What Jobs are available for Ecommerce Manager in Thailand?

Department:

Business Development - eCommerce Team

Working Day

: Monday – Friday

Working Hours

: 09.30 – 18.30

Working Location

: ProPlugin Headquarters (Ladprao Soi 5/1, Bangkok)

Subordinates:
 5 Members

Reporting line:
Chief Business Development Officer

About ProPlugin

ProPlugin is Thailand's leading importer and distributor of musical instruments and professional audio equipment — empowering musicians, producers, and creators for over 21 years. We also provide total audio solutions for studios, live performances, venues, and creators — helping people sound their best.
Read more on:

Position Overview

:

The eCommerce Manager drives sales performance across ProPlugin's online channels, including Marketplaces (Shopee, Lazada, TikTok, NocNoc and HomePro), Social Commerce (LINE & Facebook), and the official ProPlugin website.

This strategic role ensures seamless operations across three key digital areas: Marketplace, Customer Success, and Website. The ideal candidate will develop and execute strategies to enhance the shopping experience, maximize revenue and profitability, and achieve growth objectives. Strong analytical, strategic, and leadership skills are therefore essential for success in this dynamic, multi-channel environment.

Key Responsibilities:

• Online Sales Strategy Development:

Develop and implement online sales strategies to drive growth across all online channels (website, social commerce, and marketplace) in close collaboration with the Chief Business Development Officer
- Sales and Customer Service Operations:

Oversee the daily sales and customer service operations for all online channels, ensuring seamless operations and customer satisfaction.
- Product and Pricing:

Ensure accurate product forecasting, product listings and product pricing across all online channels to maintain a high level of consistency and transparency for customers.
- Customer Experience Optimization:

Continuously optimize the online customer experience through enhancements in website navigation, product information, checkout processes, and customer service response times.
- eCommerce Performance Metrics Management:

Track and analyze key performance indicators (KPIs) such as sales, website traffic, conversion rates, as well as ROI for all online marketing effort in close collaboration with the marketing department.
- Team Management and Collaboration:

Manage and lead the Marketplace team in setting, tracking, and achieving KPIs. Foster collaboration with other departments, such as marketing and logistics, to ensure alignment with broader company goals.
- Hands-on Support:

Provide direct assistance to the Marketplace, Social Commerce and website teams during peak periods, including handling customer inquiries and order processing.

Qualification:

We encourage applications from candidates who may not meet every requirement but believe they have the skills, drive, and mindset to succeed in this role.

• Bachelor's Degree in Business, Marketing, or related field
• At least 1-3 years of proven experience in e-commerce management
• Strong understanding of online sales strategies, performance metrics, and customer service operations
• Experience in the consumer audio / musical instruments industry or marketplace industry or modern trade industry is a plus.
• Fluent in Thai language, able to communicate in English
• Strong leadership, analytical, and communication skills

Application Process:

• 1-hour Online Interview with Chief Business Development Officer (English language)
• 1-hour Online Interview with CEO (English & Thai language)

Benefits:

• 2 Performance Bonuses / Year
• Birthday Leave
• Employee Discount on all ProPlugin products
• Book & Music-related Reimbursements
• Annual Health Check-up
• Work Anniversary Awards

…and a creative, music-loving team environment

S.Khonkaen Foods manufactures and distributes processed food products in Thailand and the rest of the world. Today, we are top leader of native Thai food industry.

We are looking for an E-Commerce Manager to join our team and drive the success of our online sales channels. This role will focus on planning and executing digital marketing strategies, managing promotions, and analyzing data to optimize performance and achieve sales targets.

Job descriptions:

• Plan and manage online marketing strategies across all e-commerce platforms to align with brand objectives.
• Design and implement online promotional campaigns tailored to target customers.
• Develop and manage media content to ensure consistency with marketing strategies.
• Analise sales data and customer behavior to identify insights and improve performance.
• Prepare and update Power BI dashboards for strategic decision-making.
• Prepare monthly performance reports with actionable recommendations.
• Coordinate with internal teams and external partners to enhance operational efficiency.
• Perform other tasks or join projects as assigned to support organizational goals.

Required Qualifications:

• Education: Bachelor's degree in Marketing, Business Administration, E-Commerce, or related fields.
• Experience: Minimum 3 years in E-Commerce, Digital Marketing, or Data Analysis.
• Skills and Competencies:
• Strong understanding of Marketplace platforms and online product management.
• Experience in Power BI reporting and Content Marketing design.
• Strong negotiation skills and ability to collaborate with partners and platforms.
• Strong analytical skills with the ability to interpret consumer data and trends.
• Technical Knowledge: Experience working with Shopee, Lazada, TikTok, and Own Channels.
• Other Requirements: Ability to derive strategic insights from in-depth data analysis to drive growth.

E-Commerce Manager | Drive the Future of Thairath Shopping

Are you a results-oriented Project Manager with a passion for E-Commerce and a knack for leading complex projects from concept to launch? Thairath Group is seeking a dynamic
E-Commerce Manager
to lead and execute our groundbreaking Thairath Shopping

If you keen to unite cross-functional teams, tackle real-time challenges, and build a seamless shopping experience for our audience, we want you to take the helm

What You'll Do:

• Lead the strategic planning and execution
  of the Thairath Shopping project from inception through to its official launch.
• Act as the central point of contact
  , coordinating with content, sales, tech, marketing, and other teams to ensure everyone is aligned and on track with the project timeline.
• Manage the project budget
  , meticulously tracking expenses, monitoring revenue, and providing clear, actionable summaries for senior management.
• Proactively solve real-time challenges
  and manage risks related to personal data security, payment processing, and logistics.
• Create and refine comprehensive workflows and SOPs
  to ensure all teams operate with a consistent and efficient process.
• Negotiate and build strong relationships
  with external partners and third-party vendors.

What You Should Have:

• Proven experience as a Project Manager in the E-Commerce or media tech industry.
• A strong understanding of key performance metrics, including funnel numbers, CTR, GMV, Conversion rates, and delivery SLAs.
• Excellent communication skills in both Thai and English, with the ability to effectively negotiate with external service providers.
• A strong preference will be given to candidates with experience in Live Commerce, E-Commerce, or system integration with payment gateways/3PLs.

Ready to build the next big thing in E-Commerce? Apply now and help us shape the future of shopping at Thairath

Getting to know us more:

Website:

Linkedin:

Facebook:

TikTok: @lifeatthairath

LINE Official Account: @TRCareers

Key Responsibilities:

• Online Sales Strategy Development: Develop and implement online sales strategies to drive growth across all online channels (website, social commerce, and marketplace) in close collaboration with the Chief Business Development Officer

• Sales and Customer Service Operations: Oversee the daily sales and customer service operations for all online channels, ensuring seamless operations and customer satisfaction.

• Product and Pricing: Ensure accurate product forecasting, product listings and product pricing across all online channels to maintain a high level of consistency and transparency for customers.

• Customer Experience Optimization: Continuously optimize the online customer experience through enhancements in website navigation, product information, checkout processes, and customer service response times.

• eCommerce Performance Metrics Management: Track and analyze key performance indicators (KPIs) such as sales, website traffic, conversion rates, as well as ROI for all online marketing effort in close collaboration with the marketing department.
• Team Management and Collaboration: Manage and lead the Marketplace team in setting, tracking, and achieving KPIs. Foster collaboration with other departments, such as marketing and logistics, to ensure alignment with broader company goals.
• Hands-on Support: Provide direct assistance to the Marketplace, Social Commerce and website teams during peak periods, including handling customer inquiries and order processing.

Qualification:

We encourage applications from candidates who may not meet every requirement but believe they have the skills, drive, and mindset to succeed in this role.

• Bachelor's Degree in Business, Marketing, or related field
• At least 1-3 years of proven experience in e-commerce management
• Strong understanding of online sales strategies, performance metrics, and customer service operations
• Experience in the consumer audio / musical instruments industry or marketplace industry or modern trade industry is a plus.
• Fluent in Thai language, both written and spoken
• Able to communicate in English with non-Thai speaking colleagues and contacts
• Leadership experience with the ability to manage and develop the team
• Analytical mindset with the ability to interpret data
• Excellent communication and organization skills

Responsibilities

• Develop and execute comprehensive Ecommerce strategies to drive growth across 
  Shopee, Lazada, TikTok Shop,
  and other relevant platforms.Create roadmaps for Ecommerce focusing on both short-term and long-term goals.
• Lead and manage store operations, campaign execution, and platform relationship management to maximize performance on marketplaces.
• Implement customer analytics, personalization, and performance reporting to drive business intelligence initiatives.
• Implement real-time marketing frameworks and executions to enhance Ecommerce performance.
• Ensure growth and performance of all online channels, including Lazada, Shopee, TikTok, and any other relevant platforms.
• Monitor, track, and deliver on key KPIs (traffic, conversion, sales, ROI, customer acquisition cost, retention, etc.).
• Develop and maintain business intelligence dashboards and reports for daily, weekly, and monthly updates to management.
• Use analytics to provide insights that support decision-making processes.
• Collaborate with cross-functional teams (marketing, creative, supply chain, finance) to ensure smooth execution of Ecommerce activities.
• Oversee end-to-end campaign planning, execution, and performance analysis on Shopee, Lazada, and TikTok.
• Manage day-to-day operations of performance marketing.
• Stay up to date with Ecommerce trends, platform tools, and competitor activities to identify opportunities for growth.

Qualifications

• Bachelor's degree or higher in Marketing, Business, E-commerce or related fields.
• Minimum 5 years of experience in Ecommerce management, with a proven track record in Shopee, Lazada, and TikTok Shop.
• Strong experience in digital marketing, campaign management, CRM, and database marketing for online retail.
• Hands-on experience in store operations, traffic generation, conversion optimization, and sales growth in online marketplaces.
• Understanding of UX, UI, and CX for online shopping journey improvement.
• Analytical, data-driven mindset with strong problem-solving skills.
• Excellent communication skills in both Thai and English.
• Proactive, organized, and results-oriented with high adaptability.

Job Description: E-Commerce Manager

Company:
Dr. Pong

Location:
Elephant Building

Position Type:
Full-Time

Scope of Work:

As the E-Commerce Manager at Dr. Pong, you will lead and manage the company's online sales and presence across digital platforms, including Shopee and Lazada. You will be responsible for developing strategies to drive sales, enhance customer experience, and expand our online reach. This includes overseeing website management, digital marketing, in-platform advertising, and landing page optimization.

Key Responsibilities:

• Develop and implement comprehensive e-commerce strategies to achieve sales targets and business objectives.
• Manage and optimize the company's e-commerce website, ensuring user-friendly navigation and seamless customer experiences.
• Oversee in-platform advertising campaigns on Shopee, Lazada, and other relevant marketplaces to maximize visibility and sales.
• Optimize landing pages
  for better conversion rates and
  improved user experience.
• Coordinate with marketing teams to develop digital advertising, email campaigns, and social media strategies.
• Analyze web analytics and KPIs to track performance and identify opportunities for growth.
• Collaborate with supply chain and logistics to ensure timely delivery and stock availability.
• Monitor competitor activity and market trends to maintain competitive positioning.
• Manage relationships with external partners, such as digital agencies and platform providers.
• Oversee the customer service function to enhance customer satisfaction and loyalty.

Job Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 3-5 years
  of experience in e-commerce management or digital marketing.
• Proven experience with e-commerce platforms.
• Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
• Proficient in managing Shopee, Lazada, or similar marketplace ads.
• Experience with landing page optimization and conversion rate strategies.
• Excellent communication and leadership skills.
• Knowledge of
  SEO, SEM, and digital marketing best practices.
• Ability to work collaboratively in a fast-paced environment.

Job Specific Skills:

• Proficiency in data analysis and performance metrics.
• Strong problem-solving skills and attention to detail.
• Experience with A/B testing and conversion rate optimization.
• Familiarity with UX/UI principles in e-commerce.

Key Performance Indicators (KPIs):

• Achieve monthly and quarterly online sales targets.
• Increase website traffic and conversion rates.
• Improve customer acquisition and retention rates.
• Reduce cart abandonment rates by a specified percentage.
• Enhance average order value (AOV) and customer lifetime value (CLV).
• Maintain high customer satisfaction ratings in online interactions.
• Increase ROI from Shopee and Lazada ad campaigns.

Job Descriptions

1.  Manage responsible product group(s) to achieve sales with A&P budget and market share targets

2. BAU Business Performance Optimization

-Lead the weekly, monthly and quarterly sales and expenses tracking and optimization plan

3. Social Commerce Operations Set-up

• Be the center of channel distribution for Social Commerce business to ensure sustainable revenue, profit and growth

• Lead the best-in-class and cost-efficient social commerce process operational set-up

• Channel & sale strategy and optimization

• Develop and implement a comprehensive channel strategy aligned with overall business goals.

• Lead a channel marketing strategy for specific territory and/or specific channel with an objective to outgrow a market ahead of competition.

• Direct and implement E-commerce strategies and plans that will result in the achievement of the goals and objectives.

5 . Trade Marketing and Promotional Optimization

• Lead the trade marketing strategy and trade expenditure and promotion efficiency

6. Debrief training courses to concerning parties

7.  Adhere company regulations and all implemented standard system

8. Other responsibilities as per Company assigned

Key Qualifications:

• A minimum holder of Bachelor's or Master's degree in business administration or related field

• At least 5 years' experience in digital marketing or e-commerce or sales of mass consumer , Cosmetics and F&B products

• Digital savvy and good interpersonal Skill

• Creative and analytical thinking

• Good presentation and leadership skill

• Positive mindset, good communication and presentation skills

Job description

Responsibilities

• Develop and execute comprehensive Ecommerce strategies to drive growth across Shopee, Lazada, TikTok Shop, and other relevant platforms.Create roadmaps for Ecommerce focusing on both short-term and long-term goals.
• Lead and manage store operations, campaign execution, and platform relationship management to maximize performance on marketplaces.
• Implement customer analytics, personalization, and performance reporting to drive business intelligence initiatives.
• Implement real-time marketing frameworks and executions to enhance Ecommerce performance.
• Ensure growth and performance of all online channels, including Lazada, Shopee, TikTok, and any other relevant platforms.
• Monitor, track, and deliver on key KPIs (traffic, conversion, sales, ROI, customer acquisition cost, retention, etc.).
• Develop and maintain business intelligence dashboards and reports for daily, weekly, and monthly updates to management.
• Use analytics to provide insights that support decision-making processes.
• Collaborate with cross-functional teams (marketing, creative, supply chain, finance) to ensure smooth execution of Ecommerce activities.
• Oversee end-to-end campaign planning, execution, and performance analysis on Shopee, Lazada, and TikTok.
• Manage day-to-day operations of performance marketing.
• Stay up to date with Ecommerce trends, platform tools, and competitor activities to identify opportunities for growth.

Qualifications

• Bachelor's degree or higher in Marketing, Business, E-commerce or related fields.
• Minimum 5 years of experience in Ecommerce management, with a proven track record in Shopee, Lazada, and TikTok Shop.
• Strong experience in digital marketing, campaign management, CRM, and database marketing for online retail.
• Hands-on experience in store operations, traffic generation, conversion optimization, and sales growth in online marketplaces.
• Understanding of UX, UI, and CX for online shopping journey improvement.
• Analytical, data-driven mindset with strong problem-solving skills.
• Excellent communication skills in both Thai and English.
• Proactive, organized, and results-oriented with high adaptability.

Industry

• Personal Care Product Manufacturing

S.Khonkaen Foods
manufactures and distributes processed food products in Thailand and the rest of the world. Today, we are top leader of native Thai food industry.

We are looking for an E-Commerce Manager to join our team and drive the success of our online sales channels. This role will focus on planning and executing digital marketing strategies, managing promotions, and analyzing data to optimize performance and achieve sales targets.

Job descriptions:

• Plan and manage online marketing strategies across all e-commerce platforms to align with brand objectives.
• Design and implement online promotional campaigns tailored to target customers.
• Develop and manage media content to ensure consistency with marketing strategies.
• Analise sales data and customer behavior to identify insights and improve performance.
• Prepare and update Power BI dashboards for strategic decision-making.
• Prepare monthly performance reports with actionable recommendations.
• Coordinate with internal teams and external partners to enhance operational efficiency.
• Perform other tasks or join projects as assigned to support organizational goals.

Required Qualifications:

• Education:
  Bachelor's degree in Marketing, Business Administration, E-Commerce, or related fields.
• Experience:
  Minimum 3 years in E-Commerce, Digital Marketing, or Data Analysis.
• Skills and Competencies:
• Strong understanding of Marketplace platforms and online product management.
• Experience in Power BI reporting and Content Marketing design.
• Strong negotiation skills and ability to collaborate with partners and platforms.
• Strong analytical skills with the ability to interpret consumer data and trends.
• Technical Knowledge:
  Experience working with Shopee, Lazada, TikTok, and Own Channels.
• Other Requirements:
  Ability to derive strategic insights from in-depth data analysis to drive growth.

For more Information:

Khun Phapawarin, Talent Acquisition Specialist