33 Employee Relations jobs in Thailand

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

Job Posting Location

Bangkok

Job Summary

Experience in Investor Relations,Financial Analyst
Good in Presentation skill
Excellent English proficiency and IR communication

**Job Description**:

- Work with the IR team to generate both qualitative and quantitative materials for investors including management discussion and analysis (MD&A), presentations, IR newsletters and the annual report.
- Communicated industry and company background information and on-going performance to both local and foreign brokerage and asset management firms.
- Cooperated closely with supervisors of all major business units to gather comprehensive business insights; analyzed investors’ and shareholders’ perspectives on the company strategy with the supervisors.
- Work with the IR team to performed quarterly industry reports that included in-depth analyses of business performance, strategies, the financial strength.

Recruiter

Sumalee Lortragool (สุมาลี หล่อตระกูล)

Guest Relations Manager holds a key position by providing the first impression given to guests. The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness.

**CRITERIA**:

- Bachelor Degree in any field
- Minimum 3 - 5 years of experience in similar position preferably in hospitality business
- Strong in inter-personality and leadership skill
- Proficiency in English and computer literate
- Good health, mature and pleasant personality and neat appearance
- Able to cope with pressure
- Good command in English & Arabic

ต้อนรับลูกค้า, Check in - Check out
- ดูแลการจองห้องพัก
- ให้คำแนะนำและอำนวยความสะดวกแก่ผู้เข้าพัก
- ทำงานตามที่ได้รับมอบหมายจากหัวหน้างาน

ประกันสังคม,ค่าอาหาร,ชุดพนักงาน,Service charge, Day off 7 days/month

ไม่จำกัด

1 ปีขึ้นไป

Require knowledge of sequence of service standard

Be able to communicate in English

Handling guest requests and complaints professionally

small exclusive boutique resorts by SALA provide an intimate, premier resort choice throughout some of Thailand most idyllic and historical settings. Dramatic locations, luxurious rooms, villas and suites, elegant dining along with exceptional SALA service combine to offer guests a personal resort experience. The perfect choice for guests who prefer their retreats a little more private.

sala lanna Chiang Mai is located along the popular east bank of the famous Ping River in the heart of Chiang Mai, Thailand, an area that was once the center of the Kingdom of Lanna.

**Customer Relations Manager**:

- Company:
- AMATA Summit Ready Built Co.,Ltd.- Location:
- AMATA City Chonburi Office**Key Responsibilities**:

- Responsible for customer relationships after the sale process is complete.
- Develop customer relations strategy, improve tenant’s database to ensure customers are satisfied with company product and service.
- Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Monitor lease to ensure all leased are renewed prior to lease expiration.
- Negotiate renewal rental rate and close deal.
- Act as point of contact for complaints and escalate issues as appropriate
- Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved.
- Assist tenants for building handover and takeover.
- Work with marketing and engineering team to translate customer needs into technical design for product and service improvement

**Qualifications**:

- Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00)
- Excellent communication in English (TOEIC 700)
- Good communication in Japanese (N1 or N2)
- At least 3 years working experiences in customer services or related fields.
- Pleasant personality and interpersonal skills, service minded and outgoing.
- Excellent presentation skill.
- Possess Leadership skill and Teamwork Oriented.
- Problem Solving and Critical Thinking Skills, Negotiate Skills.
- Flexible, able to work outside office hours if required.

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

Job Posting Location

Bangkok

Job Summary

Experience in Investor Relations,Financial Analyst
Good in Presentation skill
Excellent English proficiency and IR communication

**Job Description**:

- Work with the IR team to generate both qualitative and quantitative materials for investors including management discussion and analysis (MD&A), presentations, IR newsletters and the annual report.
- Communicated industry and company background information and on-going performance to both local and foreign brokerage and asset management firms.
- Cooperated closely with supervisors of all major business units to gather comprehensive business insights; analyzed investors’ and shareholders’ perspectives on the company strategy with the supervisors.
- Work with the IR team to performed quarterly industry reports that included in-depth analyses of business performance, strategies, the financial strength.

Recruiter

Sumalee Lortragool (สุมาลี หล่อตระกูล)

**Public Relations and Communications**:
Le Cordon Bleu Dusit Culinary School is a joint venture company with its presence in Thailand since 2007. With over 125 years of teaching experience, Le Cordon Bleu successfully achieves its mission of transmission and influence of French gastronomy through its network of 35 campuses, located in 20 countries. We are looking for people to join our team. This is an opportunity to be part of a highly collaborative and energetic team of professionals with Passion - Innovation - Excellence at Le Cordon Bleu Dusit Culinary School.

The Public Relations and Communications position is responsible for developing public relations and communications strategies to manage the image and brand awareness of Le Cordon Bleu Dusit Culinary School. The position ensures that key messages are communicated consistently and effectively to all internal and external audiences and works with the marketing team to establish an effective marketing campaign and plan that will positively position Le Cordon Bleu Dusit Culinary School in the international education market.

**JOB ACCOUNTABILITIES (Key duties and responsibilities)**
- Build and maintain effective strategies to promote the public image of Le Cordon Bleu Dusit Culinary School as the provider of choice in the international education market.
- Develop a public relations and external communications campaign incorporating the design and organisation of public events that strengthen awareness of Le Cordon Bleu Dusit’s brand and promote the school’s accomplishments.
- Develop and disseminate strategic communications including: corporate web copy; press releases; Q&A’s relevant to specific events; media kits and relevant advertising and marketing communications materials.
- Provide public relations counsel to Le Cordon Bleu Dusit Executives in preparation for interviews and events with media and influencers including: creating strategic messaging, writing speech notes or developing talking points and conducting media training.
- Regularly monitor and report press coverage, including competitive trends and insights and analyse and communicate public relations results on a quarterly basis.
- Manage the reputational risk to Le Cordon Bleu Dusit and counter negative impressions or publicity, complaints or critical incidents/emergencies.

**Building Relationship**
- Manage and maintain a positive, professional relationship with the media by: connecting with key players in media agencies; organising press events; fielding questions and pitching stories to the media.
- Grow industry awareness by building relationships with influential ‘thought leaders’ to develop and maintain industry insights and trends and make appropriate recommendations regarding communication strategies where there are impacts for Le Cordon Bleu Dusit.
- Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.

**Budgeting & Report**
- Develop strategic public relations, external communications plans and budgets and provide regular reports and updates on how campaigns and plans impact the bottom line for the business.

**Other duties**:

- Other assignments as assigned by supervisor._

**Qualification**:

- Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field
- Minimum of 3 years’ experience working in the hospitality industry in public relations and corporate communications
- Excellent verbal and written communication skills in Thai and English language
- Experience in building and maintaining positive relationships with media professionals
- Experience in managing public relations campaigns, writing press releases, coordinating media interviews, and crisis communications is highly desirable

**Required Competencies**:

- Excellent written and verbal communication skills
- Strong storytelling and writing skills
- Strong interpersonal and networking skills

**Additional Information**
**Job Number** 25132279
**Job Category** Human Resources
**Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Recruitment and Hiring Process**
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Establishes and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Oversees/monitors candidate identification and selection process.
- Provides subject matter expertise to property managers regarding selection procedures.
- Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
- Performs quality control on candidate identification/selection.
**Administering and Educating Employee Benefits**
- Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- Prepares, audits and distributes unemployment claim activity reports to property management.
- Attends unemployment hearings and ensures property is properly represented.
- Ensures that department has the available resources on hand to administer employee.
**Managing Employee Development**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees are cross-trained to support successful daily operations.
- Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
- Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs
- Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
**Maintaining Employee Relations**
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
**Managing Legal and Compliance Practices**
- Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Ensures medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- Communicates property rules and regulations via the employee handbook.
- Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
- Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
- Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25126727
**Job Category** Human Resources
**Location** Rayong Marriott Resort & Spa, 99/5 Moo 2, Pae-Klaeng-Kram Road, Rayong, Rayong, Thailand, 21190VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Recruitment and Hiring Process**
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Establishes and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Oversees/monitors candidate identification and selection process.
- Provides subject matter expertise to property managers regarding selection procedures.
- Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
- Performs quality control on candidate identification/selection.
**Administering and Educating Employee Benefits**
- Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- Prepares, audits and distributes unemployment claim activity reports to property management.
- Attends unemployment hearings and ensures property is properly represented.
- Ensures that department has the available resources on hand to administer employee.
**Managing Employee Development**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees are cross-trained to support successful daily operations.
- Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
- Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs
- Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
**Maintaining Employee Relations**
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
**Managing Legal and Compliance Practices**
- Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Ensures medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- Communicates property rules and regulations via the employee handbook.
- Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
- Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
- Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Human Resources Supervisor implements Human Resources policies and systems framework as directed by his / her superior, maintaining good team member relations.
**What will I be doing?**
As the Human Resources Supervisor, you will be responsible for performing the following tasks to the highest standards:
- Responsible for ranking and filing team member talent acquisitions.
- Liaison with recruitment agencies, job marketing and hotel schools.
- Manage on-line recruitment through the hotel website.
- Participate in cooperation with schools, colleges, and universities.
- Ensure correct and timely placement of internal and external advertisements.
- Adhere to pre-employment, ongoing and post-employment checklists.
- Assist in sourcing for qualified candidates or provide relevant information via recommendations internally or externally.
- Assist to expand efficient talent acquisition resources internally or externally.
- Ensure prompt preparation and arrangements for interviews, selection, and recruitment, in compliance with related regulations and requirements.
- Maintain effective internal communication with team members.
- Provide necessary information and explanations to team members promptly and accurately as required.
- Implement the hotel policies and procedures regarding team member salary and benefits.
- Develop and maintain current payroll processing procedures.
- Maintain confidentiality at all times and strict practice of office lock up and information security.
- Perform payroll processing and month end closing of payroll.
- Manage and prepare the issuing of payroll.
- Set up, maintain and manage the hotel attendance system, ensuring that the attendance and payroll process are approved, calculation is accurate, and all procedures comply with group policies and regulations.
- Provide efficient and timely support to the department attendance officer.
- Handle the check in / out for Level 1 - Level 7 team members.
- Assist the Compensation & Benefits Manager to handle team member pension and benefit issues.
- Manage and supervise the filing of payroll reports.
- Maintain relationships with the Social Security Bureau and Housing Provident Fund Centre.
- Assist Human Resources Manager to handle work permits, visas, etc. for foreign team members.
- Update the manning headcount and comply with the monthly manning report.
- Process all personnel action forms coming in / out of the HR office, assist with the admin procedures for employee confirmation, promotion / demotion, transfer, salary adjustment and resignation, ensuring that all forms and database are properly processed, filed and updated.
- Responsible for the HR system management and maintenance to ensure validity and accuracy.
- Adhere to the hotel's security and emergency policies and procedures.
- Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
- Assist to organize team member activities and communication meetings.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Human Resources Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Bachelor's degree and above.
- 2-3 years of experience in a similar capacity in international chain hotels.
- Excellent command of written and spoken in English and Chinese to meet business needs.
- Good organization and coordination skills.
- Good communication skills, both verbal and written.
- Good relationship with the local labour bureau and government agencies.
- Thorough knowledge of federal, state and local laws.
- Thorough knowledge of payroll, salary, employment and benefits administrations.
- Must possess basic computational ability.
- Able to maintain excellent relations with associates and team members as well as guest confidentiality at all times.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Human Resources Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BRJS_
**EOE/AA/Disabled/Veterans**