3 Data Intelligence jobs in Thailand
Technical DDI(Digital Data Intelligence) lead

Bangkok, Bangkok
SAP
Posted 4 days ago
Job Viewed
Job Description
**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**Job Summary**
Your key focus as a Technical DDI(Digital Data Intelligence) lead will be to extend SAPs market coverage at scale by analyzing and integrating large datasets for customer contact data in CRM/Outreach and by managing key internal stakeholders across teams and department.
**Knowledge Skills and Abilities**
· Experience to manage customer contact data in CRM and experience of leading technical team or managing key internal stakeholders is strong plus
· A strong track record in delivering reproducible data science assets, concretely:
o Language-based (Python, R, SQL) data pipeline and extraction-transformation-loading processes, leveraging APIs, flat files, and database connections
o Advanced skills in data transformation, specifically joining diverse records, changing data "shape" (wide to long, e.g.), and integrating data taxonomies
o Creation of reproducible reporting and visualization assets
· A quantitative or engineering educational background
o Bachelor's or ideally advanced degree in computer science, engineering, or a quantitative science / social science
o Academic training in statistics
· Experience managing and training junior data scientists
· Ability to communicate ideas clearly in both written and verbal formats
· Strong understanding in how to apply various business intelligence/customer intelligence systems, tools, and datasets
· Ability to generate reports from various internal and external data sources
· Great attention to detail and ability to deliver high quality work
· Ability organize and prioritize work while meeting multiple deadlines
**Foundational Competencies**
· Project Management: Prioritizes tasks to efficiently drive results
· Analytical Thinking: Uses logic to arrive at solutions
· Problem Solving: Develops empirically driven recommendations
· Communication: Able to communicate well in straight forward situations
**Analysis examples**
· "What": Basic reporting of what is happening in marketing, including stimulus, response, and cost
· "Why": Understanding the root causes behind marketing-related outcomes, including campaigns, account-based marketing efforts, and long-term brand movements
· "Who": Profiling, segmenting, and finding the prospects and customers that will be targeted with a wide range of marketing tactics
· "How": Attribution of outcomes to specific marketing actions, with implications on future strategy
**Technical Requirements**
· Expert in Microsoft Excel
· Experience with SQL based queries
· Experience with or desire to learn Outreach, R, Marketo, or Python is a plus
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 430770 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**Job Summary**
Your key focus as a Technical DDI(Digital Data Intelligence) lead will be to extend SAPs market coverage at scale by analyzing and integrating large datasets for customer contact data in CRM/Outreach and by managing key internal stakeholders across teams and department.
**Knowledge Skills and Abilities**
· Experience to manage customer contact data in CRM and experience of leading technical team or managing key internal stakeholders is strong plus
· A strong track record in delivering reproducible data science assets, concretely:
o Language-based (Python, R, SQL) data pipeline and extraction-transformation-loading processes, leveraging APIs, flat files, and database connections
o Advanced skills in data transformation, specifically joining diverse records, changing data "shape" (wide to long, e.g.), and integrating data taxonomies
o Creation of reproducible reporting and visualization assets
· A quantitative or engineering educational background
o Bachelor's or ideally advanced degree in computer science, engineering, or a quantitative science / social science
o Academic training in statistics
· Experience managing and training junior data scientists
· Ability to communicate ideas clearly in both written and verbal formats
· Strong understanding in how to apply various business intelligence/customer intelligence systems, tools, and datasets
· Ability to generate reports from various internal and external data sources
· Great attention to detail and ability to deliver high quality work
· Ability organize and prioritize work while meeting multiple deadlines
**Foundational Competencies**
· Project Management: Prioritizes tasks to efficiently drive results
· Analytical Thinking: Uses logic to arrive at solutions
· Problem Solving: Develops empirically driven recommendations
· Communication: Able to communicate well in straight forward situations
**Analysis examples**
· "What": Basic reporting of what is happening in marketing, including stimulus, response, and cost
· "Why": Understanding the root causes behind marketing-related outcomes, including campaigns, account-based marketing efforts, and long-term brand movements
· "Who": Profiling, segmenting, and finding the prospects and customers that will be targeted with a wide range of marketing tactics
· "How": Attribution of outcomes to specific marketing actions, with implications on future strategy
**Technical Requirements**
· Expert in Microsoft Excel
· Experience with SQL based queries
· Experience with or desire to learn Outreach, R, Marketo, or Python is a plus
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 430770 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
This advertiser has chosen not to accept applicants from your region.
0
Service Desk Supervisor and Data Analysis

Bangkok, Bangkok
Vontier
Posted 25 days ago
Job Viewed
Job Description
Do you thrive in fast-paced environments where you can lead teams, solve problems, and drive continuous improvement through data insights? If so, we want you on our team!
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.
This advertiser has chosen not to accept applicants from your region.
1
Business Intelligence , Fp&a (Shopee)
Bangkok, Bangkok
Shopee
Posted today
Job Viewed
Job Description
DepartmentBusiness Intelligence and Data Analytics- LevelEntry Level- LocationThailand - BangkokThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.
- Analyze internal and external data (generally with SQL, Python, Excel)
- Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis)
- Translate complex data analysis into accessible business-focused reports and recommendations
- Present results to senior management on a regular basis
- Serving as in-house consultant for data-driven solutions
- Collaborate with stakeholders to build analytics capabilities
**Requirements**:
- Bachelor's or Master's degree in Engineering, Computer Engineering, Statistics or related fields is preferred
- Knowledge of SQL/Python/Excel is preferred but not required
- Strong analytical and problem solving skills
- Analyze internal and external data (generally with SQL, Python, Excel)
- Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis)
- Translate complex data analysis into accessible business-focused reports and recommendations
- Present results to senior management on a regular basis
- Serving as in-house consultant for data-driven solutions
- Collaborate with stakeholders to build analytics capabilities
**Requirements**:
- Bachelor's or Master's degree in Engineering, Computer Engineering, Statistics or related fields is preferred
- Knowledge of SQL/Python/Excel is preferred but not required
- Strong analytical and problem solving skills
This advertiser has chosen not to accept applicants from your region.
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