77 Development Planning jobs in Thailand

Job Description

• Centralize and integrate various data sources to ensure a comprehensive by using MS Excel
• Manage business data to ensure accuracy, completeness, and consistency
• Assist supervisor in the planning and execution of auto loan finance campaign.
• Monitor campaign performance, summarize business report and suggest for improvement.
• Prepare documents related to financial product.
• Support budget planning and provide profitability analysis business product.
• Support supervisor to communicate financial product to related function.
• Provide support for additional tasks.

Qualifications

• Bachelor's degree or higher in Business, Finance, Economics, or a related field.
• Advanced proficiency in Microsoft Excel.
• Good skill in Microsoft Powerpoint for creating business report presentation.
• Good analytical skills with a positive attitude and attention to detail.
• Ability to work under pressure and meet deadline.
• Good in both writing and speaking English.

We offers attractive remuneration packages (bonus, provident fund, medical allowance, yearly physical check up, Honda car hire purchase etc.) Only short-listed candidates will be notified.

Interested applications should send an application letter and resume including full details of work experience, expected salary and a recent photograph via "Apply Now"

Human Resources Section

Honda Leasing (Thailand) Co.,Ltd

4345 Bhiraj Tower at Bitec, 25th Floor,

Sukhumvit Road, Bang Na Tai, Bang na, Bangkok,

Website :

All applications will be treated in strict confidence

Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

We are looking for a
strategic, analytical, and execution-driven Business Planning Associate
to join our team based in
Thailand
, supporting a
cluster of markets in Southeast Asian countries
. In this role, you will act as a key business partner to both local and regional teams—driving strategic initiatives, market planning, performance tracking, and business reporting to support country growth objectives.

Your Adventure Ahead

• Forecast business targets and identify upcoming opportunities or initiatives.
• Build and maintain dashboards to generate actionable insights from large datasets.
• Conduct comprehensive analysis on client growth, competitive landscape, consumer trends, and industry developments to support decision-making for the business.
• Monitor key business and campaign performance metrics, and proactively identify areas of improvement or growth.
• Collaborate with local and regional stakeholders to align project objectives and ensure seamless execution.

Essentials To Succeed

• Bachelor's degree in Business, Economics, Finance, Engineering, or a related field.
• 2 years of experience in business planning, strategy, consulting, analytics, or similar roles (fresh graduates are welcome to apply).
• Technical skills: Proficiency in Excel, Google Sheets, and SQL. Proficiency in Tableau or Looker is a plus.
• Strong analytical skills: creative problem-solving, comprehending complex dataset, making data-driven decision, strong attention to detail.
• Ownership and adaptability: Demonstrates accountability while staying flexible in a fast-paced environment.
• Effective communicator: Comfortable explaining complex data and concepts to stakeholders from diverse backgrounds.
• Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
• Familiarity with Tech, Travel, or E-commerce industries is a bonus.
• Fluent in both Thai and English to communicate effectively with stakeholders.

ShopBackers' DNA
Grit -
We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger
- We value hard work, and having relentless drive.

Speed -
We move fast and have a bias for action, all to deliver maximum impact.

Impact -
We focus on results, always aiming for the best possible outcomes and timelines.

Growth -
We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers
Career progression paths
and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team
on a journey to global scale.

Competitive compensation
based on your performance.

Candid, open, and collaborative culture
where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit
to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting

.

Responsibilities:

• Conduct feasibility studies and analyze business opportunities for EV charging stations in various locations.
• Coordinate with planning teams, project development teams and business partners (such as dealers / gas stations / shopping mall etc.)
• Participate in designing the customer journey for EV charging station services.
• Identify customer needs and develop business models and promotions that align with customer behaviors.
• Monitor EV technology trends and market developments to inform strategic planning.
• Evaluate the actual performance of charging stations to continuously improve and enhance operations.

Qualifications:

• Bachelor's degree or higher in Engineering, Business, Technology, or related fields.
• 2 - 4 years of strategical experience in Business Planning.
• Excellent interpersonal and communication skills.
• Good communication in English. (TOEIC score 550 up)
• Interest in Mobility, EV, or clean energy business.
• Strong business analysis skills and understanding of consumer behavior.
• Proficient in Excel, PowerPoint, Canva, or other business analysis tools.
• Experience in project management or EV charging station-related work will be an advantage.

Job Description:

• Preparation for Annual Budget and Forecast with analyzing the actual against Budget/ Forecast.
• Provide planning and monitoring support through data visualization or appropriate tools/ methods.
• Get the consensus approach with cross-functional team for forecasting, monitoring result and managing risks.
• Performing ad-hoc analysis to assist in management desicion making.
• Support project work including taking initiative ways to increase work efficiency.

Qualification:

• Bachelor Degree in Business Administration, Supply chain Management, Economics or any related fields.
• Having at least 1-3 years experiences in Business Strategy, Financial/Budget planning and analysis, or any related fields.
• Exepirence working with Business Intelligence (BI), SAP, Analytical and Visualization tools.
• Good knowledge for statistical forecasting, business planning and financial analysis (PL).
• Ability to work in cross-functional team and drive through proactive communication in planning.
• Good command in English.

• Prepares and analyses various financial and management reports
• Prepares and analyses Monthly estimate and the budget planning and financial management of designed brands
• Performs a variance analysis to identify the causes and drivers
• Participates in the strategic planning process and providing input on developing plans for improving company profitability
• Reviews and edits requirements, specifications, business process and recommend the solution to management
• Other assignments in finance and accounting areas

Qualification

• Bachelor degree in Accounting, Finance, Economics, Business Administration or any related fields
• At least 10 years of working experience and 5 years of experience in FP&A, business planning or business reporting
• Experience in multi-national company of FMCG is preferable
• Systematic thinking and excellent analytic skill
• Good presentation and interpersonal skills
• Excellent Command of written and spoken English
• Good knowledge of Microsoft Excel
• Experience in SAP BI is a plus

Job Description
JOB SUMMARY
The Business Planning Manager will be supporting the CEO and Head of Coverage for Thailand to drive business performance and results through

• Business Strategy & Performance
• sales enablement
• portfolio management and proposition
• People agenda and communication
• Process, Governance and Risk management
• Business strategy execution and project management.

RESPONSIBILITIES
Strategy and Business
Business Strategy & Performance

• Work with the relevant Head(s) of Client Coverage in the Country to co-define a go-to-market strategy and execution plan (what types of client segments / sectors should we be focusing on in which market): business strategic priorities and translation into strategic initiatives.
• Organise and lead yearly or ad hoc strategy days to ensure close communication and alignment between CC, products, and functional teams.
• Lead the preparation of the annual Corporate Plan for the business section.
• Review periodically the delivery of agreed business performance and cost targets to budget (e.g. revenue, RoRWA, RWA, costs), including metrics which are material and relevant for Client Coverage scorecard (e.g. TB asset utilisation vs. NIM, etc). Identify risks and opportunities to delivering the targeted business performance and propose remediation plans and actions.
• Lead preparation for business reviews, as well other regular updates (Manco, Group/ Country, MT, Board, ALCO, etc).
• Manage cost budgets and cost centres in close coordination and with the support from HR and Finance.
• Review and track frontline productivity using a standardised approach. Identify areas for improvement.
• Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.
• Engage and support material transaction approvals and attend reviews as and when needed. Monitor accounts for commitments.

Client portfolio management & Client engagement

• Oversee portfolio metrics such as onboarding capacity, quality of onboarding pipeline
• Drive the client tail management process including the quarterly review of new proposed exits and monthly tracking.
• Review and track the delivery of differentiated client proposition for Platinum and Gold tier clients (prioritised onboarding, credit turnaround times, client services, etc).
• Review and track adequate and efficient coverage of Platinum, Gold, Silver and Portfolio tier clients, including the execution of global coverage model initiatives.
• Work with country marketing teams to define/ execute/ track the marketing and client engagement plans in the country (content, events). Create, maintain, and coordinate a calendar of senior client engagements in the country. Ensure the effective distribution of marketing materials and communications to clients.
• Support in the creation of standardised client materials for the country (i.e. product capabilities), in addition to supporting the adoption of content platforms (i.e. Seismic) across local teams

Project management

• Lead select strategic initiatives in the country, in line with business priorities (e.g. operating model changes/ restructuring, RWA optimisation).
• Support and represent the country for the execution and tracking of business-related CC group or local projects (e.g. CRM & Sales Enablement Platform releases, remediation efforts).

Sales planning and enablement

• Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.
• Oversee Account Plan regular updates and quality. Review Platinum and Gold client lists on a regular basis in conjunction with Segment heads to ensure effective coverage and tracking against objectives: key commercial opportunities, C-suite engagement and realisation of financial aspirations.
• Ensure accurate wallet share information are available for Platinum and Gold clients (based on Coalition), steer frontline to use this information (e.g. for account plans)
• Ensure teams are uploading call reports in a timely manner.
• Support in the country the deployment and adoption of global tools (CRM, sales analytics, etc). Consolidate sales feedback for the global teams.
• Manage CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.
• Coordinate with CRMx Program Leadership on product roadmap delivery schedules and be familiar with the capabilities, to assist and aid in the go-live launches (as appropriate.)
• Participate in Quarterly Product, Tooling and Analytics updates with the CRMx Program and assist in the outreach with Frontline (as appropriate.)

Frontline Communication

• Work with CC Sales Engagement & Communications to ensure effective communication of key business messages to the CC frontline (incl. articulation of country strategy, input for Quarterly Global CC Business Updates, coordination of country/local f2f internal events, as well as key changes impacting clients, RMs and the broader client teams).
• Own and drive country/coverage townhalls/forums, ensuring participation of the country frontline.
• Act as the country/local liaison on CC crisis/incident management, ensuring timely, round-the-clock execution of the frontline communications process based on CCIB Incidence Communications protocols.
• Work with CRMx Program Leadership, Product Owners, and Training teams to facilitate directed communication and outreach of targeted Frontline End Users for User Verification Testing, Training, and feedback sessions.

People & Talent

• Define with the relevant business and country head a plan and set of initiatives to deliver against HR objectives and initiatives: Diversity and Inclusion targets, succession planning, people forum, etc.
• Support RM scorecard re-design and new process, including target setting/handling/ escalate RM inquiries/ questions regarding scorecard issues.
• Support the annual P3 process (compensation, bonus, promotions, CP reviews).
• Track headcount and review periodically the consistent use of Job Families (in particular, for new employees).
• Oversee the IG/ Internship/ Apprenticeship/ Short Term Assignments (STAs) programmes (requests, allocation, coordination of rotations, post programme hiring, etc).
• Support training curriculum design and coordinate staff training programmes.

Risk Management and Governance

• Review papers for submissions to Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC) and Root Cause Reviews (RCR): Sensitive Clients, Level 2 Sanctions Risk Assessment Form (SRAF), Defence Goods Risk Assessment Form (DGRAF).
• Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, Countryal RC, Executive Risk Committee (ERC), Business Risk Forums (BRF), NFRC, Fraud Risk.
• Review/ Assist in preparing reviews with external auditors, onshore regulators,overseas regulators.
• Review country conduct plan and monthly supervisory dashboards for conduct flags and attend the Conduct forum.
• Manage country Client Coverage Management Team meetings (agenda, actions, and notes) as a permanent member of the MT
• Ensure all business heads have the required sources of authority and delegations (POAs, GASB, GDAM, other DoAs, etc).
• Execute on any required approvals as per the authority delegated from the Country CC Head and CEO
• Act as delegate for the relevant Heads of Client Coverage in the Country for committees as needed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CEO & Head of Client Coverage
• Country, Cluster and Country Client Coverage and CIB Management Team
• Other country and segment Business Planning Managers
• CCIB Business Development teams
• Country, Cluster and Country Finance
• Country, Cluster and Country HR
• Other Country Functions (Legal, Risk, and Compliance)

Qualifications

• 5-8 years of experience in a financial institution (preferably banking)
• Strong and detailed understanding of CIB business and product capabilities, such as sales process, relationship management, risk, product sales etc
• Problem solving skill to co-create client strategy, drive root-cause analysis, analyse business performance, etc
• Willing to challenge the status quo, comfortable interacting with senior management
• Excellent communication and presentation skills
• Strong understanding of end-to-end client processes
• Strong organisational and project management skills with excellent eye for detail
• Ability to co-ordinate responses from large numbers of stakeholders
• Excellent administration skills including organisation, planning and co-ordination skills
• Highly proactive, demonstrating ambition, dedication and pride in work

Role Specific Technical Competencies

• Business Acumen
• Problem solving/ Business Analytics
• Leadership, communication, senior stakeholders' management
• Project Management leadership
• Risk Management/ Organisational Governance

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing
  and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,
  continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,
  we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,
  with flexible and voluntary benefits available in some locations.
• Time-off
  including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working
  options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support
  through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture
  to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,
  one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Profile Description
Standard Chartered Bank

Business Strategy & Performance

• Performance measurement & analysis:
• Driving strategic initiatives & measurement;
• Preparation of QBR review, driving pipeline deals review;

EXCO/ MT preparation

• Driving Corp plan review and challenge process with Finance and Regional Business team
• Coordinating actions from GCAF/RCAF/RALCO; Country limits review as needed
• Support the Asia construct with new Asia Head
• Client portfolio management & engagement
• Work closely with CPM to deliver suboptimal RWA reduction with a clear plan to hit targets
• Supporting business in aligning to tiering / AP requirements
• Shaping the client portfolio by driving effective onboarding and offboarding (tail management)
• Support idea generation for client proposition
• Support in the creation of standardised client materials & the adoption of content platforms (i.e. Seismic) in countries e.g. pitch books

Sales Planning & Enablement

• CRMx Engagement & Embedment lead – Serve as the local ambassador and point of contact for CRMx queries.
• CRMx Feedback Management – Serve as the point of contact for CRMx feedback.
• Instill more sales discipline by leading the adoption of sales tools and processes (e.g. pipeline, call reports log, contact management); and repository information for frontline; account planning standardization;
• Overview of the marketing events in working closely with the marketing team
• Frontline Communication
• Ensure effective communication of key business messages to the CC frontline (incl. articulation of regional/country strategy, input for Quarterly Global CC Business Updates, coordination of regional/local f2f internal events, content/stats for sales campaigns, etc)
• Own and drive regional CC townhalls/forums, ensuring participation of the regional / country frontline.
• Act as the regional/local liaison on CC crisis/incident management, ensuring timely, round-the-clock execution of the frontline communications process based on CCIB Incidence Communications protocols.

Risk & Governance

• Review policies / standards as needed related to business e.g. NPC
• Actions required from NFRC/ARC/CRC/RALCO as needed
• Conduct plan roll out (ride on Group's plan) and progress monitoring (mid-year & full year). Continuous monitoring on Conduct & Supervisory matters and ensure timely remediation.
• Various risk related activities for business input e.g. risk review paper; risk challenge against Corp Plan;

Administrative WorkPeople Agenda

• As co-ordinating role for business, with support from respective parties for the below tasks:
• DOA/ POA (PA to support)
• Org chart update
• Cost approval / cost centres management (Finance to support)
• Support training curriculum design and coordinate staff training programmes including IG assessment & training, as well as other talent initiatives as needed. Be accountable for core trainings attendance (e.g. Client Central, CRMx).
• Support proper JFF and cost centre alignment; ensure measurement of FL performance with robust dashboard & measure of countries heads on scorecards; co-ordinate HC hiring request and timely system approvals.
• SEC / CP review

Project Management

• Digital: Lead targeted frontline sales campaign on Digital capabilities (leveraging additional client content underway)
• IBOR – contracts remediation to be completed by Q1'23 (internal deadline) and by Q2'23 (regulatory deadline

Responsibilities:

• Simulate and forecast company sales revenue and profit based on sales forecasts and project pipelines, providing insights to management and the financial controller to support strategic countermeasures.
• Analyze sales performance and profit by business unit to identify trends and areas for improvement.
• Prepare project cost sheets and ensure accurate, up-to-date maintenance of the cost database.
• Manage and regularly update the cost database to support financial planning and decision-making.
• Analyze service-related sales data to support the development of effective sales strategies and forecasts.
• Coordinate special requests with suppliers to meet project-specific requirements.
• Collaborate with cross-functional teams and provide general support for departmental tasks as needed.

Requirements:

• Bachelor's degree or higher in Business, Accounting, Corporate Planning, Sales Planning, or other relevant fields.
• Officer Level : At least 1-5 years of experience in business planning, sales analysis, or other related fields.
• Proficiency in MS Office, particularly Excel formulas, and SAP.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Detail-oriented with a focus on accuracy and efficiency.
• Team player with a proactive attitude and a willingness to learn.

Working Day/Time: Monday - Friday / 08.00 – 17.00

Location of work: Onnuch 55/1, Bangkok

For interested candidates, please submit your updated CV with full details of working experience, stating your present and expected salary together with a recent photo by clicking "Apply Now"

All applications would be treated with the strictest confidentiality.

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
The Business Planning Manager will be supporting the CEO and Head of Coverage for Thailand to drive business performance and results through

• Business Strategy & Performance
• sales enablement
• portfolio management and proposition
• People agenda and communication
• Process, Governance and Risk management
• Business strategy execution and project management.

Responsibilities
Strategy and Business
Business Strategy & Performance

• Work with the relevant Head(s) of Client Coverage in the Country to co-define a go-to-market strategy and execution plan (what types of client segments / sectors should we be focusing on in which market): business strategic priorities and translation into strategic initiatives.
• Organise and lead yearly or ad hoc strategy days to ensure close communication and alignment between CC, products, and functional teams.
• Lead the preparation of the annual Corporate Plan for the business section.
• Review periodically the delivery of agreed business performance and cost targets to budget (e.g. revenue, RoRWA, RWA, costs), including metrics which are material and relevant for Client Coverage scorecard (e.g. TB asset utilisation vs. NIM, etc). Identify risks and opportunities to delivering the targeted business performance and propose remediation plans and actions.
• Lead preparation for business reviews, as well other regular updates (Manco, Group/ Country, MT, Board, ALCO, etc).
• Manage cost budgets and cost centres in close coordination and with the support from HR and Finance.
• Review and track frontline productivity using a standardised approach. Identify areas for improvement.
• Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.
• Engage and support material transaction approvals and attend reviews as and when needed. Monitor accounts for commitments.

Client portfolio management & Client engagement

• Oversee portfolio metrics such as onboarding capacity, quality of onboarding pipeline
• Drive the client tail management process including the quarterly review of new proposed exits and monthly tracking.
• Review and track the delivery of differentiated client proposition for Platinum and Gold tier clients (prioritised onboarding, credit turnaround times, client services, etc).
• Review and track adequate and efficient coverage of Platinum, Gold, Silver and Portfolio tier clients, including the execution of global coverage model initiatives.
• Work with country marketing teams to define/ execute/ track the marketing and client engagement plans in the country (content, events). Create, maintain, and coordinate a calendar of senior client engagements in the country. Ensure the effective distribution of marketing materials and communications to clients.
• Support in the creation of standardised client materials for the country (i.e. product capabilities), in addition to supporting the adoption of content platforms (i.e. Seismic) across local teams

Project management

• Lead select strategic initiatives in the country, in line with business priorities (e.g. operating model changes/ restructuring, RWA optimisation).
• Support and represent the country for the execution and tracking of business-related CC group or local projects (e.g. CRM & Sales Enablement Platform releases, remediation efforts).

Sales planning and enablement

• Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.
• Oversee Account Plan regular updates and quality. Review Platinum and Gold client lists on a regular basis in conjunction with Segment heads to ensure effective coverage and tracking against objectives: key commercial opportunities, C-suite engagement and realisation of financial aspirations.
• Ensure accurate wallet share information are available for Platinum and Gold clients (based on Coalition), steer frontline to use this information (e.g. for account plans)
• Ensure teams are uploading call reports in a timely manner.
• Support in the country the deployment and adoption of global tools (CRM, sales analytics, etc). Consolidate sales feedback for the global teams.
• Manage CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.
• Coordinate with CRMx Program Leadership on product roadmap delivery schedules and be familiar with the capabilities, to assist and aid in the go-live launches (as appropriate.)
• Participate in Quarterly Product, Tooling and Analytics updates with the CRMx Program and assist in the outreach with Frontline (as appropriate.)

Frontline Communication

• Work with CC Sales Engagement & Communications to ensure effective communication of key business messages to the CC frontline (incl. articulation of country strategy, input for Quarterly Global CC Business Updates, coordination of country/local f2f internal events, as well as key changes impacting clients, RMs and the broader client teams).
• Own and drive country/coverage townhalls/forums, ensuring participation of the country frontline.
• Act as the country/local liaison on CC crisis/incident management, ensuring timely, round-the-clock execution of the frontline communications process based on CCIB Incidence Communications protocols.
• Work with CRMx Program Leadership, Product Owners, and Training teams to facilitate directed communication and outreach of targeted Frontline End Users for User Verification Testing, Training, and feedback sessions.

People & Talent

• Define with the relevant business and country head a plan and set of initiatives to deliver against HR objectives and initiatives: Diversity and Inclusion targets, succession planning, people forum, etc.
• Support RM scorecard re-design and new process, including target setting/handling/ escalate RM inquiries/ questions regarding scorecard issues.
• Support the annual P3 process (compensation, bonus, promotions, CP reviews).
• Track headcount and review periodically the consistent use of Job Families (in particular, for new employees).
• Oversee the IG/ Internship/ Apprenticeship/ Short Term Assignments (STAs) programmes (requests, allocation, coordination of rotations, post programme hiring, etc).
• Support training curriculum design and coordinate staff training programmes.

Risk Management and Governance

• Review papers for submissions to Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC) and Root Cause Reviews (RCR): Sensitive Clients, Level 2 Sanctions Risk Assessment Form (SRAF), Defence Goods Risk Assessment Form (DGRAF).
• Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, Countryal RC, Executive Risk Committee (ERC), Business Risk Forums (BRF), NFRC, Fraud Risk.
• Review/ Assist in preparing reviews with external auditors, onshore regulators,overseas regulators.
• Review country conduct plan and monthly supervisory dashboards for conduct flags and attend the Conduct forum.
• Manage country Client Coverage Management Team meetings (agenda, actions, and notes) as a permanent member of the MT
• Ensure all business heads have the required sources of authority and delegations (POAs, GASB, GDAM, other DoAs, etc).
• Execute on any required approvals as per the authority delegated from the Country CC Head and CEO
• Act as delegate for the relevant Heads of Client Coverage in the Country for committees as needed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CEO & Head of Client Coverage
• Country, Cluster and Country Client Coverage and CIB Management Team
• Other country and segment Business Planning Managers
• CCIB Business Development teams
• Country, Cluster and Country Finance
• Country, Cluster and Country HR
• Other Country Functions (Legal, Risk, and Compliance)

Qualifications

• 5-8 years of experience in a financial institution (preferably banking)
• Strong and detailed understanding of CIB business and product capabilities, such as sales process, relationship management, risk, product sales etc
• Problem solving skill to co-create client strategy, drive root-cause analysis, analyse business performance, etc
• Willing to challenge the status quo, comfortable interacting with senior management
• Excellent communication and presentation skills
• Strong understanding of end-to-end client processes
• Strong organisational and project management skills with excellent eye for detail
• Ability to co-ordinate responses from large numbers of stakeholders
• Excellent administration skills including organisation, planning and co-ordination skills
• Highly proactive, demonstrating ambition, dedication and pride in work

Role Specific Technical Competencies

• Business Acumen
• Problem solving/ Business Analytics
• Leadership, communication, senior stakeholders' management
• Project Management leadership
• Risk Management/ Organisational Governance

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.