77 Employee Engagement jobs in Thailand

THE POSITION
The Patient Engagement Manager will strengthen Boehringer Ingelheim's patient centricity by contributing to the development and implementation of the OPU Patient Engagement strategies and support Therapeutic Area (TA) objectives.

Serving as the face of Boehringer Ingelheim to relevant country patient organisations, the Patient Engagement Manager will develop and manage strategic relationships with these patient organisations, aligned with TA objectives.

The Patient Engagement Manager will ensure compliance with internal policies and external regulations regarding patient organisation interactions/collaborations, strategy planning, communication and implementation.

Duties & responsibilities

• Build strong relationships with patient organizations in key Therapeutic Areas (TA), aligning their missions with franchise objectives.
• Partner with cross-functional teams to foster a patient-centric culture and ensure alignment of Patient Engagement plans and success metrics.
• Share best practices and contribute to global and regional Patient Engagement communities.
• Drive timely execution of initiatives across priority therapeutic areas, including patient org identification, needs assessment, trial input/recruitment, education, and policy engagement.
• Ensure all activities comply with internal policies and external regulations.
• Develop and manage Patient Engagement plans and budgets for focus TAs, integrating patient insights into Boehringer platforms and strategic planning.

Requirements

• BA/BSc Degree or higher; major/focus on Business, Natural/Social Sciences, Allied Health, Public Health, Medicine, Pharmacy
• At least 3 years of direct experience conducting strategic or operational work on Market Access/Public Affairs/Communications/Patient Engagement/Medical Affairs in evolving dynamics affecting patient community with the purpose to deliver value to patients.
• Demonstrable track record of delivering value to the business and successful stakeholder management (patient organizations, payers, policy makers, health care provider).
• Effectively influence and engage with regional patient engagement team, and TA cross-functional teams to provide a good understanding of Patient landscape, to drive patient centricity in the organization.
• Working knowledge of Patient Engagement and understanding of local pharmaceutical environment (incl. patient access). High work ethic, a solution-orientated mindset, and excellent interpersonal communication skills, leading with empathy, trust, and respect.
• English and Thailand communication skills are required.

Our Company

Why Boehringer Ingelheim?
With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit

Role Purpose

The Employee Engagement Manager will lead initiatives that cultivate a high-performing, inclusive, and engaging workplace across ABF Thailand and SEADM. This role is instrumental in enhancing employee motivation, well-being, and organizational culture, while also advancing internal communications and corporate social responsibility (CSR) efforts.

Key Responsibility Scopes

Employee Engagement

• Design and implement employee engagement strategies that drive connection, motivation, and organizational performance.
• Develop and manage recognition and appreciation programs that celebrate employee contributions and embody company values.
• Utilize employee feedback, survey insights, and data analytics to identify engagement drivers, measure impact, and continuously improve employee experience.
• Build and maintain an employee engagement framework and dashboard to track organizational sentiment, participation, and outcomes.
• Oversee the employee onboarding content and experience design, ensuring new joiners are effectively integrated into Ovaltine's culture and ways of working.
• Supervise a junior team member responsible for onboarding logistics, communications, coordination with relevant stakeholders, budgeting, and overall team's administrative tasks.

Culture Development

• Collaborate closely with the Head of Learning, OD & Culture to embed and sustain the company's DNA and desired culture behaviors.
• Translate culture and DNA frameworks into practical activation initiatives (campaigns, storytelling, workshops) that bring the values to life.
• Promote leadership role-modeling and sustain cultural alignment through internal communications and
  engagement moments.
• Monitor culture pulse/survey results and behavioral indicators to evaluate the level of cultural embedding and recommend targeted actions.

Internal Communication

• Develop and execute internal communication strategies that promote transparency, trust, and employee connection to company direction.
• Manage internal communication channels (intranet, e-mail, digital boards etc.) ensuring messages are clear, timely, and aligned with company key focus.
• Partner with leadership to drive effective communication around organizational initiatives and change programs
• Ensure consistent messaging and employee understanding of company vision, mission & values.

Qualifications

• Bachelor's degree in human resources, Organizational Development, Psychology, or related field (Master's preferred).
• Minimum 7 years of HR experience, with a strong background in Employee Experience, Internal Communications, Culture Development or OD.
• Demonstrated ability to design and deliver engagement and culture initiatives that improve employee connection and organizational performance.
• Strong capability in influencing, collaboration, and stakeholder engagement across multiple levels.
• Excellent communication, facilitation, presentation, and strategic thinking skills.
• Skilled in using communication and design tools (Microsoft PowerPoint, Canva, and generative AI tools) to enhance storytelling and engagement campaigns.

Job description:

• Social monitoring by daily (handle a serious post)
• Complaint monitoring (open until close) and coordinate with complaint's owner to handle case
• Ensure that the call center is effectively communication and review feedback to agent
• Prepare report to related person and management
• Support non-voice services

Job qualification:

• Bachelor degree or higher in any field
• 3-5 years of experience in quality assurance for call agent or experience in customer services is a plus
• Good in English and computer literacy
• Good in Service mind and intercommunication skill

Interested candidates , please click apply button or send your updated resume to us via

Should you have any requires, please do not hesitate to contact us via # 4701

Develop customer research from beginning: proposal, questionnaire, discussion guide, graph/diagram, presentation including competitive analysis.

Extract customer insights as well as deep analysis of customer data into actionable engagement projects/campaigns.

Present convincing research results and engagement project / campaign for all level staff members.

Work closely with all stakeholders for driving more engagement with our customers and more usage/profitability.

Collaborate with the data analytics team in order to extract customer insights and deliver customer engagement projects/campaigns.

Drive customer engagement with research results and data analysis.

Qualifications.

Proficient in Thai.

Experience performing customer research to understand customer needs and behaviors.

Strong analytical skills and a demonstrated ability to use data to drive decision making for more customer engagement.

Outstanding written and oral communication skills both Thai and English with strong personal presence, and being able to communicate concepts and ideas to stakeholders at all levels.

Able to influence decision-making at all levels within an organization, and in a variety situations.

Passionate about mobile user experience with an obsessive attention to detail.

Work Location: True Digital Park.

Job skills required: English, Research

Key Responsibilities:

• Plan and execute annual or periodic Employee Engagement Surveys.
• Analyze survey results and prepare in-depth insight reports for management.
• Communicate findings and translate results into actionable insights for different departments.
• Collaborate with HRBPs and relevant teams to design activities/projects that strengthen employee engagement.
• Monitor and evaluate engagement initiatives on an ongoing basis.
• Develop dashboards or tools to present data for management decision-making.

Qualifications:

• Bachelor's or Master's degree in HR, Psychology, Organization Development, Business Administration, or related fields.
• Minimum of 3–5 years of experience in Employee Engagement, HR Analytics, OD, or HR Strategy.
• Proficiency in Excel, Power BI, HRIS, or other data analysis tools.
• Strong capability in data analysis and generating actionable insights.
• Excellent communication skills, both in report writing and presentation.
• Strong stakeholder management skills with the ability to work effectively with executives and cross-functional teams.
• Experience with Employee Engagement Survey tools (e.g., Gallup, Aon Hewitt, or custom surveys) is an advantage.

Location: The Mall Ramkhamhaeng

Additional Information
Job Number

Job Category
Rooms & Guest Services Operations

Location
The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

THE POSITION

The Patient Engagement Manager will strengthen Boehringer Ingelheim's patient centricity by contributing to the development and implementation of the OPU Patient Engagement strategies and support Therapeutic Area (TA) objectives.

Serving as the face of Boehringer Ingelheim to relevant country patient organisations, the Patient Engagement Manager will develop and manage strategic relationships with these patient organisations, aligned with TA objectives.

The Patient Engagement Manager will ensure compliance with internal policies and external regulations regarding patient organisation interactions/collaborations, strategy planning, communication and implementation.

Duties & responsibilities

1. Build strong relationships with patient organizations in key Therapeutic Areas (TA), aligning their missions with franchise objectives.
2. Partner with cross-functional teams to foster a patient-centric culture and ensure alignment of Patient Engagement plans and success metrics.
3. Share best practices and contribute to global and regional Patient Engagement communities.
4. Drive timely execution of initiatives across priority therapeutic areas, including patient org identification, needs assessment, trial input/recruitment, education, and policy engagement.
5. Ensure all activities comply with internal policies and external regulations.
6. Develop and manage Patient Engagement plans and budgets for focus TAs, integrating patient insights into Boehringer platforms and strategic planning.

Requirements

• BA/BSc Degree or higher; major/focus on Business, Natural/Social Sciences, Allied Health, Public Health, Medicine, Pharmacy
• At least 3 years of direct experience conducting strategic or operational work on Market Access/Public Affairs/Communications/Patient Engagement/Medical Affairs in evolving dynamics affecting patient community with the purpose to deliver value to patients.
• Demonstrable track record of delivering value to the business and successful stakeholder management (patient organizations, payers, policy makers, health care provider).
• Effectively influence and engage with regional patient engagement team, and TA cross-functional teams to provide a good understanding of Patient landscape, to drive patient centricity in the organization.
• Working knowledge of Patient Engagement and understanding of local pharmaceutical environment (incl. patient access). High work ethic, a solution-orientated mindset, and excellent interpersonal communication skills, leading with empathy, trust, and respect.
• English and Thailand communication skills are required.

Our Company

At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.

Why Boehringer Ingelheim?

With us, you can grow, collaborate, innovate and improve lives.

We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.

Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.

Want to learn more? visit

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission?

Coordinating and overseeing of employee engagement activities organization wide, including but not limited to; planning of events, conduct proactive communications to engage employees, coordination and participation of events planned and implemented.

Planning of annual calendar for employee engagement activities across group.

Assist in identifying talent towards the creation of people development and headcount needs to meet the business group resources objectives and retention plan.

Creation and maintaining reports and records gathered from the employee engagement activities.

Manage and work on the action plans for staff satisfaction survey.

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Mass Communication or equivalent.

Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are welcome to apply.

Strong organization and planning skills and ability to manage multiple priorities simultaneously with a robust sense of accountability, sound judgment, and dependability.

Excellent computer skills with proficiency in Microsoft Suite (Word, Outlook, PowerPoint and Excel).

Strong analytical skills, hardworking and good initiative.

Able to work under pressure, tight timeline, result orientated, strong problem solving and good analytical skill.

Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

The Client Engagement Manager reports directly to Product Support Manager, and is the key connection between the Analytics Platform team and retailer suppliers end-users in Bangkok and Malaysia, and ultimately across APAC. You will be part of the Retail Analytics Team, supporting significant improvement in the Analytic Capabilities available. You will be at the heart of change in one of the fastest-paced and innovative industries around.

They will support the rollout of the Platform as it continues to be developed, managing a Help Desk function that will be the first line of support when retailer and retailer's suppliers need further help in navigating the platform and resolving any problems they have. This role will play a crucial role in supporting the structured rollout of the platform, whether through training workshops or other activity designed to embed the platform and ultimately a more customer-centric approach to business decision-making.

Within Tecsa, every individual is responsible for the maintenance of IT security within the Group. This is regardless of role, level and length of service within the business. Further details on this will be shared as part of your induction including mandatory adherence to policies, security awareness training and confidentiality regarding data.

Requirements
Areas of Responsibility
Analytic Platform Support

• Be the first line of support for OneViu Platform users, starting with a retailer having Thailand and Malaysia banners
• Assess a range of different questions & issues that OneViu platforms users bring to you, categorising them based on whether they are technical or related to how platform is being used
• Assess severity of any issues impacting platform, prioritising accordingly and linking to our global product team to resolve the issue efficiently and with minimal impact to OneViu users

Platform & Customer-Data Expert

• Have a deep understanding of the Analytics used by the Platform, as well as the diverse data-sources that are used to power the Analytics
• Understand the role that customer-data plays in helping platform users make decisions through the platform
• Know how the platform can be used to answer business questions and field basic questions in a way that upskills end users
• Understand the questions which fall outside the scope of the platform, but that could be supported by client's Retail Analytics Team as a separate query

Driver of Engagement

• Builds strong relationships with Platform users across the banners, categories & support functions.
• Supports the rollout of a structured training program with close collaboration with client's Learning & Development team.
• Help in the development of a library of content that Platform users can use to supplement their training
• Responsible for monitoring platform usage on a frequent basis, setting appropriate targets and working to increase platform usage over time.

Benefits

• Competitive salary (subject to experience)
• A supportive, driven culture and a great team with an outstanding mix of talent and experience
• A dynamic environment in which you can personally learn, develop and make an impact
• Strong involvement in shaping a growing Tech business from its early days