2 Data Science Intern jobs in Thailand
Service Desk Supervisor and Data Analysis
Bangkok, Bangkok
Vontier
Posted 25 days ago
Job Viewed
Job Description
Do you thrive in fast-paced environments where you can lead teams, solve problems, and drive continuous improvement through data insights? If so, we want you on our team!
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.
Invenco by GVR is a global leader in integrated payment, point-of-sale, and forecourt automation solutions tailored for the convenience retail industry.
**WHAT YOU WILL DO**
As a Service Desk Supervisor & Data Analyst, you'll lead a high-performing support team while ensuring exceptional service delivery across our 24/7 helpdesk operations. You'll also harness data to identify trends, improve performance, and elevate the customer experience. This is a hybrid role that blends leadership, service management, and analytical insight.
To break it down, your responsibilities will include:
+ Leading and mentoring the service desk team to deliver high-quality support aligned with SLAs and KPIs.
+ Managing the full lifecycle of incidents and service requests-from logging to resolution.
+ Monitoring ticket queues, response times, and resolution metrics to ensure operational excellence.
+ Driving continuous improvement initiatives based on service trends and user feedback.
+ Generating and analyzing reports to identify performance gaps and opportunities.
+ Communicating updates on major incidents, outages, and project rollouts.
+ Maintaining and enhancing the internal knowledge base and documentation.
+ Administering and optimizing the service desk platform and tools.
+ Collaborating with field engineers and off-site helpdesk teams to ensure seamless support coverage
**ABOUT YOU**
At Invenco by GVR, we believe in YOU-your leadership, your analytical mindset, and your ability to make a real impact. We give you the opportunity, accountability, and visibility to thrive.
To be successful in this role, YOU will bring:
+ A bachelor's degree in IT, Computer Science, or a related field (preferred).
+ 5+ years of experience in IT service desk or technical support roles.
+ 2+ years in a leadership or supervisory role within a service desk environment.
+ Strong knowledge of ITIL framework and service management best practices.
+ Experience with service desk platforms, ticketing systems, and CRM tools.
+ Familiarity with BI tools and the ability to generate and interpret reports.
+ Excellent communication and stakeholder management skills.
+ Proven ability to coach, mentor, and develop support teams.
+ Strong analytical and problem-solving skills.
+ Experience in knowledge management and promoting self-service solutions.
+ ITIL Foundation certification (highly desirable).
#LI-HK1
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.
This advertiser has chosen not to accept applicants from your region.
0
Machine Learning Product Manager
Bangkok, Bangkok
Honest Bank
Posted today
Job Viewed
Job Description
**Machine Learning Product Manager**:
Bangkok, or Jakarta
- Work Type: Full Time
**Who We Are**:
We're an honest financial services company that has leveraged cutting-edge technology to launch payment solutions in the underserved Southeast Asia market. Our team consists of carefully selected world-class finance and tech professionals who bring diversity and expertise to the table. Our tech team, led by top-tier international talent based in Bangkok, has worked tirelessly to bring our first product to market. We have created a fast-paced, quality-oriented environment driven by our passionate team. We continue to learn, break, fix, and grow, and we love every moment of it.
**Who You Are**:
An experienced product management leader who has worked on successful, large-scale, technical systems. You’re entrepreneurial and feel comfortable in both defining strategies for large, ambiguous product areas, as well as getting your hands dirty writing requirements and analyzing data. Not in Bangkok? Sabai Sabai, we’ll get you here!
**How you will make an impact**:
- Partner with product and engineering leadership, including our founders & CTO, to set the vision, strategy, and roadmaps for our products
- Drive product development for new features and entirely new products by leading ideation, technical development, and go-to-market planning
- Build strong relationships with internal and external partners to align requirements and reduce velocity bottlenecks
- Optimize products by conducting rigorous experiments and driving product and customer research
- Communicate progress, value, and blockers to the wider business, including executive leadership through precise written and verbal communication
- Maximize efficiency in a constantly evolving environment where the processes are fluid and creative solutions are the norm
**What you need to have**:
- 3+ years of product management experience
- Experience working on large-scale backend systems
- Understanding of machine learning and an interest in learning more
- Strong bias for action, and ability to work independently toward stated goals
- Analytical and quantitative skills and data-driven decision-making abilities
- Experience and track record of success in building apps customers love
**What makes you stand out**:
- Consumer banking experience
- Hiring is something we do with care. Because of that, we believe that having a transparent and thorough recruitment process is key. If you liked what you've read and are up for the challenge, here is what to expect after submitting your resume:
- You get invited to an initial call with the hiring team
- Onsite Interviews with relevant team members
- Offer
**Why You'll Love It Here**:
- We’re all owners; Everyone at Honest gets ESOP (Employee Stock Option Plan)
- Provident Fund
- Training Course and Book Subsidies
- You’ll be working with the smartest people in the industry
- A modern office right in the heart of Bangkok
- Top-of-the-line medical healthcare plan
- Monthly Wellness Allowance
- One of the best-funded start-ups in South East Asia with silicon valley investors
- We don’t believe in titles or hierarchy but value contribution & celebrate achievements as a team
**Honest Hiring**
- At Honest, we’re working hard to build the future of finance for Asia. To do so, we prioritize attracting the best talent worldwide to join us - regardless of their background and heritage.
At Honest, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, or other class protected by applicable law. We are proud to be an equal-opportunity workplace.
If you want to be part of changing how people access to finance in Asia, come join us and help us build a global company where we’re all proud to belong.
Bangkok, or Jakarta
- Work Type: Full Time
**Who We Are**:
We're an honest financial services company that has leveraged cutting-edge technology to launch payment solutions in the underserved Southeast Asia market. Our team consists of carefully selected world-class finance and tech professionals who bring diversity and expertise to the table. Our tech team, led by top-tier international talent based in Bangkok, has worked tirelessly to bring our first product to market. We have created a fast-paced, quality-oriented environment driven by our passionate team. We continue to learn, break, fix, and grow, and we love every moment of it.
**Who You Are**:
An experienced product management leader who has worked on successful, large-scale, technical systems. You’re entrepreneurial and feel comfortable in both defining strategies for large, ambiguous product areas, as well as getting your hands dirty writing requirements and analyzing data. Not in Bangkok? Sabai Sabai, we’ll get you here!
**How you will make an impact**:
- Partner with product and engineering leadership, including our founders & CTO, to set the vision, strategy, and roadmaps for our products
- Drive product development for new features and entirely new products by leading ideation, technical development, and go-to-market planning
- Build strong relationships with internal and external partners to align requirements and reduce velocity bottlenecks
- Optimize products by conducting rigorous experiments and driving product and customer research
- Communicate progress, value, and blockers to the wider business, including executive leadership through precise written and verbal communication
- Maximize efficiency in a constantly evolving environment where the processes are fluid and creative solutions are the norm
**What you need to have**:
- 3+ years of product management experience
- Experience working on large-scale backend systems
- Understanding of machine learning and an interest in learning more
- Strong bias for action, and ability to work independently toward stated goals
- Analytical and quantitative skills and data-driven decision-making abilities
- Experience and track record of success in building apps customers love
**What makes you stand out**:
- Consumer banking experience
- Hiring is something we do with care. Because of that, we believe that having a transparent and thorough recruitment process is key. If you liked what you've read and are up for the challenge, here is what to expect after submitting your resume:
- You get invited to an initial call with the hiring team
- Onsite Interviews with relevant team members
- Offer
**Why You'll Love It Here**:
- We’re all owners; Everyone at Honest gets ESOP (Employee Stock Option Plan)
- Provident Fund
- Training Course and Book Subsidies
- You’ll be working with the smartest people in the industry
- A modern office right in the heart of Bangkok
- Top-of-the-line medical healthcare plan
- Monthly Wellness Allowance
- One of the best-funded start-ups in South East Asia with silicon valley investors
- We don’t believe in titles or hierarchy but value contribution & celebrate achievements as a team
**Honest Hiring**
- At Honest, we’re working hard to build the future of finance for Asia. To do so, we prioritize attracting the best talent worldwide to join us - regardless of their background and heritage.
At Honest, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, or other class protected by applicable law. We are proud to be an equal-opportunity workplace.
If you want to be part of changing how people access to finance in Asia, come join us and help us build a global company where we’re all proud to belong.
This advertiser has chosen not to accept applicants from your region.
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