15 Engagement jobs in Thailand

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
The Executive Customer Engagement Lead plays a critical role in advancing Medtronic's One-Medtronic mindset by fostering meaningful relationships with executives across Strategic Accounts Accelerator (SAA) accounts. SAA is a commercial enabler tasked with driving durable profitable growth, maximizing Medtronic's presence, and unlocking new opportunities in key accounts.
Belonging to the Innovation & Operational Excellence team, this role will drive high-impact customer engagement strategies, leverage executive feedback to shape business priorities, and implement campaigns that establish
Medtronic as a valued partner to senior stakeholders.
This role requires a visionary leader capable of shaping long-term engagement and communication strategies, aligning cross-functional teams, and delivering innovative outcomes that enhance Medtronic's position as a trusted partner to executive stakeholders in the most strategic accounts in Eurasia.
**Responsibilities may include the following and other duties may be assigned:**
+ Strengthen Executive Engagement: Foster strategic relationships by organizing high-profile executive engagement events targeting senior leaders in SAA accounts. Organize and implement executive engagement initiatives and campaigns that reinforce Medtronic's unified value proposition and the One-Medtronic mindset.
+ Gather and Act on Executive Feedback: Collect and analyze the voice of the customer through tools like the Executive NPS survey and develop action plans to address findings. Translate insights into actionable plans to improve executive satisfaction and engagement.
+ Drive Strategic Campaigns and Materials Development: Design and deliver campaigns tailored to SAA executives' care-abouts and priorities, ensuring alignment with Medtronic's strategic goals. Develop and deploy materials (e.g., One Medtronic pitch, strategic offerings catalogue) to strengthen executive engagement. Partner with SME teams to develop and execute account-based marketing strategies and targeted materials for SAA accounts.
+ Enhance SAA internal engagement: Lead internal engagement initiatives such as SAA townhalls, newsletters, roadshows, the Voice-of-SAA, SharePoint updates, to foster alignment across SAA teams, share best practices, and enable visibility across the organization. Identify and disseminate successful engagement strategies across regions, fostering a unified approach to executive engagement and customer-centricity.
**Required Knowledge and Experience:**
+ 10+ years of experience in customer engagement, strategic marketing, or executive-level relationship management, preferably in a healthcare or medical technology context.
+ Proven success in developing and executing high-impact customer engagement programs tailored to senior stakeholders.
+ Demonstrated ability to conceptualize and implement strategies that address the unique needs of executive customers and drive long-term value for the organization.
+ Exceptional communication and presentation skills, with the ability to engage and influence senior leaders, both internally and externally.
+ Experience in leveraging customer insights and performance metrics to inform and enhance engagement strategies.
+ Bachelor's degree in Marketing, Business, Communications, or a related field.
+ Strong project management skills, with experience in managing large-scale, cross-functional initiatives.
The ideal candidate should have Experience in account-based marketing or executive-level customer programs within the healthcare sector. Familiarity with Net Promoter Score (NPS) methodologies and tools. Advanced degree in Business Administration, Marketing, or a related field.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
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Job Title:
HR Engagement Supervisor
Job Description
The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.
**Essential Functions/Core Responsibilities**
+ Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management
+ Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation
+ Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary
+ Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization's overall strategies
+ Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions
+ Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws
+ Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings
+ Prepare documentary requirements for HR Partners handling labor-related cases, as necessary
+ Review Human Resources trends in the market and assist with execution of changes and improvements
+ Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization
+ May help facilitate candidate selection processes, as necessary
**Candidate Profile**
+ 2+ Years of Experience
+ University Degree Preferred
+ Experience with Workday preferred
+ Working knowledge of labor relations
+ Strong communication skills, both Thai and English
+ Proficient Microsoft Office skills
+ Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables
+ Self-starter, sense of urgency, and works well under pressure in a virtual environment
+ Strong attention to detail
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706
Language Requirements:
Time Type:
Full time2025-06-30
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

DepartmentPeople- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.
- Responsible for developing and implementing strategies to increase employee engagement within the organization.
- Work with the local and regional teams to develop, design and execute clear communication and engagement strategy in order to promote/keep Shopee’s culture alive and positive
- Assess programs, feedback, and involvement in considering creative ideas and needs.
- Ensure that our employees connect with and understand the company’s purpose, values and behaviours, and work closely with our communications team to share relevant information with our employees in a timely manner
- Develop creative ways to actively engage employees and connect them to the business, leaders and colleagues
- Build good relationship with external partners/sponsors for project collaborations
- Manage leadership engagement activities to connect employees to our leaders
- Support company-wide transformation and culture programmes

**Requirements**:

- Bachelor's Degree in related fields, such as Events, Marketing, Communication Arts, Human resources, etc.
- Excellent in communication in both Thai and English - both in written and spoken
- Passionate in creating engagement activities
- Be able to work within a dynamic environment and multicultural team
- Self-motivated, proactive, committed to continuous improvement
- Ability to use Photoshop, Picture/Video Editing Software is a plus
- Able to manage multiple deadlines and thrive in a dynamic working environment
- Willing to learn and try new things, self-discipline, responsible, good attitude at work

Plan and propose a communication plan for assigned project.
Oversee the execution of the assigned project and report on progress to project owners.
Support leaders speaking at public and key internal events.
Develop presentation slide for leaders upon request.
Carry our research and relevant studies on specific topics from internal and external sources upon leaders' request.
Co-ordinate between functions to make sure that the assigned project is running smoothly.
Qualifications.
Bachelor degree in business or communication, Master is a plus.
Minimum 4-5 years of experiences in similar positions.
Superior English and Thai written and reading skills.
Ability to create visually pleasing presentation slides/formal documents.
Experienced in working with leaders in management position.
Have a knowledge of technology, communication tools and channels.
Ability to comprehend business papers and develop into presentation slides.
Advanced internet search skills.
Good organisational skills with attention to details.
Ability to think analytically.
Education (if blank, degree and/or field of study not specified).
**Degrees/Field of Study required**: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified).
Required Skills.
Optional Skills.
Desired Languages (If blank, desired languages not specified).
Travel Requirements.
Not Specified
Available for Work Visa Sponsorship.
No
Government Clearance Required.
No
Job Posting End Date.
**Job skills required**: English, Thai, Research

**Additional Information** Supervisor-Reservations
**Job Number** 25132187
**Job Category** Reservations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25127741
**Job Category** Rooms & Guest Services Operations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents' information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Tracks all guest issues from various sources and report results.
- Ensures guest requests/issues are logged.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Identifies trends in guest issues for resolution.
- Schedules and supervise staff to ensure prompt, friendly, and attentive service.
- Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.
- Coordinates the process of receiving and resolving guest issues and requests.
**Supporting Management of Guest Service Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
**Supporting Human Resource Activities**
- Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Assists in recruitment, hiring, training, and orientation of department personnel.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.
- Performs departmental administrative duties.
- Addresses complaints and serves as Manager on Duty as needed.
- Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**#BeMore**

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

**Top Reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards

**What is your mission?**
- Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
- Provide accurate information and updates to consumers always.
- Follow up on consumer’s queries in a timely manner.
- Capture and update the right information provided and obtained from consumers onto the system always.
- Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

**Who are we looking for?**
- Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
- Possesses a strong attention to detail.
- Ability to work with a flexible schedule, including shifts when and as required.
- Experience in customer service or contact centre is considered an added advantage
- Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
- Excellent verbal and written communication skills in English and the language of the supporting market.

**Who is TDCX?**

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

**#BeMore**

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

**Top Reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards

**What is your mission?**
- Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
- Provide accurate information and updates to consumers always.
- Follow up on consumer’s queries in a timely manner.
- Capture and update the right information provided and obtained from consumers onto the system always.
- Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

**Who are we looking for?**
- Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
- Possesses a strong attention to detail.
- Ability to work with a flexible schedule, including shifts when and as required.
- Experience in customer service or contact centre is considered an added advantage
- Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
- Excellent verbal and written communication skills in English and the language of the supporting market.

**Who is TDCX?**

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:
Empleado de Plazo Determinado (duración determinada)

**Job Description**:
Administrative Leadership Support (50%)

Serve as a point of contact for the office of the Regional Leader (RL) handling matters in a confidential and professional manner.

Support the RL to curate a strong social media presence (e.g. LinkedIn), including developing and posting content in alignment with defined external engagement objectives for technical branding and thought leadership.

Manage RL’s calendar through Outlook and set up Zoom/MST calls accordingly.

Support the RL in preparing for meetings, including the development and circulation of agendas, pre-reading materials, and presentations, coordinating as relevant with other internal and external stakeholders; record minutes (when requested)and provide post-meeting support to distribute recordings, notes, or follow up on agreed actions.

Assist the RL with the preparation of board and advisory council presentations or other content as required on a quarterly basis.

Arrange and manage all travel logistics, including transportation, lodging, itineraries, visas, and passports.

Complete expense reports for RL reconciling corporate card charges monthly.

Provide logístical support for domestic and international meetings/events teaming with other support staff as appropriate and/or assigned, such as National Directors (ND) meetings, Senior Leadership Team (SLT) meetings, other regional or global forums/events as requested by the RL.

Support with approving expense reports and leave requests submitted by the RL’s direct reports, in alignment with WV systems, processes and policies.

Support the RL in the creation of new job requisitions in Work Day as requested.

Support with information management (e.g. structuring Teams files and ensuring relevant information is stored and shared appropriately).

Carry out additional responsibilities and projects as assigned by the RL.

Professional management of the RL’s office through effective & efficient coordination, information management, logistics, administration and operations support.

External Engagement Support (50%)

Coordinate business processes, including annual business planning, budgeting, and periodic reporting for External Engagement functions.

Conduct desk-based research as assigned to help inform External Engagement strategic planning.

Coordinate the development of evidence briefs and other positioning materials, working with cross-functional stakeholders.

Develop internal engagement communications to ensure staff across East Asia know about key external engagement initiatives and are kept informed of progress and achievements.

Develop and help to maintain internal knowledge management systems.

Help to develop and polish presentations and talking points for engagements with partners.

Manage logistics and coordination of External Engagement team events.

Perform other duties as requested.

External Engagement functions are well supported through effective & efficient coordination, information management, logistics, administration and operations support.

Applicant Types Accepted:
Local Applicants Only