45 Employee Relations Manager jobs in Thailand

Guest Relations Manager

Hua Hin, Prachuap Khiri Khan Hilton

Posted 16 days ago

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Job Description

A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
**What will I be doing?**
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints
+ Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
+ Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Maintain staffing levels to meet business demands
+ Attend all Reception meetings and Executive Lounge Meetings
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Assist with other departments, as necessary
**What are we looking for?**
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous managerial experience in a customer service function
+ An ability to listen and respond to demanding Guest needs
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Flexibility to respond to a variety of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a customer service function or a similar role
+ A passion for delivering an exceptional level of Guest service
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BU2A_
**EOE/AA/Disabled/Veterans**
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Guest Relations Manager

Bangkok, Bangkok Centara Hotels & Resorts

Posted today

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Job Description

Guest Relations Manager holds a key position by providing the first impression given to guests. The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness.

**CRITERIA**:

- Bachelor Degree in any field
- Minimum 3 - 5 years of experience in similar position preferably in hospitality business
- Strong in inter-personality and leadership skill
- Proficiency in English and computer literate
- Good health, mature and pleasant personality and neat appearance
- Able to cope with pressure
- Good command in English & Arabic
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Customer Relations Manager

บริษัท อมตะ คอร์ปอเรชัน จำกัด (มหาชน)

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**Customer Relations Manager**:

- Company:
- AMATA Summit Ready Built Co.,Ltd.- Location:
- AMATA City Chonburi Office**Key Responsibilities**:

- Responsible for customer relationships after the sale process is complete.
- Develop customer relations strategy, improve tenant’s database to ensure customers are satisfied with company product and service.
- Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Monitor lease to ensure all leased are renewed prior to lease expiration.
- Negotiate renewal rental rate and close deal.
- Act as point of contact for complaints and escalate issues as appropriate
- Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved.
- Assist tenants for building handover and takeover.
- Work with marketing and engineering team to translate customer needs into technical design for product and service improvement

**Qualifications**:

- Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00)
- Excellent communication in English (TOEIC 700)
- Good communication in Japanese (N1 or N2)
- At least 3 years working experiences in customer services or related fields.
- Pleasant personality and interpersonal skills, service minded and outgoing.
- Excellent presentation skill.
- Possess Leadership skill and Teamwork Oriented.
- Problem Solving and Critical Thinking Skills, Negotiate Skills.
- Flexible, able to work outside office hours if required.
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Employee Relations Manager (Senior Level)

Laem Chabang Celestica

Posted 4 days ago

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Job Description

Req ID: 120853
Remote Position: No
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
**Summary**
We are seeking a seasoned **Employee Relations Manager** to lead the development and implementation of strategic employee relations initiatives that align with our business objectives. In this role, you will serve as a trusted advisor to stakeholders. You will be responsible for conducting fair and impartial investigations, resolving disputes, and fostering a positive workplace culture.
This position requires close collaboration with the HR team to ensure consistent communication and employee engagement, as well as staying abreast of labor law changes to maintain compliance. You will also represent the company in negotiations with trade unions and government agencies, and deliver impactful training programs to enhance understanding of labor laws and best practices across the organization.
#LI-TP1 #LI-Onsite
**Detailed Description**
Performs tasks such as,but not limited to, the following:
+ Developing and implementing employee relations strategies and policies to support the company's overall business objectives
+ Advising and guiding managers on employee-related issues, such as disciplinary actions, grievances, and performance management
+ Conducting investigations and resolving employee disputes and complaints in a fair and impartial manner
+ Collaborating with the HR team to ensure consistent and effective employee communication and engagement
+ Monitoring and interpreting changes in labor laws and regulations, and ensuring the company's compliance
+ Representing the company in negotiations with trade unions and government agencies, as required
+ Developing and delivering training programs to enhance managers' and employees' understanding of labor laws and employee relations best practices
**Knowledge/Skills/Competencies**
+ Thorough knowledge of Thai labour laws and regulations, and a deep understanding of employee rights and obligations
+ Excellent communication and interpersonal skills, with the ability to effectively negotiate and resolve conflicts
+ Strong analytical and problem-solving skills, with the ability to think strategically and make well-informed decisions
+ Proven track record of fostering positive employee-employer relationships and promoting a harmonious work environment
+ Ability to work collaboratively with cross-functional teams and to lead and mentor junior staff members
+ Excellent in English Communication
+ Knowledge in general requirement of manufacturing environment, for example, Safety, Security, etc.
**Typical Experience**
+ Over 10 years of working experience in employee relations or labour law.
+ Preferable experiences in the manufacturing or industrial sector with large sizing or more than 1,000 employees.
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
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Marketing Communication & Public Relations Manager

IHG

Posted 26 days ago

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Job Description

**Key Responsibilities** **Brand & Marketing Strategy**
+ Develop and implement an annual **Marketing Communications Plan** aligned with hotel business goals, IHG brand standards, and local positioning.
+ Lead content creation, design, and distribution of all branded materials including **brochures, e-newsletters, press kits** , and digital media.
+ Manage hotel presence on **IHG.com** , OTAs, Google Business, and third-party platforms to ensure content accuracy and appeal.
+ Work with key departments to support marketing of **rooms, dining, wellness, meetings, weddings, and signature events** .
**Digital Marketing & Social Media**
+ Oversee the hotel's **digital footprint** , including website SEO, Google Ads, Meta Ads, and social platforms (Facebook, IG, TikTok, YouTube).
+ Curate engaging social media content to **inspire travel, promote offers** , and build loyal follower communities.
+ Collaborate with IHG's digital and CRM teams for campaign rollouts, guest email programs, and traffic reports.
+ Monitor and respond to online reviews on platforms such as **TripAdvisor, Google, and social media** , aligning with brand voice and tone.
**Public Relations & Media**
+ Develop strong relationships with **media, influencers, bloggers, and tourism organizations** to generate coverage and positive exposure.
+ Write and distribute **press releases, hotel news, and executive interviews** to local and international media.
+ Host **media stays, press events, FAM trips** , and coordinate on-brand image and messaging at all times.
+ Handle hotel crisis communications with discretion and professionalism in alignment with IHG protocols.
**Events & Promotions**
+ Support the launch and marketing of **new dining concepts, spa offerings, seasonal packages** , and corporate campaigns.
+ Work closely with the F&B, Spa, and Events teams to develop **creative promotions and collaborations** .
+ Ensure all promotions reflect the luxury image of InterContinental and elevate guest expectations.
**Collaboration & Reporting**
+ Work closely with IHG Corporate Communications, Regional Marketing, and Digital Support teams.
+ Lead weekly marketing meetings and align strategies with the Sales and Revenue teams.
+ Monitor marketing KPIs and provide monthly reporting on ROI, media exposure, and digital metrics.
+ Manage the marketing budget, ensuring all expenditures are aligned with return-focused strategies.
**Qualifications & Experience**
+ Bachelor's degree in **Marketing, Communications, Public Relations, or related field** .
+ Minimum 5 years of experience in hotel marketing or public relations, preferably in a **luxury or lifestyle brand** .
+ Strong knowledge of **digital marketing, social media, content creation** , and PR strategy.
+ Excellent command of **written and spoken English and Thai** ; proficiency in Chinese is a plus.
+ Outstanding copywriting, visual storytelling, and branding skills.
+ Experience working with **Adobe Creative Suite, CMS, CRM tools, Meta Business Suite** , and analytic dashboards.
+ Creative, culturally aware, detail-oriented, and brand-driven.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Public Relations Manager - SPA & Wellness

Bangkok, Bangkok MSpa

Posted today

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Company Description

Operating over 70 spas worldwide, MSpa is an international driving force in Spa & Wellness. MSpa’s journey began in Thailand in 1999 with Mandara Spa, and has since evolved and expanded to include the renowned Anantara Spa and AvaniSpa brand, as well as bespoke concepts. Our award winning spas continue to grow and adapt to suit the Spa & Wellness needs of all our guests.

Innovation and technology is naturally integrated with ancient healing traditions to provide our guests with a profound sense of wellbeing. Harnessing the natural beauty of our iconic locations allows for the ultimate Spa & Wellness experience in the most exotic and remote locations around the world.

The Spa & Wellness industry is constantly evolving and Wellness tourism is the fastest growing sector of tourism thus the Spa & Wellness consumer has become more sophisticated and will continue to demand more advanced offerings. MSpa core concept is reflective of such change and focuses on modern and aesthetic as well as holistic and alternative options.

Changing Spa to a probability as opposed to a chance experience for majority of our guests, we offer customizable options including demographic and location driven Wellness. This includes Wellness programs through in-house concepts which pays homage to the company heritage, as well as collaborations with well-known Wellness providers and Medi Spa companies.

**Job Description**:
To drive PR activities and increase exposure for Minor’s spa and wellness brands, manage media and influencer relations, and engage target audiences for the portfolio of brands.

**Key Responsibilities**
- Develop and execute annual PR strategies and budgets for Minor’s spa and wellness brands to support commercial activities and drive business growth.
- Ensure ongoing schedule of media releases and storytelling opportunities and pitch to media.
- Develop press kits, other PR materials and promotional campaigns (awareness, teaser campaigns) to build brand awareness.
- Build and nurture relations with domestic and international media, including maintaining media lists, and proactively seek PR opportunities for the brands.
- Liaise with property teams to organise and host media trips, individual journalists, influencers, and celebrities.
- Seek out opportunities for sponsorship, partnerships, and cross-promotions for the benefit of the brands.
- Monitor and communicate on wellness industry trends to support new product and service development.
- Maintain relationships with partner’s PR teams and ensure all opportunities for exposure on partner’s social channels and communication platforms are utilised.

**Qualifications**:

- Ability to work effectively in a fast-paced environment and handle multiple projects with changing priorities
- Exceptional communication skills and command of the English language (verbal and written).
- Advanced computer literacy and detailed knowledge of Microsoft Office
- Excellent writing and editing skills.
- Bachelor’s degree in Public Relations or related field
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Human Resources Manager

Bangkok, Bangkok Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number** 25132279
**Job Category** Human Resources
**Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand, 10110VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Recruitment and Hiring Process**
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Establishes and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Oversees/monitors candidate identification and selection process.
- Provides subject matter expertise to property managers regarding selection procedures.
- Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
- Performs quality control on candidate identification/selection.
**Administering and Educating Employee Benefits**
- Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- Prepares, audits and distributes unemployment claim activity reports to property management.
- Attends unemployment hearings and ensures property is properly represented.
- Ensures that department has the available resources on hand to administer employee.
**Managing Employee Development**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees are cross-trained to support successful daily operations.
- Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
- Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs
- Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
**Maintaining Employee Relations**
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
**Managing Legal and Compliance Practices**
- Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Ensures medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- Communicates property rules and regulations via the employee handbook.
- Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
- Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
- Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Human Resources Manager

Rayong, Rayong Marriott

Posted 4 days ago

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Job Description

**Additional Information**
**Job Number** 25126727
**Job Category** Human Resources
**Location** Rayong Marriott Resort & Spa, 99/5 Moo 2, Pae-Klaeng-Kram Road, Rayong, Rayong, Thailand, 21190VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Recruitment and Hiring Process**
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Establishes and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Oversees/monitors candidate identification and selection process.
- Provides subject matter expertise to property managers regarding selection procedures.
- Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
- Performs quality control on candidate identification/selection.
**Administering and Educating Employee Benefits**
- Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- Prepares, audits and distributes unemployment claim activity reports to property management.
- Attends unemployment hearings and ensures property is properly represented.
- Ensures that department has the available resources on hand to administer employee.
**Managing Employee Development**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees are cross-trained to support successful daily operations.
- Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
- Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs
- Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
**Maintaining Employee Relations**
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
**Managing Legal and Compliance Practices**
- Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Ensures medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- Communicates property rules and regulations via the employee handbook.
- Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
- Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
- Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Human Resources Supervisor

Bangkok, Bangkok Hilton

Posted 17 days ago

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Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Human Resources Supervisor implements Human Resources policies and systems framework as directed by his / her superior, maintaining good team member relations.
**What will I be doing?**
As the Human Resources Supervisor, you will be responsible for performing the following tasks to the highest standards:
- Responsible for ranking and filing team member talent acquisitions.
- Liaison with recruitment agencies, job marketing and hotel schools.
- Manage on-line recruitment through the hotel website.
- Participate in cooperation with schools, colleges, and universities.
- Ensure correct and timely placement of internal and external advertisements.
- Adhere to pre-employment, ongoing and post-employment checklists.
- Assist in sourcing for qualified candidates or provide relevant information via recommendations internally or externally.
- Assist to expand efficient talent acquisition resources internally or externally.
- Ensure prompt preparation and arrangements for interviews, selection, and recruitment, in compliance with related regulations and requirements.
- Maintain effective internal communication with team members.
- Provide necessary information and explanations to team members promptly and accurately as required.
- Implement the hotel policies and procedures regarding team member salary and benefits.
- Develop and maintain current payroll processing procedures.
- Maintain confidentiality at all times and strict practice of office lock up and information security.
- Perform payroll processing and month end closing of payroll.
- Manage and prepare the issuing of payroll.
- Set up, maintain and manage the hotel attendance system, ensuring that the attendance and payroll process are approved, calculation is accurate, and all procedures comply with group policies and regulations.
- Provide efficient and timely support to the department attendance officer.
- Handle the check in / out for Level 1 - Level 7 team members.
- Assist the Compensation & Benefits Manager to handle team member pension and benefit issues.
- Manage and supervise the filing of payroll reports.
- Maintain relationships with the Social Security Bureau and Housing Provident Fund Centre.
- Assist Human Resources Manager to handle work permits, visas, etc. for foreign team members.
- Update the manning headcount and comply with the monthly manning report.
- Process all personnel action forms coming in / out of the HR office, assist with the admin procedures for employee confirmation, promotion / demotion, transfer, salary adjustment and resignation, ensuring that all forms and database are properly processed, filed and updated.
- Responsible for the HR system management and maintenance to ensure validity and accuracy.
- Adhere to the hotel's security and emergency policies and procedures.
- Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations.
- Assist to organize team member activities and communication meetings.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Human Resources Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Bachelor's degree and above.
- 2-3 years of experience in a similar capacity in international chain hotels.
- Excellent command of written and spoken in English and Chinese to meet business needs.
- Good organization and coordination skills.
- Good communication skills, both verbal and written.
- Good relationship with the local labour bureau and government agencies.
- Thorough knowledge of federal, state and local laws.
- Thorough knowledge of payroll, salary, employment and benefits administrations.
- Must possess basic computational ability.
- Able to maintain excellent relations with associates and team members as well as guest confidentiality at all times.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Human Resources Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BRJS_
**EOE/AA/Disabled/Veterans**
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HUMAN RESOURCES MANAGER

Chachoengsao, Chachoengsao Procter & Gamble

Posted 20 days ago

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Job Description

Job Location
BANGKOK PLANT
Job Description
Job Family Summary:
The HR Business Partner belongs to the 'Human Resources' job family. This job family is dedicated to ensuring that our company has the talent and capabilities necessary to drive growth and sustain our winning culture. This includes roles in HR Business Partners, Talent Acquisition, Talent Practice, Diversity & Inclusion, and more.
Job Description:
The HR Business Partner - Band 1 is responsible for defining and aligning strategy for the functioning of HR in sub-OU, service, product, program, technology domain, or HR horizontal process. This role takes initiative in shaping and influencing the team and organizational culture while showcasing emotional intelligence. The HR Business Partner is responsible for delivering outputs with excellence in their area of responsibility.
Key Responsibilities:
+ Build autonomy and personal initiative.
+ Lead small projects or initiatives.
+ Understand HR systems and consistently deliver results via operational excellence.
+ Identify key business building opportunities.
+ Build capabilities and deliver business impact with excellence.
Job Qualifications
+ Demonstrated experience in Human Resources or related field.
+ Strong interpersonal and communication skills.
+ Ability to influence and shape team dynamics and organizational culture.
+ Experience with HR systems and processes.
+ Demonstrated ability to lead small projects or initiatives.
+ Bachelor's or Master's degree with an excellent academic background
+ HR experience or an equivalent combination of education and experience will be preferred.
+ Have strong analytical thinking and skills
+ Proficient in English and Thai
+ Thai Nationality
+ Able to work travel and relocate base on assignments
About us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit to know more.
Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.
We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
Job Schedule
Full time
Job Number
R000134946
Job Segmentation
Recent Grads/Entry Level (Job Segmentation)
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