
- บางคอแหลม, ยานนาวา, สาธร
- คุณสมบัติผู้สมัครงาน:
- 1. Male/Female age not over 30 years old.
- 2. Bachelor's Degree in Business Administration, Economics, Statistics, International Trade, Business English or related field.
- 3. 1 year experience in Customer Service function.
- 4. Good command both spoken and written English.
- 5. SAP background will be a plus.
- รายละเอียดบริษัท:
- Mahaphant Fibre-Cement PCL
- Mahaphant has led the way in the roofing and walling industry with its creative flares and pioneering spirits that have made the company an industry leader. Mahaphant's creations are a work of artistry that is accepted by international standards. Innovation produces the most aesthetic products for worldwide market. Under our "Green Policy", we utilize fiber technology, cement and concrete and recyclable materials in our production procedures in order to preserve natural resources, the environment and energy sources, as well as reduce pollution
- สวัสดิการ:
- 1. Medical Treatment and Life Insurance
- 2. Uniform
- 3. Service Year Reward 5,10,15,20 years
- 4. Provident Fund
- 5. Company Bus (Factory)
- 6. Emergency Loan
- 7. Bonus twice a year
- 8. etc.,
- วิธีการสมัครงาน:
- ติดต่อ:
- คุณรุ่งแสง (Recruitment Section)
**Mahaphant Fibre-Cement PCL.**
2426/3 อาคารมหพันธ์ ถนนเจริญกรุง แขวงบางคอแหลม เขตบางคอแหลม กรุงเทพมหานคร 10120
- Mahaphant Fibre-Cement PCL.
- รายละเอียดงาน:
- Coordinate shipping and preparing documents for export processing and other certificates used for export and must be done in timely and accurate manner.
- Correspond with customers on all inquiries and requirements in order to get job done efficiently.
- Coordinate with local customers and overseas customers in order to ensure smooth operation to all parties.
- Ensure proper communication between all related parties.
- Assist customers whenever is requested within the company rules and policy.
- Perform other duties as assigned by supervisor or manager.
- อัตรา:
- 2 ตำแหน่ง
- เงินเดือน:
- ไม่ระบุ บาท
- สถานที่ปฏิบัติงาน:
- 2426/3 อาคารมหพันธ์ ถนนเจริญกรุง
- จังหวัด:
- กรุงเทพมหานคร
- เขต:
- บางคอแหลม, ยานนาวา, สาธร
- คุณสมบัติผู้สมัครงาน:
- 1. Male/Female age not over 30 years old.
- 2. Bachelor's Degree in Business Administration, Economics, Statistics, International Trade, Business English or related field.
- 3. 1 year experience in Customer Service function.
- 4. Good command both spoken and written English.
- 5. SAP background will be a plus.
- รายละเอียดบริษัท:
- Mahaphant Fibre-Cement PCL
- Mahaphant has led the way in the roofing and walling industry with its creative flares and pioneering spirits that have made the company an industry leader. Mahaphant's creations are a work of artistry that is accepted by international standards. Innovation produces the most aesthetic products for worldwide market. Under our "Green Policy", we utilize fiber technology, cement and concrete and recyclable materials in our production procedures in order to preserve natural resources, the environment and energy sources, as well as reduce pollution
- สวัสดิการ:
- 1. Medical Treatment and Life Insurance
- 2. Uniform
- 3. Service Year Reward 5,10,15,20 years
- 4. Provident Fund
- 5. Company Bus (Factory)
- 6. Emergency Loan
- 7. Bonus twice a year
- 8. etc.,
- วิธีการสมัครงาน:
- ติดต่อ:
- คุณรุ่งแสง (Recruitment Section)
**Mahaphant Fibre-Cement PCL.**
2426/3 อาคารมหพันธ์ ถนนเจริญกรุง แขวงบางคอแหลม เขตบางคอแหลม กรุงเทพมหานคร 10120
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6
Customer Service Agent
บริษัท เอนี่วีล จำกัด
Posted today
Job Viewed
Job Description
Promptly responding to customers' inquiries in customer service platforms (information about products and services)
- Assisting customers' issues concerning the company's products and services and any relevant issues
- Supporting, Communicating and coordinating with colleagues as necessary
**Working**: 5 days/week (flexible on working hours)
ประกันสังคม,ค่าล่วงเวลา
ปริญญาตรี
ไม่ระบุ
Good command of English and Thai writing and speaking
Service mind
Communication skills
ให้บริการยานพาหนะสาธารณะขนาดเล็ก เพื่ออำนวยความสะดวกในการเดินทาง
- Assisting customers' issues concerning the company's products and services and any relevant issues
- Supporting, Communicating and coordinating with colleagues as necessary
**Working**: 5 days/week (flexible on working hours)
ประกันสังคม,ค่าล่วงเวลา
ปริญญาตรี
ไม่ระบุ
Good command of English and Thai writing and speaking
Service mind
Communication skills
ให้บริการยานพาหนะสาธารณะขนาดเล็ก เพื่ออำนวยความสะดวกในการเดินทาง
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Supervisor
Bangkok, Bangkok
MINOR Hotels
Posted today
Job Viewed
Job Description
The success of AVC rests upon the quality and integrity of our brand. The role of the Customer Services Supervisor is to handle key issues around Owner Relations and, summarized as follows:
- Owner Relations_: ensure customer complaints are addressed in a timely and conclusive manner. This includes all complaints relating to Club Points Ownerships, issues involving regulatory agency such as Consumer Protection Board matters, issues involving arbitration, local courts and other sensitive issues as deemed appropriate by AVC functional heads. The Customer Services Manager will execute both reactive and proactive strategies in conjunction with the Marketing, Sales and Club Services departments to address Guests and Club Points Owners’ complaints.
- Resolutions_: As directed by Senior Customer Services Manager& Assistant Customer Services Manager will assist in the review of (1) marketing material directed to consumers at large, including contest entry slips, direct mail pieces and Owner Referral material. Administration of submissions to various jurisdictions as required; and (2) sales collateral used at sales preview galleries, including Disclosure Statement, T-Sheet, Owner’s Acknowledgement, Wall Boards, etc.
Native language proficiency in Cantonese-Mandarin-English is a key requirement for success in this role. Additional proficiency in Chinese will be highly regarded.
**Key Responsibilities**:
- Assist to manage the day-to-day operations of the Resolutions department. This includes hiring, training and performance reviews for Customer Service staff; review of consumer correspondence; interfacing with Legal, Sales, Club Services, Regulators, Club Points Owners and consumers as necessary; and coordinating efforts across division lines as required. (50%)
- Represent AVC in arbitration, mediation and local court cases. Prepare accurate and comprehensive documentation supporting AVC’s position. (10%)
- Prepare comprehensive monthly reports focusing on key issues of concern. Identify repetitive issues and address with appropriate management personnel. (10%)
- Review sales and marketing material directed to the consumer at large. Coordinate feedback with sales and marketing as necessary. (15%)
- Establish proactive relationships with regulatory agencies and public forums to ensure AVC are viewed in a positive light within the community. (5%)
- Special projects as assigned. (10%)
**Qualifications**:
**Education/Experience**:
1 - 3 years related education and training or equivalent combination of education and experience.
**Skills/Abilities**:
- Communication skills: Ability to read and analyze and interpret the most complex documents. Ability to respond effectively to sensitive inquires and complaints.
- Ability to use Microsoft Word and Excel.
- Strong problem solving skills as it relates to consumer communications, evaluating sale documents on complex issues and finding creative solutions.
- Ability to work effectively across division lines at all levels of the organization.
- Ability to interface with external parties including regulators and private solicitors.
- Strong negotiating skills.
- Self motivated with strong organizational skills. Ability to work in a multi task, multi function environment managing priorities effectively.
- Owner Relations_: ensure customer complaints are addressed in a timely and conclusive manner. This includes all complaints relating to Club Points Ownerships, issues involving regulatory agency such as Consumer Protection Board matters, issues involving arbitration, local courts and other sensitive issues as deemed appropriate by AVC functional heads. The Customer Services Manager will execute both reactive and proactive strategies in conjunction with the Marketing, Sales and Club Services departments to address Guests and Club Points Owners’ complaints.
- Resolutions_: As directed by Senior Customer Services Manager& Assistant Customer Services Manager will assist in the review of (1) marketing material directed to consumers at large, including contest entry slips, direct mail pieces and Owner Referral material. Administration of submissions to various jurisdictions as required; and (2) sales collateral used at sales preview galleries, including Disclosure Statement, T-Sheet, Owner’s Acknowledgement, Wall Boards, etc.
Native language proficiency in Cantonese-Mandarin-English is a key requirement for success in this role. Additional proficiency in Chinese will be highly regarded.
**Key Responsibilities**:
- Assist to manage the day-to-day operations of the Resolutions department. This includes hiring, training and performance reviews for Customer Service staff; review of consumer correspondence; interfacing with Legal, Sales, Club Services, Regulators, Club Points Owners and consumers as necessary; and coordinating efforts across division lines as required. (50%)
- Represent AVC in arbitration, mediation and local court cases. Prepare accurate and comprehensive documentation supporting AVC’s position. (10%)
- Prepare comprehensive monthly reports focusing on key issues of concern. Identify repetitive issues and address with appropriate management personnel. (10%)
- Review sales and marketing material directed to the consumer at large. Coordinate feedback with sales and marketing as necessary. (15%)
- Establish proactive relationships with regulatory agencies and public forums to ensure AVC are viewed in a positive light within the community. (5%)
- Special projects as assigned. (10%)
**Qualifications**:
**Education/Experience**:
1 - 3 years related education and training or equivalent combination of education and experience.
**Skills/Abilities**:
- Communication skills: Ability to read and analyze and interpret the most complex documents. Ability to respond effectively to sensitive inquires and complaints.
- Ability to use Microsoft Word and Excel.
- Strong problem solving skills as it relates to consumer communications, evaluating sale documents on complex issues and finding creative solutions.
- Ability to work effectively across division lines at all levels of the organization.
- Ability to interface with external parties including regulators and private solicitors.
- Strong negotiating skills.
- Self motivated with strong organizational skills. Ability to work in a multi task, multi function environment managing priorities effectively.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Manager
Minor Dairy
Posted today
Job Viewed
Job Description
Company Description
The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and Rumps, Riverside, Penang Street, and Poulet.
To ensure the availability and reliability of its key raw materials, Minor Food has two manufacturing plants which produce high quality, specialized cheeses and ice cream for Thai and international markets. Minor Dairy Limited and Minor Cheese Limited were founded in 1991 with manufacturing facilities in Nakornratchasima province.
- Minor Dairy Limited
MDL produces a variety of premium ice cream products and toppings for food brands under Minor Food such as Swensen's, Dairy Queen and Burger King, as well as supplying the same quality ingredients to leading customers outside the group
- Produces a wide range of cheeses and cheese blends including mozzarella, cheddar, string cheese, Parmesan, mascarpone, cream cheese and sour cream. MDL is not only a key supplier to various restaurant operations of its parent, Minor Food, but is also a major supplier to companies in the Thai and regional food services sector.
**Job Description**:
**Job Purpose***:
To co-ordinate & well-plan of selling company’s product both internal & external customers and make sure that the products can definitely meet customer needs with 100 % customer satisfaction following within the business development department & company policy.
**Main Responsibilities**:
- Act as a leader in Operations, sales and business development to ensure that products and new product samples meet customer needs and increase customer satisfaction.
- Ensure that the NPD process is proper and prepare samples according to the NPD procedures to gain internal customers’ confidence
- Take care of export customers and expand export sales
- Generate new product ideas and expand internal sales
- Build strong relationship with all key stakeholders
- Conduct marketing research as well as analyse and predict demand and market price trends
- Plan, Monitor, and control overall performance, in order to achieve the department’s goals required by regulatory & company policies
- Encourage subordinates in the department effectively
- Ensure that subordinates have knowledge and understanding of the capabilities that are crucial to the organization’s success
- Responsibility to check & follow P.O. (Purchasing order) from customers.
**Qualifications**:
Qualifications:
- Robust sales analysis capabilities
- Initiatives in response to customer demand and keep pace with market trends
- Ability to communicate in English
- Strong Leadership
- Great computer and problem solving skills
- Ability to drive and travel between Bangkok and Nakornratchasima a few time a week
- Excellent interpersonal skills and high creativity
Education:
- Bachelor's degree or higher in Marketing Food Science. Food Technology or related
Experience:
- More than 10 years experienced in the management of customer service or Sales and business development in the food industry
Additional Information
We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision. To be a Global Operator of Multiple Food Brands with the objective of providing 100% Satisfaction to all stakeholders.
We also share an inspiring organization culture: Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here. If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you
The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and Rumps, Riverside, Penang Street, and Poulet.
To ensure the availability and reliability of its key raw materials, Minor Food has two manufacturing plants which produce high quality, specialized cheeses and ice cream for Thai and international markets. Minor Dairy Limited and Minor Cheese Limited were founded in 1991 with manufacturing facilities in Nakornratchasima province.
- Minor Dairy Limited
MDL produces a variety of premium ice cream products and toppings for food brands under Minor Food such as Swensen's, Dairy Queen and Burger King, as well as supplying the same quality ingredients to leading customers outside the group
- Produces a wide range of cheeses and cheese blends including mozzarella, cheddar, string cheese, Parmesan, mascarpone, cream cheese and sour cream. MDL is not only a key supplier to various restaurant operations of its parent, Minor Food, but is also a major supplier to companies in the Thai and regional food services sector.
**Job Description**:
**Job Purpose***:
To co-ordinate & well-plan of selling company’s product both internal & external customers and make sure that the products can definitely meet customer needs with 100 % customer satisfaction following within the business development department & company policy.
**Main Responsibilities**:
- Act as a leader in Operations, sales and business development to ensure that products and new product samples meet customer needs and increase customer satisfaction.
- Ensure that the NPD process is proper and prepare samples according to the NPD procedures to gain internal customers’ confidence
- Take care of export customers and expand export sales
- Generate new product ideas and expand internal sales
- Build strong relationship with all key stakeholders
- Conduct marketing research as well as analyse and predict demand and market price trends
- Plan, Monitor, and control overall performance, in order to achieve the department’s goals required by regulatory & company policies
- Encourage subordinates in the department effectively
- Ensure that subordinates have knowledge and understanding of the capabilities that are crucial to the organization’s success
- Responsibility to check & follow P.O. (Purchasing order) from customers.
**Qualifications**:
Qualifications:
- Robust sales analysis capabilities
- Initiatives in response to customer demand and keep pace with market trends
- Ability to communicate in English
- Strong Leadership
- Great computer and problem solving skills
- Ability to drive and travel between Bangkok and Nakornratchasima a few time a week
- Excellent interpersonal skills and high creativity
Education:
- Bachelor's degree or higher in Marketing Food Science. Food Technology or related
Experience:
- More than 10 years experienced in the management of customer service or Sales and business development in the food industry
Additional Information
We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision. To be a Global Operator of Multiple Food Brands with the objective of providing 100% Satisfaction to all stakeholders.
We also share an inspiring organization culture: Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here. If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you
This advertiser has chosen not to accept applicants from your region.
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