What Jobs are available for D O Insurance in Thailand?

As an Insurance Associate, you'll embark on a 15-month rotational journey across five core departments: Production, Accounting & Finance, Underwriting, Marketing, and Claims.

This program is designed to give you an insight of the insurance business, equipping you with the knowledge, skills, and cross-functional experience.

You'll be mentored by experienced professionals, gain hands-on exposure, and build a strong foundation for a future leadership role.

Whether your passion lies in Underwriting, Marketing, or Claims, this program will help you discover your strengths and shape your career path.

• This program is designed for new graduate to give an insight into the insurance business, equipping you with knowledge, skills, and cross-functional experience.
• You'll be mentored by experienced professionals, gain hands-on exposure, and build a strong foundation for a future leadership role.
• Whether your passion lies in Underwriting, Marketing, or Claims, this program will help you discover your strengths and shape your career path.

• Select your preferred track: Underwriting, Marketing, or Claims
• Rotate through related departments (5 areas in 15 months) before joining your chosen track

• Bachelor's or Master's in Insurance, Statistics, Marketing, or related field.
• 0–1 year experience or new graduates are welcome.
• Good English, communication, and analytical skills.
• Adaptability, resilience, and eagerness to learn.
• Growth mindset and proficiency in MS Office.

• Learning and development opportunities
• Bonus based on Performance (KPI)
• Annual salary adjustment based on performance & competency
• Health and life insurance
• Provident Fund
• Supportive work culture, DEI and etc.

Key Responsibilities

1. Sales Analysis

• Track, monitor, and analyze daily/weekly/monthly sales performance across stores and channels.
• Prepare reports and dashboards to highlight trends, opportunities, and gaps.
• Provide actionable insights to guide marketing strategies and Head Sales decisions.
• Support forecasting and budgeting exercises with data-driven.

2. Promotion Execution

• Assist in planning and executing promotional campaigns.
• Coordinate with Operation, Branches and Partners to ensure seamless rollout of promotions.
• Monitor campaign performance, measure ROI, and recommend improvements.
• Coordinate co-promotional activities with partners.
• Work closely with internal teams and external partners to align objectives and deliver effective results.

Qualifications & Experience:

• Bachelor's degree in Marketing, Business, Economics, or related field.
• Experience in Insurance with Branch management will be advantage.
• 3 years of experience in marketing, commercial analysis, or a related role.
• Strong analytical skills.
• Detail-oriented, organized, and able to manage multiple projects.
• Good communication and coordination skills across teams and external partners.
• Proactive, adaptable, and eager to learn in a fast-paced environment

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco's cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Job Responsibilities
As a Business Analyst, you work closely with our customers and Development team. You are responsible for analyzing, capturing, and prioritizing the requirements for the new customer experience initiatives of our customers. You will need to manage customer expectations and help them to translate their vision into a project that can be implemented within time and budget. The job comes with great responsibility and offers the opportunity to work side by side with our customers and guide them to achieve desired outcomes. Typical responsibilities include:

• Gather, define, and prioritize requirements of the project in close collaboration with the client
• Write functional requirements using use case specifications or user stories
• Perform business process gap analysis and manage requirement change
• Act as "product owner" for the project to guide the team making the right choices to maximize project & customer success
• Collaborate closely with technical teams to configure / optimize the customer experience

Skills / Experience / Qualification
Types of experience & skills that we are looking for:

• University education and degree (preferable business or IT related), and strong academic record
• Minimum of 5-8 years of experience in a similar role
• Minimum of 5-8 years of experience in a client facing position
• Experience working in the scrum environment
• Experience in requirements management and/or process modeling
• Experience in creating proposal, presentation, change management
• Knowledge of multiple development methodologies, e.g. RUP, Kanban, SCRUM, Waterfall
• Excellent written and verbal skills in English
• Perseverance and pragmatism to solve complex problems
• Ability to perform under pressure
• Ability to work in a multicultural and international environment

Desirable

• Experienced in business processes and forms solutions
• Experience in insurance
• Experienced in requirement management tools
• Experienced in project management tools
• Experienced with e-commerce

Job Description :

1. Operational Support

2. Assist in the day-to-day operations, all administration tasks and customer inquiries.

3. Maintain accurate records and documentation related to insurance transactions and customer interactions.
4. Support OIC's report submission, tracks and records all off-line sales performance, prepare OIC's registration book

5. Collaborate with cross-functional teams to identify areas for process improvement and implement solutions.

6. Marketing Support

7. Support the development and execution of marketing campaigns for insurance products.

8. Create and manage marketing materials, including brochures, presentations, and digital content.

9. Conduct market research to identify trends, customer needs, and competitive landscape.

10. Customer Engagement

11. Provide exceptional customer service by addressing inquiries and resolving issues related to insurance products.

12. Assist in the development of customer communication strategies to enhance engagement and retention.

4. Data Analysis

• Analyze sales data and performance metrics to support decision-making and strategy development.

• Prepare reports and presentations to communicate findings to management.

• Compliance and Regulations:

• Ensure compliance with insurance regulations and company policies in all operational activities.

• Stay updated on industry trends and regulatory changes that may impact operations and marketing strategies.

Requirements :

• Must hold a non-life brokerage license
• Must have knowledge of insurance and industry standards
• Experience with digital marketing and social media platforms
• Detail and deadline-oriented, inquisitive, with great follow-up and reporting skills
• Ability to work independently and manage multiple projects simultaneously
• Good written and verbal communication skills.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, or a related field.
• Previous experience in insurance operations or marketing is preferred.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
• Ability to work collaboratively in a team environment and manage multiple tasks effectively.

Job Purpose:

Responsible for sales plan, sales activities and training to work alongside Bank of Ayudhaya (BAY) of Bancassurance partnership that will lead to improvement and professional growth of AIA-Bancassurance performance

Responsibilities:

• Planning and implementing sales plan with regional head and BAY branches Daily/ Weekly / Monthly
• Maintain good relationship with BAY sales staff (RM, BM, AS, RM, RD) and Bancassurance Team Daily
• Deliver training modules e.g. sales skill, sales process, product knowledge etc to improve sales efficiency at BAY branches Daily
• To visit minimum of 1 branch per day and at least for all branches which is under the responsibility to close sales (if required) and sales support (e.g. medical check up, application and all documents are complete) Daily
• To motivate and recognize for BAY Staff who is high performer Daily
• Increase branch engagement and productivity through relationship, sales activities and support Daily / Weekly / Monthly
• Execution of duties in compliance with AIA Code of Conduct; Market Conduct Guidelines; Complaints Handling Procedure, Customer Privacy Policy and Marketing Materials Approval Procedure As required
• Perform other duties as assigned by dire supervisor.

Qualifications:

• Bachelor's Degree / or related fields
• 1-5 years insurance sales experience with proven successful track record, preferable in insurance, banking or financial service
• Holding IC License is preferable
• Sales training experience is an advantage
• Having own car
• Be considered for permanent staff conversion after one year, based on sales performance."

พื่อให้เป็นไปตามมาตรฐานและนโยบายการคัดสรรบุคลากรของบริษัท เอไอเอ (ประเทศไทย) หลังผ่านการคัดเลือกแล้ว ผู้สมัครต้องได้รับการตรวจประวัติอาชญกรรมก่อนเริ่มงาน ทั้งนี้ บริษัทจะเก็บประวัติอาชญากรรมของท่านตามนโยบายข้อมูลส่วนบุคคลของบริษัท รายละเอียดตามลิงค์แนบ ()

In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link ()

What you'll be doing:

• Cultivate and manage strong relationships with Thai and international insurance companies, along with their representatives, driving revenue and patient volume growth through insurance channels.

• Be the first point of contact for insurance representatives and patients, providing troubleshooting solutions, answering inquiries, and ensuring a smooth and positive experience throughout their healthcare journey. Collaborate seamlessly with clinical and non-clinical departments regarding operations and to resolve any concerns.

• Lead the negotiation and review of contracts with insurance companies, ensuring mutually beneficial and competitive terms for both parties.

• Develop and execute innovative insurance projects in collaboration with different insurance partners, targeting specific segments to maximize revenue generation.

• Design, plan, and implement targeted marketing activities for the insurance market, including informative medical knowledge events for representatives, engaging events for patients, and focused marketing campaigns.

• Provide personalized attention to admitted insurance patients, understanding their unique needs and insurance requirements upon admission. Assist in resolving any issues that arise with empathy and efficiency.

• Conduct in-depth insurance market analysis, generating insightful reports and actionable recommendations on a regular basis (i.e. monthly and quarterly). Track revenue and patient volume from different insurance providers and devise strategic plans for prioritized targets.

• Partner with the Corporate Business Development team to propose attractive offers and contracts for corporates with group insurance plans.

• Actively build and expand MedPark's network of insurance representatives, driving both inpatient and outpatient revenue and patient volume through insurance channels.

What you need to succeed:

• You hold a Bachelor's degree or higher in business, marketing, clinical fields, or a related area.

• You possess demonstrable experience working in a private hospital setting, with experience handling insurance or catering to high-profile patients.

• You have a deep understanding of hospital services, insurance requirements, and the ability to research and analyze market trends and demands.

• You are a seasoned leader with experience building and managing teams, developing efficient work processes, and implementing best practices.

• You demonstrate strong emotional intelligence, a sense of urgency, and the ability to prioritize and deliver results under pressure with limited resources.

• You have excellent written and verbal communication skills in English and Thai.

• Experience in the insurance and/or healthcare service delivery sectors is a significant advantage.

• You are highly accountable, possess strong leadership qualities, are highly motivated, self-driven, and service-oriented, and consistently achieve desired business objectives.

Main Purpose of Job Scope:
Supporting Head of Insurance Risk and Chief Risk Officer on the in terms of Product and Distribution Risk.

Role and Responsibilities:

(1) Product Review on Product Approval Process (PAP)

• Provide risk review and commentary on new and repriced products and proposed risk additional sensitivities to ensure the new product launch and repriced products are robust.
• Regularly updated and knowledgeable in AXA Group Product Approval Process (PAP) guidelines and Risk Packs on product approvals. Ensure the new product launches and repriced products aligned with the latest AXA Group guidelines and Risk Packs.
• Active involvement in the 1st and 2nd line activities within the most current Group Product Approval Process and Guidelines.
• Closely involved with Product Development and actively updated on the company's product roadmap and product simplifications, before they are launched and review product approval report for Local Product Management Committee (LPMC) approval.
• Liaise with underwriting and claims departments to provide risk opinion to ensure the underwriting rules for new / repriced products are aligned with the AXA Group Underwriting guideline and provide rationale and obtained approval from Local Underwriting Committee should the rules deviates from the standard underwriting rules.
• Collaborate closely with Chief Product Officer, Pricing Actuary and Product Development team on identifying and highlighting key risks of new and repriced products.
• Provide a 2nd eye review on pricing of product by building independent pricing spreadsheet and understand changes in OIC regulations especially for new products.
• Provide risk review on the policy contracts, sales materials/ illustration and training materials, ensuring the new product designed are consistent with the contracts.

(2) Risk 2nd Opinion

• Product Tree Annual Exercise and Customer Value Management
  : Collaborate with 1st line actuarial on the annual submission of the product tree to Group and peer review the reasonableness of the results (profitability, payback period, economic combined ratio, customer value, etc.)
• Product Plan and Product Simplification
  : Closely involved with Product team on the local Annual Product Plan to be submitted to the AXA Group Product Forum (GPF)
• Annual Assumption Review
  : Provide 2nd opinion risk review on the annual assumption review performed by 1st line actuarial and recommendations/improvements to the experience study. Review the best estimate assumptions proposed by 1st line and reasonableness of financial impacts
• Annual Strategic Plan Review
  : Involved closely with Strategic Team and Actuarial in the process of annual Strategic Plan/Initiatives. Provide 2nd opinion on Strategic Plan from Insurance and Distribution Risk perspective.
• Annual Review of Distribution Remuneration
  : Provide risk opinion on the annual review of distribution compensation (Agency, Bank and Corporate Solution) and challenge the studies on distribution scheme (more specifically link with customer behavior, driving persistency).

(3) Risk Monitoring and Analysis

• Product's profitability and sales volume against plan.
• Health Loss Ratio, Combined Ratio and Covid 19 monitoring claims.
• In-Force monitoring on persistency and denied claims ratio. Performed in-force profitability studies to determine in-force management actions.
• Action plan required to close the Group Risk Management's In-Depth Review (IDR) and Technical Review.
• Distribution Risk: performed data analytics on customer complaints – linked with improving customer value.

(4) Risk Appetite Framework (Health)

• to lead the developing on setting Health Risk Appetite as part of managing KTAXA's Risk Appetite in accordance with the Group Standards. Collaborate closely with 1st line team (Health, Pricing, Actuarial and In-Force) as part of the Technical Task Force for Health Business.

(5) Local Risk Management Committee and Board Risk Management Committee

• Prepare and present related Insurance Risk reports for the Local Management Risk Committee (LMRC) and Board of Risk Management Committee (BRMC)
• Liaising with Finance and Actuarial in providing related reports and slides for LMRC (e.g. assumption review, reinsurance, etc).

(6) Internal Stakeholders

• Attend other governance Committees as risk representative (e.g. Local Product Management Committee, Local Underwriting Committee, In-Force Steering Committee, Health Steering Committee). Key stakeholders for Insurance Risk to liaise closely are Actuarial, Product, Pricing, Compliance and Market Conduct, In-Force, Health, Claims, Underwriting and other risk teams (Financial Risk, Operational Risk, Internal Control).

(7) Compliance with AXA Group Risk Management (GRM) policies related to Insurance Risk area

Qualifications:

• University degree in Actuarial, Mathematics, Statistics, Finance, Engineering or any relevant field.
• At least 5 years of actuarial experience in life insurance companies
• Experience in Product Pricing & Product Approvals and Actuarial Experience Studies.
• Actively sitting and passing SOA/IoA or other international actuarial exams. Minimum pass of at least 2-3 actuarial exams (P, FM, MLC). Advantage if close to completion of actuarial exams and few papers away to FSA or FIA actuarial qualification.
• Excellent both writing and presenting in English.
• Computer Skills : MS Excel (including VBA), MS Powerpoint, MS Word, MS Outlook. Advantage if have Prophet and SQL.

1. Coordinate with insurance companies to develop and implement automotive insurance cooperation programs for various vehicle models.
2. Support dealers in handling vehicle insurance-related business processes smoothly and efficiently.
3. Collect and analyze insurance business data (e.g., claim statistics and processing efficiency) to provide insights for retail sales operations.
4. Assist in organizing insurance-related training sessions and promotional activities to strengthen dealer and customer engagement.

1. Bachelor's or Master's degree in Insurance or related fields.
2. Minimum of 2 years' experience in automotive insurance or related business functions.
3. Prior experience in automotive insurance is preferred.
4. Excellent communication, interpersonal, and customer service skills.
5. Familiarity with Thailand's local insurance market and related regulations is an advantage.
6. Proficiency in Thai and English is required; Chinese language skills are a plus.
7. Age between 25–35 years old with strong teamwork and analytical mindset.

ลักษณะงาน

1. เข้าพบ/นำเสนอผลิตภัณฑ์ประกันภัยให้กับกลุ่มลูกค้าธนาคารในระดับองค์กร
2. วางแผนและดำเนินการขายผลิตภัณฑ์ประกันวินาศภัย ผ่านช่องทางธนาคาร (Corporate Bancassurance Channel)
3. บรรลุเป้าหมายด้านยอดขาย (Sales Target) และ KPI ที่บริษัทกำหนด
4. สนับสนุนธนาคารในการนำเสนอผลิตภัณฑ์ประกันที่เหมาะสมกับความต้องการของลูกค้า
5. ร่วมจัดสัมมนา / กิจกรรมพิเศษกับธนาคารหรือบริษัทคู่ค้า เพื่อสร้างโอกาสการขาย
6. อบรมความรู้ผลิตภัณฑ์ประกันให้กับพนักงานธนาคารที่เกี่ยวข้อง

คุณสมบัติ

1. ปริญญาตรีขึ้นไป ทุุกสาขาวิชา
2. มีประสบการณ์ด้าน Corporate Bancassuranceในบริษัทประกันวินาศภัย อย่างน้อย 3-5 ปี
3. มีความรู้ ความเข้าใจ ผลิตภัณฑ์ประกันวินาศภัย ทั้ง Motor / Non Motor เป็นอย่างดี
4. มีทักษะการนำเสนอ และเจรจา
5. สามารถเดินทางไปทำงานนอกสถานที่ได้ ทั้งในกรุงเทพและต่างจังหวัด
6. สามารถทำงานภายใต้แรงกดดันได้ดี