6 Engagement Manager jobs in Thailand
Senior Engagement Manager, ASEAN Professional Services

Posted 12 days ago
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Job Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Experience in cloud computing
- Experience in project management of technical programs, supporting Fortune 500 companies across multiple industries.
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 10+ years Project Management hands-on experience in managing and delivering enterprise level IT projects.
- 10+ years Program Management /Engagement Management experience leading other project managers to deliver a program with multiple and concurrent projects.
Preferred Qualifications
- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Demonstrated ability to successfully manage multiple and concurrent projects/customers.
- Proven track record of increasing project scope and complexity and possesses a deep knowledge of Agile and Scaled program management best practices and how to pragmatically apply across large, complex projects.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Manager, Guest Engagement Center

Posted 4 days ago
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**Job Number** 25127741
**Job Category** Rooms & Guest Services Operations
**Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents' information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maintaining Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Tracks all guest issues from various sources and report results.
- Ensures guest requests/issues are logged.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Identifies trends in guest issues for resolution.
- Schedules and supervise staff to ensure prompt, friendly, and attentive service.
- Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.
- Coordinates the process of receiving and resolving guest issues and requests.
**Supporting Management of Guest Service Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
**Supporting Human Resource Activities**
- Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Assists in recruitment, hiring, training, and orientation of department personnel.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.
- Performs departmental administrative duties.
- Addresses complaints and serves as Manager on Duty as needed.
- Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
MGR II PROJECT MANAGEMENT ENGINEERING
Posted 4 days ago
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TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and onLinkedIn, ( Facebook, WeChat, ( Instagram andX (formerlyTwitter). ( Our core values are **integrity, accountability, inclusion, innovation and teamwork** .
**Job Overview**
TE Connectivity's Project Management Engineering team specializes in NPI projects management, collaborating with Project Manager, Product Management, Sales, Quality, Manufacturing, Finance, and other TE functions to ensure projects meet financial targets, delivery timelines, and customer expectations. Core responsibilities include: developing project tooling plans; driving efficient execution of program initiatives; identifying resource bottlenecks and coordinating with leadership to resolve them; and adhering to LeanPD processes to ensure full-cycle project control and value delivery.
**Job Requirements**
+ Manages new product development (NPD) projects and sustaining projects for the DDN Business Unit.
+ Team Empowerment & Development: Mentor, develop, and motivate subordinates to foster a workplace that supports professional growth at all levels. Design training and capability-building processes/modules to promote the adoption of project management best practices.
+ Organizational Effectiveness Optimization: Resolve people/function-related issues to achieve departmental performance goals and retain key talent.
+ Project Monitoring & Course Correction: Regularly review key project progress, provide feedback to Project Execution Junior Engineers (PJE) to keep initiatives aligned with objectives, and maintain close communication with cross-functional leaders to identify high-level bottlenecks, risks, and opportunities. Lead the creation of action plans, monitor their implementation, and track results.
+ Key Project Leadership: Provide strategic guidance for critical projects (e.g., kick-offs) to ensure alignment with organizational goals.
+ Process & System Development: Collaborate with senior management to design localized processes and systems that enhance project management efficiency across the organization. Ensure site-level processes/systems comply with global guidelines and procedures.
+ Data-Driven Performance Management: Prepare monthly departmental performance reports (including KPI analysis and key initiative updates), contribute to operational planning, and drive implementation of improvement measures.
+ Resource & Compliance Oversight: Lead budget preparation, headcount planning, and dynamic cost control. Monitor adherence to policies, procedures, and relevant regulations.
**What your background should look like**
+ Bachelor's degree or higher.
+ Experience: 10+ years of project management experience (with 5+ years of team management experience); proven track record in identifying, defining, and resolving complex, system/process-hidden challenges.
+ Problem-Solving Skills: Ability to systematically analyze and address implicit, non-obvious issues within existing systems or processes.
+ Industry Knowledge: Familiarity with cable assembly manufacturing processes.
+ Soft Skills: Exceptional cross-functional coordination and organizational abilities; strong multi-team communication skills; willingness to travel frequently.
+ Language Proficiency: Fluent in English and local language (both spoken and written).
+ Values Alignment: Demonstrates commitment to TE's core values: Integrity, Accountability, Teamwork, and Innovation.
**Competencies**
SET : Strategy, Execution, Talent (for managers)
Location:
Lamphun, 51, TH, 51000
City: Lamphun
State: 51
Country/Region: TH
Travel: 25% to 50%
Requisition ID: 138730
Alternative Locations:
Function: Project Management
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Supervisor, Project Management Advanced Machine
Posted today
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**Responsibilities;**
(Key objectives)
- Development around Plastic injection and Stamping process from design for manufacturing until implementation
- Respond to innovation requests coming from Group Design and Product Development Division
- Develop robust innovation pipeline for innovations that exist in the industry / market today but might not be in Pandora
- Oversee and ensure close collaboration across all support functions to ensure the innovations with best possible business case can be secured for Pandora within IP, BOI, etc.
(Key duties)
- Work collaboratively with Innovation & Product Development (I&PD) and Product Development Division for all innovation requests
- Develop process and tooling innovations within pre-agreed timeline to enable new product development
- Support innovation pilot execution and change management
- Review conceptual design and technical specification standard with team to identify the step of tools/machine processing and plan
- Flexible and capable of resolving escalated issues arising from operations and requiring coordination with other departments
- Progress update for new precision tooling to support new product development
- Support study and investigate on new machine and tooling requirement
- To coordinate and control in-house tooling shop and tooling supplier for deliver high performance tools with on-time and on-budget.
**Qualifications;**
- Bachelor's degree or higher in Enineering in major Tool & Die Engineering / Industrial Engineering / Mechanical Engineering or related field study
- Experience and basic knowledge in Plastic injection and Stamping process and tooling
- Basic knowledge in Plastic technology and Metallurgy
- Be able to operate Plastic injection machine and Stamping machine
- Be able to do conceptual design for tooling
- Be able to interpret 2D technical print, review and understand 3D models of the product
- Be able to provide new innovative ways to make jewelry
Software Project Manager/project Management
Posted today
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Performance Bonus & Fixed Bonus.
Growth Environment, Friendly, Cozy & Delicious.
You will be responsible for managing projects to ensure the quality and time plan. Manage resources, schedules, financials, and quality of systems development life cycle. This also includes management of issues, risks, and project change requests to ensure project delivery, commitments, and goals.
Manage the end-to-end process planning for multi-projects.
Manage projects, including planning, scheduling, budgeting, implementation, control, and final delivery of projects to meet expectations within timeline, quality, and budget.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of daily/weekly/monthly/quarterly initiatives to internal and external stakeholders.
Solving any project problems and making sure the timeline is met.
Report project performance and concerns to the management team.
Bachelor's Degree in any field.
Minimum 1-2 years of work experience in project management is preferred.
Experience in the software development business or IT business would be a plus.
Self-motivated, service-minded, and able to work both independently and under pressure.
Able to handle multi-tasks analyze information with priority.
Strong time management mindset & communication skills.
Experience in agile methodology (standup meeting, scrum, sprint) would be a plus.
**Job skills required**: Scrum, Software Development
Project Procurement Management Professional
Posted today
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Establish material budgets and monitor costs through the project execution phase.
Analyze customer inquiries during bid preparation/opportunity management phases and understands the customer's functional needs to include (supplier) innovations.
Clearly define the supply chain. Create and maintain project procurement plans, ensure superior supply chain execution, and document and communicate the supply chain strategy to multi-functional project teams.
Perform risk analysis, prepare for negotiations with suppliers, and monitor the supply chain during project execution to avoid potential issues/risks.
Coordinate with commodity managers for supplier negotiations to ensure optimization of project spending. Clarify internal indicators for project controlling and compile all relevant information to submit qualified reports.
Analyze project scope of supply, contractual obligations, and customer's functional needs. Identify risks, opportunities, potential changes, claims, and market forces with Commodity Management to avoid possible damage and exploit potential savings.
Ensure that mitigation of procurement risks, changes to the original scope, and potential claims are covered in contracts with suppliers.
**Job Qualifications**:
Strong analytical and negotiation skills.
Strong interpersonal skills and ability to collaborate with both internal and external partners.
Microsoft Suite and SAP skills preferred.
Experience in project scheduling.
Proven solid communication skills.
Good command of English.
**Organization**: Siemens Mobility.
**Experience Level**: Mid-level Professional.
**Full / Part time**: Full-time.
**Job skills required**: Contracts, Management, English, Procurement
**Job skills preferred**: SAP, Negotiation
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